{"id":"https://openalex.org/W4414110817","doi":"https://doi.org/10.1109/tem.2025.3608116","title":"Why Do B2B Platforms Fail? The Missing Links in Identity, Architecture, and Network Effects in Industrial Ecosystems","display_name":"Why Do B2B Platforms Fail? The Missing Links in Identity, Architecture, and Network Effects in Industrial Ecosystems","publication_year":2025,"publication_date":"2025-01-01","ids":{"openalex":"https://openalex.org/W4414110817","doi":"https://doi.org/10.1109/tem.2025.3608116"},"language":"en","primary_location":{"id":"doi:10.1109/tem.2025.3608116","is_oa":false,"landing_page_url":"https://doi.org/10.1109/tem.2025.3608116","pdf_url":null,"source":{"id":"https://openalex.org/S154533451","display_name":"IEEE Transactions on Engineering Management","issn_l":"0018-9391","issn":["0018-9391","1558-0040"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Transactions on Engineering Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5058147350","display_name":"Krithika Randhawa","orcid":"https://orcid.org/0000-0001-6972-2827"},"institutions":[{"id":"https://openalex.org/I31746571","display_name":"UNSW Sydney","ror":"https://ror.org/03r8z3t63","country_code":"AU","type":"education","lineage":["https://openalex.org/I31746571"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Krithika Randhawa","raw_affiliation_strings":["The University of Sydney Business School, School Belinda Hutchinson Building (H70), 21-25, Codrington St, Darlington, NSW, Australia"],"raw_orcid":"https://orcid.org/0000-0001-6972-2827","affiliations":[{"raw_affiliation_string":"The University of Sydney Business School, School Belinda Hutchinson Building (H70), 21-25, Codrington St, Darlington, NSW, Australia","institution_ids":["https://openalex.org/I31746571"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5001034565","display_name":"Virginia Springer","orcid":"https://orcid.org/0000-0001-7628-7683"},"institutions":[{"id":"https://openalex.org/I31746571","display_name":"UNSW Sydney","ror":"https://ror.org/03r8z3t63","country_code":"AU","type":"education","lineage":["https://openalex.org/I31746571"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Virginia Springer","raw_affiliation_strings":["The University of Sydney, Business School Belinda Hutchinson, Building (H70), 21-25, Codrington St, Darlington, NSW, Australia"],"raw_orcid":"https://orcid.org/0000-0001-7628-7683","affiliations":[{"raw_affiliation_string":"The University of Sydney, Business School Belinda Hutchinson, Building (H70), 21-25, Codrington St, Darlington, NSW, Australia","institution_ids":["https://openalex.org/I31746571"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":4.5498,"has_fulltext":false,"cited_by_count":3,"citation_normalized_percentile":{"value":0.94600484,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":98,"max":99},"biblio":{"volume":"72","issue":null,"first_page":"4079","last_page":"4093"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13402","display_name":"Business Strategy and Innovation","score":0.8827000260353088,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13402","display_name":"Business Strategy and Innovation","score":0.8827000260353088,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.8420000076293945,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11437","display_name":"Digital Platforms and Economics","score":0.8370000123977661,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/scalability","display_name":"Scalability","score":0.5961999893188477},{"id":"https://openalex.org/keywords/interdependence","display_name":"Interdependence","score":0.5888000130653381},{"id":"https://openalex.org/keywords/stakeholder","display_name":"Stakeholder","score":0.5134000182151794},{"id":"https://openalex.org/keywords/sociotechnical-system","display_name":"Sociotechnical system","score":0.4603999853134155},{"id":"https://openalex.org/keywords/key","display_name":"Key (lock)","score":0.3382999897003174},{"id":"https://openalex.org/keywords/merge","display_name":"Merge (version control)","score":0.32760000228881836},{"id":"https://openalex.org/keywords/modularity","display_name":"Modularity (biology)","score":0.32679998874664307},{"id":"https://openalex.org/keywords/dimension","display_name":"Dimension (graph theory)","score":0.31279999017715454}],"concepts":[{"id":"https://openalex.org/C48044578","wikidata":"https://www.wikidata.org/wiki/Q727490","display_name":"Scalability","level":2,"score":0.5961999893188477},{"id":"https://openalex.org/C185874996","wikidata":"https://www.wikidata.org/wiki/Q269699","display_name":"Interdependence","level":2,"score":0.5888000130653381},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.52920001745224},{"id":"https://openalex.org/C201305675","wikidata":"https://www.wikidata.org/wiki/Q852998","display_name":"Stakeholder","level":2,"score":0.5134000182151794},{"id":"https://openalex.org/C127627568","wikidata":"https://www.wikidata.org/wiki/Q1639361","display_name":"Sociotechnical