{"id":"https://openalex.org/W4393379766","doi":"https://doi.org/10.1109/tem.2024.3383462","title":"Linking Digital Servitization and Industrial Sustainability Performance: A Configurational Perspective on Smart Solution Strategies","display_name":"Linking Digital Servitization and Industrial Sustainability Performance: A Configurational Perspective on Smart Solution Strategies","publication_year":2024,"publication_date":"2024-01-01","ids":{"openalex":"https://openalex.org/W4393379766","doi":"https://doi.org/10.1109/tem.2024.3383462"},"language":"en","primary_location":{"id":"doi:10.1109/tem.2024.3383462","is_oa":true,"landing_page_url":"https://doi.org/10.1109/tem.2024.3383462","pdf_url":"https://ieeexplore.ieee.org/ielx7/17/4429834/10487017.pdf","source":{"id":"https://openalex.org/S154533451","display_name":"IEEE Transactions on Engineering Management","issn_l":"0018-9391","issn":["0018-9391","1558-0040"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Transactions on Engineering Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://ieeexplore.ieee.org/ielx7/17/4429834/10487017.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5028408905","display_name":"Milad Kolagar","orcid":"https://orcid.org/0000-0002-6524-0975"},"institutions":[{"id":"https://openalex.org/I98358874","display_name":"Delft University of Technology","ror":"https://ror.org/02e2c7k09","country_code":"NL","type":"education","lineage":["https://openalex.org/I98358874"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Milad Kolagar","raw_affiliation_strings":["Faculty of Technology, Policy and Management, TU Delft, Delft, Netherlands","Faculty of Technology, Policy and Management, TU Delft, Delft, CD, Netherlands"],"raw_orcid":"https://orcid.org/0000-0002-6524-0975","affiliations":[{"raw_affiliation_string":"Faculty of Technology, Policy and Management, TU Delft, Delft, Netherlands","institution_ids":["https://openalex.org/I98358874"]},{"raw_affiliation_string":"Faculty of Technology, Policy and Management, TU Delft, Delft, CD, Netherlands","institution_ids":["https://openalex.org/I98358874"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5090362709","display_name":"Vinit Parida","orcid":"https://orcid.org/0000-0003-3255-414X"},"institutions":[{"id":"https://openalex.org/I190632392","display_name":"Lule\u00e5 University of Technology","ror":"https://ror.org/016st3p78","country_code":"SE","type":"education","lineage":["https://openalex.org/I190632392"]},{"id":"https://openalex.org/I79765343","display_name":"University of Vaasa","ror":"https://ror.org/03769b225","country_code":"FI","type":"education","lineage":["https://openalex.org/I79765343"]}],"countries":["FI","SE"],"is_corresponding":false,"raw_author_name":"Vinit Parida","raw_affiliation_strings":["Lule&#x00E5; University of Technology, Lule&#x00E5;, Sweden","University of Vaasa, Vaasa, Finland"],"raw_orcid":"https://orcid.org/0000-0003-3255-414X","affiliations":[{"raw_affiliation_string":"Lule&#x00E5; University of Technology, Lule&#x00E5;, Sweden","institution_ids":["https://openalex.org/I190632392"]},{"raw_affiliation_string":"University of Vaasa, Vaasa, Finland","institution_ids":["https://openalex.org/I79765343"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5045410589","display_name":"David Sj\u00f6din","orcid":"https://orcid.org/0000-0001-5464-2007"},"institutions":[{"id":"https://openalex.org/I190632392","display_name":"Lule\u00e5 University of Technology","ror":"https://ror.org/016st3p78","country_code":"SE","type":"education","lineage":["https://openalex.org/I190632392"]}],"countries":["SE"],"is_corresponding":false,"raw_author_name":"David Sj\u00f6din","raw_affiliation_strings":["Lule&#x00E5; University of Technology, Lule&#x00E5;, Sweden"],"raw_orcid":"https://orcid.org/0000-0001-5464-2007","affiliations":[{"raw_affiliation_string":"Lule&#x00E5; University of Technology, Lule&#x00E5;, Sweden","institution_ids":["https://openalex.org/I190632392"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":{"value":2244,"currency":"EUR","value_usd":2420},"fwci":7.9345,"has_fulltext":true,"cited_by_count":26,"citation_normalized_percentile":{"value":0.9772349,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":100},"biblio":{"volume":"71","issue":null,"first_page":"7743","last_page":"7755"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10763","display_name":"Digital