{"id":"https://openalex.org/W2891728317","doi":"https://doi.org/10.1109/tse.2018.2870414","title":"How Practitioners Perceive Automated Bug Report Management Techniques","display_name":"How Practitioners Perceive Automated Bug Report Management Techniques","publication_year":2018,"publication_date":"2018-09-14","ids":{"openalex":"https://openalex.org/W2891728317","doi":"https://doi.org/10.1109/tse.2018.2870414","mag":"2891728317"},"language":"en","primary_location":{"id":"doi:10.1109/tse.2018.2870414","is_oa":false,"landing_page_url":"https://doi.org/10.1109/tse.2018.2870414","pdf_url":null,"source":{"id":"https://openalex.org/S8351582","display_name":"IEEE Transactions on Software Engineering","issn_l":"0098-5589","issn":["0098-5589","1939-3520","2326-3881"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320439","host_organization_name":"IEEE Computer Society","host_organization_lineage":["https://openalex.org/P4310320439","https://openalex.org/P4310319808"],"host_organization_lineage_names":["IEEE Computer Society","Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Transactions on Software Engineering","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5005221755","display_name":"Weiqin Zou","orcid":"https://orcid.org/0000-0002-0913-1539"},"institutions":[{"id":"https://openalex.org/I881766915","display_name":"Nanjing University","ror":"https://ror.org/01rxvg760","country_code":"CN","type":"education","lineage":["https://openalex.org/I881766915"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Weiqin Zou","raw_affiliation_strings":["State Key Laboratory for Novel Software Technology, Nanjing University, Nanjing Shi, China"],"raw_orcid":"https://orcid.org/0000-0002-0913-1539","affiliations":[{"raw_affiliation_string":"State Key Laboratory for Novel Software Technology, Nanjing University, Nanjing Shi, China","institution_ids":["https://openalex.org/I881766915"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5081036622","display_name":"David Lo","orcid":"https://orcid.org/0000-0002-4367-7201"},"institutions":[{"id":"https://openalex.org/I79891267","display_name":"Singapore Management University","ror":"https://ror.org/050qmg959","country_code":"SG","type":"education","lineage":["https://openalex.org/I79891267"]}],"countries":["SG"],"is_corresponding":false,"raw_author_name":"David Lo","raw_affiliation_strings":["School of Information Systems, Singapore Management University, Singapore"],"raw_orcid":"https://orcid.org/0000-0002-4367-7201","affiliations":[{"raw_affiliation_string":"School of Information Systems, Singapore Management University, Singapore","institution_ids":["https://openalex.org/I79891267"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5100422935","display_name":"Zhenyu Chen","orcid":"https://orcid.org/0000-0002-9592-7022"},"institutions":[{"id":"https://openalex.org/I881766915","display_name":"Nanjing University","ror":"https://ror.org/01rxvg760","country_code":"CN","type":"education","lineage":["https://openalex.org/I881766915"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Zhenyu Chen","raw_affiliation_strings":["State Key Laboratory for Novel Software Technology, Nanjing University, Nanjing Shi, China"],"raw_orcid":"https://orcid.org/0000-0002-9592-7022","affiliations":[{"raw_affiliation_string":"State Key Laboratory for Novel Software Technology, Nanjing University, Nanjing Shi, China","institution_ids":["https://openalex.org/I881766915"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5006669765","display_name":"Xin Xia","orcid":"https://orcid.org/0000-0002-6302-3256"},"institutions":[{"id":"https://openalex.org/I56590836","display_name":"Monash University","ror":"https://ror.org/02bfwt286","country_code":"AU","type":"education","lineage":["https://openalex.org/I56590836"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Xin Xia","raw_affiliation_strings":["Faculty of Information Technology, Monash University, Clayton, Australia"],"raw_orcid":"https://orcid.org/0000-0002-6302-3256","affiliations":[{"raw_affiliation_string":"Faculty of Information Technology, Monash University, Clayton, Australia","institution_ids":["https://openalex.org/I56590836"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5043981758","display_name":"Yang