{"id":"https://openalex.org/W4405488554","doi":"https://doi.org/10.1109/tsc.2024.3517344","title":"Crowdsourcing Home Healthcare Service: Matching Caretakers With Caregivers for Jointly Rostering and Routing","display_name":"Crowdsourcing Home Healthcare Service: Matching Caretakers With Caregivers for Jointly Rostering and Routing","publication_year":2024,"publication_date":"2024-12-17","ids":{"openalex":"https://openalex.org/W4405488554","doi":"https://doi.org/10.1109/tsc.2024.3517344"},"language":"en","primary_location":{"id":"doi:10.1109/tsc.2024.3517344","is_oa":false,"landing_page_url":"https://doi.org/10.1109/tsc.2024.3517344","pdf_url":null,"source":{"id":"https://openalex.org/S204223317","display_name":"IEEE Transactions on Services Computing","issn_l":"1939-1374","issn":["1939-1374","2372-0204"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Transactions on Services Computing","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5008410960","display_name":"Chun\u2010Cheng Lin","orcid":"https://orcid.org/0000-0001-9073-593X"},"institutions":[{"id":"https://openalex.org/I148366613","display_name":"National Yang Ming Chiao Tung University","ror":"https://ror.org/00se2k293","country_code":"TW","type":"education","lineage":["https://openalex.org/I148366613"]}],"countries":["TW"],"is_corresponding":true,"raw_author_name":"Chun-Cheng Lin","raw_affiliation_strings":["Department of Industrial Engineering and Management, National Yang Ming Chiao Tung University, Hsinchu, Taiwan"],"raw_orcid":"https://orcid.org/0000-0001-9073-593X","affiliations":[{"raw_affiliation_string":"Department of Industrial Engineering and Management, National Yang Ming Chiao Tung University, Hsinchu, Taiwan","institution_ids":["https://openalex.org/I148366613"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5001052815","display_name":"Yi-Chun Peng","orcid":"https://orcid.org/0009-0009-8234-4774"},"institutions":[{"id":"https://openalex.org/I151221077","display_name":"Chung Yuan Christian University","ror":"https://ror.org/02w8ws377","country_code":"TW","type":"education","lineage":["https://openalex.org/I151221077"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Yi-Chun Peng","raw_affiliation_strings":["Department of Industrial and Systems Engineering, Chung Yuan Christian University, Taoyuan, Taiwan"],"raw_orcid":"https://orcid.org/0009-0009-8234-4774","affiliations":[{"raw_affiliation_string":"Department of Industrial and Systems Engineering, Chung Yuan Christian University, Taoyuan, Taiwan","institution_ids":["https://openalex.org/I151221077"]}]},{"author_position":"middle","author":{"id":null,"display_name":"Zhen-Yin Annie Chen","orcid":"https://orcid.org/0009-0009-4077-0214"},"institutions":[{"id":"https://openalex.org/I148366613","display_name":"National Yang Ming Chiao Tung University","ror":"https://ror.org/00se2k293","country_code":"TW","type":"education","lineage":["https://openalex.org/I148366613"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Zhen-Yin Annie Chen","raw_affiliation_strings":["Department of Industrial Engineering and Management, National Yang Ming Chiao Tung University, Hsinchu, Taiwan"],"raw_orcid":"https://orcid.org/0009-0009-4077-0214","affiliations":[{"raw_affiliation_string":"Department of Industrial Engineering and Management, National Yang Ming Chiao Tung University, Hsinchu, Taiwan","institution_ids":["https://openalex.org/I148366613"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5100716210","display_name":"Peiyu Liu","orcid":"https://orcid.org/0000-0001-7793-7633"},"institutions":[{"id":"https://openalex.org/I148366613","display_name":"National Yang Ming Chiao Tung University","ror":"https://ror.org/00se2k293","country_code":"TW","type":"education","lineage":["https://openalex.org/I148366613"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Pei-Yu Liu","raw_affiliation_strings":["Department of Industrial Engineering and Management, National Yang Ming Chiao Tung University, Hsinchu, Taiwan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Industrial