Transformation in Industry","score":0.9315999746322632,"subfield":{"id":"https://openalex.org/subfields/2209","display_name":"Industrial and Manufacturing Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10763","display_name":"Digital Transformation in Industry","score":0.9315999746322632,"subfield":{"id":"https://openalex.org/subfields/2209","display_name":"Industrial and Manufacturing Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/sustainability","display_name":"Sustainability","score":0.723828136920929},{"id":"https://openalex.org/keywords/perspective","display_name":"Perspective (graphical)","score":0.7188463807106018},{"id":"https://openalex.org/keywords/smart-manufacturing","display_name":"Smart manufacturing","score":0.5311663746833801},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.49979615211486816},{"id":"https://openalex.org/keywords/industry-4.0","display_name":"Industry 4.0","score":0.49380573630332947},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.49099209904670715},{"id":"https://openalex.org/keywords/manufacturing-engineering","display_name":"Manufacturing engineering","score":0.4270189106464386},{"id":"https://openalex.org/keywords/systems-engineering","display_name":"Systems engineering","score":0.37465888261795044},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.3574332594871521},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.3557665944099426},{"id":"https://openalex.org/keywords/industrial-organization","display_name":"Industrial organization","score":0.35378241539001465},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.349236398935318},{"id":"https://openalex.org/keywords/engineering-management","display_name":"Engineering management","score":0.32966163754463196}],"concepts":[{"id":"https://openalex.org/C66204764","wikidata":"https://www.wikidata.org/wiki/Q219416","display_name":"Sustainability","level":2,"score":0.723828136920929},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.7188463807106018},{"id":"https://openalex.org/C2988642114","wikidata":"https://www.wikidata.org/wiki/Q25112020","display_name":"Smart manufacturing","level":2,"score":0.5311663746833801},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.49979615211486816},{"id":"https://openalex.org/C2777986313","wikidata":"https://www.wikidata.org/wiki/Q1661989","display_name":"Industry 4.0","level":2,"score":0.49380573630332947},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.49099209904670715},{"id":"https://openalex.org/C117671659","wikidata":"https://www.wikidata.org/wiki/Q11049265","display_name":"Manufacturing engineering","level":1,"score":0.4270189106464386},{"id":"https://openalex.org/C201995342","wikidata":"https://www.wikidata.org/wiki/Q682496","display_name":"Systems engineering","level":1,"score":0.37465888261795044},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.3574332594871521},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3557665944099426},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.35378241539001465},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.349236398935318},{"id":"https://openalex.org/C110354214","wikidata":"https://www.wikidata.org/wiki/Q6314146","display_name":"Engineering management","level":1,"score":0.32966163754463196},{"id":"https://openalex.org/C18903297","wikidata":"https://www.wikidata.org/wiki/Q7150","display_name":"Ecology","level":1,"score":0.0},{"id":"https://openalex.org/C149635348","wikidata":"https://www.wikidata.org/wiki/Q193040","display_name":"Embedded system","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0}],"mesh":[],"locations_count":4,"locations":[{"id":"doi:10.1109/tem.2024.3383462","is_oa":true,"landing_page_url":"https://doi.org/10.1109/tem.2024.3383462","pdf_url":"https://ieeexplore.ieee.org/ielx7/17/4429834/10487017.pdf","source":{"id":"https://openalex.org/S154533451","display_name":"IEEE Transactions on Engineering Management","issn_l":"0018-9391","issn":["0018-9391","1558-0040"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Transactions on Engineering