Feng","orcid":"https://orcid.org/0000-0002-7477-3642"},"institutions":[{"id":"https://openalex.org/I204250578","display_name":"University of California, Irvine","ror":"https://ror.org/04gyf1771","country_code":"US","type":"education","lineage":["https://openalex.org/I204250578"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Yang Feng","raw_affiliation_strings":["Department of Informatics, University of California, Irvine, Irvine, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Informatics, University of California, Irvine, Irvine, USA","institution_ids":["https://openalex.org/I204250578"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5100331400","display_name":"Baowen Xu","orcid":"https://orcid.org/0000-0001-7743-1296"},"institutions":[{"id":"https://openalex.org/I881766915","display_name":"Nanjing University","ror":"https://ror.org/01rxvg760","country_code":"CN","type":"education","lineage":["https://openalex.org/I881766915"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Baowen Xu","raw_affiliation_strings":["State Key Laboratory for Novel Software Technology, Nanjing University, Nanjing Shi, China"],"raw_orcid":"https://orcid.org/0000-0001-7743-1296","affiliations":[{"raw_affiliation_string":"State Key Laboratory for Novel Software Technology, Nanjing University, Nanjing Shi, China","institution_ids":["https://openalex.org/I881766915"]}]}],"institutions":[],"countries_distinct_count":4,"institutions_distinct_count":4,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":{"value":2645,"currency":"USD","value_usd":2645},"apc_paid":null,"fwci":14.7079,"has_fulltext":false,"cited_by_count":98,"citation_normalized_percentile":{"value":0.98807615,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":97,"max":100},"biblio":{"volume":"46","issue":"8","first_page":"836","last_page":"862"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10260","display_name":"Software Engineering Research","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10260","display_name":"Software Engineering Research","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11241","display_name":"Advanced Malware Detection Techniques","score":0.9976999759674072,"subfield":{"id":"https://openalex.org/subfields/1711","display_name":"Signal Processing"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12423","display_name":"Software Reliability and Analysis Research","score":0.9972000122070312,"subfield":{"id":"https://openalex.org/subfields/1712","display_name":"Software"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7222789525985718},{"id":"https://openalex.org/keywords/debugging","display_name":"Debugging","score":0.6869236826896667},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5686616897583008},{"id":"https://openalex.org/keywords/software-bug","display_name":"Software bug","score":0.5534362196922302},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.5304459929466248},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.440591037273407},{"id":"https://openalex.org/keywords/domain","display_name":"Domain (mathematical analysis)","score":0.41186606884002686},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.3830713927745819},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.35649263858795166}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7222789525985718},{"id":"https://openalex.org/C168065819","wikidata":"https://www.wikidata.org/wiki/Q845566","display_name":"Debugging","level":2,"score":0.6869236826896667},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5686616897583008},{"id":"https://openalex.org/C1009929","wikidata":"https://www.wikidata.org/wiki/Q179550","display_name":"Software bug","level":3,"score":0.5534362196922302},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.5304459929466248},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.440591037273407},{"id":"https://openalex.org/C36503486","wikidata":"https://www.wikidata.org/wiki/Q11235244","display_name":"Domain (mathematical analysis)","level":2,"score":0.41186606884002686},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.3830713927745819},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.35649263858795166},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C134306372","wikidata":"https://www.wikidata.org/wiki/Q7754","display_name":"Mathematical