{"id":"https://openalex.org/W2067242761","doi":"https://doi.org/10.1109/tpc.2013.2263649","title":"User Manuals for a Primary Care Electronic Medical Record System: A Mixed-Methods Study of User- and Vendor-Generated Documents","display_name":"User Manuals for a Primary Care Electronic Medical Record System: A Mixed-Methods Study of User- and Vendor-Generated Documents","publication_year":2013,"publication_date":"2013-06-04","ids":{"openalex":"https://openalex.org/W2067242761","doi":"https://doi.org/10.1109/tpc.2013.2263649","mag":"2067242761","pmid":"https://pubmed.ncbi.nlm.nih.gov/26190888"},"language":"en","primary_location":{"id":"doi:10.1109/tpc.2013.2263649","is_oa":false,"landing_page_url":"https://doi.org/10.1109/tpc.2013.2263649","pdf_url":null,"source":{"id":"https://openalex.org/S90277605","display_name":"IEEE Transactions on Professional Communication","issn_l":"0361-1434","issn":["0361-1434","1558-1500"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Transactions on Professional Communication","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","pubmed"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://www.ncbi.nlm.nih.gov/pmc/articles/4503406","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5028914674","display_name":"Aviv Shachak","orcid":"https://orcid.org/0000-0002-1166-609X"},"institutions":[{"id":"https://openalex.org/I185261750","display_name":"University of Toronto","ror":"https://ror.org/03dbr7087","country_code":"CA","type":"education","lineage":["https://openalex.org/I185261750"]}],"countries":["CA"],"is_corresponding":true,"raw_author_name":"Aviv Shachak","raw_affiliation_strings":["Faculty of Information and Institute of Health Policy, Management and Evaluation, University of Toronto. Address: Institute of Health Policy, Management and Evaluation, University of Toronto, 155 College St., Toronto, ON M5T 3M6, Canada; ;","Fac. of Inf., Univ. of Toronto, Toronto, ON, Canada"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Information and Institute of Health Policy, Management and Evaluation, University of Toronto. Address: Institute of Health Policy, Management and Evaluation, University of Toronto, 155 College St., Toronto, ON M5T 3M6, Canada; ;","institution_ids":["https://openalex.org/I185261750"]},{"raw_affiliation_string":"Fac. of Inf., Univ. of Toronto, Toronto, ON, Canada","institution_ids":["https://openalex.org/I185261750"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5111799207","display_name":"Rustam Dow","orcid":null},"institutions":[{"id":"https://openalex.org/I185261750","display_name":"University of Toronto","ror":"https://ror.org/03dbr7087","country_code":"CA","type":"education","lineage":["https://openalex.org/I185261750"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Rustam Dow","raw_affiliation_strings":["Faculty of Information, University of Toronto. Phone","Fac. of Inf., Univ. of Toronto, Toronto, ON, Canada"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Information, University of Toronto. Phone","institution_ids":[]},{"raw_affiliation_string":"Fac. of Inf., Univ. of Toronto, Toronto, ON, Canada","institution_ids":["https://openalex.org/I185261750"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5021023286","display_name":"Jan Barnsley","orcid":"https://orcid.org/0000-0002-7433-6901"},"institutions":[{"id":"https://openalex.org/I185261750","display_name":"University of Toronto","ror":"https://ror.org/03dbr7087","country_code":"CA","type":"education","lineage":["https://openalex.org/I185261750"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Jan Barnsley","raw_affiliation_strings":["Institute of Health Policy, Management and Evaluation, University of Toronto, 155 College St., Toronto, ON M5T 3M6, Canada;","Inst. of Health Policy, Manage. & Evaluation, Univ. of Toronto, Toronto, ON, Canada"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Institute of Health Policy, Management and Evaluation, University of Toronto, 155 College St., Toronto, ON M5T 3M6, Canada;","institution_ids":["https://openalex.org/I185261750"]},{"raw_affiliation_string":"Inst. of Health Policy, Manage. & Evaluation, Univ. of Toronto, Toronto, ON, Canada","institution_ids":["https://openalex.org/I185261750"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5022468464","display_name":"Karen