system","level":2,"score":0.4603999853134155},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.43479999899864197},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.40720000863075256},{"id":"https://openalex.org/C201995342","wikidata":"https://www.wikidata.org/wiki/Q682496","display_name":"Systems engineering","level":1,"score":0.3824000060558319},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.3382999897003174},{"id":"https://openalex.org/C197129107","wikidata":"https://www.wikidata.org/wiki/Q1921621","display_name":"Merge (version control)","level":2,"score":0.32760000228881836},{"id":"https://openalex.org/C2779478453","wikidata":"https://www.wikidata.org/wiki/Q6889748","display_name":"Modularity (biology)","level":2,"score":0.32679998874664307},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.3140000104904175},{"id":"https://openalex.org/C33676613","wikidata":"https://www.wikidata.org/wiki/Q13415176","display_name":"Dimension (graph theory)","level":2,"score":0.31279999017715454},{"id":"https://openalex.org/C194541083","wikidata":"https://www.wikidata.org/wiki/Q457174","display_name":"Workaround","level":2,"score":0.3118000030517578},{"id":"https://openalex.org/C101468663","wikidata":"https://www.wikidata.org/wiki/Q1620158","display_name":"Modular design","level":2,"score":0.3086000084877014},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.303600013256073},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.29109999537467957},{"id":"https://openalex.org/C20136886","wikidata":"https://www.wikidata.org/wiki/Q749647","display_name":"Interoperability","level":2,"score":0.2888999879360199},{"id":"https://openalex.org/C177606310","wikidata":"https://www.wikidata.org/wiki/Q5674297","display_name":"Adaptability","level":2,"score":0.28529998660087585},{"id":"https://openalex.org/C9354725","wikidata":"https://www.wikidata.org/wiki/Q286017","display_name":"Operationalization","level":2,"score":0.2800000011920929},{"id":"https://openalex.org/C2776598745","wikidata":"https://www.wikidata.org/wiki/Q5156422","display_name":"Complementary assets","level":2,"score":0.2759000062942505},{"id":"https://openalex.org/C123657996","wikidata":"https://www.wikidata.org/wiki/Q12271","display_name":"Architecture","level":2,"score":0.2741999924182892},{"id":"https://openalex.org/C167908162","wikidata":"https://www.wikidata.org/wiki/Q870119","display_name":"Business ecosystem","level":2,"score":0.26350000500679016},{"id":"https://openalex.org/C2778755073","wikidata":"https://www.wikidata.org/wiki/Q10858537","display_name":"Scale (ratio)","level":2,"score":0.2614000141620636},{"id":"https://openalex.org/C112930515","wikidata":"https://www.wikidata.org/wiki/Q4389547","display_name":"Risk analysis (engineering)","level":1,"score":0.2581999897956848},{"id":"https://openalex.org/C186037533","wikidata":"https://www.wikidata.org/wiki/Q794803","display_name":"Innovation management","level":2,"score":0.2549000084400177},{"id":"https://openalex.org/C46355384","wikidata":"https://www.wikidata.org/wiki/Q726686","display_name":"Compromise","level":2,"score":0.25209999084472656},{"id":"https://openalex.org/C87912763","wikidata":"https://www.wikidata.org/wiki/Q7663737","display_name":"System of systems","level":3,"score":0.25189998745918274}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/tem.2025.3608116","is_oa":false,"landing_page_url":"https://doi.org/10.1109/tem.2025.3608116","pdf_url":null,"source":{"id":"https://openalex.org/S154533451","display_name":"IEEE Transactions on Engineering Management","issn_l":"0018-9391","issn":["0018-9391","1558-0040"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Transactions on Engineering Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":53,"referenced_works":["https://openalex.org/W1931952669","https://openalex.org/W1982652735","https://openalex.org/W1993005225","https://openalex.org/W1995584914","https://openalex.org/W2002554683","https://openalex.org/W2008975493","https://openalex.org/W2052419127","https://openalex.org/W2075763914","https://openalex.org/W2081887392","https://openalex.org/W2085081981","https://openalex.org/W2086655509","https://openalex.org/W2096569561","https://openalex.org/W2096623496","https://openalex.org/W2103650480","https://openalex.org/W2120221151","https://openalex.org/W2156814490","https://openalex.org/W2167928095","https://openalex.org/W2531864566","https://openalex.org/W2916648596","https://openalex.org/W2964635765","https://openalex.org/W2989962166","https://openalex.org/W3005569857","https://openalex.org/W3045446398","https://openalex.org/W3094470929","https://openalex.org/W3097673076","https://openalex.org/W3107983881","https