{"id":"https://openalex.org/W2982638854","doi":"https://doi.org/10.1109/tsmc.2018.2875163","title":"A Fuzzy Decision Support Model With Sentiment Analysis for Items Comparison in e-Commerce: The Case Study of http://PConline.com","display_name":"A Fuzzy Decision Support Model With Sentiment Analysis for Items Comparison in e-Commerce: The Case Study of http://PConline.com","publication_year":2018,"publication_date":"2018-10-30","ids":{"openalex":"https://openalex.org/W2982638854","doi":"https://doi.org/10.1109/tsmc.2018.2875163","mag":"2982638854"},"language":"en","primary_location":{"id":"doi:10.1109/tsmc.2018.2875163","is_oa":false,"landing_page_url":"https://doi.org/10.1109/tsmc.2018.2875163","pdf_url":null,"source":{"id":"https://openalex.org/S4210209078","display_name":"IEEE Transactions on Systems Man and Cybernetics Systems","issn_l":"2168-2216","issn":["2168-2216","2168-2232"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Transactions on Systems, Man, and Cybernetics: Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5047188111","display_name":"Pu Ji","orcid":"https://orcid.org/0000-0002-8984-3789"},"institutions":[{"id":"https://openalex.org/I139660479","display_name":"Central South University","ror":"https://ror.org/00f1zfq44","country_code":"CN","type":"education","lineage":["https://openalex.org/I139660479"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Pu Ji","raw_affiliation_strings":["School of Business, Central South University, Changsha, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Business, Central South University, Changsha, China","institution_ids":["https://openalex.org/I139660479"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5100412587","display_name":"Hong\u2010yu Zhang","orcid":"https://orcid.org/0000-0001-5142-5277"},"institutions":[{"id":"https://openalex.org/I139660479","display_name":"Central South University","ror":"https://ror.org/00f1zfq44","country_code":"CN","type":"education","lineage":["https://openalex.org/I139660479"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Hong-Yu Zhang","raw_affiliation_strings":["School of Business, Central South University, Changsha, China"],"raw_orcid":"https://orcid.org/0000-0001-5142-5277","affiliations":[{"raw_affiliation_string":"School of Business, Central South University, Changsha, China","institution_ids":["https://openalex.org/I139660479"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5100436355","display_name":"Jian\u2010qiang Wang","orcid":"https://orcid.org/0000-0001-7668-4881"},"institutions":[{"id":"https://openalex.org/I139660479","display_name":"Central South University","ror":"https://ror.org/00f1zfq44","country_code":"CN","type":"education","lineage":["https://openalex.org/I139660479"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Jian-Qiang Wang","raw_affiliation_strings":["School of Business, Central South University, Changsha, China"],"raw_orcid":"https://orcid.org/0000-0001-7668-4881","affiliations":[{"raw_affiliation_string":"School of Business, Central South University, Changsha, China","institution_ids":["https://openalex.org/I139660479"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I139660479"],"apc_list":null,"apc_paid":null,"fwci":13.3752,"has_fulltext":false,"cited_by_count":109,"citation_normalized_percentile":{"value":0.98938892,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":100},"biblio":{"volume":"49","issue":"10","first_page":"1993","last_page":"2004"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10050","display_name":"Multi-Criteria Decision Making","score":0.9940999746322632,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10050","display_name":"Multi-Criteria Decision Making","score":0.9940999746322632,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10664","display_name":"Sentiment Analysis and Opinion Mining","score":0.9847999811172485,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T14064","display_name":"Organizational and Employee Performance","score":0.9455000162124634,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/regret","display_name":"Regret","score":0.8333411812782288},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6136940121650696},{"id":"https://openalex.org/keywords/construct","display_name":"Construct (python library)","score":0.6118282675743103},{"id":"https://openalex.org/keywords/metric","display_name":"Metric (unit)","score":0.5828850269317627},{"id":"https://openalex.org/keywords/fuzzy-logic","display_name":"Fuzzy logic","score":0.4722168743610382},{"id":"https://openalex.org/keywords/bounded-function","display_name":"Bounded function","score":0.44999372959136963},{"id":"https://openalex.org/keywords/decision-model","display_name":"Decision model","score":0.4438275694847107},{"id":"https://openalex.org/keywords/decision-support-system","display_name":"Decision