{"id":"https://openalex.org/W2920548720","doi":"https://doi.org/10.1109/tencon.2018.8650181","title":"E-Government Portal for Optimizing Services to Lagune\u00f1o: An Analysis","display_name":"E-Government Portal for Optimizing Services to Lagune\u00f1o: An Analysis","publication_year":2018,"publication_date":"2018-10-01","ids":{"openalex":"https://openalex.org/W2920548720","doi":"https://doi.org/10.1109/tencon.2018.8650181","mag":"2920548720"},"language":"en","primary_location":{"id":"doi:10.1109/tencon.2018.8650181","is_oa":false,"landing_page_url":"https://doi.org/10.1109/tencon.2018.8650181","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"TENCON 2018 - 2018 IEEE Region 10 Conference","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5020225531","display_name":"Francis F. Balahadia","orcid":"https://orcid.org/0000-0001-6666-4975"},"institutions":[{"id":"https://openalex.org/I2799576119","display_name":"Laguna State Polytechnic University","ror":"https://ror.org/00qh12n88","country_code":"PH","type":"education","lineage":["https://openalex.org/I2799576119"]}],"countries":["PH"],"is_corresponding":true,"raw_author_name":"Francis F. Balahadia","raw_affiliation_strings":["College of Computer Studies, Laguna State Polytechnic University, Siniloan, Laguna, Philippines"],"affiliations":[{"raw_affiliation_string":"College of Computer Studies, Laguna State Polytechnic University, Siniloan, Laguna, Philippines","institution_ids":["https://openalex.org/I2799576119"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5020225531"],"corresponding_institution_ids":["https://openalex.org/I2799576119"],"apc_list":null,"apc_paid":null,"fwci":1.0094,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.86927292,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":94},"biblio":{"volume":null,"issue":null,"first_page":"2218","last_page":"2222"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9941999912261963,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9941999912261963,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14147","display_name":"Innovative Approaches in Technology and Social Development","score":0.927299976348877,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/interactivity","display_name":"Interactivity","score":0.6403622627258301},{"id":"https://openalex.org/keywords/digital-government","display_name":"Digital government","score":0.6383050084114075},{"id":"https://openalex.org/keywords/restructuring","display_name":"Restructuring","score":0.6372836828231812},{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.5940766334533691},{"id":"https://openalex.org/keywords/local-government","display_name":"Local government","score":0.5577853322029114},{"id":"https://openalex.org/keywords/transformative-learning","display_name":"Transformative learning","score":0.526740550994873},{"id":"https://openalex.org/keywords/service-delivery-framework","display_name":"Service delivery framework","score":0.49085670709609985},{"id":"https://openalex.org/keywords/e-government","display_name":"E-Government","score":0.46988701820373535},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.4458259344100952},{"id":"https://openalex.org/keywords/conceptual-framework","display_name":"Conceptual framework","score":0.4396421015262604},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.43886199593544006},{"id":"https://openalex.org/keywords/corporate-governance","display_name":"Corporate governance","score":0.42930179834365845},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4107726812362671},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.4085325300693512},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.35621416568756104},{"id":"https://openalex.org/keywords/public-administration","display_name":"Public administration","score":0.3130492568016052},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.27412283420562744},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.24777036905288696},{"id":"https://openalex.org/keywords/information-and-communications-technology","display_name":"Information and Communications Technology","score":0.21306923031806946},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.19975551962852478},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.17592212557792664},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.1599300503730774},{"id":"https://openalex.org/keywords/digital-transformation","display_name":"Digital transformation","score":0.08416378498077393}],"concepts":[{"id":"https://openalex.org/C144430266","wikidata":"https://www.wikidata.org/wiki/Q839721","display_name":"Interactivity","level":2,"score":0.6403622627258301},{"id":"https://openalex.org/C2985272809","wikidata":"https://www.wikidata.org/wiki/Q211017","display_name":"Digital government","level":3,"score":0.6383050084114075},{"id":"https://openalex.org/C45237549","wikidata":"https://www.wikidata.org/wiki/Q1376796","display_name":"Restructuring","level":2,"score":0.6372836828231812},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.5940766334533691},{"id":"https://openalex.org/C2778719706","wikidata":"https://www.wikidata.org/wiki/Q6501447","display_name":"Local government","level":2,"score":0.5577853322029114},{"id":"https://openalex.org/C70587473","wikidata":"https://www.wikidata.org/wiki/Q7834111","display_name":"Transformative