{"id":"https://openalex.org/W2171019698","doi":"https://doi.org/10.1109/tamd.2011.2178846","title":"Are Robots Appropriate for Troublesome and Communicative Tasks in a City Environment?","display_name":"Are Robots Appropriate for Troublesome and Communicative Tasks in a City Environment?","publication_year":2011,"publication_date":"2011-12-21","ids":{"openalex":"https://openalex.org/W2171019698","doi":"https://doi.org/10.1109/tamd.2011.2178846","mag":"2171019698"},"language":"en","primary_location":{"id":"doi:10.1109/tamd.2011.2178846","is_oa":false,"landing_page_url":"https://doi.org/10.1109/tamd.2011.2178846","pdf_url":null,"source":{"id":"https://openalex.org/S108448409","display_name":"IEEE Transactions on Autonomous Mental Development","issn_l":"1943-0604","issn":["1943-0604","1943-0612"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Transactions on Autonomous Mental Development","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5015937369","display_name":"Kotaro Hayashi","orcid":"https://orcid.org/0000-0001-7410-1945"},"institutions":[{"id":"https://openalex.org/I4210086780","display_name":"Japan Science and Technology Agency","ror":"https://ror.org/00097mb19","country_code":"JP","type":"government","lineage":["https://openalex.org/I4210086780"]}],"countries":["JP"],"is_corresponding":true,"raw_author_name":"Kotaro Hayashi","raw_affiliation_strings":["ATR Intelligent Robotics and Communications Laboratories, Japan Science and Technology CREST, Kyoto, Japan"],"affiliations":[{"raw_affiliation_string":"ATR Intelligent Robotics and Communications Laboratories, Japan Science and Technology CREST, Kyoto, Japan","institution_ids":["https://openalex.org/I4210086780"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5030259502","display_name":"Masahiro Shiomi","orcid":"https://orcid.org/0000-0003-4338-801X"},"institutions":[{"id":"https://openalex.org/I4210086780","display_name":"Japan Science and Technology Agency","ror":"https://ror.org/00097mb19","country_code":"JP","type":"government","lineage":["https://openalex.org/I4210086780"]}],"countries":["JP"],"is_corresponding":false,"raw_author_name":"Masahiro Shiomi","raw_affiliation_strings":["ATR Intelligent Robotics and Communications Laboratories, Japan Science and Technology CREST, Kyoto, Japan"],"affiliations":[{"raw_affiliation_string":"ATR Intelligent Robotics and Communications Laboratories, Japan Science and Technology CREST, Kyoto, Japan","institution_ids":["https://openalex.org/I4210086780"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5028939608","display_name":"Takayuki Kanda","orcid":"https://orcid.org/0000-0002-9546-5825"},"institutions":[{"id":"https://openalex.org/I4210086780","display_name":"Japan Science and Technology Agency","ror":"https://ror.org/00097mb19","country_code":"JP","type":"government","lineage":["https://openalex.org/I4210086780"]}],"countries":["JP"],"is_corresponding":false,"raw_author_name":"Takayuki Kanda","raw_affiliation_strings":["ATR Intelligent Robotics and Communications Laboratories, Japan Science and Technology CREST, Kyoto, Japan"],"affiliations":[{"raw_affiliation_string":"ATR Intelligent Robotics and Communications Laboratories, Japan Science and Technology CREST, Kyoto, Japan","institution_ids":["https://openalex.org/I4210086780"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5015175458","display_name":"Norihiro Hagita","orcid":null},"institutions":[{"id":"https://openalex.org/I4210086780","display_name":"Japan Science and Technology Agency","ror":"https://ror.org/00097mb19","country_code":"JP","type":"government","lineage":["https://openalex.org/I4210086780"]}],"countries":["JP"],"is_corresponding":false,"raw_author_name":"Norihiro Hagita","raw_affiliation_strings":["ATR Intelligent Robotics and Communications Laboratories, Japan Science and Technology CREST, Kyoto, Japan"],"affiliations":[{"raw_affiliation_string":"ATR Intelligent Robotics and Communications Laboratories, Japan Science and Technology CREST, Kyoto, Japan","institution_ids":["https://openalex.org/I4210086780"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5015937369"],"corresponding_institution_ids":["https://openalex.org/I4210086780"],"apc_list":null,"apc_paid":null,"fwci":0.6988,"has_fulltext":false,"cited_by_count":24,"citation_normalized_percentile":{"value":0.77739123,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"4","issue":"2","first_page":"150","last_page":"160"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.986299991607666,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11214","display_name":"Human-Animal