Engineering and Management, National Yang Ming Chiao Tung University, Hsinchu, Taiwan","institution_ids":["https://openalex.org/I148366613"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5008410960"],"corresponding_institution_ids":["https://openalex.org/I148366613"],"apc_list":null,"apc_paid":null,"fwci":5.9376,"has_fulltext":false,"cited_by_count":6,"citation_normalized_percentile":{"value":0.96381957,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":96,"max":98},"biblio":{"volume":"18","issue":"1","first_page":"126","last_page":"139"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.44290000200271606,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.44290000200271606,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7445725202560425},{"id":"https://openalex.org/keywords/matching","display_name":"Matching (statistics)","score":0.5972170233726501},{"id":"https://openalex.org/keywords/crowdsourcing","display_name":"Crowdsourcing","score":0.5894278883934021},{"id":"https://openalex.org/keywords/routing","display_name":"Routing (electronic design automation)","score":0.576052725315094},{"id":"https://openalex.org/keywords/health-care","display_name":"Health care","score":0.5609724521636963},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.45735353231430054},{"id":"https://openalex.org/keywords/healthcare-service","display_name":"Healthcare service","score":0.45241662859916687},{"id":"https://openalex.org/keywords/computer-network","display_name":"Computer network","score":0.38540810346603394},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.1752033233642578},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.08429709076881409},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.08199256658554077}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7445725202560425},{"id":"https://openalex.org/C165064840","wikidata":"https://www.wikidata.org/wiki/Q1321061","display_name":"Matching (statistics)","level":2,"score":0.5972170233726501},{"id":"https://openalex.org/C62230096","wikidata":"https://www.wikidata.org/wiki/Q275969","display_name":"Crowdsourcing","level":2,"score":0.5894278883934021},{"id":"https://openalex.org/C74172769","wikidata":"https://www.wikidata.org/wiki/Q1446839","display_name":"Routing (electronic design automation)","level":2,"score":0.576052725315094},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.5609724521636963},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.45735353231430054},{"id":"https://openalex.org/C3018279614","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Healthcare service","level":3,"score":0.45241662859916687},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.38540810346603394},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.1752033233642578},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.08429709076881409},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.08199256658554077},{"id":"https://openalex.org/C142724271","wikidata":"https://www.wikidata.org/wiki/Q7208","display_name":"Pathology","level":1,"score":0.0},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.0},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/tsc.2024.3517344","is_oa":false,"landing_page_url":"https://doi.org/10.1109/tsc.2024.3517344","pdf_url":null,"source":{"id":"https://openalex.org/S204223317","display_name":"IEEE Transactions on Services Computing","issn_l":"1939-1374","issn":["1939-1374","2372-0204"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Transactions on Services