learning","level":2,"score":0.526740550994873},{"id":"https://openalex.org/C68595000","wikidata":"https://www.wikidata.org/wiki/Q2274177","display_name":"Service delivery framework","level":3,"score":0.49085670709609985},{"id":"https://openalex.org/C170007233","wikidata":"https://www.wikidata.org/wiki/Q211017","display_name":"E-Government","level":3,"score":0.46988701820373535},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.4458259344100952},{"id":"https://openalex.org/C14224292","wikidata":"https://www.wikidata.org/wiki/Q13600188","display_name":"Conceptual framework","level":2,"score":0.4396421015262604},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.43886199593544006},{"id":"https://openalex.org/C39389867","wikidata":"https://www.wikidata.org/wiki/Q380767","display_name":"Corporate governance","level":2,"score":0.42930179834365845},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4107726812362671},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4085325300693512},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.35621416568756104},{"id":"https://openalex.org/C3116431","wikidata":"https://www.wikidata.org/wiki/Q31728","display_name":"Public administration","level":1,"score":0.3130492568016052},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.27412283420562744},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.24777036905288696},{"id":"https://openalex.org/C67363961","wikidata":"https://www.wikidata.org/wiki/Q5268834","display_name":"Information and Communications Technology","level":2,"score":0.21306923031806946},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.19975551962852478},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.17592212557792664},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.1599300503730774},{"id":"https://openalex.org/C126082660","wikidata":"https://www.wikidata.org/wiki/Q4252370","display_name":"Digital transformation","level":2,"score":0.08416378498077393},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C19417346","wikidata":"https://www.wikidata.org/wiki/Q7922","display_name":"Pedagogy","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/tencon.2018.8650181","is_oa":false,"landing_page_url":"https://doi.org/10.1109/tencon.2018.8650181","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"TENCON 2018 - 2018 IEEE Region 10 Conference","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/16","display_name":"Peace, Justice and strong institutions","score":0.5799999833106995}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":12,"referenced_works":["https://openalex.org/W830659737","https://openalex.org/W1485738625","https://openalex.org/W1578562495","https://openalex.org/W2043811340","https://openalex.org/W2062582057","https://openalex.org/W2066957106","https://openalex.org/W2089153161","https://openalex.org/W2127483444","https://openalex.org/W2162345081","https://openalex.org/W2331509372","https://openalex.org/W3216661081","https://openalex.org/W4285719527"],"related_works":["https://openalex.org/W2498993007","https://openalex.org/W2003644518","https://openalex.org/W2046296964","https://openalex.org/W4386976946","https://openalex.org/W2963376645","https://openalex.org/W4386235342","https://openalex.org/W3003808236","https://openalex.org/W1548983485","https://openalex.org/W2471737407","https://openalex.org/W2806876327"],"abstract_inverted_index":{"Existing":[0],"literature":[1],"outlining":[2],"models":[3],"of":[4,18,21,42,83,114,135],"e-government":[5,136],"was":[6,74],"reviewed":[7],"to":[8,32,44,65,78,106,131],"find":[9],"a":[10,52,112,139],"suitable":[11],"framework":[12],"for":[13,30],"restructuring":[14],"the":[15,19,33,40,49,80,84,101,108,133],"official":[16],"website":[17],"municipality":[20],"Paete":[22],"in":[23,127],"Laguna":[24,128],"province.":[25],"The":[26],"research":[27],"sought":[28],"out":[29],"improvements":[31],"local":[34,90],"government":[35,91,97],"portal":[36],"that":[37,55],"will":[38,103],"enhance":[39],"delivery":[41],"services":[43,137],"citizens.":[45],"With":[46],"this":[47],"aim":[48],"researcher":[50],"chose":[51],"conceptual":[53],"model":[54],"promotes":[56],"interactivity,":[57],"facilitates":[58],"information":[59],"collection,":[60],"and":[61,93,116,121],"integrates":[62],"transformative":[63],"approaches":[64],"governance.":[66],"A":[67],"new":[68],"system":[69,110],"incorporating":[70],"Tambouris'":[71],"e-Participation":[72],"Stages":[73],"proposed,":[75],"with":[76],"modifications":[77],"address":[79],"general":[81],"needs":[82],"public,":[85],"facilitate":[86],"citizen":[87],"participation,":[88],"streamline":[89],"processes,":[92],"increase":[94],"responsiveness":[95],"from":[96],"officials.":[98],"Upon":[99],"implementation,":[100],"stakeholders":[102],"be":[104],"asked":[105],"evaluate":[107],"proposed":[109],"through":[111],"series":[113],"direct":[115],"indirect":[117],"interviews.":[118],"Further":[119],"exploratory":[120],"longitudinal":[122],"studies":[123],"involving":[124],"other":[125],"LGUs":[126],"are":[129],"recommended":[130],"assess":[132],"effectiveness":[134],"on":[138],"larger":[140],"scale.":[141]},"counts_by_year":[{"year":2020,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
