{"id":"https://openalex.org/W4389113453","doi":"https://doi.org/10.1109/tpc.2023.3314255","title":"The State of UX in Technical and Professional Communication: Courses, Programs, and Jobs","display_name":"The State of UX in Technical and Professional Communication: Courses, Programs, and Jobs","publication_year":2023,"publication_date":"2023-11-28","ids":{"openalex":"https://openalex.org/W4389113453","doi":"https://doi.org/10.1109/tpc.2023.3314255"},"language":"en","primary_location":{"id":"doi:10.1109/tpc.2023.3314255","is_oa":true,"landing_page_url":"http://dx.doi.org/10.1109/tpc.2023.3314255","pdf_url":"https://ieeexplore.ieee.org/ielx7/47/10330209/10330210.pdf","source":{"id":"https://openalex.org/S90277605","display_name":"IEEE Transactions on Professional Communication","issn_l":"0361-1434","issn":["0361-1434","1558-1500"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Transactions on Professional Communication","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://ieeexplore.ieee.org/ielx7/47/10330209/10330210.pdf","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5053531454","display_name":"Guiseppe Getto","orcid":"https://orcid.org/0000-0003-4877-2707"},"institutions":[{"id":"https://openalex.org/I150149174","display_name":"Mercer University","ror":"https://ror.org/04bk7v425","country_code":"US","type":"education","lineage":["https://openalex.org/I150149174"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Guiseppe Getto","raw_affiliation_strings":["Department of Technical Communication, Mercer University, Macon, GA, USA"],"raw_orcid":"https://orcid.org/0000-0003-4877-2707","affiliations":[{"raw_affiliation_string":"Department of Technical Communication, Mercer University, Macon, GA, USA","institution_ids":["https://openalex.org/I150149174"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5010245780","display_name":"Jack T. Labriola","orcid":"https://orcid.org/0000-0002-2001-7980"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Jack T. Labriola","raw_affiliation_strings":["Truist, Atlanta, GA, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Truist, Atlanta, GA, USA","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5045970299","display_name":"Amber Lancaster","orcid":"https://orcid.org/0009-0003-1389-0815"},"institutions":[{"id":"https://openalex.org/I129871486","display_name":"Oregon Institute of Technology","ror":"https://ror.org/03c36x865","country_code":"US","type":"education","lineage":["https://openalex.org/I129871486"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Amber Lancaster","raw_affiliation_strings":["Department of Communication, Oregon Institute of Technology, Klamath Falls, OR, USA"],"raw_orcid":"https://orcid.org/0009-0003-1389-0815","affiliations":[{"raw_affiliation_string":"Department of Communication, Oregon Institute of Technology, Klamath Falls, OR, USA","institution_ids":["https://openalex.org/I129871486"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":1.3357,"has_fulltext":true,"cited_by_count":3,"citation_normalized_percentile":{"value":0.83653846,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":95,"max":98},"biblio":{"volume":"66","issue":"4","first_page":"317","last_page":"321"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12478","display_name":"Wikis in Education and Collaboration","score":0.9768999814987183,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12478","display_name":"Wikis in Education and Collaboration","score":0.9768999814987183,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11675","display_name":"Open Source Software Innovations","score":0.9754999876022339,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10636","display_name":"Innovative Teaching and Learning Methods","score":0.9710999727249146,"subfield":{"id":"https://openalex.org/subfields/3204","display_name":"Developmental and Educational Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/technical-communication","display_name":"Technical communication","score":0.8079144954681396},{"id":"https://openalex.org/keywords/professional-communication","display_name":"Professional communication","score":0.7628844976425171},{"id":"https://openalex.org/keywords/curriculum","display_name":"Curriculum","score":0.6182734370231628},{"id":"https://openalex.org/keywords/focus","display_name":"Focus (optics)","score":0.6167489290237427},{"id":"https://openalex.org/keywords/field","display_name":"Field (mathematics)","score":0.5853409767150879},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5659480094909668},{"id":"https://openalex.org/keywords/technical-writing","display_name":"Technical writing","score":0.5639857053756714},{"id":"https://openalex.org/keywords/career-path","display_name":"Career path","score":0.5519355535507202},{"id":"https://openalex.org/keywords/state","display_name":"State (computer science)","score":0.5178002119064331},{"id":"https://openalex.org/keywords/professional-development","display_name":"Professional development","score":0.47540268301963806},{"id":"https://openalex.org/keywords/path","display_name":"Path (computing)","score":0.4127700924873352},{"id":"https://openalex.org/keywords/engineering-ethics","display_name":"Engineering ethics","score":0.38685303926467896},{"id":"https://openalex.org/keywords/multimedia","display_name":"Multimedia","score":0.34739699959754944},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.346820592880249},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.3276787996292114},{"id":"https://openalex.org/keywords/engineering-management","display_name":"Engineering management","score":0.3204781413078308},{"id":"https://openalex.org/keywords/higher-education","display_name":"Higher education","score":0.26057499647140503},{"id":"https://openalex.org/keywords/pedagogy","display_name":"Pedagogy","score":0.25393253564834595},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.2213197946548462},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.21508660912513733},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.19849169254302979},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.1772734820842743}],"concepts":[{"id":"https://openalex.org/C64364511","wikidata":"https://www.wikidata.org/wiki/Q1132530","display_name":"Technical communication","level":2,"score":0.8079144954681396},{"id":"https://openalex.org/C2781419009","wikidata":"https://www.wikidata.org/wiki/Q17153102","display_name":"Professional communication","level":2,"score":0.7628844976425171},{"id":"https://openalex.org/C47177190","wikidata":"https://www.wikidata.org/wiki/Q207137","display_name":"Curriculum","level":2,"score":0.6182734370231628},{"id":"https://openalex.org/C192209626","wikidata":"https://www.wikidata.org/wiki/Q190909","display_name":"Focus (optics)","level":2,"score":0.6167489290237427},{"id":"https://openalex.org/C9652623","wikidata":"https://www.wikidata.org/wiki/Q190109","display_name":"Field (mathematics)","level":2,"score":0.5853409767150879},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5659480094909668},{"id":"https://openalex.org/C98545295","wikidata":"https://www.wikidata.org/wiki/Q1193158","display_name":"Technical writing","level":3,"score":0.5639857053756714},{"id":"https://openalex.org/C3019433489","wikidata":"https://www.wikidata.org/wiki/Q741939","display_name":"Career path","level":2,"score":0.5519355535507202},{"id":"https://openalex.org/C48103436","wikidata":"https://www.wikidata.org/wiki/Q599031","display_name":"State (computer science)","level":2,"score":0.5178002119064331},{"id":"https://openalex.org/C51067260","wikidata":"https://www.wikidata.org/wiki/Q828812","display_name":"Professional development","level":2,"score":0.47540268301963806},{"id":"https://openalex.org/C2777735758","wikidata":"https://www.wikidata.org/wiki/Q817765","display_name":"Path (computing)","level":2,"score":0.4127700924873352},{"id":"https://openalex.org/C55587333","wikidata":"https://www.wikidata.org/wiki/Q1133029","display_name":"Engineering ethics","level":1,"score":0.38685303926467896},{"id":"https://openalex.org/C49774154","wikidata":"https://www.wikidata.org/wiki/Q131765","display_name":"Multimedia","level":1,"score":0.34739699959754944},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.346820592880249},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3276787996292114},{"id":"https://openalex.org/C110354214","wikidata":"https://www.wikidata.org/wiki/Q6314146","display_name":"Engineering management","level":1,"score":0.3204781413078308},{"id":"https://openalex.org/C120912362","wikidata":"https://www.wikidata.org/wiki/Q136822","display_name":"Higher education","level":2,"score":0.26057499647140503},{"id":"https://openalex.org/C19417346","wikidata":"https://www.wikidata.org/wiki/Q7922","display_name":"Pedagogy","level":1,"score":0.25393253564834595},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.2213197946548462},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.21508660912513733},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.19849169254302979},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.1772734820842743},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C202444582","wikidata":"https://www.wikidata.org/wiki/Q837863","display_name":"Pure