{"id":"https://openalex.org/W4312849924","doi":"https://doi.org/10.1109/tcss.2022.3212121","title":"Critical Department Analysis for Large-Scale Outpatient Systems","display_name":"Critical Department Analysis for Large-Scale Outpatient Systems","publication_year":2022,"publication_date":"2022-11-04","ids":{"openalex":"https://openalex.org/W4312849924","doi":"https://doi.org/10.1109/tcss.2022.3212121"},"language":"en","primary_location":{"id":"doi:10.1109/tcss.2022.3212121","is_oa":false,"landing_page_url":"https://doi.org/10.1109/tcss.2022.3212121","pdf_url":null,"source":{"id":"https://openalex.org/S2490693980","display_name":"IEEE Transactions on Computational Social Systems","issn_l":"2329-924X","issn":["2329-924X","2373-7476"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Transactions on Computational Social Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5034735548","display_name":"Chengye Zou","orcid":"https://orcid.org/0000-0002-9326-7980"},"institutions":[{"id":"https://openalex.org/I889458895","display_name":"University of Hong Kong","ror":"https://ror.org/02zhqgq86","country_code":"HK","type":"education","lineage":["https://openalex.org/I889458895"]}],"countries":["HK"],"is_corresponding":false,"raw_author_name":"Chengye Zou","raw_affiliation_strings":["Department of Industrial and Manufacturing Systems Engineering, The University of Hong Kong, Pokfulam, Hong Kong"],"raw_orcid":"https://orcid.org/0000-0002-9326-7980","affiliations":[{"raw_affiliation_string":"Department of Industrial and Manufacturing Systems Engineering, The University of Hong Kong, Pokfulam, Hong Kong","institution_ids":["https://openalex.org/I889458895"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5100439181","display_name":"Junwei Wang","orcid":"https://orcid.org/0000-0001-8895-2214"},"institutions":[{"id":"https://openalex.org/I889458895","display_name":"University of Hong Kong","ror":"https://ror.org/02zhqgq86","country_code":"HK","type":"education","lineage":["https://openalex.org/I889458895"]}],"countries":["HK"],"is_corresponding":false,"raw_author_name":"Junwei Wang","raw_affiliation_strings":["Department of Industrial and Manufacturing Systems Engineering, The University of Hong Kong, Pokfulam, Hong Kong"],"raw_orcid":"https://orcid.org/0000-0001-8895-2214","affiliations":[{"raw_affiliation_string":"Department of Industrial and Manufacturing Systems Engineering, The University of Hong Kong, Pokfulam, Hong Kong","institution_ids":["https://openalex.org/I889458895"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5056921519","display_name":"Yao Cheng","orcid":"https://orcid.org/0000-0001-7285-8696"},"institutions":[{"id":"https://openalex.org/I889458895","display_name":"University of Hong Kong","ror":"https://ror.org/02zhqgq86","country_code":"HK","type":"education","lineage":["https://openalex.org/I889458895"]}],"countries":["HK"],"is_corresponding":false,"raw_author_name":"Yao Cheng","raw_affiliation_strings":["Department of Industrial and Manufacturing Systems Engineering, The University of Hong Kong, Pokfulam, Hong Kong"],"raw_orcid":"https://orcid.org/0000-0001-7285-8696","affiliations":[{"raw_affiliation_string":"Department of Industrial and Manufacturing Systems Engineering, The University of Hong Kong, Pokfulam, Hong Kong","institution_ids":["https://openalex.org/I889458895"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":1.3389,"has_fulltext":false,"cited_by_count":5,"citation_normalized_percentile":{"value":0.8139375,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":94,"max":97},"biblio":{"volume":"10","issue":"6","first_page":"3194","last_page":"3203"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11773","display_name":"Healthcare Operations and Scheduling Optimization","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/3604","display_name":"Emergency Medical Services"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T11773","display_name":"Healthcare Operations and Scheduling Optimization","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/3604","display_name":"Emergency Medical Services"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T10391","display_name":"Healthcare Policy and Management","score":0.9829999804496765,"subfield":{"id":"https://openalex.org/subfields/2002","display_name":"Economics and Econometrics"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13248","display_name":"Healthcare Technology and Patient Monitoring","score":0.982699990272522,"subfield":{"id":"https://openalex.org/subfields/2746","display_name":"Surgery"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/scale","display_name":"Scale (ratio)","score":0.5658789277076721},{"id":"https://openalex.org/keywords/emergency-department","display_name":"Emergency department","score":0.501446008682251},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.3649824559688568},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.28333327174186707},{"id":"https://openalex.org/keywords/geography","display_name":"Geography","score":0.10541599988937378},{"id":"https://openalex.org/keywords/nursing","display_name":"Nursing","score":0.08525285124778748},{"id":"https://openalex.org/keywords/cartography","display_name":"Cartography","score":0.08249318599700928}],"concepts":[{"id":"https://openalex.org/C2778755073","wikidata":"https://www.wikidata.org/wiki/Q10858537","display_name":"Scale (ratio)","level":2,"score":0.5658789277076721},{"id":"https://openalex.org/C2780724011","wikidata":"https://www.wikidata.org/wiki/Q1295316","display_name":"Emergency