Tu","orcid":"https://orcid.org/0000-0003-0883-4934"},"institutions":[{"id":"https://openalex.org/I185261750","display_name":"University of Toronto","ror":"https://ror.org/03dbr7087","country_code":"CA","type":"education","lineage":["https://openalex.org/I185261750"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Karen Tu","raw_affiliation_strings":["Institute for Clinical Evaluative Sciences; Department of Family and Community Medicine, University of Toronto, Toronto Western Hospital Family Health Team, Address: G1 06, 2075 Bayview Avenue, Toronto, ON M4N 3M5, Canada; Phone:: 416-480-4055 Ext. 3871","Department of Family and Community Medicine, University of Toronto, Toronto, ON, Canada"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Institute for Clinical Evaluative Sciences; Department of Family and Community Medicine, University of Toronto, Toronto Western Hospital Family Health Team, Address: G1 06, 2075 Bayview Avenue, Toronto, ON M4N 3M5, Canada; Phone:: 416-480-4055 Ext. 3871","institution_ids":[]},{"raw_affiliation_string":"Department of Family and Community Medicine, University of Toronto, Toronto, ON, Canada","institution_ids":["https://openalex.org/I185261750"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5113753729","display_name":"Sharon Domb","orcid":null},"institutions":[{"id":"https://openalex.org/I185261750","display_name":"University of Toronto","ror":"https://ror.org/03dbr7087","country_code":"CA","type":"education","lineage":["https://openalex.org/I185261750"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Sharon Domb","raw_affiliation_strings":["Department of Family and Community Medicine, Sunnybrook Health Sciences Centre, 2075 Bayview Ave. #A120, Toronto, ON M4N 3M5, Canada; Ext. 3930","Inst. of Health Policy, Manage. & Evaluation, Univ. of Toronto, Toronto, ON, Canada"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Family and Community Medicine, Sunnybrook Health Sciences Centre, 2075 Bayview Ave. #A120, Toronto, ON M4N 3M5, Canada; Ext. 3930","institution_ids":[]},{"raw_affiliation_string":"Inst. of Health Policy, Manage. & Evaluation, Univ. of Toronto, Toronto, ON, Canada","institution_ids":["https://openalex.org/I185261750"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5040320731","display_name":"Alejandro R. Jadad","orcid":"https://orcid.org/0000-0002-9591-5099"},"institutions":[{"id":"https://openalex.org/I185261750","display_name":"University of Toronto","ror":"https://ror.org/03dbr7087","country_code":"CA","type":"education","lineage":["https://openalex.org/I185261750"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Alejandro R. Jadad","raw_affiliation_strings":["Institute of Health Policy, Management and Evaluation, University of Toronto; Centre for Global eHealth Innovation and Centre for Health, Wellness and Cancer Survivorship, University Health Network and University of Toronto. Address: Centre for Global eHealth Innovation, Toronto General Hospital, R. Fraser Elliott Building 4th Floor, 190 Elizabeth St., Toronto, ON M5G 2C4, Canada; Ext. 6903","Inst. of Health Policy, Manage. & Evaluation, Univ. of Toronto, Toronto, ON, Canada"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Institute of Health Policy, Management and Evaluation, University of Toronto; Centre for Global eHealth Innovation and Centre for Health, Wellness and Cancer Survivorship, University Health Network and University of Toronto. Address: Centre for Global eHealth Innovation, Toronto General Hospital, R. Fraser Elliott Building 4th Floor, 190 Elizabeth St., Toronto, ON M5G 2C4, Canada; Ext. 6903","institution_ids":[]},{"raw_affiliation_string":"Inst. of Health Policy, Manage. & Evaluation, Univ. of Toronto, Toronto, ON, Canada","institution_ids":["https://openalex.org/I185261750"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5083275008","display_name":"Louise Lemieux\u2010Charles","orcid":null},"institutions":[{"id":"https://openalex.org/I185261750","display_name":"University of Toronto","ror":"https://ror.org/03dbr7087","country_code":"CA","type":"education","lineage":["https://openalex.org/I185261750"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Louise Lemieux-Charles","raw_affiliation_strings":["Institute of Health Policy, Management and Evaluation, University of Toronto, 155 College St., Toronto, ON M5T 