mathematics","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C119599485","wikidata":"https://www.wikidata.org/wiki/Q43035","display_name":"Electrical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C11413529","wikidata":"https://www.wikidata.org/wiki/Q8366","display_name":"Algorithm","level":1,"score":0.0},{"id":"https://openalex.org/C120665830","wikidata":"https://www.wikidata.org/wiki/Q14620","display_name":"Optics","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/tpc.2023.3314255","is_oa":true,"landing_page_url":"http://dx.doi.org/10.1109/tpc.2023.3314255","pdf_url":"https://ieeexplore.ieee.org/ielx7/47/10330209/10330210.pdf","source":{"id":"https://openalex.org/S90277605","display_name":"IEEE Transactions on Professional Communication","issn_l":"0361-1434","issn":["0361-1434","1558-1500"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Transactions on Professional Communication","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.1109/tpc.2023.3314255","is_oa":true,"landing_page_url":"http://dx.doi.org/10.1109/tpc.2023.3314255","pdf_url":"https://ieeexplore.ieee.org/ielx7/47/10330209/10330210.pdf","source":{"id":"https://openalex.org/S90277605","display_name":"IEEE Transactions on Professional Communication","issn_l":"0361-1434","issn":["0361-1434","1558-1500"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Transactions on Professional Communication","raw_type":"journal-article"},"sustainable_development_goals":[{"score":0.5099999904632568,"display_name":"Quality Education","id":"https://metadata.un.org/sdg/4"}],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4389113453.pdf","grobid_xml":"https://content.openalex.org/works/W4389113453.grobid-xml"},"referenced_works_count":17,"referenced_works":["https://openalex.org/W1969259477","https://openalex.org/W2006298220","https://openalex.org/W2095239436","https://openalex.org/W2109299553","https://openalex.org/W2407096849","https://openalex.org/W2479047040","https://openalex.org/W2561551123","https://openalex.org/W2568322673","https://openalex.org/W2569584852","https://openalex.org/W2806690065","https://openalex.org/W2848381245","https://openalex.org/W2886661299","https://openalex.org/W3005494948","https://openalex.org/W4245248492","https://openalex.org/W6676596318","https://openalex.org/W6730456014","https://openalex.org/W6731616043"],"related_works":["https://openalex.org/W2090927314","https://openalex.org/W2109108685","https://openalex.org/W2155960258","https://openalex.org/W2017555814","https://openalex.org/W2038835194","https://openalex.org/W4248159938","https://openalex.org/W1496055929","https://openalex.org/W2313752349","https://openalex.org/W4253944769","https://openalex.org/W3037425197"],"abstract_inverted_index":{"As":[0],"the":[1,16,29,97],"technical":[2,33,36],"and":[3,35,44],"professional":[4],"communication":[5],"(TPC)":[6],"field":[7,99],"has":[8],"evolved":[9],"in":[10,15,59,111],"response":[11],"to":[12,56,73,83,93,106],"broader":[13],"changes":[14],"world":[17],"economy,":[18],"numerous":[19,60],"professions":[20,61],"have":[21,71,91],"arisen":[22],"within":[23,62],"its":[24],"ranks":[25],"that":[26,88],"coexist":[27],"with":[28],"traditional":[30],"roles":[31],"of":[32],"writer":[34],"editor.":[37],"These":[38],"include":[39,57],"instructional":[40],"design,":[41],"content":[42],"strategy,":[43],"user-experience":[45],"(UX)":[46],"design":[47],"[1],":[48],"[2].":[49],"A":[50],"unique":[51],"challenge":[52],"for":[53],"TPC":[54],"is":[55],"training":[58,110],"a":[63,112],"single":[64],"college":[65],"major":[66],"or":[67],"program.":[68],"Some":[69],"programs":[70],"chosen":[72],"focus":[74,94],"on":[75,96],"specific":[76],"professions,":[77],"even":[78],"going":[79],"so":[80],"far":[81],"as":[82,104],"rename":[84],"their":[85,102],"program":[86],"around":[87],"profession.":[89],"Others":[90],"continued":[92],"broadly":[95],"overall":[98],"while":[100],"updating":[101],"curricula":[103],"needed":[105],"serve":[107],"students":[108],"seeking":[109],"particular":[113],"career":[114],"path.":[115]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":2}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}
