{"id":"https://openalex.org/W4405632150","doi":"https://doi.org/10.1109/tase.2024.3516049","title":"Fleet Service Reliability Analysis of Self-Service Systems Subject to Failure-Induced Demand Switching and a Two-Dimensional Inspection and Maintenance Policy","display_name":"Fleet Service Reliability Analysis of Self-Service Systems Subject to Failure-Induced Demand Switching and a Two-Dimensional Inspection and Maintenance Policy","publication_year":2024,"publication_date":"2024-12-20","ids":{"openalex":"https://openalex.org/W4405632150","doi":"https://doi.org/10.1109/tase.2024.3516049"},"language":"en","primary_location":{"id":"doi:10.1109/tase.2024.3516049","is_oa":false,"landing_page_url":"https://doi.org/10.1109/tase.2024.3516049","pdf_url":null,"source":{"id":"https://openalex.org/S34881539","display_name":"IEEE Transactions on Automation Science and Engineering","issn_l":"1545-5955","issn":["1545-5955","1558-3783"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Transactions on Automation Science and Engineering","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5054307541","display_name":"Yian Wei","orcid":"https://orcid.org/0000-0002-8186-8797"},"institutions":[{"id":"https://openalex.org/I889458895","display_name":"University of Hong Kong","ror":"https://ror.org/02zhqgq86","country_code":"HK","type":"education","lineage":["https://openalex.org/I889458895"]}],"countries":["HK"],"is_corresponding":true,"raw_author_name":"Yian Wei","raw_affiliation_strings":["Department of Data and Manufacturing Systems Engineering, The University of Hong Kong, Pok Fu Lam, Hong Kong","Department of Data and Manufacturing Systems Engineering, The University of Hong Kong, Hong Kong, Hong Kong"],"affiliations":[{"raw_affiliation_string":"Department of Data and Manufacturing Systems Engineering, The University of Hong Kong, Pok Fu Lam, Hong Kong","institution_ids":["https://openalex.org/I889458895"]},{"raw_affiliation_string":"Department of Data and Manufacturing Systems Engineering, The University of Hong Kong, Hong Kong, Hong Kong","institution_ids":["https://openalex.org/I889458895"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5056921519","display_name":"Yao Cheng","orcid":"https://orcid.org/0000-0001-7285-8696"},"institutions":[{"id":"https://openalex.org/I889458895","display_name":"University of Hong Kong","ror":"https://ror.org/02zhqgq86","country_code":"HK","type":"education","lineage":["https://openalex.org/I889458895"]}],"countries":["HK"],"is_corresponding":false,"raw_author_name":"Yao Cheng","raw_affiliation_strings":["Department of Data and Manufacturing Systems Engineering, The University of Hong Kong, Pok Fu Lam, Hong Kong","Department of Data and Manufacturing Systems Engineering, The University of Hong Kong, Hong Kong, Hong Kong"],"affiliations":[{"raw_affiliation_string":"Department of Data and Manufacturing Systems Engineering, The University of Hong Kong, Pok Fu Lam, Hong Kong","institution_ids":["https://openalex.org/I889458895"]},{"raw_affiliation_string":"Department of Data and Manufacturing Systems Engineering, The University of Hong Kong, Hong Kong, Hong Kong","institution_ids":["https://openalex.org/I889458895"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5024728249","display_name":"Haitao Liao","orcid":"https://orcid.org/0000-0003-1050-7086"},"institutions":[{"id":"https://openalex.org/I78715868","display_name":"University of Arkansas at Fayetteville","ror":"https://ror.org/05jbt9m15","country_code":"US","type":"education","lineage":["https://openalex.org/I78715868"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Haitao Liao","raw_affiliation_strings":["Department of Industrial Engineering, University of Arkansas, Fayetteville, AR, USA"],"affiliations":[{"raw_affiliation_string":"Department of