{"id":"https://openalex.org/W3171227530","doi":"https://doi.org/10.1109/tem.2021.3083536","title":"Advancing Consumer Behavior: The Role of Artificial Intelligence Technologies and Knowledge Sharing","display_name":"Advancing Consumer Behavior: The Role of Artificial Intelligence Technologies and Knowledge Sharing","publication_year":2021,"publication_date":"2021-06-15","ids":{"openalex":"https://openalex.org/W3171227530","doi":"https://doi.org/10.1109/tem.2021.3083536","mag":"3171227530"},"language":"en","primary_location":{"id":"doi:10.1109/tem.2021.3083536","is_oa":false,"landing_page_url":"https://doi.org/10.1109/tem.2021.3083536","pdf_url":null,"source":{"id":"https://openalex.org/S154533451","display_name":"IEEE Transactions on Engineering Management","issn_l":"0018-9391","issn":["0018-9391","1558-0040"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Transactions on Engineering Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5020578789","display_name":"Femi Olan","orcid":"https://orcid.org/0000-0002-7377-9882"},"institutions":[{"id":"https://openalex.org/I110002522","display_name":"University of Essex","ror":"https://ror.org/02nkf1q06","country_code":"GB","type":"education","lineage":["https://openalex.org/I110002522"]},{"id":"https://openalex.org/I32394136","display_name":"Northumbria University","ror":"https://ror.org/049e6bc10","country_code":"GB","type":"education","lineage":["https://openalex.org/I32394136"]},{"id":"https://openalex.org/I84884186","display_name":"Newcastle University","ror":"https://ror.org/01kj2bm70","country_code":"GB","type":"education","lineage":["https://openalex.org/I84884186"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"Femi Olan","raw_affiliation_strings":["Northumbria University Newcastle Business School, Newcastle upon Tyne, U.K","Newcastle University","Northumbria University Newcastle Business School","University of Essex"],"affiliations":[{"raw_affiliation_string":"Northumbria University Newcastle Business School, Newcastle upon Tyne, U.K","institution_ids":["https://openalex.org/I32394136"]},{"raw_affiliation_string":"Newcastle University","institution_ids":["https://openalex.org/I84884186"]},{"raw_affiliation_string":"Northumbria University Newcastle Business School","institution_ids":["https://openalex.org/I32394136"]},{"raw_affiliation_string":"University of Essex","institution_ids":["https://openalex.org/I110002522"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5003020293","display_name":"Jana Suklan","orcid":"https://orcid.org/0000-0001-8665-6593"},"institutions":[{"id":"https://openalex.org/I110002522","display_name":"University of Essex","ror":"https://ror.org/02nkf1q06","country_code":"GB","type":"education","lineage":["https://openalex.org/I110002522"]},{"id":"https://openalex.org/I32394136","display_name":"Northumbria University","ror":"https://ror.org/049e6bc10","country_code":"GB","type":"education","lineage":["https://openalex.org/I32394136"]},{"id":"https://openalex.org/I84884186","display_name":"Newcastle University","ror":"https://ror.org/01kj2bm70","country_code":"GB","type":"education","lineage":["https://openalex.org/I84884186"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Jana Suklan","raw_affiliation_strings":["Newcastle University, Newcastle upon Tyne, U.K","Northumbria University Newcastle Business School & Essex Business School","University of Essex","Northumbria University Newcastle Business School"],"affiliations":[{"raw_affiliation_string":"Newcastle University, Newcastle upon Tyne, U.K","institution_ids":["https://openalex.org/I84884186"]},{"raw_affiliation_string":"Northumbria University Newcastle Business School & Essex Business School","institution_ids":["https://openalex.org/I32394136"]},{"raw_affiliation_string":"University of Essex","institution_ids":["https://openalex.org/I110002522"]},{"raw_affiliation_string":"Northumbria University Newcastle Business School","institution_ids":["https://openalex.org/I32394136"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5066491716","display_name":"Emmanuel Ogiemwonyi Arakpogun","orcid":"https://orcid.org/0000-0003-3980-0796"},"institutions":[{"id":"https://openalex.org/I110002522","display_name":"University of