3M6, Canada;","Inst. of Health Policy, Manage. & Evaluation, Univ. of Toronto, Toronto, ON, Canada"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Institute of Health Policy, Management and Evaluation, University of Toronto, 155 College St., Toronto, ON M5T 3M6, Canada;","institution_ids":["https://openalex.org/I185261750"]},{"raw_affiliation_string":"Inst. of Health Policy, Manage. & Evaluation, Univ. of Toronto, Toronto, ON, Canada","institution_ids":["https://openalex.org/I185261750"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":7,"corresponding_author_ids":["https://openalex.org/A5028914674"],"corresponding_institution_ids":["https://openalex.org/I185261750"],"apc_list":null,"apc_paid":null,"fwci":2.6008,"has_fulltext":false,"cited_by_count":12,"citation_normalized_percentile":{"value":0.90924672,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":97},"biblio":{"volume":"56","issue":"3","first_page":"194","last_page":"209"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10350","display_name":"Electronic Health Records Systems","score":0.8082000017166138,"subfield":{"id":"https://openalex.org/subfields/3605","display_name":"Health Information Management"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T10350","display_name":"Electronic Health Records Systems","score":0.8082000017166138,"subfield":{"id":"https://openalex.org/subfields/3605","display_name":"Health Information Management"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T10254","display_name":"Innovations in Medical Education","score":0.04019999876618385,"subfield":{"id":"https://openalex.org/subfields/2739","display_name":"Public Health, Environmental and Occupational Health"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T11446","display_name":"Mobile Health and mHealth Applications","score":0.01759999990463257,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/vendor","display_name":"Vendor","score":0.808230996131897},{"id":"https://openalex.org/keywords/documentation","display_name":"Documentation","score":0.8048108816146851},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7575255632400513},{"id":"https://openalex.org/keywords/workflow","display_name":"Workflow","score":0.6236428022384644},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.49944376945495605},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.4983205795288086},{"id":"https://openalex.org/keywords/software-documentation","display_name":"Software documentation","score":0.4788393974304199},{"id":"https://openalex.org/keywords/task","display_name":"Task (project management)","score":0.4353735148906708},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.4028802514076233},{"id":"https://openalex.org/keywords/information-retrieval","display_name":"Information retrieval","score":0.3606262803077698},{"id":"https://openalex.org/keywords/multimedia","display_name":"Multimedia","score":0.3441512882709503},{"id":"https://openalex.org/keywords/database","display_name":"Database","score":0.26543307304382324},{"id":"https://openalex.org/keywords/software-development","display_name":"Software development","score":0.26015186309814453},{"id":"https://openalex.org/keywords/software-development-process","display_name":"Software development process","score":0.15285617113113403}],"concepts":[{"id":"https://openalex.org/C2777338717","wikidata":"https://www.wikidata.org/wiki/Q1762621","display_name":"Vendor","level":2,"score":0.808230996131897},{"id":"https://openalex.org/C56666940","wikidata":"https://www.wikidata.org/wiki/Q788790","display_name":"Documentation","level":2,"score":0.8048108816146851},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7575255632400513},{"id":"https://openalex.org/C177212765","wikidata":"https://www.wikidata.org/wiki/Q627335","display_name":"Workflow","level":2,"score":0.6236428022384644},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.49944376945495605},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.4983205795288086},{"id":"https://openalex.org/C81587897","wikidata":"https://www.wikidata.org/wiki/Q181702","display_name":"Software documentation","level":5,"score":0.4788393974304199},{"id":"https://openalex.org/C2780451532","wikidata":"https://www.wikidata.org/wiki/Q759676","display_name":"Task (project