department","level":2,"score":0.501446008682251},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3649824559688568},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.28333327174186707},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.10541599988937378},{"id":"https://openalex.org/C159110408","wikidata":"https://www.wikidata.org/wiki/Q121176","display_name":"Nursing","level":1,"score":0.08525285124778748},{"id":"https://openalex.org/C58640448","wikidata":"https://www.wikidata.org/wiki/Q42515","display_name":"Cartography","level":1,"score":0.08249318599700928}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/tcss.2022.3212121","is_oa":false,"landing_page_url":"https://doi.org/10.1109/tcss.2022.3212121","pdf_url":null,"source":{"id":"https://openalex.org/S2490693980","display_name":"IEEE Transactions on Computational Social Systems","issn_l":"2329-924X","issn":["2329-924X","2373-7476"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Transactions on Computational Social Systems","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure","score":0.49000000953674316}],"awards":[{"id":"https://openalex.org/G3729859358","display_name":null,"funder_award_id":"T32-101/15-R","funder_id":"https://openalex.org/F4320321592","funder_display_name":"Research Grants Council, University Grants Committee"}],"funders":[{"id":"https://openalex.org/F4320321592","display_name":"Research Grants Council, University Grants Committee","ror":"https://ror.org/00djwmt25"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":49,"referenced_works":["https://openalex.org/W134747710","https://openalex.org/W588098693","https://openalex.org/W1969210640","https://openalex.org/W1970166340","https://openalex.org/W1987471748","https://openalex.org/W2004323185","https://openalex.org/W2005179876","https://openalex.org/W2027269074","https://openalex.org/W2047719998","https://openalex.org/W2079970626","https://openalex.org/W2090584059","https://openalex.org/W2093819105","https://openalex.org/W2102807642","https://openalex.org/W2154232436","https://openalex.org/W2155421067","https://openalex.org/W2164743322","https://openalex.org/W2344708716","https://openalex.org/W2472113677","https://openalex.org/W2519560275","https://openalex.org/W2571331135","https://openalex.org/W2573343367","https://openalex.org/W2590987473","https://openalex.org/W2620045664","https://openalex.org/W2726086762","https://openalex.org/W2778403987","https://openalex.org/W2783998612","https://openalex.org/W2788007042","https://openalex.org/W2790539339","https://openalex.org/W2801067038","https://openalex.org/W2834261088","https://openalex.org/W2891174717","https://openalex.org/W2899552085","https://openalex.org/W2954174575","https://openalex.org/W2963770858","https://openalex.org/W2973338571","https://openalex.org/W2978507736","https://openalex.org/W3004441110","https://openalex.org/W3094601420","https://openalex.org/W3099951167","https://openalex.org/W3122127898","https://openalex.org/W3126207379","https://openalex.org/W3134132156","https://openalex.org/W3147124058","https://openalex.org/W3151644652","https://openalex.org/W3169418791","https://openalex.org/W3175323262","https://openalex.org/W4200047383","https://openalex.org/W4226133440","https://openalex.org/W6737879743"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W4384345078","https://openalex.org/W2791973335","https://openalex.org/W2384709362","https://openalex.org/W2079855793","https://openalex.org/W4405668595","https://openalex.org/W2097386058","https://openalex.org/W2769982907"],"abstract_inverted_index":{"Identifying":[0],"critical":[1,29,52,79],"department(s)":[2],"to":[3,12,32,61,130],"enhance":[4],"the":[5,14,58,67,72,117,123,131,158,161,166,176],"supply":[6,135,177],"in":[7,104,107,150,179],"large-scale":[8],"systems":[9,19],"is":[10],"beneficial":[11],"support":[13],"system":[15],"efficiency.":[16],"Large-scale":[17],"outpatient":[18],"(LSOSs)":[20],"are":[21,47,188],"usually":[22],"faced":[23],"with":[24,128],"crowdedness":[25],"and,":[26],"hence,":[27],"require":[28],"departmental":[30,134],"improvement":[31,87],"maintain":[33],"patient":[34,126,173],"satisfaction":[35,127,174],"under":[36,82],"a":[37,120,141,147],"limited":[38],"budget.":[39],"Besides,":[40],"when":[41,175],"demand":[42],"surges":[43],"(DSs)":[44],"or":[45,113],"physicians":[46],"absent":[48],"[supply":[49,89],"loss":[50],"(SL)],":[51],"department":[53,80,121,162],"identification":[54],"becomes":[55],"one":[56,85],"of":[57,74,119,125,133,160],"key":[59],"steps":[60],"resilient":[62],"clinical":[63,68,86,94],"management.":[64],"To":[65],"improve":[66],"services":[69],"and":[70,92,98,136,145,185],"mitigate":[71],"risk":[73],"disruptions":[75],"efficiently,":[76],"we":[77],"conduct":[78],"analysis":[81],"three":[83],"scenarios:":[84],"scenario":[88],"enhancement":[90],"(SE)]":[91],"two":[93],"disruption":[95],"scenarios":[96,101],"(DS":[97],"SL).":[99],"These":[100],"can":[102],"happen":[103],"different":[105],"departments":[106],"varying":[108],"time":[109,167],"sessions":[110],"(e.g.,":[111],"am":[112],"pm).":[114],"We":[115,138],"define":[116],"criticality":[118,159],"as":[122],"change":[124,132],"respect":[129],"demand.":[137],"accordingly":[139],"propose":[140],"simulation-based":[142],"ranking":[143],"method":[144],"implement":[146],"case":[148],"study":[149],"an":[151],"LSOS.":[152],"The":[153],"simulation":[154],"results":[155],"show":[156],"that":[157],"highly":[163],"depends":[164],"on":[165],"session.":[168],"Surprisingly,":[169],"SE":[170],"may":[171],"reduce":[172],"increases":[178],"several":[180],"specific":[181],"departments.":[182],"Key":[183],"findings":[184],"managerial":[186],"insights":[187],"further":[189],"discussed.":[190]},"counts_by_year":[{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":2}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}