{"id":"https://openalex.org/W4205533801","doi":"https://doi.org/10.1109/tem.2021.3131951","title":"Bonus or Penalty? Designing Service-Level Agreements for a Decentralized Supply Chain: The Implication of Return on Investment","display_name":"Bonus or Penalty? Designing Service-Level Agreements for a Decentralized Supply Chain: The Implication of Return on Investment","publication_year":2022,"publication_date":"2022-01-17","ids":{"openalex":"https://openalex.org/W4205533801","doi":"https://doi.org/10.1109/tem.2021.3131951"},"language":"en","primary_location":{"id":"doi:10.1109/tem.2021.3131951","is_oa":false,"landing_page_url":"https://doi.org/10.1109/tem.2021.3131951","pdf_url":null,"source":{"id":"https://openalex.org/S154533451","display_name":"IEEE Transactions on Engineering Management","issn_l":"0018-9391","issn":["0018-9391","1558-0040"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Transactions on Engineering Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5085105920","display_name":"Stefan Woerner","orcid":"https://orcid.org/0000-0002-5945-4707"},"institutions":[{"id":"https://openalex.org/I4210126328","display_name":"IBM Research - Zurich","ror":"https://ror.org/02js37d36","country_code":"CH","type":"facility","lineage":["https://openalex.org/I1341412227","https://openalex.org/I4210114115","https://openalex.org/I4210126328"]}],"countries":["CH"],"is_corresponding":true,"raw_author_name":"Stefan Woerner","raw_affiliation_strings":["IBM Research &#x2013; Zurich, Rueschlikon, Switzerland"],"affiliations":[{"raw_affiliation_string":"IBM Research &#x2013; Zurich, Rueschlikon, Switzerland","institution_ids":["https://openalex.org/I4210126328"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5068668597","display_name":"Stephan M. Wagner","orcid":"https://orcid.org/0000-0003-0471-5663"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Stephan M. Wagner","raw_affiliation_strings":["Department of Management, Technology, and Economics, Swiss Federal Institute of Technology Zurich, Zurich, Switzerland"],"affiliations":[{"raw_affiliation_string":"Department of Management, Technology, and Economics, Swiss Federal Institute of Technology Zurich, Zurich, Switzerland","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5067995732","display_name":"Yueshan Chu","orcid":null},"institutions":[{"id":"https://openalex.org/I4210126328","display_name":"IBM Research - Zurich","ror":"https://ror.org/02js37d36","country_code":"CH","type":"facility","lineage":["https://openalex.org/I1341412227","https://openalex.org/I4210114115","https://openalex.org/I4210126328"]}],"countries":["CH"],"is_corresponding":false,"raw_author_name":"Yueshan Chu","raw_affiliation_strings":["IBM Research--Zurich, Rueschlikon, Switzerland"],"affiliations":[{"raw_affiliation_string":"IBM Research--Zurich, Rueschlikon, Switzerland","institution_ids":["https://openalex.org/I4210126328"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5065320330","display_name":"Marco Laumanns","orcid":"https://orcid.org/0000-0002-0174-2909"},"institutions":[{"id":"https://openalex.org/I4210126328","display_name":"IBM Research - Zurich","ror":"https://ror.org/02js37d36","country_code":"CH","type":"facility","lineage":["https://openalex.org/I1341412227","https://openalex.org/I4210114115","https://openalex.org/I4210126328"]}],"countries":["CH"],"is_corresponding":false,"raw_author_name":"Marco Laumanns","raw_affiliation_strings":["IBM Research--Zurich, Rueschlikon, Switzerland"],"affiliations":[{"raw_affiliation_string":"IBM Research--Zurich, Rueschlikon, Switzerland","institution_ids":["https://openalex.org/I4210126328"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5085105920"],"corresponding_institution_ids":["https://openalex.org/I4210126328"],"apc_list":null,"apc_paid":null,"fwci":2.2282,"has_fulltext":false,"cited_by_count":12,"citation_normalized_percentile":{"value":0.88523978,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"71","issue":null,"first_page":"837","last_page":"854"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10328","display_name":"Supply Chain and Inventory Management","score":0.9962999820709229,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10328","display_name":"Supply Chain and Inventory Management","score":0.9962999820709229,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10539","display_name":"Sustainable Supply Chain Management","score":0.9620000123977661,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.9405999779701233,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/profit","display_name":"Profit (economics)","score":0.7341554164886475},{"id":"https://openalex.org/keywords/supply-chain","display_name":"Supply chain","score":0.6387021541595459},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5922852754592896},{"id":"https://openalex.org/keywords/microeconomics","display_name":"Microeconomics","score":0.41296103596687317},{"id":"https://openalex.org/keywords/industrial-organization","display_name":"Industrial