{"id":"https://openalex.org/W2132042776","doi":"https://doi.org/10.1109/hicss.2008.475","title":"Trust in Online Shopping: The Korean Student Experience","display_name":"Trust in Online Shopping: The Korean Student Experience","publication_year":2008,"publication_date":"2008-01-01","ids":{"openalex":"https://openalex.org/W2132042776","doi":"https://doi.org/10.1109/hicss.2008.475","mag":"2132042776"},"language":"en","primary_location":{"id":"doi:10.1109/hicss.2008.475","is_oa":false,"landing_page_url":"https://doi.org/10.1109/hicss.2008.475","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 41st Annual Hawaii International Conference on System Sciences (HICSS 2008)","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5010697250","display_name":"Ji-Seok Yoo","orcid":null},"institutions":[{"id":"https://openalex.org/I197347611","display_name":"Korea University","ror":"https://ror.org/047dqcg40","country_code":"KR","type":"education","lineage":["https://openalex.org/I197347611"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Ji-Seok Yoo","raw_affiliation_strings":["Korea University Business School, South Korea"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Korea University Business School, South Korea","institution_ids":["https://openalex.org/I197347611"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5072952841","display_name":"Jae-Nam Lee","orcid":null},"institutions":[{"id":"https://openalex.org/I197347611","display_name":"Korea University","ror":"https://ror.org/047dqcg40","country_code":"KR","type":"education","lineage":["https://openalex.org/I197347611"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Jae-Nam Lee","raw_affiliation_strings":["Korea University Business School, South Korea"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Korea University Business School, South Korea","institution_ids":["https://openalex.org/I197347611"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5103556656","display_name":"Julian Hoffmann","orcid":null},"institutions":[{"id":"https://openalex.org/I4577782","display_name":"Technische Universit\u00e4t Berlin","ror":"https://ror.org/03v4gjf40","country_code":"DE","type":"education","lineage":["https://openalex.org/I4577782"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Julian Hoffmann","raw_affiliation_strings":["Technical University Berlin, Germany"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Technical University Berlin, Germany","institution_ids":["https://openalex.org/I4577782"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":11.6022,"has_fulltext":false,"cited_by_count":12,"citation_normalized_percentile":{"value":0.98330241,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":null,"issue":null,"first_page":"270","last_page":"270"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9958999752998352,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/order","display_name":"Order (exchange)","score":0.5847256183624268},{"id":"https://openalex.org/keywords/customer-satisfaction","display_name":"Customer satisfaction","score":0.5406572222709656},{"id":"https://openalex.org/keywords/identification","display_name":"Identification (biology)","score":0.5224441885948181},{"id":"https://openalex.org/keywords/loyalty","display_name":"Loyalty","score":0.5028440356254578},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.45377805829048157},{"id":"https://openalex.org/keywords/e-commerce","display_name":"E-commerce","score":0.4512554407119751},{"id":"https://openalex.org/keywords/test","display_name":"Test (biology)","score":0.43468227982521057},{"id":"https://openalex.org/keywords/focus","display_name":"Focus (optics)","score":0.4303547143936157},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.3916120231151581},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.34130823612213135},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.3336281180381775},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.16770410537719727}],"concepts":[{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.5847256183624268},{"id":"https://openalex.org/C191511416","wikidata":"https://www.wikidata.org/wiki/Q999278","display_name":"Customer satisfaction","level":2,"score":0.5406572222709656},{"id":"https://openalex.org/C116834253","wikidata":"https://www.wikidata.org/wiki/Q2039217","display_name":"Identification (biology)","level":2,"score":0.5224441885948181},{"id":"https://openalex.org/C2776967331","wikidata":"https://www.wikidata.org/wiki/Q1132131","display_name":"Loyalty","level":2,"score":0.5028440356254578},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.45377805829048157},{"id":"https://openalex.org/C78597825","wikidata":"https://www.wikidata.org/wiki/Q484847","display_name":"E-commerce","level":2,"score":0.4512554407119751},{"id":"https://openalex.org/C2777267654","wikidata":"https://www.wikidata.org/wiki/Q3519023","display_name":"Test (biology)","level":2,"score":0.43468227982521057},{"id":"https://openalex.org/C192209626","wikidata":"https://www.wikidata.org/wiki/Q190909","display_name":"Focus (optics)","level":2,"score":0.4303547143936157},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3916120231151581},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.34130823612213135},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3336281180381775},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.16770410537719727},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C59822182","wikidata":"https://www.wikidata.org/wiki/Q441","display_name":"Botany","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C120665830","wikidata":"https://www.wikidata.org/wiki/Q14620","display_name":"Optics","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1109/hicss.2008.475","is_oa":false,"landing_page_url":"https://doi.org/10.1109/hicss.2008.475","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 