Essex","ror":"https://ror.org/02nkf1q06","country_code":"GB","type":"education","lineage":["https://openalex.org/I110002522"]},{"id":"https://openalex.org/I32394136","display_name":"Northumbria University","ror":"https://ror.org/049e6bc10","country_code":"GB","type":"education","lineage":["https://openalex.org/I32394136"]},{"id":"https://openalex.org/I84884186","display_name":"Newcastle University","ror":"https://ror.org/01kj2bm70","country_code":"GB","type":"education","lineage":["https://openalex.org/I84884186"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Emmanuel Ogiemwonyi Arakpogun","raw_affiliation_strings":["Northumbria University Newcastle Business School, Newcastle upon Tyne, U.K","Northumbria University Newcastle Business School","Newcastle University","University of Essex"],"affiliations":[{"raw_affiliation_string":"Northumbria University Newcastle Business School, Newcastle upon Tyne, U.K","institution_ids":["https://openalex.org/I32394136"]},{"raw_affiliation_string":"Northumbria University Newcastle Business School","institution_ids":["https://openalex.org/I32394136"]},{"raw_affiliation_string":"Newcastle University","institution_ids":["https://openalex.org/I84884186"]},{"raw_affiliation_string":"University of Essex","institution_ids":["https://openalex.org/I110002522"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5103044855","display_name":"Andrew Robson","orcid":"https://orcid.org/0000-0001-7367-1161"},"institutions":[{"id":"https://openalex.org/I110002522","display_name":"University of Essex","ror":"https://ror.org/02nkf1q06","country_code":"GB","type":"education","lineage":["https://openalex.org/I110002522"]},{"id":"https://openalex.org/I32394136","display_name":"Northumbria University","ror":"https://ror.org/049e6bc10","country_code":"GB","type":"education","lineage":["https://openalex.org/I32394136"]},{"id":"https://openalex.org/I84884186","display_name":"Newcastle University","ror":"https://ror.org/01kj2bm70","country_code":"GB","type":"education","lineage":["https://openalex.org/I84884186"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Andrew Robson","raw_affiliation_strings":["Northumbria University Newcastle Business School, Newcastle upon Tyne, U.K","Newcastle University","University of Essex","Northumbria University Newcastle Business School"],"affiliations":[{"raw_affiliation_string":"Northumbria University Newcastle Business School, Newcastle upon Tyne, U.K","institution_ids":["https://openalex.org/I32394136"]},{"raw_affiliation_string":"Newcastle University","institution_ids":["https://openalex.org/I84884186"]},{"raw_affiliation_string":"University of Essex","institution_ids":["https://openalex.org/I110002522"]},{"raw_affiliation_string":"Northumbria University Newcastle Business School","institution_ids":["https://openalex.org/I32394136"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5020578789"],"corresponding_institution_ids":["https://openalex.org/I110002522","https://openalex.org/I32394136","https://openalex.org/I84884186"],"apc_list":null,"apc_paid":null,"fwci":9.0887,"has_fulltext":false,"cited_by_count":81,"citation_normalized_percentile":{"value":0.97664632,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":97,"max":100},"biblio":{"volume":"71","issue":null,"first_page":"13227","last_page":"13239"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11864","display_name":"Supply Chain Resilience and Risk Management","score":0.9894000291824341,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11864","display_name":"Supply Chain Resilience and Risk Management","score":0.9894000291824341,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10328","display_name":"Supply Chain and Inventory Management","score":0.9839000105857849,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10539","display_name":"Sustainable Supply Chain Management","score":0.9782000184059143,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/supply-chain","display_name":"Supply chain","score":0.6999961137771606},{"id":"https://openalex.org/keywords/knowledge-sharing","display_name":"Knowledge sharing","score":0.533087968826294},{"id":"https://openalex.org/keywords/supply-chain-management","display_name":"Supply chain