analysis","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1109/tse.2018.2870414","is_oa":false,"landing_page_url":"https://doi.org/10.1109/tse.2018.2870414","pdf_url":null,"source":{"id":"https://openalex.org/S8351582","display_name":"IEEE Transactions on Software Engineering","issn_l":"0098-5589","issn":["0098-5589","1939-3520","2326-3881"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320439","host_organization_name":"IEEE Computer Society","host_organization_lineage":["https://openalex.org/P4310320439","https://openalex.org/P4310319808"],"host_organization_lineage_names":["IEEE Computer Society","Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Transactions on Software Engineering","raw_type":"journal-article"},{"id":"pmh:oai:ink.library.smu.edu.sg:sis_research-5356","is_oa":false,"landing_page_url":"https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=5356&context=sis_research","pdf_url":null,"source":{"id":"https://openalex.org/S4306401925","display_name":"Singapore Management University Institutional Knowledge (InK) (Singapore Management University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I79891267","host_organization_name":"Singapore Management University","host_organization_lineage":["https://openalex.org/I79891267"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"https://doi.org/10.1109/TSE.2018.2870414","raw_type":"Journal Article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.41999998688697815,"display_name":"Partnerships for the goals","id":"https://metadata.un.org/sdg/17"}],"awards":[{"id":"https://openalex.org/G514109420","display_name":null,"funder_award_id":"61373013","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G926036283","display_name":null,"funder_award_id":"61690201)","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"}],"funders":[{"id":"https://openalex.org/F4320321001","display_name":"National Natural Science Foundation of China","ror":"https://ror.org/01h0zpd94"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":105,"referenced_works":["https://openalex.org/W171406816","https://openalex.org/W1024906986","https://openalex.org/W1526833248","https://openalex.org/W1592081868","https://openalex.org/W1875990341","https://openalex.org/W1902482618","https://openalex.org/W1963971515","https://openalex.org/W1964986774","https://openalex.org/W1968882522","https://openalex.org/W1969939902","https://openalex.org/W1972776932","https://openalex.org/W1975879668","https://openalex.org/W1979290264","https://openalex.org/W1980015727","https://openalex.org/W1980850370","https://openalex.org/W1981109290","https://openalex.org/W1984108206","https://openalex.org/W1989849145","https://openalex.org/W2000518393","https://openalex.org/W2010985317","https://openalex.org/W2011044158","https://openalex.org/W2017485217","https://openalex.org/W2024920205","https://openalex.org/W2032348489","https://openalex.org/W2035030692","https://openalex.org/W2039052699","https://openalex.org/W2040411904","https://openalex.org/W2044422867","https://openalex.org/W2047950174","https://openalex.org/W2051162588","https://openalex.org/W2058591750","https://openalex.org/W2060692877","https://openalex.org/W2063010478","https://openalex.org/W2068382122","https://openalex.org/W2072069252","https://openalex.org/W2074019008","https://openalex.org/W2076646346","https://openalex.org/W2079317829","https://openalex.org/W2080395944","https://openalex.org/W2081461908","https://openalex.org/W2087411274","https://openalex.org/W2089625503","https://openalex.org/W2090094826","https://openalex.org/W2096003418","https://openalex.org/W2101622311","https://openalex.org/W2103597457","https://openalex.org/W2106956101","https://openalex.org/W2109156518","https://openalex.org/W2109246119","https://openalex.org/W2110229593","https://openalex.org/W2110374486","https://openalex.org/W2111199933","https://openalex.org/W2113351233","https://openalex.org/W2116737258","https://openalex.org/W2119731669","https://openalex.org/W2123327468","https://openalex.org/W2124482849","https://openalex.org/W2133368849","https://