organization","score":0.35529178380966187},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.2176777422428131},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.14181217551231384}],"concepts":[{"id":"https://openalex.org/C181622380","wikidata":"https://www.wikidata.org/wiki/Q26911","display_name":"Profit (economics)","level":2,"score":0.7341554164886475},{"id":"https://openalex.org/C108713360","wikidata":"https://www.wikidata.org/wiki/Q1824206","display_name":"Supply chain","level":2,"score":0.6387021541595459},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5922852754592896},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.41296103596687317},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.35529178380966187},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.2176777422428131},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.14181217551231384}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/tem.2021.3131951","is_oa":false,"landing_page_url":"https://doi.org/10.1109/tem.2021.3131951","pdf_url":null,"source":{"id":"https://openalex.org/S154533451","display_name":"IEEE Transactions on Engineering Management","issn_l":"0018-9391","issn":["0018-9391","1558-0040"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Transactions on Engineering Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":30,"referenced_works":["https://openalex.org/W577218644","https://openalex.org/W586722081","https://openalex.org/W1565750098","https://openalex.org/W1587547319","https://openalex.org/W1906627730","https://openalex.org/W1967481048","https://openalex.org/W1991074343","https://openalex.org/W2009937194","https://openalex.org/W2011233413","https://openalex.org/W2012499881","https://openalex.org/W2016564821","https://openalex.org/W2023348962","https://openalex.org/W2024457045","https://openalex.org/W2025770839","https://openalex.org/W2057406382","https://openalex.org/W2062207996","https://openalex.org/W2086502578","https://openalex.org/W2097975212","https://openalex.org/W2100604203","https://openalex.org/W2106192895","https://openalex.org/W2114658216","https://openalex.org/W2129241249","https://openalex.org/W2157406401","https://openalex.org/W2590885950","https://openalex.org/W2902710514","https://openalex.org/W2983296812","https://openalex.org/W2995871203","https://openalex.org/W3102229950","https://openalex.org/W4232727993","https://openalex.org/W4252999557"],"related_works":["https://openalex.org/W2767550285","https://openalex.org/W2620085874","https://openalex.org/W2064496565","https://openalex.org/W2108330697","https://openalex.org/W1575661125","https://openalex.org/W4309070544","https://openalex.org/W4241842276","https://openalex.org/W2562128730","https://openalex.org/W2192670466","https://openalex.org/W3009514698"],"abstract_inverted_index":{"We":[0,45],"study":[1,61],"the":[2,18,25,41,64,68,81,131,137,141,144,186],"coordination":[3],"of":[4,67,130,182],"two-echelon":[5],"supply":[6],"chains":[7],"via":[8],"service":[9,119,159],"level-dependent":[10],"bonus":[11,75,88,102,122,166],"and":[12,15,33,50,76,110,128,143,146,173,176],"penalty":[13,77,113],"contracts":[14,78,89,103,114,123],"assume":[16],"that":[17,125,148],"manufacturer":[19,108,132,142,162],"maximizes":[20],"its":[21,29],"profit":[22,65,73,83,127,138,172,187],"while":[23],"enabling":[24],"supplier":[26,72,99,145],"to":[27,62,80,91,106,170,184],"achieve":[28],"performance":[30,43],"target.":[31],"Profit":[32],"return":[34],"on":[35],"investment":[36],"(ROI)":[37],"are":[38],"considered":[39,69],"as":[40],"supplier\u2019s":[42],"measures.":[44],"compute":[46],"optimal":[47,112,121],"contract":[48,118,158],"parameters":[49],"perform":[51,58],"a":[52,59,95],"numerical":[53],"study.":[54],"In":[55],"addition,":[56],"we":[57,135],"simulation-based":[60],"analyze":[63,136],"risk":[66,139],"parties.":[70],"For":[71,98,116],"targets,":[74,101],"lead":[79,90,105],"same":[82],"for":[84,140],"both":[85],"parties,":[86],"but":[87],"lower":[92],"costs,":[93],"hence,":[94],"higher":[96,107],"ROI.":[97],"ROI":[100,129,174],"always":[104],"profit,":[109],"no":[111],"exist.":[115],"every":[117],"level,":[120],"exist":[124],"maximize":[126],"simultaneously.":[133],"Thus,":[134],"show":[147],"it":[149],"can":[150],"be":[151],"significantly":[152],"reduced":[153],"by":[154],"setting":[155],"an":[156,179],"appropriate":[157],"level.":[160],"The":[161],"usually":[163],"should":[164],"prefer":[165],"contracts.":[167],"They":[168],"allow":[169],"optimize":[171],"simultaneously":[175],"even":[177],"offer":[178],"additional":[180],"degree":[181],"freedom":[183],"reduce":[185],"risk.":[188]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":6},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