management)","level":2,"score":0.4353735148906708},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.4028802514076233},{"id":"https://openalex.org/C23123220","wikidata":"https://www.wikidata.org/wiki/Q816826","display_name":"Information retrieval","level":1,"score":0.3606262803077698},{"id":"https://openalex.org/C49774154","wikidata":"https://www.wikidata.org/wiki/Q131765","display_name":"Multimedia","level":1,"score":0.3441512882709503},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.26543307304382324},{"id":"https://openalex.org/C529173508","wikidata":"https://www.wikidata.org/wiki/Q638608","display_name":"Software development","level":3,"score":0.26015186309814453},{"id":"https://openalex.org/C180152950","wikidata":"https://www.wikidata.org/wiki/Q2904257","display_name":"Software development process","level":4,"score":0.15285617113113403},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.0},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1109/tpc.2013.2263649","is_oa":false,"landing_page_url":"https://doi.org/10.1109/tpc.2013.2263649","pdf_url":null,"source":{"id":"https://openalex.org/S90277605","display_name":"IEEE Transactions on Professional Communication","issn_l":"0361-1434","issn":["0361-1434","1558-1500"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Transactions on Professional Communication","raw_type":"journal-article"},{"id":"pmid:26190888","is_oa":false,"landing_page_url":"https://pubmed.ncbi.nlm.nih.gov/26190888","pdf_url":null,"source":{"id":"https://openalex.org/S4306525036","display_name":"PubMed","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE transactions on professional communication","raw_type":null},{"id":"pmh:oai:pubmedcentral.nih.gov:4503406","is_oa":true,"landing_page_url":"https://www.ncbi.nlm.nih.gov/pmc/articles/4503406","pdf_url":null,"source":{"id":"https://openalex.org/S2764455111","display_name":"PubMed Central","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"IEEE Trans Prof Commun","raw_type":"Text"}],"best_oa_location":{"id":"pmh:oai:pubmedcentral.nih.gov:4503406","is_oa":true,"landing_page_url":"https://www.ncbi.nlm.nih.gov/pmc/articles/4503406","pdf_url":null,"source":{"id":"https://openalex.org/S2764455111","display_name":"PubMed Central","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"IEEE Trans Prof Commun","raw_type":"Text"},"sustainable_development_goals":[],"awards":[],"funders":[{"id":"https://openalex.org/F4320334506","display_name":"Canadian Institutes of Health Research","ror":"https://ror.org/01gavpb45"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":58,"referenced_works":["https://openalex.org/W4487788","https://openalex.org/W109952292","https://openalex.org/W206312323","https://openalex.org/W620333389","https://openalex.org/W1510749722","https://openalex.org/W1569633657","https://openalex.org/W1588965071","https://openalex.org/W1592921186","https://openalex.org/W1914972138","https://openalex.org/W1934523228","https://openalex.org/W1978099531","https://openalex.org/W1981409835","https://openalex.org/W1983748175","https://openalex.org/W1985254283","https://openalex.org/W1998241636","https://openalex.org/W2000775051","https://openalex.org/W2002144979","https://openalex.org/W2016915416","https://openalex.org/W2038593649","https://openalex.org/W2040885308","https://openalex.org/W2043781322","https://openalex.org/W2054813206","https://openalex.org/W2057173322","https://openalex.org/W2059456202","https://openalex.org/W2064792990","https://openalex.org/W2078654642","https://openalex.org/W2079338956","https://openalex.org/W2089260374","https://openalex.org/W2092872567","https://openalex.org/W2095889480","https://openalex.org/W2098627600","https://openalex.org/W2103120311","https://openalex.org/W2104026855","https://openalex.org/W2111170041","https://openalex.org/W2111849619","https://openalex.org/W2120304536","https://openalex.org/W2134315877","https://openalex.org/W2143498916","https://openalex.org/W2154530244","https://openalex.org/W2157565521","https://openalex.org/W2183259186","https://openalex.org/W2339282589","https://openalex.org/W2406595729","https://openalex.org/W2418072837","https://openalex.org/W2548025936","https://openalex.org/W2549022595","https://openalex.org/W2738029761","https://openalex.org/W2740188130","https://openalex.org/W2753082304","https://openalex.org/W4246273598","https://openalex.org