openalex.org/W2135303064","https://openalex.org/W2139270835","https://openalex.org/W2140504739","https://openalex.org/W2144160189","https://openalex.org/W2144255068","https://openalex.org/W2149656257","https://openalex.org/W2156833313","https://openalex.org/W2158133897","https://openalex.org/W2159725273","https://openalex.org/W2163004671","https://openalex.org/W2164577291","https://openalex.org/W2165022036","https://openalex.org/W2166414580","https://openalex.org/W2167630669","https://openalex.org/W2170835676","https://openalex.org/W2182687482","https://openalex.org/W2264282745","https://openalex.org/W2290195878","https://openalex.org/W2290968742","https://openalex.org/W2330210193","https://openalex.org/W2380271241","https://openalex.org/W2398941234","https://openalex.org/W2467903332","https://openalex.org/W2474835145","https://openalex.org/W2476494490","https://openalex.org/W2496662957","https://openalex.org/W2517752382","https://openalex.org/W2523518582","https://openalex.org/W2530359946","https://openalex.org/W2735173242","https://openalex.org/W2741600166","https://openalex.org/W2757656223","https://openalex.org/W2767795225","https://openalex.org/W2794588146","https://openalex.org/W2886324022","https://openalex.org/W3102650716","https://openalex.org/W3103506234","https://openalex.org/W3142566747","https://openalex.org/W3149255455","https://openalex.org/W4206588522","https://openalex.org/W4230684117","https://openalex.org/W4235786516","https://openalex.org/W4240808027","https://openalex.org/W4251147200","https://openalex.org/W6631401460","https://openalex.org/W6635637351","https://openalex.org/W6727867927"],"related_works":["https://openalex.org/W2740264376","https://openalex.org/W4206999239","https://openalex.org/W2900719967","https://openalex.org/W4388482952","https://openalex.org/W2161928627","https://openalex.org/W4321782533","https://openalex.org/W3096156304","https://openalex.org/W2786113878","https://openalex.org/W2787155073","https://openalex.org/W2621101275"],"abstract_inverted_index":{"Bug":[0],"reports":[1],"play":[2],"an":[3],"important":[4],"role":[5],"in":[6,161],"the":[7,16,24,46,60,92,96,103,121,125,128,136],"process":[8,25],"of":[9,18,26,32,62,83,98,135,142,145],"debugging":[10],"and":[11,22,57,101,127],"fixing":[12],"bugs.":[13],"To":[14,65,105],"reduce":[15],"burden":[17],"bug":[19,27,41,85,147,169],"report":[20,42,86,148],"managers":[21],"facilitate":[23],"fixing,":[28],"a":[29,71,132],"great":[30],"amount":[31],"software":[33],"engineering":[34],"research":[35,159],"has":[36],"been":[37],"invested":[38],"toward":[39],"automated":[40,84,146],"management":[43,87,149],"techniques.":[44,88,150],"However,":[45],"verdict":[47],"is":[48],"still":[49],"open":[50],"whether":[51],"such":[52,99],"techniques":[53,100,163],"are":[54],"actually":[55],"required":[56],"applicable":[58],"outside":[59],"domain":[61],"theoretical":[63],"research.":[64],"fill":[66],"this":[67],"gap,":[68],"we":[69,90,112,130,155],"conducted":[70,113],"survey":[72,122,126],"among":[73],"327":[74],"practitioners":[75],"to":[76,94,164],"gain":[77],"their":[78],"insights":[79,108],"into":[80,109],"various":[81],"categories":[82,144],"Specifically,":[89],"asked":[91],"respondents":[93],"rate":[95],"importance":[97],"provide":[102],"rationale.":[104],"get":[106],"deeper":[107],"practitioners'":[110],"perspective,":[111],"follow-up":[114],"interviews":[115],"with":[116],"25":[117],"interviewees":[118],"selected":[119],"from":[120],"respondents.":[123],"Through":[124],"interviews,":[129],"gained":[131],"better":[133,167],"understanding":[134],"perceived":[137],"usefulness":[138],"(or":[139],"its":[140],"lack)":[141],"different":[143],"Based":[151],"on":[152],"our":[153],"findings,":[154],"summarized":[156],"some":[157],"potential":[158],"directions":[160],"developing":[162],"help":[165],"developers":[166],"manage":[168],"reports.":[170]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":20},{"year":2024,"cited_by_count":15},{"year":2023,"cited_by_count":15},{"year":2022,"cited_by_count":16},{"year":2021,"cited_by_count":19},{"year":2020,"cited_by_count":7},{"year":2019,"cited_by_count":4}],"updated_date":"2026-08-21T09:56:20.448147","created_date":"2025-10-10T00:00:00"}