Industrial Engineering, University of Arkansas, Fayetteville, AR, USA","institution_ids":["https://openalex.org/I78715868"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5054307541"],"corresponding_institution_ids":["https://openalex.org/I889458895"],"apc_list":null,"apc_paid":null,"fwci":9.1852,"has_fulltext":false,"cited_by_count":12,"citation_normalized_percentile":{"value":0.97890532,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":98,"max":99},"biblio":{"volume":"22","issue":null,"first_page":"10029","last_page":"10044"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14484","display_name":"Technology and Data Analysis","score":0.6865000128746033,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T14484","display_name":"Technology and Data Analysis","score":0.6865000128746033,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10780","display_name":"Reliability and Maintenance Optimization","score":0.5983999967575073,"subfield":{"id":"https://openalex.org/subfields/2213","display_name":"Safety, Risk, Reliability and Quality"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T14156","display_name":"Engineering Applied Research","score":0.5830000042915344,"subfield":{"id":"https://openalex.org/subfields/2205","display_name":"Civil and Structural Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/reliability","display_name":"Reliability (semiconductor)","score":0.682545006275177},{"id":"https://openalex.org/keywords/reliability-engineering","display_name":"Reliability engineering","score":0.6776125431060791},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.6197252869606018},{"id":"https://openalex.org/keywords/maintenance-engineering","display_name":"Maintenance engineering","score":0.5132932066917419},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.4309060871601105},{"id":"https://openalex.org/keywords/subject","display_name":"Subject (documents)","score":0.4245380163192749},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.40581274032592773},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.20149940252304077}],"concepts":[{"id":"https://openalex.org/C43214815","wikidata":"https://www.wikidata.org/wiki/Q7310987","display_name":"Reliability (semiconductor)","level":3,"score":0.682545006275177},{"id":"https://openalex.org/C200601418","wikidata":"https://www.wikidata.org/wiki/Q2193887","display_name":"Reliability engineering","level":1,"score":0.6776125431060791},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.6197252869606018},{"id":"https://openalex.org/C23725684","wikidata":"https://www.wikidata.org/wiki/Q616377","display_name":"Maintenance engineering","level":2,"score":0.5132932066917419},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.4309060871601105},{"id":"https://openalex.org/C2777855551","wikidata":"https://www.wikidata.org/wiki/Q12310021","display_name":"Subject (documents)","level":2,"score":0.4245380163192749},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.40581274032592773},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.20149940252304077},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.0},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C161191863","wikidata":"https://www.wikidata.org/wiki/Q199655","display_name":"Library science","level":1,"score":0.0},{"id":"https://openalex.org/C163258240","wikidata":"https://www.wikidata.org/wiki/Q25342","display_name":"Power (physics)","level":2,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1109/tase.2024.3516049","is_oa":false,"landing_page_url":"https://doi.org/10.1109/tase.2024.3516049","pdf_url":null,"source":{"id":"https://openalex.org/S34881539","display_name":"IEEE Transactions on Automation Science and Engineering","issn_l":"1545-5955","issn":["1545-5955","1558-3783"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Transactions