{"id":"https://openalex.org/W4205316938","doi":"https://doi.org/10.1109/tsc.2021.3134125","title":"Applying a Consumer-centric Framework for Trust Assessment of Cloud Computing Service Providers","display_name":"Applying a Consumer-centric Framework for Trust Assessment of Cloud Computing Service Providers","publication_year":2021,"publication_date":"2021-01-01","ids":{"openalex":"https://openalex.org/W4205316938","doi":"https://doi.org/10.1109/tsc.2021.3134125"},"language":"en","primary_location":{"id":"doi:10.1109/tsc.2021.3134125","is_oa":false,"landing_page_url":"https://doi.org/10.1109/tsc.2021.3134125","pdf_url":null,"source":{"id":"https://openalex.org/S204223317","display_name":"IEEE Transactions on Services Computing","issn_l":"1939-1374","issn":["1939-1374","2372-0204"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Transactions on Services Computing","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5069370115","display_name":"Amandio Balcao-Filho","orcid":null},"institutions":[{"id":"https://openalex.org/I4210142333","display_name":"Centro de Tecnologia da Informa\u00e7\u00e3o Renato Archer","ror":"https://ror.org/044nfga98","country_code":"BR","type":"government","lineage":["https://openalex.org/I4210142333","https://openalex.org/I4210151455"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Amandio Balcao-Filho","raw_affiliation_strings":["Renato Archer Information Technology Centre, 193232 Campinas, SP, Brazil, (e-mail: amandio.balcao@cti.gov.br)"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Renato Archer Information Technology Centre, 193232 Campinas, SP, Brazil, (e-mail: amandio.balcao@cti.gov.br)","institution_ids":["https://openalex.org/I4210142333"]}]},{"author_position":"middle","author":{"id":null,"display_name":"Natasha Ruiz","orcid":null},"institutions":[{"id":"https://openalex.org/I4210142333","display_name":"Centro de Tecnologia da Informa\u00e7\u00e3o Renato Archer","ror":"https://ror.org/044nfga98","country_code":"BR","type":"government","lineage":["https://openalex.org/I4210142333","https://openalex.org/I4210151455"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Natasha Ruiz","raw_affiliation_strings":["Renato Archer Information Technology Centre, 193232 Campinas, SP, Brazil, (e-mail: natasha.ruiz@cti.gov.br)"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Renato Archer Information Technology Centre, 193232 Campinas, SP, Brazil, (e-mail: natasha.ruiz@cti.gov.br)","institution_ids":["https://openalex.org/I4210142333"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5020081073","display_name":"Ferrucio de Franco Rosa","orcid":"https://orcid.org/0000-0001-9504-496X"},"institutions":[{"id":"https://openalex.org/I4210142333","display_name":"Centro de Tecnologia da Informa\u00e7\u00e3o Renato Archer","ror":"https://ror.org/044nfga98","country_code":"BR","type":"government","lineage":["https://openalex.org/I4210142333","https://openalex.org/I4210151455"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Ferrucio Rosa","raw_affiliation_strings":["DIMEC, Renato Archer Information Technology Centre, 193232 Campinas, SP, Brazil, (e-mail: ferrucio.rosa@cti.gov.br)"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"DIMEC, Renato Archer Information Technology Centre, 193232 Campinas, SP, Brazil, (e-mail: ferrucio.rosa@cti.gov.br)","institution_ids":["https://openalex.org/I4210142333"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5073408657","display_name":"Rodrigo Bonacin","orcid":"https://orcid.org/0000-0003-3441-0887"},"institutions":[{"id":"https://openalex.org/I4210142333","display_name":"Centro de Tecnologia da Informa\u00e7\u00e3o Renato Archer","ror":"https://ror.org/044nfga98","country_code":"BR","type":"government","lineage":["https://openalex.org/I4210142333","https://openalex.org/I4210151455"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Rodrigo Bonacin","raw_affiliation_strings":["Rodovia Dom Pedro I (SP-65), Km 143,6, Renato Archer Information Technology Centre, 193232 Campinas, So Paulo, Brazil, (e-mail: rodrigo.bonacin@cti.gov.br)"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Rodovia Dom Pedro I (SP-65), Km 143,6, Renato Archer Information Technology Centre, 193232 Campinas, So Paulo, Brazil, (e-mail: rodrigo.bonacin@cti.gov.br)","institution_ids":["https://openalex.org/I4210142333"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5068540423","display_name":"M\u00e1rio Jino","orcid":"https://orcid.org/0000-0002-1914-5790"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Mario Jino","raw_affiliation_strings":["School of Electrical and Computer Engineering - FEEC, Campinas State University Electrical Engineering and Computing Faculty, 206380 Campinas, SP, Brazil, (e-mail: jino@dca.fee.unicamp.br)"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Electrical and Computer Engineering - FEEC, Campinas State University Electrical Engineering and Computing Faculty, 206380 Campinas, SP, Brazil, (e-mail: jino@dca.fee.unicamp.br)","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":2.4946,"has_fulltext":false,"cited_by_count":13,"citation_normalized_percentile":{"value":0.91254539,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"1"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11614","display_name":"Cloud Data Security Solutions","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T11614","display_name":"Cloud Data Security Solutions","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10101","display_name":"Cloud Computing and Resource Management","score":0.9894000291824341,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10270","display_name":"Blockchain Technology Applications and Security","score":0.9890999794006348,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7906447649002075},{"id":"https://openalex.org/keywords/transparency","display_name":"Transparency (behavior)","score":0.7637078762054443},{"id":"https://openalex.org/keywords/cloud-computing","display_name":"Cloud computing","score":0.7608250975608826},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.6696815490722656},{"id":"https://openalex.org/keywords/service-provider","display_name":"Service provider","score":0.5617640018463135},{"id":"https://openalex.org/keywords/robustness","display_name":"Robustness (evolution)","score":0.47610554099082947},{"id":"https://openalex.org/keywords/cloud-computing-security","display_name":"Cloud computing security","score":0.43252071738243103},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.27101123332977295},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.152317076921463}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7906447649002075},{"id":"https://openalex.org/C2780233690","wikidata":"https://www.wikidata.org/wiki/Q535347","display_name":"Transparency (behavior)","level":2,"score":0.7637078762054443},{"id":"https://openalex.org/C79974875","wikidata":"https://www.wikidata.org/wiki/Q483639","display_name":"Cloud computing","level":2,"score":0.7608250975608826},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.6696815490722656},{"id":"https://openalex.org/C116537","wikidata":"https://www.wikidata.org/wiki/Q2169973","display_name":"Service provider","level":3,"score":0.5617640018463135},{"id":"https://openalex.org/C63479239","wikidata":"https://www.wikidata.org/wiki/Q7353546","display_name":"Robustness (evolution)","level":3,"score":0.47610554099082947},{"id":"https://openalex.org/C184842701","wikidata":"https://www.wikidata.org/wiki/Q370563","display_name":"Cloud computing security","level":3,"score":0.43252071738243103},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.27101123332977295},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.152317076921463},{"id":"https://openalex.org/C55493867","wikidata":"https://www.wikidata.org/wiki/Q7094","display_name":"Biochemistry","level":1,"score":0.0},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.0},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C104317684","wikidata":"https://www.wikidata.org/wiki/Q7187","display_name":"Gene","level":2,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/tsc.2021.3134125","is_oa":false,"landing_page_url":"https://doi.org/10.1109/tsc.2021.3134125","pdf_url":null,"source":{"id":"https://openalex.org/S204223317","display_name":"IEEE Transactions on Services Computing","issn_l":"1939-1374","issn":["1939-1374","2372-0204"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Transactions on Services