Interaction Studies","score":0.9839000105857849,"subfield":{"id":"https://openalex.org/subfields/1311","display_name":"Genetics"},"field":{"id":"https://openalex.org/fields/13","display_name":"Biochemistry, Genetics and Molecular Biology"},"domain":{"id":"https://openalex.org/domains/1","display_name":"Life Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/robot","display_name":"Robot","score":0.6899988055229187},{"id":"https://openalex.org/keywords/task","display_name":"Task (project management)","score":0.6666076183319092},{"id":"https://openalex.org/keywords/irrational-number","display_name":"Irrational number","score":0.6646599769592285},{"id":"https://openalex.org/keywords/human\u2013robot-interaction","display_name":"Human\u2013robot interaction","score":0.5933265089988708},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.523333728313446},{"id":"https://openalex.org/keywords/cognition","display_name":"Cognition","score":0.49410751461982727},{"id":"https://openalex.org/keywords/mascot","display_name":"Mascot","score":0.47718942165374756},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4464628994464874},{"id":"https://openalex.org/keywords/task-analysis","display_name":"Task analysis","score":0.4351392984390259},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.3966500163078308},{"id":"https://openalex.org/keywords/cognitive-psychology","display_name":"Cognitive psychology","score":0.381620317697525},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.3744553327560425},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.3193344473838806},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.12150797247886658},{"id":"https://openalex.org/keywords/law","display_name":"Law","score":0.11384502053260803},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.09258750081062317}],"concepts":[{"id":"https://openalex.org/C90509273","wikidata":"https://www.wikidata.org/wiki/Q11012","display_name":"Robot","level":2,"score":0.6899988055229187},{"id":"https://openalex.org/C2780451532","wikidata":"https://www.wikidata.org/wiki/Q759676","display_name":"Task (project management)","level":2,"score":0.6666076183319092},{"id":"https://openalex.org/C94931360","wikidata":"https://www.wikidata.org/wiki/Q607728","display_name":"Irrational number","level":2,"score":0.6646599769592285},{"id":"https://openalex.org/C145460709","wikidata":"https://www.wikidata.org/wiki/Q859951","display_name":"Human\u2013robot interaction","level":3,"score":0.5933265089988708},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.523333728313446},{"id":"https://openalex.org/C169900460","wikidata":"https://www.wikidata.org/wiki/Q2200417","display_name":"Cognition","level":2,"score":0.49410751461982727},{"id":"https://openalex.org/C2778160393","wikidata":"https://www.wikidata.org/wiki/Q18670161","display_name":"Mascot","level":2,"score":0.47718942165374756},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4464628994464874},{"id":"https://openalex.org/C175154964","wikidata":"https://www.wikidata.org/wiki/Q380077","display_name":"Task analysis","level":3,"score":0.4351392984390259},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.3966500163078308},{"id":"https://openalex.org/C180747234","wikidata":"https://www.wikidata.org/wiki/Q23373","display_name":"Cognitive psychology","level":1,"score":0.381620317697525},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.3744553327560425},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.3193344473838806},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.12150797247886658},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.11384502053260803},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.09258750081062317},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C201995342","wikidata":"https://www.wikidata.org/wiki/Q682496","display_name":"Systems engineering","level":1,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/tamd.2011.2178846","is_oa":false,"landing_page_url":"https://doi.org/10.1109/tamd.2011.2178846","pdf_url":null,"source":{"id":"https://openalex.org/S108448409","display_name":"IEEE Transactions on Autonomous Mental Development","issn_l":"1943-0604","issn":["1943-0604","1943-0612"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Transactions