on Automation Science and Engineering","raw_type":"journal-article"},{"id":"pmh:oai:hub.hku.hk:10722/352798","is_oa":false,"landing_page_url":"https://hub.hku.hk/handle/10722/352798","pdf_url":null,"source":{"id":"https://openalex.org/S4377196271","display_name":"The HKU Scholars Hub (University of Hong Kong)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I889458895","host_organization_name":"University of Hong Kong","host_organization_lineage":["https://openalex.org/I889458895"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[{"id":"https://openalex.org/G3656983339","display_name":null,"funder_award_id":"27208221","funder_id":"https://openalex.org/F4320322887","funder_display_name":"The Research Council"}],"funders":[{"id":"https://openalex.org/F4320322887","display_name":"The Research Council","ror":"https://ror.org/03tcppy59"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":38,"referenced_works":["https://openalex.org/W1969305635","https://openalex.org/W1975288808","https://openalex.org/W1975918625","https://openalex.org/W2015940726","https://openalex.org/W2030498135","https://openalex.org/W2032292266","https://openalex.org/W2034137733","https://openalex.org/W2067266460","https://openalex.org/W2080503458","https://openalex.org/W2087537958","https://openalex.org/W2113936116","https://openalex.org/W2130091450","https://openalex.org/W2132112940","https://openalex.org/W2161163536","https://openalex.org/W2204074827","https://openalex.org/W2344075755","https://openalex.org/W2599535844","https://openalex.org/W2612053329","https://openalex.org/W2791598288","https://openalex.org/W2796333717","https://openalex.org/W2866389524","https://openalex.org/W2900230206","https://openalex.org/W2981357984","https://openalex.org/W2984444742","https://openalex.org/W3000205260","https://openalex.org/W3033271224","https://openalex.org/W3095808950","https://openalex.org/W3110378916","https://openalex.org/W3164121440","https://openalex.org/W3180267838","https://openalex.org/W3214186899","https://openalex.org/W4226020939","https://openalex.org/W4285286434","https://openalex.org/W4382181352","https://openalex.org/W4389509375","https://openalex.org/W4392655472","https://openalex.org/W4401401250","https://openalex.org/W6634057643"],"related_works":["https://openalex.org/W2033512842","https://openalex.org/W4233600955","https://openalex.org/W4322734194","https://openalex.org/W3116237489","https://openalex.org/W4404996554","https://openalex.org/W2913665393","https://openalex.org/W2369695847","https://openalex.org/W3005535424","https://openalex.org/W2994319598","https://openalex.org/W2361285706"],"abstract_inverted_index":{"A":[0],"fleet":[1,143,159,245,269],"of":[2,116,121,141,144,191,197,215,227,230,267,270,289,295,299,333,367,378,380,395,403,437],"self-service":[3,117,145,271,369],"systems,":[4,193],"such":[5,79,186,334],"as":[6,187,286],"electric":[7],"vehicle":[8],"charging":[9],"piles":[10],"(EVCPs),":[11],"is":[12,37,56,66,109,284,294,315,478],"usually":[13,31],"installed":[14],"in":[15,119,232,243,248,340,385,455],"a":[16,41,101,142,151,224,253,268,348],"specific":[17],"location.":[18],"During":[19],"operation,":[20],"these":[21],"systems":[22,48,118,146,272,335,370],"are":[23,30,220,237,336,388],"subject":[24,147],"to":[25,45,58,111,128,148,206,239,260,307,317,355,390,428,444,470],"random":[26],"failures.":[27,458],"However,":[28,302],"they":[29],"operated":[32],"without":[33],"on-site":[34],"staff.":[35],"It":[36],"quite":[38,93],"common":[39],"that":[40,415,462],"customer":[42,74,309,446,453],"may":[43],"switch":[44],"other":[46],"unoccupied":[47],"for":[49,181],"service":[50,91,124,139,174,183,202,246,265,282,321,365,373,419,424,440,482],"when":[51,100,331,474],"the":[52,113,137,158,171,178,188,