41st Annual Hawaii International Conference on System Sciences (HICSS 2008)","raw_type":"proceedings-article"},{"id":"pmh:oai:CiteSeerX.psu:10.1.1.131.9168","is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.131.9168","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"http://csdl.computer.org/comp/proceedings/hicss/2008/3075/00/30750270.pdf","raw_type":"text"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","score":0.41999998688697815,"id":"https://metadata.un.org/sdg/9"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":76,"referenced_works":["https://openalex.org/W159800200","https://openalex.org/W951362521","https://openalex.org/W1536418809","https://openalex.org/W1594945480","https://openalex.org/W1604878908","https://openalex.org/W1628106056","https://openalex.org/W1774460361","https://openalex.org/W1920178285","https://openalex.org/W1957555229","https://openalex.org/W1965574139","https://openalex.org/W1967766166","https://openalex.org/W1968171365","https://openalex.org/W1974417962","https://openalex.org/W1977685841","https://openalex.org/W1979907230","https://openalex.org/W1979940412","https://openalex.org/W1984186949","https://openalex.org/W1984947418","https://openalex.org/W1987258130","https://openalex.org/W1987286910","https://openalex.org/W1989160322","https://openalex.org/W1990862068","https://openalex.org/W1994213885","https://openalex.org/W1996757241","https://openalex.org/W1999463301","https://openalex.org/W2003310503","https://openalex.org/W2009348094","https://openalex.org/W2023550987","https://openalex.org/W2025705616","https://openalex.org/W2028184439","https://openalex.org/W2042301164","https://openalex.org/W2042347282","https://openalex.org/W2053522939","https://openalex.org/W2059955887","https://openalex.org/W2059971798","https://openalex.org/W2063821546","https://openalex.org/W2071680986","https://openalex.org/W2072959984","https://openalex.org/W2075424679","https://openalex.org/W2077627952","https://openalex.org/W2082368698","https://openalex.org/W2090266480","https://openalex.org/W2102467277","https://openalex.org/W2104606180","https://openalex.org/W2106746082","https://openalex.org/W2108644943","https://openalex.org/W2112985895","https://openalex.org/W2116846296","https://openalex.org/W2122578209","https://openalex.org/W2122912498","https://openalex.org/W2130140239","https://openalex.org/W2131896026","https://openalex.org/W2142175015","https://openalex.org/W2153266112","https://openalex.org/W2226858328","https://openalex.org/W2235659360","https://openalex.org/W2249240239","https://openalex.org/W2319771682","https://openalex.org/W2787986003","https://openalex.org/W2801004064","https://openalex.org/W4229729071","https://openalex.org/W4232633537","https://openalex.org/W4234400489","https://openalex.org/W4240733905","https://openalex.org/W4241234180","https://openalex.org/W4243552016","https://openalex.org/W4245201739","https://openalex.org/W4245669186","https://openalex.org/W4252853021","https://openalex.org/W4388252364","https://openalex.org/W6606533500","https://openalex.org/W6635749982","https://openalex.org/W6637896986","https://openalex.org/W6640017352","https://openalex.org/W6640903436","https://openalex.org/W7065618006"],"related_works":["https://openalex.org/W1845805263","https://openalex.org/W2352699405","https://openalex.org/W2359825319","https://openalex.org/W2349017641","https://openalex.org/W2012531322","https://openalex.org/W2402761219","https://openalex.org/W2220211272","https://openalex.org/W4392030132","https://openalex.org/W2389285679","https://openalex.org/W1998779267"],"abstract_inverted_index":{"E-commerce":[0],"has":[1,34,118],"become":[2,35],"an":[3,134],"important":[4],"part":[5],"of":[6,14,50,79,106,140],"business.":[7],"In":[8,39],"South":[9],"Korea,":[10],"the":[11,89,110,119],"market":[12],"size":[13],"online":[15,111,136,148],"shopping":[16],"malls":[17],"was":[18],"13,460":[19],"billion":[20],"Korean":[21],"Won":[22],"in":[23,60,67,109,138],"2006,":[24],"and":[25,45,57,69,75,92,113],"this":[26,40],"figure":[27],"keeps":[28],"growing.":[29],"Thus,":[30],"gaining":[31],"loyal":[32],"customers":[33],"a":[36],"rising":[37],"concern.":[38],"study,":[41],"we":[42],"adopted":[43],"Lewicki":[44],"Bunker's":[46],"three":[47],"different":[48,104],"types":[49,105],"trust,":[51,54,56,59],"namely,":[52],"calculus-based":[53],"knowledge-based":[55,116],"identification-based":[58],"order":[61],"to":[62,87,142],"investigate":[63],"their":[64,70],"hierarchical":[65,101],"relationships":[66,102,146],"e-commerce":[68],"impacts":[71],"on":[72,122,132],"customer":[73,123],"satisfaction":[74],"loyalty.":[76],"A":[77],"total":[78],"104":[80],"responses":[81],"from":[82],"university":[83],"students":[84],"were":[85],"analyzed":[86],"test":[88],"proposed":[90],"model":[91],"its":[93],"hypotheses":[94],"using":[95],"PLS.":[96],"The":[97],"results":[98],"showed":[99],"that":[100,128],"between":[103],"trust":[107,117],"exist":[108],"environment,":[112],"among":[114],"them,":[115],"strongest":[120],"impact":[121],"satisfaction.":[124],"This":[125],"finding":[126],"implied":[127],"practitioners":[129],"should":[130],"focus":[131],"developing":[133],"appropriate":[135],"strategy":[137],"terms":[139],"how":[141],"build":[143],"up":[144],"trust-based":[145],"with":[147],"customers.":[149]},"counts_by_year":[{"year":2023,"cited_by_count":1},{"year":2017,"cited_by_count":1},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":3},{"year":2012,"cited_by_count":1}],"updated_date":"2026-07-29T14:22:42.915294","created_date":"2025-10-10T00:00:00"}