on Autonomous Mental Development","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.46000000834465027,"display_name":"Peace, Justice and strong institutions","id":"https://metadata.un.org/sdg/16"}],"awards":[],"funders":[{"id":"https://openalex.org/F4320328988","display_name":"Instituto de Telecomunica\u00e7\u00f5es","ror":"https://ror.org/02ht4fk33"}],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":42,"referenced_works":["https://openalex.org/W285519088","https://openalex.org/W1974575147","https://openalex.org/W1976201425","https://openalex.org/W1986686740","https://openalex.org/W1992156229","https://openalex.org/W2004382573","https://openalex.org/W2023908618","https://openalex.org/W2035874886","https://openalex.org/W2043216597","https://openalex.org/W2050747765","https://openalex.org/W2060993602","https://openalex.org/W2085821487","https://openalex.org/W2107310183","https://openalex.org/W2108979926","https://openalex.org/W2110585328","https://openalex.org/W2110750157","https://openalex.org/W2114088572","https://openalex.org/W2123564449","https://openalex.org/W2130165667","https://openalex.org/W2132049110","https://openalex.org/W2132446817","https://openalex.org/W2133103017","https://openalex.org/W2137577228","https://openalex.org/W2140797606","https://openalex.org/W2141936687","https://openalex.org/W2142332594","https://openalex.org/W2143376786","https://openalex.org/W2144564333","https://openalex.org/W2149297511","https://openalex.org/W2150715964","https://openalex.org/W2165098668","https://openalex.org/W2166138517","https://openalex.org/W2168502198","https://openalex.org/W2169033759","https://openalex.org/W3151554776","https://openalex.org/W3153161395","https://openalex.org/W4254779800","https://openalex.org/W4378571947","https://openalex.org/W6610323084","https://openalex.org/W6679607388","https://openalex.org/W6680783895","https://openalex.org/W6681041082"],"related_works":["https://openalex.org/W3205513966","https://openalex.org/W2052971528","https://openalex.org/W3120459843","https://openalex.org/W4366547574","https://openalex.org/W3200191727","https://openalex.org/W2967461658","https://openalex.org/W2559881192","https://openalex.org/W4388624165","https://openalex.org/W2586362452","https://openalex.org/W2621386530"],"abstract_inverted_index":{"We":[0],"studied":[1],"people's":[2,122],"acceptance":[3],"of":[4,49],"robots":[5],"that":[6,92,95,121,124],"per-":[7],"form":[8],"tasks":[9,28,51,73],"in":[10,29,57],"a":[11,18,21,25,96,100,125,133],"city.":[12],"Three":[13],"different":[14,31],"beings":[15,53],"(a":[16],"human,":[17],"human":[19,101,128],"wearing":[20],"mascot":[22],"costume,":[23],"and":[24,39,62,78,86,136],"robot)":[26],"performed":[27,74],"three":[30,76],"scenarios:":[32],"endless":[33],"guidance,":[34],"responding":[35],"to":[36],"irrational":[37],"complaints,":[38],"removing":[40],"an":[41],"accidentally":[42],"discarded":[43],"key":[44],"from":[45],"the":[46,84,118],"trash.":[47],"All":[48],"these":[50,103],"involved":[52],"interacting":[54],"with":[55,112,117],"visitors":[56],"troublesome":[58,104],"situations:":[59],"dull,":[60],"stressful,":[61],"dirty.":[63],"For":[64],"this":[65],"paper,":[66],"30":[67],"participants":[68],"watched":[69],"nine":[70],"videos":[71],"(three":[72],"by":[75],"beings)":[77],"evaluated":[79],"each":[80],"being's":[81],"appropriateness":[82],"for":[83,144],"task":[85],"its":[87],"human-likeness.":[88],"The":[89],"results":[90],"indicate":[91],"people":[93],"prefer":[94],"robot":[97],"rather":[98,130],"than":[99,131],"perform":[102],"tasks,":[105],"even":[106],"though":[107],"they":[108],"require":[109],"much":[110],"interaction":[111],"people.":[113],"In":[114],"addition,":[115],"comparisons":[116],"costumed-human":[119],"suggest":[120],"beliefs":[123],"being":[126],"deserves":[127],"rights":[129],"having":[132],"human-like":[134],"appearance":[135],"behavior":[137],"or":[138],"cognitive":[139],"capability":[140],"is":[141],"one":[142],"explanation":[143],"their":[145],"judgments":[146],"about":[147],"appropriateness.":[148]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":3},{"year":2021,"cited_by_count":3},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":2},{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":4},{"year":2016,"cited_by_count":2},{"year":2015,"cited_by_count":2},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}