support system","score":0.4375247061252594},{"id":"https://openalex.org/keywords/e-commerce","display_name":"E-commerce","score":0.4357934296131134},{"id":"https://openalex.org/keywords/data-mining","display_name":"Data mining","score":0.4261009693145752},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.42313140630722046},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.38343703746795654},{"id":"https://openalex.org/keywords/machine-learning","display_name":"Machine learning","score":0.3455582559108734},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.2856731414794922},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.09198197722434998},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.07702445983886719},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.07478594779968262}],"concepts":[{"id":"https://openalex.org/C50817715","wikidata":"https://www.wikidata.org/wiki/Q79895177","display_name":"Regret","level":2,"score":0.8333411812782288},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6136940121650696},{"id":"https://openalex.org/C2780801425","wikidata":"https://www.wikidata.org/wiki/Q5164392","display_name":"Construct (python library)","level":2,"score":0.6118282675743103},{"id":"https://openalex.org/C176217482","wikidata":"https://www.wikidata.org/wiki/Q860554","display_name":"Metric (unit)","level":2,"score":0.5828850269317627},{"id":"https://openalex.org/C58166","wikidata":"https://www.wikidata.org/wiki/Q224821","display_name":"Fuzzy logic","level":2,"score":0.4722168743610382},{"id":"https://openalex.org/C34388435","wikidata":"https://www.wikidata.org/wiki/Q2267362","display_name":"Bounded function","level":2,"score":0.44999372959136963},{"id":"https://openalex.org/C59594135","wikidata":"https://www.wikidata.org/wiki/Q5249242","display_name":"Decision model","level":2,"score":0.4438275694847107},{"id":"https://openalex.org/C107327155","wikidata":"https://www.wikidata.org/wiki/Q330268","display_name":"Decision support system","level":2,"score":0.4375247061252594},{"id":"https://openalex.org/C78597825","wikidata":"https://www.wikidata.org/wiki/Q484847","display_name":"E-commerce","level":2,"score":0.4357934296131134},{"id":"https://openalex.org/C124101348","wikidata":"https://www.wikidata.org/wiki/Q172491","display_name":"Data mining","level":1,"score":0.4261009693145752},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.42313140630722046},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.38343703746795654},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.3455582559108734},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.2856731414794922},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.09198197722434998},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.07702445983886719},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.07478594779968262},{"id":"https://openalex.org/C136264566","wikidata":"https://www.wikidata.org/wiki/Q159810","display_name":"Economy","level":1,"score":0.0},{"id":"https://openalex.org/C134306372","wikidata":"https://www.wikidata.org/wiki/Q7754","display_name":"Mathematical analysis","level":1,"score":0.0},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/tsmc.2018.2875163","is_oa":false,"landing_page_url":"https://doi.org/10.1109/tsmc.2018.2875163","pdf_url":null,"source":{"id":"https://openalex.org/S4210209078","display_name":"IEEE Transactions on Systems Man and Cybernetics Systems","issn_l":"2168-2216","issn":["2168-2216","2168-2232"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Transactions on Systems, Man, and Cybernetics: Systems","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/16","display_name":"Peace, Justice and strong institutions","score":0.5799999833106995}],"awards":[{"id":"https://openalex.org/G2500574372","display_name":"\u793e\u4f1a\u5316\u5546\u52a1\u73af\u5883\u4e0b\u57fa\u4e8e\u4e2d\u667a\u96c6\u548c\u4e91\u6a21\u578b\u7684\u63a8\u8350\u65b9\u6cd5\u7814\u7a76","funder_award_id":"71501192","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G2930455030","display_name":"\u57fa\u4e8e\u6709\u9650\u7406\u6027\u7684\u4e2d\u667a\u591a\u51c6\u5219\u51b3\u7b56\u65b9\u6cd5\u53ca\u5176\u5e94\u7528\u7814\u7a76","funder_award_id":"71571193","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G4673254274","display_name":null,"funder_award_id":"CX2017B038","funder_id":"https://openalex.org/F4320326217","funder_display_name":"Hunan Provincial Innovation Foundation for Postgraduate"}],"funders":[{"id":"https://openalex.org/F4320321001","display_name":"National Natural Science Foundation of China","ror":"https://ror.org/01h0zpd94"},{"id":"https://openalex.org/F4320326217","display_name":"Hunan Provincial Innovation Foundation for