Computing","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":40,"referenced_works":["https://openalex.org/W930342000","https://openalex.org/W1973230775","https://openalex.org/W1980299763","https://openalex.org/W2031001612","https://openalex.org/W2060996209","https://openalex.org/W2133837669","https://openalex.org/W2552778694","https://openalex.org/W2604860225","https://openalex.org/W2615394322","https://openalex.org/W2765957943","https://openalex.org/W2900906469","https://openalex.org/W2903981726","https://openalex.org/W2915051438","https://openalex.org/W2954234482","https://openalex.org/W2955686859","https://openalex.org/W2962976025","https://openalex.org/W2991582200","https://openalex.org/W2996958352","https://openalex.org/W2997722299","https://openalex.org/W3002312971","https://openalex.org/W3004531121","https://openalex.org/W3036912484","https://openalex.org/W3043280741","https://openalex.org/W3106622848","https://openalex.org/W3137403664","https://openalex.org/W3184344845","https://openalex.org/W3188289406","https://openalex.org/W3191774642","https://openalex.org/W3210215348","https://openalex.org/W4233922931","https://openalex.org/W4285232272","https://openalex.org/W4319988696","https://openalex.org/W4383200252","https://openalex.org/W4387394094","https://openalex.org/W4387757525","https://openalex.org/W4396241467","https://openalex.org/W4396853091","https://openalex.org/W4399169038","https://openalex.org/W4400019220","https://openalex.org/W4400770884"],"related_works":["https://openalex.org/W634837882","https://openalex.org/W4207012131","https://openalex.org/W2051882548","https://openalex.org/W1990666506","https://openalex.org/W1460595643","https://openalex.org/W4220789350","https://openalex.org/W3162849965","https://openalex.org/W2182507104","https://openalex.org/W3135514979","https://openalex.org/W2136813899"],"abstract_inverted_index":{"In":[0],"this":[1],"work,":[2],"we":[3],"introduce":[4],"crowdsourcing":[5],"home":[6,29],"healthcare":[7,30],"service":[8],"(CHHS)":[9],"systems,":[10],"where":[11],"caregivers":[12,52,100,143],"(including":[13],"nurses,":[14],"personal":[15],"care":[16],"attendants,":[17],"and":[18,46,51,57,59,63,73,90,101,113,117,126,144,165,180,184,188,192,200],"housekeepers)":[19],"from":[20],"different":[21],"locations":[22],"(rather":[23],"than":[24],"centralized":[25],"institutions)":[26],"offer":[27],"diverse":[28],"services":[31],"to":[32,87,136,161],"caretakers":[33,50,102],"at":[34],"home.":[35],"Powered":[36],"by":[37,177],"cloud":[38],"computing,":[39],"the":[40,67,74,93,96,105,163,173],"CHHS":[41],"system":[42],"enables":[43],"real-time,":[44],"dynamic,":[45],"large-scale":[47],"matching":[48,97,131],"between":[49],"based":[53,103],"on":[54,104],"their":[55],"preferences":[56],"constraints,":[58],"determines":[60],"caregivers\u2019":[61,115],"rostering":[62,70,164],"routing":[64,76,118,166],"plans,":[65],"involving":[66],"NP-hard":[68],"nurse":[69],"problem":[71,77],"(NRP)":[72],"vehicle":[75,127],"(VRP).":[78],"This":[79,147],"work":[80,148],"firstly":[81],"creates":[82],"a":[83,150,195],"mathematical":[84],"programming":[85],"model":[86],"jointly":[88],"roster":[89],"route":[91],"for":[92],"CHHS,":[94],"maximizing":[95],"scores":[98],"of":[99,122,168],"preferred":[106,142],"features":[107],"through":[108],"analytic":[109],"hierarchy":[110],"process":[111],"(AHP),":[112],"minimizing":[114],"overtime":[116],"costs,":[119],"under":[120],"constraints":[121],"caregiver":[123],"skills,":[124],"regulations,":[125],"routing.":[128],"The":[129],"proposed":[130],"score":[132],"mechanism":[133],"assigns":[134],"weights":[135],"caretaker":[137],"preferences,":[138],"enhancing":[139],"pairing":[140],"with":[141,154],"reducing":[145],"dissatisfaction.":[146],"proposes":[149],"hybrid":[151],"genetic":[152],"algorithm":[153],"variable":[155],"neighborhood":[156],"search":[157],"(GAVNS),":[158],"respectively":[159],"tailored":[160],"handle":[162],"aspects":[167],"CHHS.":[169],"Simulation":[170],"indicates":[171],"that":[172],"GAVNS":[174],"lowers":[175],"costs":[176],"approximately":[178],"38%":[179],"26%":[181],"in":[182],"rural":[183],"city":[185],"cases,":[186],"respectively,":[187],"outperforms":[189],"standalone":[190],"GA":[191],"VNS,":[193],"achieving":[194],"3%":[196],"additional":[197],"cost":[198],"reduction":[199],"consistently":[201],"yielding":[202],"feasible":[203],"solutions.":[204]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":5}],"updated_date":"2026-03-27T05:58:40.876381","created_date":"2025-10-10T00:00:00"}