{"id":"https://openalex.org/W4407450089","doi":"https://doi.org/10.1109/tnse.2025.3532663","title":"Improving Matching Models With Contextual Attention for Multi-Turn Response Selection in Retrieval-Based Chatbots","display_name":"Improving Matching Models With Contextual Attention for Multi-Turn Response Selection in Retrieval-Based Chatbots","publication_year":2025,"publication_date":"2025-02-13","ids":{"openalex":"https://openalex.org/W4407450089","doi":"https://doi.org/10.1109/tnse.2025.3532663"},"language":"en","primary_location":{"id":"doi:10.1109/tnse.2025.3532663","is_oa":false,"landing_page_url":"https://doi.org/10.1109/tnse.2025.3532663","pdf_url":null,"source":{"id":"https://openalex.org/S2484352698","display_name":"IEEE Transactions on Network Science and Engineering","issn_l":"2327-4697","issn":["2327-4697","2334-329X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Transactions on Network Science and Engineering","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5100432460","display_name":"Jingyu Wang","orcid":"https://orcid.org/0000-0002-2182-2228"},"institutions":[{"id":"https://openalex.org/I139759216","display_name":"Beijing University of Posts and Telecommunications","ror":"https://ror.org/04w9fbh59","country_code":"CN","type":"education","lineage":["https://openalex.org/I139759216"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Jingyu Wang","raw_affiliation_strings":["State Key Laboratory of Networking and Switching Technology, Beijing University of Posts and Telecommunications, Beijing, China"],"raw_orcid":"https://orcid.org/0000-0002-2182-2228","affiliations":[{"raw_affiliation_string":"State Key Laboratory of Networking and Switching Technology, Beijing University of Posts and Telecommunications, Beijing, China","institution_ids":["https://openalex.org/I139759216"]}]},{"author_position":"middle","author":{"id":null,"display_name":"Bing Ma","orcid":"https://orcid.org/0009-0008-0628-1049"},"institutions":[{"id":"https://openalex.org/I139759216","display_name":"Beijing University of Posts and Telecommunications","ror":"https://ror.org/04w9fbh59","country_code":"CN","type":"education","lineage":["https://openalex.org/I139759216"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Bing Ma","raw_affiliation_strings":["State Key Laboratory of Networking and Switching Technology, Beijing University of Posts and Telecommunications, Beijing, China"],"raw_orcid":"https://orcid.org/0009-0008-0628-1049","affiliations":[{"raw_affiliation_string":"State Key Laboratory of Networking and Switching Technology, Beijing University of Posts and Telecommunications, Beijing, China","institution_ids":["https://openalex.org/I139759216"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5076033591","display_name":"Yafeng Nan","orcid":"https://orcid.org/0000-0001-7645-3661"},"institutions":[{"id":"https://openalex.org/I139759216","display_name":"Beijing University of Posts and Telecommunications","ror":"https://ror.org/04w9fbh59","country_code":"CN","type":"education","lineage":["https://openalex.org/I139759216"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Yafeng Nan","raw_affiliation_strings":["State Key Laboratory of Networking and Switching Technology, Beijing University of Posts and Telecommunications, Beijing, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"State Key Laboratory of Networking and Switching Technology, Beijing University of Posts and Telecommunications, Beijing, China","institution_ids":["https://openalex.org/I139759216"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5100587554","display_name":"Yixiao He","orcid":null},"institutions":[{"id":"https://openalex.org/I139759216","display_name":"Beijing University of Posts and Telecommunications","ror":"https://ror.org/04w9fbh59","country_code":"CN","type":"education","lineage":["https://openalex.org/I139759216"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Yixiao He","raw_affiliation_strings":["State Key Laboratory of Networking and Switching Technology, Beijing University of Posts and Telecommunications, Beijing, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"State Key Laboratory of Networking and Switching Technology, Beijing University of Posts and Telecommunications, Beijing, China","institution_ids":["https://openalex.org/I139759216"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5008194128","display_name":"Haifeng Sun","orcid":"https://orcid.org/0000-0003-3072-7422"},"institutions":[{"id":"https://openalex.org/I139759216","display_name":"Beijing University of Posts and