{"id":"https://openalex.org/W4417508770","doi":"https://doi.org/10.1109/tem.2025.3646221","title":"How Does Firms\u2019 Artificial Intelligence Adoption Affect Different Stakeholders? A Systematic Review and the AIMS Framework","display_name":"How Does Firms\u2019 Artificial Intelligence Adoption Affect Different Stakeholders? A Systematic Review and the AIMS Framework","publication_year":2025,"publication_date":"2025-12-19","ids":{"openalex":"https://openalex.org/W4417508770","doi":"https://doi.org/10.1109/tem.2025.3646221"},"language":null,"primary_location":{"id":"doi:10.1109/tem.2025.3646221","is_oa":false,"landing_page_url":"https://doi.org/10.1109/tem.2025.3646221","pdf_url":null,"source":{"id":"https://openalex.org/S154533451","display_name":"IEEE Transactions on Engineering Management","issn_l":"0018-9391","issn":["0018-9391","1558-0040"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Transactions on Engineering Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5030167185","display_name":"Mei-Ting Lin","orcid":null},"institutions":[{"id":"https://openalex.org/I146655781","display_name":"University of Liverpool","ror":"https://ror.org/04xs57h96","country_code":"GB","type":"education","lineage":["https://openalex.org/I146655781"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Meiting Lin","raw_affiliation_strings":["School of Management, University of Liverpool, Liverpool, U.K"],"raw_orcid":"https://orcid.org/0009-0009-7638-8295","affiliations":[{"raw_affiliation_string":"School of Management, University of Liverpool, Liverpool, U.K","institution_ids":["https://openalex.org/I146655781"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5079664120","display_name":"Hugo K.S. Lam","orcid":"https://orcid.org/0000-0002-4674-6145"},"institutions":[{"id":"https://openalex.org/I146655781","display_name":"University of Liverpool","ror":"https://ror.org/04xs57h96","country_code":"GB","type":"education","lineage":["https://openalex.org/I146655781"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Hugo K. S. Lam","raw_affiliation_strings":["School of Management, University of Liverpool, Liverpool, U.K"],"raw_orcid":"https://orcid.org/0000-0002-4674-6145","affiliations":[{"raw_affiliation_string":"School of Management, University of Liverpool, Liverpool, U.K","institution_ids":["https://openalex.org/I146655781"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.52925804,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"73","issue":null,"first_page":"832","last_page":"846"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.3553999960422516,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.3553999960422516,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.1615000069141388,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10763","display_name":"Digital Transformation in Industry","score":0.1137000024318695,"subfield":{"id":"https://openalex.org/subfields/2209","display_name":"Industrial and Manufacturing Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/stakeholder","display_name":"Stakeholder","score":0.7024000287055969},{"id":"https://openalex.org/keywords/extant-taxon","display_name":"Extant taxon","score":0.6273999810218811},{"id":"https://openalex.org/keywords/affect","display_name":"Affect (linguistics)","score":0.5314000248908997},{"id":"https://openalex.org/keywords/perspective","display_name":"Perspective (graphical)","score":0.4867999851703644},{"id":"https://openalex.org/keywords/supply-chain","display_name":"Supply chain","score":0.43070000410079956},{"id":"https://openalex.org/keywords/systematic-review","display_name":"Systematic review","score":0.39969998598098755}],"concepts":[{"id":"https://openalex.org/C201305675","wikidata":"https://www.wikidata.org/wiki/Q852998","display_name":"Stakeholder","level":2,"score":0.7024000287055969},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.6470999717712402},{"id":"https://openalex.org/C178300618","wikidata":"https://www.wikidata.org/wiki/Q1898509","display_name":"Extant taxon","level":2,"score":0.6273999810218811},{"id":"https://openalex.org/C2776035688","wikidata":"https://www.wikidata.org/wiki/Q1606558","display_name":"Affect (linguistics)","level":2,"score":0.5314000248908997},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.4867999851703644},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.46209999918937683},{"id":"https://openalex.org/C108713360","wikidata":"https://www.wikidata.org/wiki/Q1824206","display_name":"Supply chain","level":2,"score":0.43070000410079956},{"id":"https://openalex.org/C189708586","wikidata":"https://www.wikidata.org/wiki/Q1504425","display_name":"Systematic review","level":3,"score":0.39969998598098755},{"id":"https://openalex.org/C176239081","wikidata":"https://www.wikidata.org/wiki/Q2979849","display_name":"Stakeholder theory","level":3,"score":0.37220001220703125},{"id":"https://openalex.org/C539667460","wikidata":"https://www.wikidata.org/wiki/Q2414942","display_name":"Management science","level":1,"score":0.3684000074863434},{"id":"https://openalex.org/C195813598","wikidata":"https://www.wikidata.org/wiki/Q474460","display_name":"Stakeholder analysis","level":3,"score":0.31630000472068787},{"id":"https://openalex.org/C44104985","wikidata":"https://www.wikidata.org/wiki/Q492886","display_name":"Supply chain management","level":3,"score":0.31369999051094055},{"id":"https://openalex.org/C2781206490","wikidata":"https://www.wikidata.org/wiki/Q59751","display_name":"Stakeholder management","level":3,"score":0.2930999994277954},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.25940001010894775},{"id":"https://openalex.org/C2780984029","wikidata":"https://www.wikidata.org/wiki/Q2930198","display_name":"Stakeholder engagement","level":2,"score":0.25220000743865967}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/tem.2025.3646221","is_oa":false,"landing_page_url":"https://doi.org/10.1109/tem.2025.3646221","pdf_url":null,"source":{"id":"https://openalex.org/S154533451","display_name":"IEEE Transactions on Engineering Management","issn_l":"0018-9391","issn":["0018-9391","1558-0040"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Transactions on Engineering Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":103,"referenced_works":["https://openalex.org/W796233062","https://openalex.org/W2081224628","https://openalex.org/W2127085068","https://openalex.org/W2134995742","https://openalex.org/W2146934839","https://openalex.org/W2159452650","https://openalex.org/W2170484479","https://openalex.org/W2531734585","https://openalex.org/W2735575534","https://openalex.org/W2932794174","https://openalex.org/W3003753339","https://openalex.org/W3005831385","https://openalex.org/W3024638641","https://openalex.org/W3034071060","https://openalex.org/W3044058807","https://openalex.org/W3045595302","https://openalex.org/W3075773739","https://openalex.org/W3081258743","https://openalex.org/W3085480867","https://openalex.org/W3089252064","https://openalex.org/W3094793347","https://openalex.org/W3097338950","https://openalex.org/W3111870313","https://openalex.org/W3116538722","https://openalex.org/W3125505924","https://openalex.org/W3129816658","https://openalex.org/W3135083964","https://openalex.org/W3160772250","https://openalex.org/W3161356065","https://openalex.org/W3176556340","https://openalex.org/W3177498218","https://openalex.org/W3178528592","https://openalex.org/W3181487680","https://openalex.org/W3191907342","https://openalex.org/W3194250276","https://openalex.org/W3199306538","https://openalex.org/W3199729143","https://openalex.org/W3203109407","https://openalex.org/W4206246967","https://openalex.org/W4214946797","https://openalex.org/W4221039286","https://openalex.org/W4226308706","https://openalex.org/W4236419616","https://openalex.org/W4239506121","https://openalex.org/W4242709221","https://openalex.org/W4247155454","https://openalex.org/W4249308386","https://openalex.org/W4281294318","https://openalex.org/W4283275024","https://openalex.org/W4283398683","https://openalex.org/W4286001298","https://openalex.org/W4293859728","https://openalex.org/W4295599119","https://openalex.org/W4296212008","https://openalex.org/W4296963432","https://openalex.org/W4297348732","https://openalex.org/W4298