://openalex.org/W3119526826","https://openalex.org/W3121652600","https://openalex.org/W3122263873","https://openalex.org/W3123397884","https://openalex.org/W3127194576","https://openalex.org/W3177794208","https://openalex.org/W3197760119","https://openalex.org/W3209238769","https://openalex.org/W4211051866","https://openalex.org/W4220960408","https://openalex.org/W4232488826","https://openalex.org/W4232977219","https://openalex.org/W4248158127","https://openalex.org/W4252733663","https://openalex.org/W4288770730","https://openalex.org/W4289856800","https://openalex.org/W4324099451","https://openalex.org/W4376273836","https://openalex.org/W4386369985","https://openalex.org/W4388355689","https://openalex.org/W4388361755","https://openalex.org/W4390422045","https://openalex.org/W4392186723","https://openalex.org/W4398168631","https://openalex.org/W4403615982","https://openalex.org/W4405856179","https://openalex.org/W4410050721"],"related_works":["https://openalex.org/W1807703735","https://openalex.org/W4238930562","https://openalex.org/W4313185140","https://openalex.org/W2124644269","https://openalex.org/W4226026616","https://openalex.org/W1532113758","https://openalex.org/W3016057931","https://openalex.org/W2046178677","https://openalex.org/W2192670466","https://openalex.org/W2378169081"],"abstract_inverted_index":{"Business-to-business":[0],"(B2B)":[1],"platform":[2,149,215,222,232],"ecosystems\u2014connecting":[3],"orchestrators,":[4],"complementors,":[5],"and":[6,38,52,76,92,108,117,124,141,150,163,183,217,224,230,238,245],"end":[7],"users\u2014are":[8],"central":[9],"to":[10,21,27,241],"digital":[11,33],"transformation":[12],"in":[13,56,167,190,198,248],"industrial":[14],"sectors.":[15],"However,":[16],"many":[17],"B2B":[18,101,214,250],"platforms":[19,88,102],"fail":[20],"scale":[22],"or":[23],"sustain":[24],"adoption":[25,247],"due":[26],"challenges":[28],"integrating":[29],"legacy":[30],"systems":[31],"with":[32],"technologies,":[34],"navigating":[35],"fragmented":[36],"markets,":[37],"aligning":[39],"diverse":[40],"stakeholder":[41,126],"expectations.":[42],"While":[43],"prior":[44],"research":[45],"emphasizes":[46],"material":[47,237],"dimensions":[48,63,84],"like":[49],"technical":[50,139,162,195],"architecture":[51],"network":[53,118],"effects,":[54],"primarily":[55],"B2C":[57],"contexts,":[58],"the":[59,133],"role":[60],"of":[61,98,213],"socio-cognitive":[62,83,137,239],"remain":[64],"underexplored.":[65],"We":[66,128,146],"address":[67],"this":[68],"gap":[69],"by":[70],"examining":[71],"<italic":[72,77],"xmlns:mml=\"http://www.w3.org/1998/Math/MathML\"":[73,78],"xmlns:xlink=\"http://www.w3.org/1999/xlink\">platform":[74],"identity</i>":[75,80],"xmlns:xlink=\"http://www.w3.org/1999/xlink\">ecosystem":[79],"as":[81,203],"key":[82],"that":[85,148,158,179,193],"shape":[86],"how":[87,112],"are":[89,153],"perceived,":[90],"trusted,":[91],"adopted.":[93],"Using":[94],"a":[95,130,204,209],"multiple-case":[96],"study":[97],"three":[99],"failed":[100],"(General":[103],"Electric's":[104],"Predix,":[105],"Vestas'":[106],"Covento,":[107],"ADAMOS),":[109],"we":[110,207],"trace":[111],"misalignments":[113],"across":[114],"identity,":[115],"architecture,":[116],"effects":[119],"disrupt":[120],"coherence,":[121],"stall":[122],"adoption,":[123],"erode":[125],"commitment.":[127],"develop":[129],"framework":[131],"capturing":[132],"dynamic":[134],"interdependencies":[135],"among":[136],"(identity),":[138],"(architecture),":[140],"market":[142,164],"(network":[143],"effects)":[144],"dimensions.":[145,165],"demonstrate":[147],"ecosystem":[151,181],"identities":[152],"distinct":[154],"yet":[155],"interdependent":[156],"constructs":[157],"mediate":[159],"alignment":[160],"between":[161],"Misalignment":[166],"any":[168],"one":[169],"dimension":[170],"can":[171],"cascade":[172],"into":[173],"others,":[174],"creating":[175],"negative":[176],"feedback":[177],"loops":[178],"compromise":[180],"scalability":[182],"resilience.":[184],"These":[185],"insights":[186],"challenge":[187],"dominant":[188],"assumptions":[189],"engineering":[191,225],"management":[192],"prioritize":[194],"system":[196],"optimization":[197],"isolation.":[199],"By":[200],"foregrounding":[201],"identity":[202],"strategic":[205],"lever,":[206],"contribute":[208],"more":[210],"holistic":[211],"understanding":[212],"performance":[216],"offer":[218],"actionable":[219],"guidance":[220],"for":[221],"orchestrators":[223],"managers.":[226],"To":[227],"build":[228],"scalable":[229],"coherent":[231],"ecosystems,":[233],"firms":[234],"must":[235],"align":[236],"elements":[240],"foster":[242],"trust,":[243],"commitment":[244],"sustained":[246],"complex":[249],"environments.":[251]},"counts_by_year":[{"year":2026,"cited_by_count":3}],"updated_date":"2026-06-24T13:16:06.693445","created_date":"2025-10-10T00:00:00"}