Telecommunications","ror":"https://ror.org/04w9fbh59","country_code":"CN","type":"education","lineage":["https://openalex.org/I139759216"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Haifeng Sun","raw_affiliation_strings":["State Key Laboratory of Networking and Switching Technology, Beijing University of Posts and Telecommunications, Beijing, China"],"raw_orcid":"https://orcid.org/0000-0003-3072-7422","affiliations":[{"raw_affiliation_string":"State Key Laboratory of Networking and Switching Technology, Beijing University of Posts and Telecommunications, Beijing, China","institution_ids":["https://openalex.org/I139759216"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5100331605","display_name":"Cong Liu","orcid":"https://orcid.org/0000-0002-5999-2126"},"institutions":[{"id":"https://openalex.org/I180662265","display_name":"China Mobile (China)","ror":"https://ror.org/05gftfe97","country_code":"CN","type":"company","lineage":["https://openalex.org/I180662265"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Cong Liu","raw_affiliation_strings":["China Mobile Research Institute, Beijing, China","China Mobile Research Institute, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"China Mobile Research Institute, Beijing, China","institution_ids":["https://openalex.org/I180662265"]},{"raw_affiliation_string":"China Mobile Research Institute, China","institution_ids":["https://openalex.org/I180662265"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5006709668","display_name":"Shimin Tao","orcid":"https://orcid.org/0000-0002-2795-6921"},"institutions":[{"id":"https://openalex.org/I2250955327","display_name":"Huawei Technologies (China)","ror":"https://ror.org/00cmhce21","country_code":"CN","type":"company","lineage":["https://openalex.org/I2250955327"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Shimin Tao","raw_affiliation_strings":["Huawei Technologies Company Ltd., Shenzhen, China","Huawei Technologies Co Ltd, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Huawei Technologies Company Ltd., Shenzhen, China","institution_ids":["https://openalex.org/I2250955327"]},{"raw_affiliation_string":"Huawei Technologies Co Ltd, China","institution_ids":["https://openalex.org/I2250955327"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5100406584","display_name":"Qi Qi","orcid":"https://orcid.org/0000-0003-0829-4624"},"institutions":[{"id":"https://openalex.org/I139759216","display_name":"Beijing University of Posts and Telecommunications","ror":"https://ror.org/04w9fbh59","country_code":"CN","type":"education","lineage":["https://openalex.org/I139759216"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Qi Qi","raw_affiliation_strings":["State Key Laboratory of Networking and Switching Technology, Beijing University of Posts and Telecommunications, Beijing, China"],"raw_orcid":"https://orcid.org/0000-0003-0829-4624","affiliations":[{"raw_affiliation_string":"State Key Laboratory of Networking and Switching Technology, Beijing University of Posts and Telecommunications, Beijing, China","institution_ids":["https://openalex.org/I139759216"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5055685073","display_name":"Jianxin Liao","orcid":"https://orcid.org/0000-0003-1486-0573"},"institutions":[{"id":"https://openalex.org/I139759216","display_name":"Beijing University of Posts and Telecommunications","ror":"https://ror.org/04w9fbh59","country_code":"CN","type":"education","lineage":["https://openalex.org/I139759216"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Jianxin Liao","raw_affiliation_strings":["State Key Laboratory of Networking and Switching Technology, Beijing University of Posts and Telecommunications, Beijing, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"State Key Laboratory of Networking and Switching Technology, Beijing University of Posts and Telecommunications, Beijing, China","institution_ids":["https://openalex.org/I139759216"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":2.6085,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":{"value":0.89401668,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":97,"max":98},"biblio":{"volume":"12","issue":"3","first_page":"1497","last_page":"1509"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10028","display_name":"Topic Modeling","score":0.9968000054359436,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10028","display_name":"Topic Modeling","score":0.9968000054359436,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10181","display_name":"Natural Language Processing