{"id":"https://openalex.org/W2563355839","doi":"https://doi.org/10.1109/cbi.2016.25","title":"A Cross-Organizational Process Mining Framework for Obtaining Insights from Software Products: Accurate Comparison Challenges","display_name":"A Cross-Organizational Process Mining Framework for Obtaining Insights from Software Products: Accurate Comparison Challenges","publication_year":2016,"publication_date":"2016-08-01","ids":{"openalex":"https://openalex.org/W2563355839","doi":"https://doi.org/10.1109/cbi.2016.25","mag":"2563355839"},"language":"en","primary_location":{"id":"doi:10.1109/cbi.2016.25","is_oa":false,"landing_page_url":"https://doi.org/10.1109/cbi.2016.25","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2016 IEEE 18th Conference on Business Informatics (CBI)","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://research.vu.nl/ws/files/1586388/3231a153.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5050147389","display_name":"\u00dcnal Aksu","orcid":"https://orcid.org/0000-0002-0807-902X"},"institutions":[{"id":"https://openalex.org/I865915315","display_name":"Vrije Universiteit Amsterdam","ror":"https://ror.org/008xxew50","country_code":"NL","type":"education","lineage":["https://openalex.org/I865915315"]}],"countries":["NL"],"is_corresponding":true,"raw_author_name":"U. Aksu","raw_affiliation_strings":["Vrije Universiteit, Amsterdam, The Netherlands"],"affiliations":[{"raw_affiliation_string":"Vrije Universiteit, Amsterdam, The Netherlands","institution_ids":["https://openalex.org/I865915315"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5054064724","display_name":"Dennis M. M. Schunselaar","orcid":"https://orcid.org/0000-0003-4993-7681"},"institutions":[{"id":"https://openalex.org/I865915315","display_name":"Vrije Universiteit Amsterdam","ror":"https://ror.org/008xxew50","country_code":"NL","type":"education","lineage":["https://openalex.org/I865915315"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"D.M.M. Schunselaar","raw_affiliation_strings":["Vrije Universiteit, Amsterdam, The Netherlands"],"affiliations":[{"raw_affiliation_string":"Vrije Universiteit, Amsterdam, The Netherlands","institution_ids":["https://openalex.org/I865915315"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5086052987","display_name":"Hajo A. Reijers","orcid":"https://orcid.org/0000-0001-9634-5852"},"institutions":[{"id":"https://openalex.org/I865915315","display_name":"Vrije Universiteit Amsterdam","ror":"https://ror.org/008xxew50","country_code":"NL","type":"education","lineage":["https://openalex.org/I865915315"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"H.A. Reijers","raw_affiliation_strings":["Vrije Universiteit, Amsterdam, The Netherlands"],"affiliations":[{"raw_affiliation_string":"Vrije Universiteit, Amsterdam, The Netherlands","institution_ids":["https://openalex.org/I865915315"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5050147389"],"corresponding_institution_ids":["https://openalex.org/I865915315"],"apc_list":null,"apc_paid":null,"fwci":1.4447,"has_fulltext":true,"cited_by_count":10,"citation_normalized_percentile":{"value":0.86206036,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":96},"biblio":{"volume":null,"issue":null,"first_page":"153","last_page":"162"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10679","display_name":"Service-Oriented Architecture and Web Services","score":0.9779999852180481,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9510999917984009,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7120742201805115},{"id":"https://openalex.org/keywords/enterprise-resource-planning","display_name":"Enterprise resource planning","score":0.5763722062110901},{"id":"https://openalex.org/keywords/vendor","display_name":"Vendor","score":0.5657390356063843},{"id":"https://openalex.org/keywords/enterprise-software","display_name":"Enterprise software","score":0.5475307106971741},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.4914816617965698},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.4909973442554474},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.47617000341415405},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.4652491509914398},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.45184800028800964},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.38008302450180054},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.18562763929367065}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7120742201805115},{"id":"https://openalex.org/C2777960535","wikidata":"https://www.wikidata.org/wiki/Q131508","display_name":"Enterprise resource planning","level":2,"score":0.5763722062110901},{"id":"https://openalex.org/C2777338717","wikidata":"https://www.wikidata.org/wiki/Q1762621","display_name":"Vendor","level":2,"score":0.5657390356063843},{"id":"https://openalex.org/C185765463","wikidata":"https://www.wikidata.org/wiki/Q1318054","display_name":"Enterprise