132459","https://openalex.org/W4300089475","https://openalex.org/W4312220284","https://openalex.org/W4312795092","https://openalex.org/W4319828443","https://openalex.org/W4324046738","https://openalex.org/W4353102838","https://openalex.org/W4360999194","https://openalex.org/W4367837327","https://openalex.org/W4368353786","https://openalex.org/W4384922658","https://openalex.org/W4385287671","https://openalex.org/W4385422216","https://openalex.org/W4386554296","https://openalex.org/W4386845620","https://openalex.org/W4386891991","https://openalex.org/W4387036226","https://openalex.org/W4387475671","https://openalex.org/W4387536981","https://openalex.org/W4388933699","https://openalex.org/W4389667968","https://openalex.org/W4389751603","https://openalex.org/W4389766479","https://openalex.org/W4390055472","https://openalex.org/W4390565230","https://openalex.org/W4391088455","https://openalex.org/W4391429605","https://openalex.org/W4391687107","https://openalex.org/W4391887234","https://openalex.org/W4392684118","https://openalex.org/W4399425423","https://openalex.org/W4400648021","https://openalex.org/W4400843014","https://openalex.org/W4400963272","https://openalex.org/W4402911683","https://openalex.org/W4402944774","https://openalex.org/W4403693598","https://openalex.org/W4404788947","https://openalex.org/W4404961422","https://openalex.org/W4405124308","https://openalex.org/W4405264194","https://openalex.org/W4405314010","https://openalex.org/W4405827914","https://openalex.org/W4407175335","https://openalex.org/W4407691133","https://openalex.org/W4408099273","https://openalex.org/W4413478458"],"related_works":[],"abstract_inverted_index":{"Artificial":[0],"intelligence":[1],"(AI)":[2],"has":[3],"been":[4],"increasingly":[5],"adopted":[6],"by":[7,141,162],"firms":[8],"for":[9,110,187],"different":[10,27,84,137],"organizational":[11],"purposes.":[12],"While":[13],"such":[14,32,124],"AI":[15,49,75,142,158,171,207],"adoption":[16,76,159,172],"is":[17],"expected":[18],"to":[19,119,150,194,200],"affect":[20],"firm":[21],"performance,":[22],"it":[23],"may":[24],"also":[25,88,146],"have":[26,78],"effects":[28,82],"on":[29,83,160,179],"firms'":[30,74,206],"stakeholders":[31,161],"as":[33,125,129,131],"employees,":[34],"shareholders,":[35],"and":[36,96,127,134,167],"customers.":[37],"To":[38],"provide":[39],"a":[40,53,196],"more":[41],"comprehensive":[42],"understanding":[43],"of":[44,48,56,92,157,205],"the":[45,65,93,117,132,154,177,185,202],"stakeholder":[46,85,122,138,203],"implications":[47,186,204],"adoption,":[50],"we":[51,183],"conduct":[52],"systematic":[54],"review":[55,71],"84":[57],"relevant":[58],"papers":[59],"published":[60],"in":[61,64],"business":[62],"journals":[63],"past":[66],"8":[67],"years":[68],"(2017-2024).":[69],"Our":[70,113,144],"suggests":[72],"that":[73,106],"does":[77],"different,":[79],"sometimes":[80],"conflicting,":[81],"groups.":[86],"We":[87],"uncover":[89],"several":[90],"limitations":[91],"extant":[94],"literature":[95,178],"develop":[97],"an":[98],"integrative":[99],"AIMS":[100,114],"(AI":[101],"Impacts":[102],"Multiple":[103],"Stakeholders)":[104],"framework":[105,115,145],"summarizes":[107],"important":[108],"directions":[109],"future":[111,148,188],"research.":[112],"emphasizes":[116],"need":[118],"consider":[120],"underexplored":[121],"groups":[123,139],"suppliers":[126],"competitors,":[128],"well":[130],"trade-offs":[133],"dynamics":[135],"among":[136],"induced":[140],"adoption.":[143,208],"encourages":[147],"research":[149],"move":[151],"beyond":[152],"examining":[153],"direct":[155],"impact":[156],"investigating":[163],"when":[164],"(contextual":[165],"factors)":[166],"why":[168],"(underlying":[169],"mechanisms)":[170],"affects":[173],"stakeholders,":[174],"thereby":[175],"advancing":[176],"AI-stakeholder":[180],"relationships.":[181],"Finally,":[182],"discuss":[184],"operations":[189],"management":[190],"research,":[191],"encouraging":[192],"scholars":[193],"adopt":[195],"supply":[197],"chain":[198],"perspective":[199],"study":[201]},"counts_by_year":[],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-12-19T00:00:00"}