Postgraduate","ror":null}],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":67,"referenced_works":["https://openalex.org/W1169237817","https://openalex.org/W1446154311","https://openalex.org/W1543403517","https://openalex.org/W1596473860","https://openalex.org/W1748537427","https://openalex.org/W1969249725","https://openalex.org/W1988884542","https://openalex.org/W1999624853","https://openalex.org/W2003074920","https://openalex.org/W2012468319","https://openalex.org/W2012662675","https://openalex.org/W2016389981","https://openalex.org/W2019759670","https://openalex.org/W2024438090","https://openalex.org/W2044063651","https://openalex.org/W2048482399","https://openalex.org/W2048927890","https://openalex.org/W2052267547","https://openalex.org/W2056427612","https://openalex.org/W2066914810","https://openalex.org/W2086389500","https://openalex.org/W2101851182","https://openalex.org/W2117694377","https://openalex.org/W2146030484","https://openalex.org/W2169588654","https://openalex.org/W2215376118","https://openalex.org/W2227014325","https://openalex.org/W2252627337","https://openalex.org/W2287102306","https://openalex.org/W2323534713","https://openalex.org/W2396012068","https://openalex.org/W2412590235","https://openalex.org/W2436678264","https://openalex.org/W2506768821","https://openalex.org/W2511009847","https://openalex.org/W2514764158","https://openalex.org/W2528038360","https://openalex.org/W2550178409","https://openalex.org/W2550799801","https://openalex.org/W2553847329","https://openalex.org/W2554357333","https://openalex.org/W2560894610","https://openalex.org/W2568081791","https://openalex.org/W2568969585","https://openalex.org/W2585206336","https://openalex.org/W2593392677","https://openalex.org/W2593530789","https://openalex.org/W2596341952","https://openalex.org/W2600235221","https://openalex.org/W2600972825","https://openalex.org/W2604119440","https://openalex.org/W2612797772","https://openalex.org/W2614305466","https://openalex.org/W2626988543","https://openalex.org/W2740861520","https://openalex.org/W2744102091","https://openalex.org/W2746600348","https://openalex.org/W2751818504","https://openalex.org/W2791373113","https://openalex.org/W2951606530","https://openalex.org/W3122125470","https://openalex.org/W3152102672","https://openalex.org/W4235703205","https://openalex.org/W4238927122","https://openalex.org/W6635769081","https://openalex.org/W6730564165","https://openalex.org/W7048907582"],"related_works":["https://openalex.org/W2971351794","https://openalex.org/W4376155396","https://openalex.org/W1947085858","https://openalex.org/W72363220","https://openalex.org/W4301206481","https://openalex.org/W2355049521","https://openalex.org/W4302335049","https://openalex.org/W4401171883","https://openalex.org/W4292355446","https://openalex.org/W2080384893"],"abstract_inverted_index":{"Decision":[0],"support":[1,21,150],"is":[2,15,119,138],"a":[3,18,139],"vital":[4],"function":[5],"in":[6,26,55,70,100,115],"electronic":[7],"commerce":[8],"(e-commerce).":[9],"The":[10,28,58,110],"purpose":[11],"of":[12,46,61,112,117,132],"this":[13],"paper":[14],"to":[16,38,144],"construct":[17],"review-based":[19],"decision":[20,149],"model":[22,30,77,97,137],"for":[23,142],"items":[24],"comparison":[25],"e-commerce.":[27],"proposed":[29,96,134],"uses":[31],"probability":[32],"multivalued":[33],"neutrosophic":[34],"linguistic":[35],"numbers":[36],"(PMVNLNs)":[37],"characterize":[39],"online":[40],"reviews.":[41,57],"It":[42],"overcomes":[43],"the":[44,76,85,95,122,129,133],"limitation":[45],"existing":[47,104],"models":[48,99,105,114],"by":[49,83,121],"considering":[50],"neutral":[51],"information":[52],"and":[53,68,102],"hesitancy":[54],"text":[56],"fuzzy":[59],"characterization":[60],"reviews":[62],"(i.e.,":[63],"PMVNLN)":[64],"can":[65],"reflect":[66],"similarities":[67],"differences":[69],"positive":[71],"(negative)":[72],"information.":[73],"In":[74],"addition,":[75],"considers":[78],"consumers'":[79],"bounded":[80],"rational":[81],"behaviors":[82],"combining":[84],"regret":[86],"theory":[87],"with":[88,98,106,147],"an":[89],"outranking":[90],"method.":[91],"We":[92],"empirically":[93],"compare":[94],"PConline.com":[101],"four":[103],"data":[107],"from":[108],"PConline.com.":[109],"performance":[111,131],"these":[113],"terms":[116],"accuracy":[118],"measured":[120],"total":[123],"relative":[124],"difference":[125],"metric.":[126],"Results":[127],"indicate":[128],"good":[130,148],"model.":[135],"Our":[136],"promising":[140],"option":[141],"e-commerce":[143],"provide":[145],"consumers":[146],"service.":[151]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":5},{"year":2024,"cited_by_count":10},{"year":2023,"cited_by_count":12},{"year":2022,"cited_by_count":16},{"year":2021,"cited_by_count":17},{"year":2020,"cited_by_count":21},{"year":2019,"cited_by_count":25},{"year":2012,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