management","score":0.519037127494812},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.48051461577415466},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4704674184322357},{"id":"https://openalex.org/keywords/implementation","display_name":"Implementation","score":0.4419060945510864},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.41867369413375854},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.41595956683158875},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.2960160970687866},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.28795158863067627},{"id":"https://openalex.org/keywords/creativity","display_name":"Creativity","score":0.11559289693832397}],"concepts":[{"id":"https://openalex.org/C108713360","wikidata":"https://www.wikidata.org/wiki/Q1824206","display_name":"Supply chain","level":2,"score":0.6999961137771606},{"id":"https://openalex.org/C2776604539","wikidata":"https://www.wikidata.org/wiki/Q6423395","display_name":"Knowledge sharing","level":2,"score":0.533087968826294},{"id":"https://openalex.org/C44104985","wikidata":"https://www.wikidata.org/wiki/Q492886","display_name":"Supply chain management","level":3,"score":0.519037127494812},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.48051461577415466},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4704674184322357},{"id":"https://openalex.org/C26713055","wikidata":"https://www.wikidata.org/wiki/Q245962","display_name":"Implementation","level":2,"score":0.4419060945510864},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.41867369413375854},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.41595956683158875},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.2960160970687866},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.28795158863067627},{"id":"https://openalex.org/C11012388","wikidata":"https://www.wikidata.org/wiki/Q170658","display_name":"Creativity","level":2,"score":0.11559289693832397},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1109/tem.2021.3083536","is_oa":false,"landing_page_url":"https://doi.org/10.1109/tem.2021.3083536","pdf_url":null,"source":{"id":"https://openalex.org/S154533451","display_name":"IEEE Transactions on Engineering Management","issn_l":"0018-9391","issn":["0018-9391","1558-0040"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Transactions on Engineering Management","raw_type":"journal-article"},{"id":"pmh:oai:nrl.northumbria.ac.uk:47495","is_oa":false,"landing_page_url":"https://nrl.northumbria.ac.uk/id/eprint/47495/1/IEEE_SCF_2021_revision.pdf","pdf_url":null,"source":{"id":"https://openalex.org/S4306401884","display_name":"Northumbria Research Link (Northumbria University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I32394136","host_organization_name":"Northumbria University","host_organization_lineage":["https://openalex.org/I32394136"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":"","raw_type":"Article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":86,"referenced_works":["https://openalex.org/W74203006","https://openalex.org/W995628848","https://openalex.org/W1204157142","https://openalex.org/W1498180838","https://openalex.org/W1505251695","https://openalex.org/W1538586634","https://openalex.org/W1992946674","https://openalex.org/W2029243982","https://openalex.org/W2034934301","https://openalex.org/W2041811993","https://openalex.org/W2049211348","https://openalex.org/W2069855826","https://openalex.org/W2089171024","https://openalex.org/W2091957194","https://openalex.org/W2111817782","https://openalex.org/W2116369046","https://openalex.org/W2118136381","https://openalex.org/W2122601693","https://openalex.org/W2131846662","https://openalex.org/W2132454116","https://openalex.org/W2136768128","https://openalex.org/W2141975087","https://openalex.org/W2148446565","https://openalex.org/W2169521630","https://openalex.org/W2172694903","https://openalex.org/W2207103552","https://openalex.org/W2262610570","https://openalex.org/W2320688447","https://openalex.org/W2339091298","https://openalex.org/W2345830205","https://openalex.org/W2391427109","https://openalex.org/W2433809021","https://openalex.org/W2464238462","https://openalex.org/W2469571933","https://openalex.org/W2475463729","https://openalex.org/W2516079741","https://openalex.org/W2519275337","https://openalex.org/W2520187617","https://openalex.org/W2521151574","https://openalex.org/W2549003423","https://openalex.org/