software","level":2,"score":0.5475307106971741},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.4914816617965698},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.4909973442554474},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.47617000341415405},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4652491509914398},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.45184800028800964},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.38008302450180054},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.18562763929367065},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0}],"mesh":[],"locations_count":4,"locations":[{"id":"doi:10.1109/cbi.2016.25","is_oa":false,"landing_page_url":"https://doi.org/10.1109/cbi.2016.25","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2016 IEEE 18th Conference on Business Informatics (CBI)","raw_type":"proceedings-article"},{"id":"pmh:oai:research.vu.nl:publications/5fd2c44b-be99-4c45-8ddb-9441975ca089","is_oa":true,"landing_page_url":"https://research.vu.nl/en/publications/5fd2c44b-be99-4c45-8ddb-9441975ca089","pdf_url":"https://research.vu.nl/ws/files/1586388/3231a153.pdf","source":{"id":"https://openalex.org/S4306400546","display_name":"Digital Academic REpository of VU University Amsterdam (Vrije Universiteit Amsterdam)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I865915315","host_organization_name":"Vrije Universiteit Amsterdam","host_organization_lineage":["https://openalex.org/I865915315"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Aksu, \u00dc, Schunselaar, D & Reijers, H A 2016, A Cross-Organizational Process Mining Framework for Obtaining Insights from Software Products: Accurate Comparison Challenges. in Christian Huemer, Elena Kornyshova, Florian Matthes, Geert Poels, Jorge Sanz & Isabelle Wattiau (eds), 18th IEEE Conference on Business Informatics. vol. 1, IEEE, CNAM, Paris, France, pp. 153-162, 2016 IEEE 18th Conference on Business Informatics, 29/08/16. https://doi.org/10.1109/CBI.2016.25","raw_type":"contributionToPeriodical"},{"id":"pmh:oai:dare.ubvu.vu.nl:1871/54838","is_oa":false,"landing_page_url":"http://hdl.handle.net/1871/54838","pdf_url":null,"source":{"id":"https://openalex.org/S4306400546","display_name":"Digital Academic REpository of VU University Amsterdam (Vrije Universiteit Amsterdam)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I865915315","host_organization_name":"Vrije Universiteit Amsterdam","host_organization_lineage":["https://openalex.org/I865915315"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"2016 IEEE 18th Conference on Business Informatics","raw_type":"Article in monograph or in proceedings"},{"id":"pmh:uu:oai:dspace.library.uu.nl:1874/424129","is_oa":true,"landing_page_url":"https://dspace.library.uu.nl/handle/1874/424129","pdf_url":null,"source":{"id":"https://openalex.org/S4306401843","display_name":"Data Archiving and Networked Services (DANS)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1322597698","host_organization_name":"Royal Netherlands Academy of Arts and Sciences","host_organization_lineage":["https://openalex.org/I1322597698"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Proceedings - CBI 2016, 1, 153. Institute of Electrical and Electronics Engineers Inc.","raw_type":"info:eu-repo/semantics/bookpart"}],"best_oa_location":{"id":"pmh:oai:research.vu.nl:publications/5fd2c44b-be99-4c45-8ddb-9441975ca089","is_oa":true,"landing_page_url":"https://research.vu.nl/en/publications/5fd2c44b-be99-4c45-8ddb-9441975ca089","pdf_url":"https://research.vu.nl/ws/files/1586388/3231a153.pdf","source":{"id":"https://openalex.org/S4306400546","display_name":"Digital Academic REpository of VU University Amsterdam (Vrije Universiteit Amsterdam)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I865915315","host_organization_name":"Vrije Universiteit Amsterdam","host_organization_lineage":["https://openalex.org/I865915315"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Aksu, \u00dc, Schunselaar, D & Reijers, H A 2016, A Cross-Organizational Process Mining Framework for Obtaining Insights from Software Products: Accurate Comparison Challenges. in Christian Huemer, Elena Kornyshova, Florian Matthes, Geert Poels, Jorge Sanz & Isabelle Wattiau (eds), 18th IEEE Conference on Business Informatics. vol. 1, IEEE, CNAM, Paris, France, pp. 153-162, 2016 IEEE 18th Conference on Business Informatics, 29/08/16. https://doi.org/10.1109/CBI.2016.25","raw_type":"contributionToPeriodical"},"sustainable_development_goals":[],"awards":[{"id":"https://openalex.org/G266816873","display_name":null,"funder_award_id":"628.006.001","funder_id":"https://openalex.org/F4320321010","funder_display_name":"Universiteit Utrecht"},{"id":"https://openalex.org/G8878815890","display_name":null,"funder_award_id":"628.006.001","funder_id":"https://openalex.org/F4320321800","funder_display_name":"Nederlandse