Techniques","score":0.9570000171661377,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12031","display_name":"Speech and dialogue systems","score":0.9521999955177307,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6446125507354736},{"id":"https://openalex.org/keywords/selection","display_name":"Selection (genetic algorithm)","score":0.5734647512435913},{"id":"https://openalex.org/keywords/matching","display_name":"Matching (statistics)","score":0.5114132761955261},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.36803340911865234},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.12906774878501892}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6446125507354736},{"id":"https://openalex.org/C81917197","wikidata":"https://www.wikidata.org/wiki/Q628760","display_name":"Selection (genetic algorithm)","level":2,"score":0.5734647512435913},{"id":"https://openalex.org/C165064840","wikidata":"https://www.wikidata.org/wiki/Q1321061","display_name":"Matching (statistics)","level":2,"score":0.5114132761955261},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.36803340911865234},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.12906774878501892},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/tnse.2025.3532663","is_oa":false,"landing_page_url":"https://doi.org/10.1109/tnse.2025.3532663","pdf_url":null,"source":{"id":"https://openalex.org/S2484352698","display_name":"IEEE Transactions on Network Science and Engineering","issn_l":"2327-4697","issn":["2327-4697","2334-329X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Transactions on Network Science and Engineering","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[{"id":"https://openalex.org/G3210785666","display_name":null,"funder_award_id":"2024PTB-004","funder_id":"https://openalex.org/F4320335787","funder_display_name":"Fundamental Research Funds for the Central Universities"},{"id":"https://openalex.org/G3591376991","display_name":null,"funder_award_id":"62171057","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G3800536456","display_name":null,"funder_award_id":"U23B2001","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G7921905313","display_name":null,"funder_award_id":"62406039","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G8129143660","display_name":null,"funder_award_id":"62321001","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G817674981","display_name":null,"funder_award_id":"62471055","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G8615917232","display_name":null,"funder_award_id":"62201072","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"}],"funders":[{"id":"https://openalex.org/F4320321001","display_name":"National Natural Science Foundation of China","ror":"https://ror.org/01h0zpd94"},{"id":"https://openalex.org/F4320335787","display_name":"Fundamental Research Funds for the Central Universities","ror":null}],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":100,"referenced_works":["https://openalex.org/W2102531443","https://openalex.org/W2194775991","https://openalex.org/W2339852062","https://openalex.org/W2521114121","https://openalex.org/W2561368124","https://openalex.org/W2578354947","https://openalex.org/W2581637843","https://openalex.org/W2593751037","https://openalex.org/W2734443755","https://openalex.org/W2775082024","https://openalex.org/W2798456655","https://openalex.org/W2807873315","https://openalex.org/W2891416139","https://openalex.org/W2908331278","https://openalex.org/W2950902819","https://openalex.org/W2952813980","https://openalex.org/W2962796276","https://openalex.org/W2962854379","https://openalex.org/W2962883855","https://openalex.org/W2963446712","https://openalex.org/W2963520511","https://openalex.org/W2963542836","https://openalex.org/W2963715136","https://openalex.org/W2963963856","https://openalex.org/W2964238590","https://openalex.org/W2964309167","https://openalex.org/W2965718149","https://openalex.org/W2970648534","https://openalex.org/W2989877482","https://openalex.org/W3034975599","https://openalex.org/W3045903937","https://openalex.org/W3094211935","https://openalex.org/W3094612274","https://openalex.org/W3123012396","https://openalex.org/W3156017614","https://openalex.org/W3193685260","https://openalex.org/W3199951264","https://openalex.org/W3205840220","https://openalex.org/W3216710290","https://openalex.org/W4206660322","https://openalex.org/W4290742115","https://openalex.org/W4294170691","https://openalex.org/W4312599162","https://openalex.org/W4372266972","https://openalex.org/W4383220121","https://openalex.org/W4385245566","https://openalex.org/W4385453429","https://openalex.org/W4385583991","https://openalex.org/W4386251317","https://openalex.org/W4387319203","https://openalex.org/W4388657677","https://openalex.org/W4388676692","https://openalex.org/W4390939347","https://openalex.org/W4391640785","https://openalex.org/W4393254825","https://openalex.org/W4400016193","https://openalex.org/W4401042612","https://openalex.org/W4402670055","https://openalex.org/W4402670228","https://openalex.org/W4402670829","https://openalex.org/W4402671522","https://openalex.org/W4402671584","https://openalex.org/W4402671831","https://openalex.org/W4402672051","https://openalex.org/W4402684271","https://openalex.org/W4403792122","https://openalex.org/W6631190155","https://openalex.org/W6640109540","https://openalex.org/W6640842352","https://openalex.org/W6672077861","https://openalex.org/W6685160515","https://openalex.org/W6685585007","https://openalex.org/W6687616190","https://openalex.org/W6703908282","https://openalex.org/W6715139054","https://openalex.org/W6729900021","https://openalex.org/W6731009319","https://openalex.org/W6741930327","https://openalex.org/W6749029207","https://openalex.org/W6751474074","https://openalex.org/W6752918764","https://openalex.org/W6755207826","https://openalex.org/W6766978945","https://openalex.org/W6780226713","https://openalex.org/W6780674358","https://openalex.org/W6781914612","https://openalex.org/W6782856141","https://openalex.org/W6782937730","https://openalex.org/W6783327301","https://openalex.org/W6787413416","https://openalex.org/W6787815370","https://openalex.org/W6795647437","https://openalex.org/W6796935288","https://openalex.org/W6840966829","https://openalex.org/W6849445475","https://openalex.org/W6850625674","https://openalex.org/W6854196434","https://openalex.org/W6855482437","https://openalex.org/W6859108392","https://openalex.org/W6873467976"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W2390279801","https://openalex.org/W4391913857","https://openalex.org/W2358668433","https://openalex.org/W4396701345","https://openalex.org/W2376932109","https://openalex.org/W2001405890","https://openalex.org/W4396696052"],"abstract_inverted_index":{"Multi-turn":[0],"response":[1,17,67,186],"selection":[2],"is":[3,45,134,169],"an":[4],"important":[5,47,197],"task":[6],"in":[7,32,53,191,200],"artificial":[8],"intelligence.":[9],"Early":[10],"methods":[11,59,167,174],"match":[12],"each":[13],"utterance":[14,24,65,122],"with":[15,175],"a":[16,95,176],"to":[18,85,108,114,171],"obtain":[19],"the":[20,29,40,86,105,112,126,138,142,157,185],"matching":[21,30,51,118],"information":[22,52,83,119],"between":[23,42,64],"and":[25,66,68,78,98,123,168,188,195],"response,":[26,121],"then":[27,135],"aggregate":[28],"vectors":[31],"chronological":[33],"order.":[34],"They":[35],"are":[36],"lightweight":[37],"but":[38],"ignore":[39],"dependencies":[41],"utterances,":[43],"which":[44,183],"very":[46],"for":[48,137],"mining":[49],"useful":[50],"utterance-response":[54,127],"pair.":[55],"Recently,":[56],"some":[57],"PLM-based":[58,173],"can":[60],"consider":[61],"both":[62],"relations":[63,69],"within":[70],"utterances.":[71],"However,":[72],"they":[73],"cost":[74,179],"huge":[75],"computational":[76,181],"resource":[77],"suffer":[79],"from":[80,120,153],"loss":[81],"of":[82,141,159,180],"due":[84],"maximum":[87],"length":[88],"limit.":[89],"In":[90],"this":[91],"research,":[92],"we":[93],"propose":[94],"lightweight,":[96],"effective":[97],"low-loss":[99],"method,":[100],"CSMN.":[101],"We":[102],"initially":[103],"expand":[104],"traditional":[106,166],"attention":[107],"context-aware":[109,131],"attention,":[110],"making":[111],"model":[113],"dynamically":[115],"learn":[116],"complete":[117],"context":[124],"during":[125],"matching.":[128],"A":[129],"hierarchical":[130],"aggregation":[132],"network":[133],"applied":[136],"further":[139],"improvement":[140],"proposed":[143,161],"model.":[144,162],"Experimental":[145],"results":[146],"on":[147],"three":[148],"large-scale":[149],"dialogue":[150,193],"datasets":[151],"collected":[152],"social":[154],"networks":[155],"demonstrate":[156],"effectiveness":[158],"our":[160],"CSMN":[163],"outperforms":[164],"all":[165],"comparable":[170],"existing":[172],"extremely":[177],"low":[178],"resource,":[182],"improves":[184],"quality":[187],"user":[189],"experience":[190],"multi-turn":[192],"systems,":[194],"has":[196],"practical":[198],"applications":[199],"resource-constrained":[201],"environments.":[202]},"counts_by_year":[{"year":2026,"cited_by_count":2}],"updated_date":"2026-07-15T18:14:33.161393","created_date":"2025-10-10T00:00:00"}