194,213,241,249,264,280,287,296,319,357,364,392,396,400,411,417,423,435,438,445,463,467,471,475,481],"initially":[53],"selected":[54],"system":[55,77,300,312,449,457],"found":[57],"have":[59],"failed":[60,192],"or":[61],"fails":[62],"during":[63],"service.":[64],"This":[65,342],"called":[67],"failure-induced":[68],"demand":[69,130],"switching":[70],"(FDS).":[71],"With":[72],"continuous":[73,308],"arrivals":[75,310],"and":[76,84,89,105,150,163,176,201,217,256,293,311,347,352,382,432,452],"failures,":[78,313],"FDS":[80,149,305],"events":[81],"occur":[82],"repeatedly":[83],"interact":[85],"dynamically,":[86],"making":[87],"modeling":[88],"enhancing":[90],"levels":[92,247],"difficult.":[94],"The":[95,209,326,360],"challenge":[96],"becomes":[97,328],"even":[98],"greater":[99],"unique":[102],"two-dimensional":[103,152,350],"inspection":[104,351],"maintenance":[106,114,257,353,413,476],"(IM)":[107],"policy":[108,219,354,414],"adopted":[110],"handle":[112],"needs":[115],"hopes":[120],"retaining":[122],"their":[123],"level":[125,184],"with":[126,442],"respect":[127,443],"long-run":[129],"satisfaction.":[131],"In":[132],"this":[133,404],"paper,":[134],"we":[135,156,169],"investigate":[136],"long-term":[138,173],"reliability":[140,175,203,266,322,366,425,441],"IM":[153,218],"policy.":[154],"First,":[155],"model":[157],"state":[160],"transition":[161],"process":[162],"characterize":[164],"its":[165],"analytical":[166,179],"properties.":[167],"Next,":[168],"measure":[170],"fleet\u2019s":[172,281,320,418],"obtain":[177],"expressions":[180],"crucial":[182],"metrics,":[185],"expected":[189,195,238],"number":[190],"length":[196],"an":[198],"operation":[199,255],"cycle,":[200],"loss":[204,426],"due":[205,306,427],"imperfect":[207,429],"monitoring.":[208],"managerial":[210],"implications":[211,236],"regarding":[212],"selections":[214],"EVCPs":[216,231,384],"proposed":[221,397,464],"based":[222],"on":[223],"numerical":[225],"study":[226],"two":[228],"fleets":[229,379],"Hong":[233,386],"Kong.":[234],"These":[235],"assist":[240,406],"operators":[242],"ensuring":[244],"long":[250],"run":[251],"at":[252],"minimal":[254],"cost.":[258],"Note":[259],"Practitioners\u2014This":[261],"paper":[262,343],"models":[263,346,361,465],"(e.g.,":[273],"EVCPs)":[274],"over":[275],"time.":[276],"Service":[277],"reliability,":[278,420],"reflecting":[279],"level,":[283],"defined":[285],"proportion":[288],"demands":[290],"being":[291],"fulfilled":[292],"utmost":[297],"concern":[298],"operators.":[301],"under":[303],"repeated":[304],"it":[314],"difficult":[316],"assess":[318],"using":[323],"existing":[324],"methodologies.":[325],"task":[327],"more":[329],"challenging":[330],"failures":[332],"not":[337],"perfectly":[338],"detected":[339],"practice.":[341],"develops":[344],"mathematical":[345],"novel":[349],"overcome":[356],"technical":[358],"barriers.":[359],"enable":[362],"assessing":[363,422],"various":[368],"experiencing":[371],"non-constant":[372],"rates.":[374],"Two":[375],"case":[376],"studies":[377],"AC":[381],"DC":[383],"Kong":[387],"provided":[389],"demonstrate":[391],"practical":[393],"applicability":[394],"models.":[398],"Indeed,":[399],"core":[401],"findings":[402],"work":[405],"practitioners":[407],"in:":[408],"(i)":[409],"finding":[410],"optimal":[412,439],"maximizes":[416],"(ii)":[421],"failure":[430,450],"detection,":[431],"(iii)":[433],"evaluating":[434],"sensitivity":[436],"arrival":[447],"rate,":[448,451],"behavior":[454],"reporting":[456],"We":[459],"also":[460],"show":[461],"provide":[466],"exact":[468],"solutions":[469],"above-mentioned":[472],"metrics":[473],"duration":[477],"longer":[479],"than":[480],"duration.":[483]},"counts_by_year":[{"year":2025,"cited_by_count":12}],"updated_date":"2026-04-09T08:11:56.329763","created_date":"2025-10-10T00:00:00"}