W2550763266","https://openalex.org/W2554833355","https://openalex.org/W2558040734","https://openalex.org/W2563937275","https://openalex.org/W2584233601","https://openalex.org/W2589015049","https://openalex.org/W2599446660","https://openalex.org/W2736087511","https://openalex.org/W2737600440","https://openalex.org/W2761948312","https://openalex.org/W2767475280","https://openalex.org/W2786141192","https://openalex.org/W2789520364","https://openalex.org/W2790711315","https://openalex.org/W2792351975","https://openalex.org/W2834279830","https://openalex.org/W2891212971","https://openalex.org/W2894528744","https://openalex.org/W2898268895","https://openalex.org/W2898737813","https://openalex.org/W2912453162","https://openalex.org/W2936395433","https://openalex.org/W2937572465","https://openalex.org/W2941057939","https://openalex.org/W2945598657","https://openalex.org/W2946796866","https://openalex.org/W2947940094","https://openalex.org/W2949679016","https://openalex.org/W2964352178","https://openalex.org/W2969075363","https://openalex.org/W2972040785","https://openalex.org/W2987092822","https://openalex.org/W2999721377","https://openalex.org/W3000546745","https://openalex.org/W3006623810","https://openalex.org/W3007128367","https://openalex.org/W3022475079","https://openalex.org/W3081880709","https://openalex.org/W3103852474","https://openalex.org/W3124500218","https://openalex.org/W3144708829","https://openalex.org/W3179231836","https://openalex.org/W4238514797","https://openalex.org/W6630576313","https://openalex.org/W6755609743","https://openalex.org/W6800922007"],"related_works":["https://openalex.org/W2899084033","https://openalex.org/W2041415459","https://openalex.org/W2593155302","https://openalex.org/W2072812638","https://openalex.org/W3126095231","https://openalex.org/W2352855287","https://openalex.org/W4200071106","https://openalex.org/W2983500849","https://openalex.org/W3024999678","https://openalex.org/W388184414"],"abstract_inverted_index":{"The":[0],"increasing":[1],"use":[2],"of":[3,127],"digital":[4,77],"technologies":[5,44,78],"has":[6],"significantly":[7],"reshaped":[8],"marketing":[9,179],"and":[10,17,26,33,71,96,130,140,151,171],"consumer":[11,28,49,81,86,138],"behavior":[12],"(CB)":[13],"as":[14,21,56],"online":[15,37,147],"communities":[16,38,148],"cutting-edge":[18],"innovations":[19],"such":[20],"artificial":[22],"intelligence":[23],"(AI)":[24],"disrupt":[25],"advance":[27],"attitudes":[29,139],"on":[30,60,85,124],"specific":[31,61,160],"products":[32,62,161],"services.":[34,64,163],"As":[35],"such,":[36],"that":[39,135],"are":[40],"supported":[41],"by":[42,156],"AI":[43,66,83,136],"creating":[45],"new":[46,92],"knowledge":[47,93,102,143],"from":[48,76,116],"interactions":[50],"through":[51],"platforms":[52],"like":[53],"social":[54],"media":[55],"consumers":[57,153],"share":[58],"experiences":[59,158],"or":[63,162],"Since":[65],"is":[67,144],"designed":[68],"to":[69,80,90,113,119,154,178],"\u201clearn\u201d":[70],"improve":[72],"with":[73],"data":[74,114],"generated":[75,115],"linked":[79],"interactions,":[82],"relies":[84],"knowledge-sharing":[87],"(KS)":[88],"activities":[89],"replicate":[91],"for":[94],"product":[95],"service":[97],"improvement.":[98],"However,":[99],"given":[100],"the":[101,110,125,166,182],"gap":[103],"in":[104],"this":[105,107],"area,":[106],"article":[108],"applies":[109],"fsQCA":[111],"technique":[112],"291":[117],"participants":[118],"develop":[120],"CB":[121],"metaframework":[122],"predicted":[123],"concepts":[126,173],"AI,":[128,169],"CB,":[129,170],"KS.":[131],"Our":[132],"results":[133],"suggest":[134],"advances":[137],"behaviors":[141],"when":[142],"acquired":[145],"while":[146],"promote":[149],"curiosity":[150],"engage":[152],"learn":[155],"sharing":[157],"about":[159],"Furthermore,":[164],"understanding":[165],"causality":[167],"between":[168],"KS":[172],"offers":[174],"critical":[175],"decision-making":[176],"insights":[177],"experts":[180],"across":[181],"industry.":[183]},"counts_by_year":[{"year":2026,"cited_by_count":7},{"year":2025,"cited_by_count":28},{"year":2024,"cited_by_count":25},{"year":2023,"cited_by_count":13},{"year":2022,"cited_by_count":4},{"year":2021,"cited_by_count":4}],"updated_date":"2026-04-04T16:13:02.066488","created_date":"2025-10-10T00:00:00"}