{"id":"https://openalex.org/W7131425201","doi":"https://doi.org/10.1109/tem.2026.3668118","title":"Visual Analyses and Reputation Signals: Role of Facial Characteristics on Sharing-Economy Platforms","display_name":"Visual Analyses and Reputation Signals: Role of Facial Characteristics on Sharing-Economy Platforms","publication_year":2026,"publication_date":"2026-01-01","ids":{"openalex":"https://openalex.org/W7131425201","doi":"https://doi.org/10.1109/tem.2026.3668118"},"language":"en","primary_location":{"id":"doi:10.1109/tem.2026.3668118","is_oa":false,"landing_page_url":"https://doi.org/10.1109/tem.2026.3668118","pdf_url":null,"source":{"id":"https://openalex.org/S154533451","display_name":"IEEE Transactions on Engineering Management","issn_l":"0018-9391","issn":["0018-9391","1558-0040"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Transactions on Engineering Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5126819848","display_name":"Zheng Zhang","orcid":null},"institutions":[{"id":"https://openalex.org/I69356397","display_name":"Xi\u2019an Jiaotong-Liverpool University","ror":"https://ror.org/03zmrmn05","country_code":"CN","type":"education","lineage":["https://openalex.org/I69356397"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Zheng Zhang","raw_affiliation_strings":["International Business School Suzhou, Xi&#x2019;an Jiaotong-Liverpool University, Suzhou, China"],"raw_orcid":"https://orcid.org/0000-0001-6914-0050","affiliations":[{"raw_affiliation_string":"International Business School Suzhou, Xi&#x2019;an Jiaotong-Liverpool University, Suzhou, China","institution_ids":["https://openalex.org/I69356397"]}]},{"author_position":"middle","author":{"id":null,"display_name":"Danchen Yan","orcid":"https://orcid.org/0009-0004-3922-8106"},"institutions":[{"id":"https://openalex.org/I64175962","display_name":"China Europe International Business School","ror":"https://ror.org/00c3bg218","country_code":"CN","type":"education","lineage":["https://openalex.org/I64175962"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Danchen Yan","raw_affiliation_strings":["China Europe International Business School, Shanghai, China"],"raw_orcid":"https://orcid.org/0009-0004-3922-8106","affiliations":[{"raw_affiliation_string":"China Europe International Business School, Shanghai, China","institution_ids":["https://openalex.org/I64175962"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5126839403","display_name":"Yuxin Huang","orcid":null},"institutions":[{"id":"https://openalex.org/I3923682","display_name":"Soochow University","ror":"https://ror.org/05t8y2r12","country_code":"CN","type":"education","lineage":["https://openalex.org/I3923682"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Yuxin Huang","raw_affiliation_strings":["Research Center for Smarter Supply Chain, Business School, Soochow University, Suzhou, China"],"raw_orcid":"https://orcid.org/0000-0001-9424-9891","affiliations":[{"raw_affiliation_string":"Research Center for Smarter Supply Chain, Business School, Soochow University, Suzhou, China","institution_ids":["https://openalex.org/I3923682"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.23521019,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"73","issue":null,"first_page":"2079","last_page":"2093"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12392","display_name":"Sharing Economy and Platforms","score":0.5259000062942505,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12392","display_name":"Sharing Economy and Platforms","score":0.5259000062942505,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.10840000212192535,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12501","display_name":"Digital Economy and Work Transformation","score":0.012900000438094139,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/complementarity","display_name":"Complementarity (molecular biology)","score":0.6877999901771545},{"id":"https://openalex.org/keywords/reputation","display_name":"Reputation","score":0.5167999863624573},{"id":"https://openalex.org/keywords/matching","display_name":"Matching (statistics)","score":0.44209998846054077},{"id":"https://openalex.org/keywords/crowdsourcing","display_name":"Crowdsourcing","score":0.4235999882221222},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.3885999917984009},{"id":"https://openalex.org/keywords/multimodal-interaction","display_name":"Multimodal interaction","score":0.36719998717308044},{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.33219999074935913}],"concepts":[{"id":"https://openalex.org/C202269582","wikidata":"https://www.wikidata.org/wiki/Q2644277","display_name":"Complementarity (molecular biology)","level":2,"score":0.6877999901771545},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.5335000157356262},{"id":"https://openalex.org/C48798503","wikidata":"https://www.wikidata.org/wiki/Q877546","display_name":"Reputation","level":2,"score":0.5167999863624573},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4964999854564667},{"id":"https://openalex.org/C165064840","wikidata":"https://www.wikidata.org/wiki/Q1321061","display_name":"Matching (statistics)","level":2,"score":0.44209998846054077},{"id":"https://openalex.org/C180747234","wikidata":"https://www.wikidata.org/wiki/Q23373","display_name":"Cognitive psychology","level":1,"score":0.426800012588501},{"id":"https://openalex.org/C62230096","wikidata":"https://www.wikidata.org/wiki/Q275969","display_name":"Crowdsourcing","level":2,"score":0.4235999882221222},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.3885999917984009},{"id":"https://openalex.org/C135641252","wikidata":"https://www.wikidata.org/wiki/Q738567","display_name":"Multimodal interaction","level":2,"score":0.36719998717308044},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3425000011920929},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.33219999074935913},{"id":"https://openalex.org/C2780910867","wikidata":"https://www.wikidata.org/wiki/Q1952416","display_name":"Multimodality","level":2,"score":0.3156000077724457},{"id":"https://openalex.org/C195704467","wikidata":"https://www.wikidata.org/wiki/Q327968","display_name":"Facial expression","level":2,"score":0.3111000061035156},{"id":"https://openalex.org/C161657702","wikidata":"https://www.wikidata.org/wiki/Q529895","display_name":"Face perception","level":3,"score":0.29739999771118164},{"id":"https://openalex.org/C169900460","wikidata":"https://www.wikidata.org/wiki/Q2200417","display_name":"Cognition","level":2,"score":0.2944999933242798},{"id":"https://openalex.org/C111370547","wikidata":"https://www.wikidata.org/wiki/Q7451120","display_name":"Sensory cue","level":2,"score":0.2935999929904938},{"id":"https://openalex.org/C186967261","wikidata":"https://www.wikidata.org/wiki/Q5082128","display_name":"Mobile device","level":2,"score":0.2883000075817108},{"id":"https://openalex.org/C31510193","wikidata":"https://www.wikidata.org/wiki/Q1192553","display_name":"Facial recognition system","level":3,"score":0.2791999876499176},{"id":"https://openalex.org/C136886441","wikidata":"https://www.wikidata.org/wiki/Q926129","display_name":"Normalization (sociology)","level":2,"score":0.2612999975681305},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.26109999418258667},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.25540000200271606}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1109/tem.2026.3668118","is_oa":false,"landing_page_url":"https://doi.org/10.1109/tem.2026.3668118","pdf_url":null,"source":{"id":"https://openalex.org/S154533451","display_name":"IEEE Transactions on Engineering Management","issn_l":"0018-9391","issn":["0018-9391","1558-0040"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Transactions on Engineering Management","raw_type":"journal-article"},{"id":"pmh:oai:pure.atira.dk:publications/349958ab-308e-48e6-afb7-3f51247fedd9","is_oa":false,"landing_page_url":"https://repository.ceibs.cn/en/publications/349958ab-308e-48e6-afb7-3f51247fedd9","pdf_url":null,"source":{"id":"https://openalex.org/S7407055267","display_name":"CEIBS Institutional Repository","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Zhang, Z, Yan, D & Huang, Y 2026, 'Visual Analyses and Reputation Signals : Role of Facial Characteristics on Sharing-Economy Platforms', IEEE Transactions on Engineering Management, vol. 73, pp. 2079-2093. https://doi.org/10.1109/TEM.2026.3668118","raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Decent work and economic growth","score":0.5715824961662292,"id":"https://metadata.un.org/sdg/8"}],"awards":[{"id":"https://openalex.org/G3977189530","display_name":null,"funder_award_id":"72310107001","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G4046620055","display_name":null,"funder_award_id":"72202152","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"}],"funders":[{"id":"https://openalex.org/F4320321001","display_name":"National Natural Science Foundation of