/W4248854933","https://openalex.org/W4302081949","https://openalex.org/W6604521124","https://openalex.org/W6634022942","https://openalex.org/W6676830278","https://openalex.org/W6703511685","https://openalex.org/W6713879646","https://openalex.org/W6717000352"],"related_works":["https://openalex.org/W3199935553","https://openalex.org/W2066998448","https://openalex.org/W2157030199","https://openalex.org/W2071085159","https://openalex.org/W4249037160","https://openalex.org/W2064867077","https://openalex.org/W2884925033","https://openalex.org/W4247689511","https://openalex.org/W1984876567","https://openalex.org/W806112877"],"abstract_inverted_index":{"RESEARCH":[0,54],"PROBLEM:":[1],"Tutorials":[2],"and":[3,24,40,51,63,68,83,94,99,106,108,122,134,147,193,201,210,223,235,250,273,279,285,302],"user":[4,52,71,84,152,233],"manuals":[5,64,85,136,211,274,313],"are":[6,32,57],"important":[7],"forms":[8],"of":[9,49,81,89,111,172,178,190,290],"impersonal":[10],"support":[11,29,102,269],"for":[12,65,103,137],"using":[13,162,184],"software":[14,75,156,248,308],"applications":[15],"including":[16],"electronic":[17],"medical":[18],"records":[19],"(EMRs).":[20],"Differences":[21],"between":[22,60,92,120,199],"user-":[23,200],"vendor":[25],"documentation":[26,174],"may":[27,45,303],"indicate":[28],"needs,":[30],"which":[31],"not":[33,224],"sufficiently":[34],"addressed":[35],"by":[36],"the":[37,47,58,69,74,150,155,170,179,188,214,230,291],"official":[38,70,151],"documentation,":[39,309],"reveal":[41],"new":[42],"elements":[43,119],"that":[44,218,267],"inform":[46],"design":[48,80],"tutorials":[50,62,82,133,209,272],"manuals.":[53,203],"QUESTION:":[55],"What":[56],"differences":[59],"user-generated":[61],"an":[66,97,128,138],"EMR":[67,139,270],"manual":[72,153,216],"from":[73,142,154,213],"vendor?":[76],"LITERATURE":[77],"REVIEW:":[78],"Effective":[79],"requires":[86],"careful":[87],"packaging":[88],"information,":[90],"balance":[91],"declarative":[93,225],"procedural":[95,222],"texts,":[96],"action":[98],"task-oriented":[100],"approach,":[101],"error":[104,191,240],"recognition":[105],"recovery,":[107],"effective":[109],"use":[110],"visual":[112,194,253],"elements.":[113,263],"No":[114],"previous":[115],"research":[116,297],"compared":[117,148],"these":[118],"formal":[121],"informal":[123],"documents.":[124],"METHODOLOGY:":[125],"We":[126],"conducted":[127],"mixed":[129],"methods":[130],"study.":[131],"Seven":[132],"two":[135],"were":[140,159,181,227],"collected":[141],"three":[143],"family":[144],"health":[145],"teams":[146],"with":[149],"vendor.":[157],"Documents":[158],"qualitatively":[160],"analyzed":[161,183],"a":[163],"framework":[164],"analysis":[165],"approach":[166],"in":[167,196,217],"relation":[168],"to":[169,186,229,243,247,258,268,276,281,307],"principles":[171],"technical":[173],"described":[175],"above.":[176],"Subsets":[177],"data":[180],"quantitatively":[182],"cross-tabulation":[185],"compare":[187],"types":[189],"information":[192,241],"cues":[195,254],"screen":[197,256],"captures":[198,257],"vendor-generated":[202],"RESULTS":[204],"AND":[205],"DISCUSSION:":[206],"The":[207,287],"user-developed":[208],"differed":[212],"vendor-developed":[215],"they":[219],"contained":[220,238],"mostly":[221],"information;":[226],"customized":[228,278],"specific":[231,282],"workflow,":[232],"roles,":[234],"patient":[236],"characteristics;":[237],"more":[239],"related":[242],"work":[244],"processes":[245],"than":[246],"usage;":[249],"used":[251],"explicit":[252],"on":[255],"help":[259],"users":[260],"identify":[261],"window":[262],"These":[264],"findings":[265],"imply":[266],"implementation,":[271],"need":[275],"be":[277],"adapted":[280],"organizational":[283],"contexts":[284],"workflows.":[286],"main":[288],"limitation":[289,301],"study":[292],"is":[293],"its":[294],"generalizability.":[295],"Future":[296],"should":[298],"address":[299],"this":[300],"explore":[304],"alternative":[305],"approaches":[306],"such":[310],"as":[311],"modular":[312],"or":[314],"participatory":[315],"design.":[316]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":1},{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":1},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":2},{"year":2013,"cited_by_count":1}],"updated_date":"2026-04-29T09:16:38.111599","created_date":"2025-10-10T00:00:00"}