Management","raw_type":"journal-article"},{"id":"pmh:oai:DiVA.org:ltu-102376","is_oa":true,"landing_page_url":"http://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-102376","pdf_url":"https://ltu.diva-portal.org/smash/get/diva2:1811033/FULLTEXT01","source":{"id":"https://openalex.org/S4306401559","display_name":"KTH Publication Database DiVA (KTH Royal Institute of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"text"},{"id":"pmh:oai:osuva.uwasa.fi:10024/19720","is_oa":true,"landing_page_url":"https://osuva.uwasa.fi/handle/10024/19720","pdf_url":null,"source":{"id":"https://openalex.org/S4306400974","display_name":"Osuva (University of Vaasa)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I79765343","host_organization_name":"University of Vaasa","host_organization_lineage":["https://openalex.org/I79765343"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"2-s2.0-85190168274","raw_type":"fi=A1 Alkuper\u00e4isartikkeli tieteellisess\u00e4 aikakauslehdess\u00e4|en=A1 Peer-reviewed original journal article|sv=A1 Originalartikel i en vetenskaplig tidskrift|"},{"id":"pmh:oai:tudelft.nl:uuid:4c073823-ea51-49af-9ea4-735c98a1952e","is_oa":false,"landing_page_url":"http://resolver.tudelft.nl/uuid:4c073823-ea51-49af-9ea4-735c98a1952e","pdf_url":null,"source":{"id":"https://openalex.org/S4306400906","display_name":"Research Repository (Delft University of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I98358874","host_organization_name":"Delft University of Technology","host_organization_lineage":["https://openalex.org/I98358874"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"journal article"}],"best_oa_location":{"id":"doi:10.1109/tem.2024.3383462","is_oa":true,"landing_page_url":"https://doi.org/10.1109/tem.2024.3383462","pdf_url":"https://ieeexplore.ieee.org/ielx7/17/4429834/10487017.pdf","source":{"id":"https://openalex.org/S154533451","display_name":"IEEE Transactions on Engineering Management","issn_l":"0018-9391","issn":["0018-9391","1558-0040"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Transactions on Engineering Management","raw_type":"journal-article"},"sustainable_development_goals":[{"score":0.5199999809265137,"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9"}],"awards":[],"funders":[{"id":"https://openalex.org/F4320321033","display_name":"Svenska Forskningsr\u00e5det Formas","ror":"https://ror.org/03pjs1y45"}],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4393379766.pdf","grobid_xml":"https://content.openalex.org/works/W4393379766.grobid-xml"},"referenced_works_count":82,"referenced_works":["https://openalex.org/W919187098","https://openalex.org/W1624712119","https://openalex.org/W1979871641","https://openalex.org/W2051878139","https://openalex.org/W2067384333","https://openalex.org/W2088093398","https://openalex.org/W2098386901","https://openalex.org/W2121483624","https://openalex.org/W2126129668","https://openalex.org/W2553447181","https://openalex.org/W2556211367","https://openalex.org/W2560920204","https://openalex.org/W2570814811","https://openalex.org/W2766571221","https://openalex.org/W2802441949","https://openalex.org/W2898066741","https://openalex.org/W2898296907","https://openalex.org/W2909024529","https://openalex.org/W2925075341","https://openalex.org/W2950909839","https://openalex.org/W2954217333","https://openalex.org/W2990913944","https://openalex.org/W2996875104","https://openalex.org/W3006484236","https://openalex.org/W3006752997","https://openalex.org/W3012500325","https://openalex.org/W3012831389","https://openalex.org/W3013811392","https://openalex.org/W3016344597","https://openalex.org/W3018219061","https://openalex.org/W3042148313","https://openalex.org/W3089132126","https://openalex.org/W3097839885","https://openalex.org/W3119812951","https://openalex.org/W3128054659","https://openalex.org/W3128415798","https://openalex.org/W3147424989","https://openalex.org/W3157953388","https://openalex.org/W3166664466","https://openalex.org/W3170554175","https://openalex.org/W3195480709","https://openalex.org/W3195654510","https://openalex.org/W3196432444","https://openalex.org/W3199304105","https://openalex.org/W3209575695","https://openalex.org/W3211974082","https://openalex.org/W3212312456","https://openalex.org/W4200301588","https://openalex.org/W4205940112","https://openalex.org/W4206781352","https