Organisatie voor Wetenschappelijk Onderzoek"}],"funders":[{"id":"https://openalex.org/F4320321010","display_name":"Universiteit Utrecht","ror":"https://ror.org/04pp8hn57"},{"id":"https://openalex.org/F4320321014","display_name":"Vrije Universiteit Amsterdam","ror":"https://ror.org/008xxew50"},{"id":"https://openalex.org/F4320321800","display_name":"Nederlandse Organisatie voor Wetenschappelijk Onderzoek","ror":"https://ror.org/04jsz6e67"}],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2563355839.pdf","grobid_xml":"https://content.openalex.org/works/W2563355839.grobid-xml"},"referenced_works_count":22,"referenced_works":["https://openalex.org/W120855988","https://openalex.org/W168255297","https://openalex.org/W651919889","https://openalex.org/W1418088336","https://openalex.org/W1490658580","https://openalex.org/W1527113951","https://openalex.org/W1823963725","https://openalex.org/W1926556181","https://openalex.org/W1943320619","https://openalex.org/W2007523435","https://openalex.org/W2142371204","https://openalex.org/W2149679759","https://openalex.org/W2294320512","https://openalex.org/W2296683290","https://openalex.org/W2406890785","https://openalex.org/W2484331096","https://openalex.org/W4230145224","https://openalex.org/W6604911394","https://openalex.org/W6628262194","https://openalex.org/W6638402984","https://openalex.org/W6697208428","https://openalex.org/W6713499030"],"related_works":["https://openalex.org/W2313277421","https://openalex.org/W2478661203","https://openalex.org/W2004830053","https://openalex.org/W3008115697","https://openalex.org/W2145175947","https://openalex.org/W3124949371","https://openalex.org/W3205759371","https://openalex.org/W78838563","https://openalex.org/W2771099583","https://openalex.org/W2354037333"],"abstract_inverted_index":{"Software":[0],"vendors":[1,41],"offer":[2],"various":[3],"software":[4,40,52,246],"products":[5,213],"to":[6,11,43,75,126,129,138,202,207,214,222],"large":[7],"numbers":[8],"of":[9,23,109,118,142,161,190,198,218,238],"enterprises":[10,25,49,84],"support":[12],"their":[13,87],"organization,":[14],"in":[15,58,111,168,205,241],"particular":[16],"Enterprise":[17],"Resource":[18],"Planning":[19],"(ERP)":[20],"software.":[21],"Each":[22],"these":[24,66,77,181],"use":[26,50],"the":[27,48,51,55,63,134,148,154,158,176,184,209,216,219,239],"same":[28,177],"product":[29],"for":[30],"similar":[31,170],"goals,":[32],"albeit":[33],"with":[34,243],"different":[35],"processes":[36],"and":[37,62,114,131,233],"configurations.":[38],"Therefore,":[39],"want":[42],"obtain":[44,208],"insights":[45],"into":[46],"how":[47],"product,":[53],"what":[54,128],"differences":[56],"are":[57],"usage":[59],"between":[60],"enterprises,":[61],"reasons":[64],"behind":[65],"differences.":[67],"Cross-organizational":[68],"process":[69],"mining":[70],"is":[71],"a":[72,94,140,169,196],"possible":[73],"solution":[74],"address":[76],"needs,":[78],"as":[79,102],"it":[80],"aims":[81],"at":[82],"comparing":[83],"based":[85],"on":[86,163],"usage.":[88,149],"In":[89],"this":[90,152],"paper,":[91],"we":[92,194,224],"present":[93],"novel":[95],"Cross-Organizational":[96],"Process":[97],"Mining":[98],"Framework":[99],"which":[100,200],"takes":[101],"input,":[103],"besides":[104],"event":[105],"log,":[106],"semantics":[107],"(meaning":[108],"terms":[110],"an":[112,119,187,235,244],"enterprise)":[113],"organizational":[115],"context":[116,171],"(characteristics":[117],"enterprise).":[120],"The":[121],"framework":[122,135,155,185,240],"provides":[123],"reasoning":[124],"capabilities":[125],"determine":[127],"compare":[130],"how.":[132],"Besides,":[133],"enables":[136],"one":[137],"create":[139],"catalog":[141,189],"metrics":[143],"by":[144],"deducing":[145],"diagnostics":[146],"from":[147,175,211],"By":[150],"using":[151],"catalog,":[153],"can":[156,230],"monitor":[157],"(positive)":[159],"effects":[160],"changes":[162],"processes.":[164],"An":[165],"enterprise":[166],"operating":[167],"might":[172],"also":[173],"benefit":[174],"changes.":[178,192],"To":[179],"accommodate":[180],"improvement":[182,188],"suggestions,":[183],"creates":[186],"observed":[191],"Later,":[193],"provide":[195,225],"set":[197],"challenges":[199],"have":[201],"be":[203,231],"met":[204,232],"order":[206],"inputs":[210],"current":[212],"show":[215],"feasibility":[217],"framework.":[220],"Next":[221],"this,":[223],"preliminary":[226],"results":[227],"showing":[228],"they":[229],"illustrate":[234],"example":[236],"application":[237],"cooperation":[242],"ERP":[245],"vendor.":[247]},"counts_by_year":[{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":1},{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":2},{"year":2017,"cited_by_count":1}],"updated_date":"2026-04-10T15:06:20.359241","created_date":"2025-10-10T00:00:00"}