Computing","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":56,"referenced_works":["https://openalex.org/W44437456","https://openalex.org/W94784130","https://openalex.org/W312303226","https://openalex.org/W1481644903","https://openalex.org/W1541515907","https://openalex.org/W1789173672","https://openalex.org/W1832473356","https://openalex.org/W1971551484","https://openalex.org/W1972821454","https://openalex.org/W1997278604","https://openalex.org/W2006655379","https://openalex.org/W2021862793","https://openalex.org/W2034792508","https://openalex.org/W2034960640","https://openalex.org/W2038017847","https://openalex.org/W2045885396","https://openalex.org/W2054768689","https://openalex.org/W2083339353","https://openalex.org/W2087486138","https://openalex.org/W2103366699","https://openalex.org/W2107572894","https://openalex.org/W2113537253","https://openalex.org/W2146783628","https://openalex.org/W2159322663","https://openalex.org/W2162302744","https://openalex.org/W2166878809","https://openalex.org/W2169175968","https://openalex.org/W2207945425","https://openalex.org/W2287868114","https://openalex.org/W2291684754","https://openalex.org/W2294887392","https://openalex.org/W2327678559","https://openalex.org/W2335377598","https://openalex.org/W2338583091","https://openalex.org/W2417374831","https://openalex.org/W2464318745","https://openalex.org/W2518226408","https://openalex.org/W2595607381","https://openalex.org/W2614505876","https://openalex.org/W2756090218","https://openalex.org/W2766596165","https://openalex.org/W2778333361","https://openalex.org/W2789373079","https://openalex.org/W2807466183","https://openalex.org/W2889575823","https://openalex.org/W2903702971","https://openalex.org/W3011244095","https://openalex.org/W3024208336","https://openalex.org/W6601786333","https://openalex.org/W6681664927","https://openalex.org/W6684348881","https://openalex.org/W6684456340","https://openalex.org/W6688908411","https://openalex.org/W6735662139","https://openalex.org/W6751750005","https://openalex.org/W6775217911"],"related_works":["https://openalex.org/W2931996793","https://openalex.org/W4205234238","https://openalex.org/W3148880067","https://openalex.org/W2788934790","https://openalex.org/W3167767780","https://openalex.org/W1988660452","https://openalex.org/W3043682580","https://openalex.org/W2941559775","https://openalex.org/W3142266060","https://openalex.org/W4401658540"],"abstract_inverted_index":{"Cloud":[0],"computing":[1,131],"services":[2,81,154],"consumers":[3,128],"do":[4],"not":[5],"have":[6],"enough":[7],"reliable":[8],"information":[9],"about":[10],"critical":[11],"characteristics":[12],"of":[13,75,80,93,129,139,142,145,150],"their":[14,153],"providers,":[15],"such":[16],"as":[17],"performance,":[18],"security,":[19,146],"trust":[20,37,56],"and":[21,26,46,53,78,91,105,119,136,147,155],"privacy,":[22,143],"compliance":[23],"with":[24,55],"laws":[25],"regulations,":[27],"among":[28],"others.":[29],"Our":[30,49,121],"proposal":[31],"addresses":[32],"these":[33],"problems":[34],"presenting":[35],"a":[36,102,108],"assessment":[38],"framework":[39,98],"that":[40],"integrates":[41],"three":[42],"domains:":[43],"Governance,":[44],"Transparency,":[45],"Security":[47],"Information.":[48],"approach":[50],"is":[51,123],"consumer-centric":[52],"deals":[54],"aspects":[57],"from":[58],"the":[59,67,73,97],"end-user's":[60],"perspective.":[61],"We":[62],"use":[63,126],"Indicators":[64],"to":[65,71,114,134],"communicate":[66],"outcomes,":[68],"which":[69,96],"aim":[70],"represent":[72],"expression":[74],"cybersecurity,":[76,140],"manageability,":[77],"transparency":[79,144],"under":[82],"assessment.":[83],"This":[84],"paper":[85],"includes":[86],"an":[87],"implementation":[88],"proposal,":[89],"prototype,":[90],"proof":[92],"concept,":[94],"in":[95,101,152],"was":[99],"applied":[100],"real":[103],"scenario":[104],"executed":[106],"over":[107],"long-term":[109],"(18":[110],"months)":[111],"usage":[112],"simulation":[113],"verify":[115],"its":[116],"applicability,":[117],"sensitivity,":[118],"robustness.":[120],"study":[122],"intended":[124],"for":[125],"by":[127],"cloud":[130],"who":[132],"seek":[133],"know":[135],"measure":[137],"levels":[138,149],"protection":[141],"high":[148],"quality":[151],"infrastructure.":[156]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":7},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}