://openalex.org/W4220988333","https://openalex.org/W4224234846","https://openalex.org/W4224760683","https://openalex.org/W4226316908","https://openalex.org/W4229045872","https://openalex.org/W4241219971","https://openalex.org/W4253478401","https://openalex.org/W4280488245","https://openalex.org/W4281553447","https://openalex.org/W4283463450","https://openalex.org/W4285507405","https://openalex.org/W4296905257","https://openalex.org/W4313681189","https://openalex.org/W4316660722","https://openalex.org/W4318301849","https://openalex.org/W4319866403","https://openalex.org/W4320473693","https://openalex.org/W4321609038","https://openalex.org/W4323971606","https://openalex.org/W4364354367","https://openalex.org/W4366825032","https://openalex.org/W4367187083","https://openalex.org/W4378071669","https://openalex.org/W4385778496","https://openalex.org/W4386918705","https://openalex.org/W4387350483","https://openalex.org/W4387480696","https://openalex.org/W4387647935","https://openalex.org/W4388757772","https://openalex.org/W4389252362","https://openalex.org/W6636556941","https://openalex.org/W6730115332"],"related_works":["https://openalex.org/W2605859962","https://openalex.org/W3184091693","https://openalex.org/W4387261294","https://openalex.org/W2789411814","https://openalex.org/W4319589406","https://openalex.org/W4283524929","https://openalex.org/W3114672757","https://openalex.org/W4389896816","https://openalex.org/W4307477282","https://openalex.org/W2910904538"],"abstract_inverted_index":{"Manufacturing":[0],"companies":[1],"are":[2],"introducing":[3],"innovative":[4],"ways":[5],"to":[6,62,71,114,150,168,193,202],"facilitate":[7],"the":[8,26,43,116,133,158,163,170,183,203],"sustainable":[9,44,65,88,137,152],"transition":[10],"of":[11,28,46,55,94,118,121,135],"their":[12,155],"customers'":[13],"operations.":[14,197],"The":[15],"emerging":[16],"literature":[17],"on":[18,74,91,132,177,209],"digital":[19,207],"servitization":[20,208],"proposes":[21],"numerous":[22],"factors,":[23],"such":[24],"as":[25,173],"use":[27],"advanced":[29],"AI":[30],"analytics,":[31],"orientation":[32],"toward":[33],"outcomes,":[34],"and":[35,128,189],"aligning":[36],"ecosystem":[37,191],"partnerships,":[38],"which":[39,182],"can":[40],"potentially":[41],"influence":[42],"performance":[45,153],"industrial":[47,214],"customers.":[48,156],"However,":[49],"there":[50],"is":[51,175],"currently":[52],"a":[53,92,102],"lack":[54],"understanding":[56],"regarding":[57],"how":[58],"these":[59,75],"factors":[60],"interact":[61],"result":[63],"in":[64,181,206],"outcomes.":[66],"Hence,":[67],"this":[68,99,199],"study":[69,100,140,200],"seeks":[70],"shed":[72],"light":[73],"complex":[76],"relationships":[77],"by":[78],"identifying":[79],"viable":[80],"smart":[81,144],"solution":[82,145],"strategy":[83,166],"configurations":[84,120],"for":[85,154,213],"achieving":[86],"customer":[87,136,196],"performance.":[89,138],"Drawing":[90],"dataset":[93],"180":[95],"Swedish":[96],"manufacturing":[97],"firms,":[98],"uses":[101,185],"configurational":[103,160,165],"comparative":[104,110],"method":[105],"\u2013":[106,113],"namely,":[107],"fuzzy-set":[108],"qualitative":[109],"analysis":[111],"(fsQCA)":[112],"identify":[115],"impact":[117],"different":[119],"\u201cAI-driven":[122],"optimization\u201d,":[123],"\u201coutcome":[124],"orientation\u201d,":[125],"\u201cvalue":[126],"co-creation\u201d,":[127],"\u201cecosystem":[129],"orchestration\u201d":[130],"conditions":[131],"realization":[134],"This":[139],"has":[141],"identified":[142],"five":[143,159],"strategies":[146,161],"that":[147],"empower":[148],"manufacturers":[149],"realize":[151],"Among":[157],"identified,":[162],"first":[164],"appears":[167],"be":[169],"most":[171],"prominent,":[172],"it":[174],"based":[176],"an":[178],"outcome-based":[179],"approach":[180],"firm":[184],"its":[186,190,210],"technological":[187],"expertise":[188],"partnerships":[192],"take":[194],"over":[195],"Thus,":[198],"contributes":[201],"ongoing":[204],"discussion":[205],"enabling":[211],"role":[212],"sustainability":[215],"practices.":[216]},"counts_by_year":[{"year":2026,"cited_by_count":12},{"year":2025,"cited_by_count":12},{"year":2024,"cited_by_count":2}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}