China","ror":"https://ror.org/01h0zpd94"}],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":58,"referenced_works":["https://openalex.org/W1971687303","https://openalex.org/W1976399205","https://openalex.org/W1998587844","https://openalex.org/W2005139579","https://openalex.org/W2010927954","https://openalex.org/W2049848431","https://openalex.org/W2059596629","https://openalex.org/W2076796129","https://openalex.org/W2087681821","https://openalex.org/W2097726984","https://openalex.org/W2109453861","https://openalex.org/W2114244872","https://openalex.org/W2131183102","https://openalex.org/W2134325158","https://openalex.org/W2142175015","https://openalex.org/W2151695699","https://openalex.org/W2152679347","https://openalex.org/W2154380314","https://openalex.org/W2154875739","https://openalex.org/W2175823724","https://openalex.org/W2177619911","https://openalex.org/W2231999017","https://openalex.org/W2284800790","https://openalex.org/W2396685430","https://openalex.org/W2516088591","https://openalex.org/W2587108695","https://openalex.org/W2740787792","https://openalex.org/W2791423782","https://openalex.org/W2901182490","https://openalex.org/W2980611628","https://openalex.org/W2993192366","https://openalex.org/W3003986241","https://openalex.org/W3010091287","https://openalex.org/W3075773739","https://openalex.org/W3089745382","https://openalex.org/W3090515676","https://openalex.org/W3095619142","https://openalex.org/W3095781851","https://openalex.org/W3110891946","https://openalex.org/W3121717788","https://openalex.org/W3123029532","https://openalex.org/W3123490599","https://openalex.org/W3124987483","https://openalex.org/W3125596464","https://openalex.org/W3184694980","https://openalex.org/W4200180850","https://openalex.org/W4206980648","https://openalex.org/W4214834221","https://openalex.org/W4285728724","https://openalex.org/W4301654275","https://openalex.org/W4318070535","https://openalex.org/W4324145900","https://openalex.org/W4362697170","https://openalex.org/W4385300810","https://openalex.org/W4393395163","https://openalex.org/W4406959599","https://openalex.org/W4412567649","https://openalex.org/W4412871801"],"related_works":[],"abstract_inverted_index":{"Peer-to-peer":[0],"(P2P)":[1,146],"platforms":[2],"such":[3,20],"as":[4,21,99],"Airbnb,":[5],"where":[6],"individual":[7],"providers":[8],"transact":[9],"directly":[10],"with":[11],"consumers,":[12],"rely":[13],"not":[14,92],"only":[15],"on":[16,25,139],"well-studied":[17],"traditional":[18],"signals,":[19],"ratings,":[22,108],"but":[23],"also":[24],"less-examined":[26],"visual":[27],"cues":[28,112],"to":[29,65],"build":[30],"trust":[31],"and":[32,40,55,101,129,142,151,164],"facilitate":[33],"transactions":[34],"jointly.":[35],"However,":[36],"how":[37],"consumers":[38],"process":[39],"integrate":[41],"these":[42],"intertwined":[43],"multimodal":[44,70,140,156],"signals":[45,141],"remains":[46],"insufficiently":[47],"understood.":[48],"This":[49],"study,":[50],"informed":[51],"by":[52,149],"signaling":[53],"theory":[54],"the":[56,67,105,137,153,160,165,168],"stereotype":[57],"content":[58],"model,":[59],"uses":[60],"a":[61,114],"dataset":[62],"from":[63],"Airbnb":[64],"examine":[66],"impact":[68,106],"of":[69,107,170],"signals.":[71,157],"First,":[72],"our":[73],"results":[74],"provide":[75],"further":[76],"evidence":[77],"that":[78,88],"ratings":[79],"positively":[80],"influence":[81],"occupancy":[82],"rates.":[83],"More":[84],"importantly,":[85],"we":[86],"show":[87],"this":[89,134],"effect":[90],"is":[91],"uniform":[93],"across":[94,124],"hosts:":[95],"warmth-related":[96],"facial":[97,111],"cues\u2014such":[98],"smiling":[100],"perceived":[102],"trustworthiness\u2014significantly":[103],"amplify":[104],"whereas":[109],"competence-related":[110],"exhibit":[113],"much":[115],"weaker":[116],"moderating":[117],"role.":[118],"These":[119],"interaction":[120],"effects":[121],"remain":[122],"robust":[123],"propensity":[125],"score":[126],"matching":[127],"(PSM)":[128],"alternative":[130],"model":[131],"specifications.":[132],"Theoretically,":[133],"study":[135],"advances":[136],"literature":[138],"complementarity":[143],"in":[144,182],"peer-to-peer":[145],"platforms,":[147],"particularly":[148],"juxtaposing":[150],"analyzing":[152],"interplay":[154],"among":[155],"In":[158],"practice,":[159],"findings":[161],"help":[162],"hosts":[163],"platform":[166],"understand":[167],"value":[169],"profile":[171],"photos,":[172],"whether":[173],"amplifying":[174],"existing":[175],"advantages":[176],"or":[177],"compensating":[178],"for":[179],"temporary":[180],"setbacks":[181],"ratings.":[183]},"counts_by_year":[],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2026-02-26T00:00:00"}
