{"id":"https://openalex.org/W3133673693","doi":"https://doi.org/10.1109/tale48869.2020.9368343","title":"Analysis of online posts to discover student learning challenges and inform targeted curriculum improvement actions","display_name":"Analysis of online posts to discover student learning challenges and inform targeted curriculum improvement actions","publication_year":2020,"publication_date":"2020-12-08","ids":{"openalex":"https://openalex.org/W3133673693","doi":"https://doi.org/10.1109/tale48869.2020.9368343","mag":"3133673693"},"language":"en","primary_location":{"id":"doi:10.1109/tale48869.2020.9368343","is_oa":false,"landing_page_url":"https://doi.org/10.1109/tale48869.2020.9368343","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2020 IEEE International Conference on Teaching, Assessment, and Learning for Engineering (TALE)","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5072830238","display_name":"Michelle L. F. Cheong","orcid":"https://orcid.org/0000-0002-3192-3452"},"institutions":[{"id":"https://openalex.org/I79891267","display_name":"Singapore Management University","ror":"https://ror.org/050qmg959","country_code":"SG","type":"education","lineage":["https://openalex.org/I79891267"]}],"countries":["SG"],"is_corresponding":true,"raw_author_name":"Michelle LF Cheong","raw_affiliation_strings":["School of Information Systems, Singapore Management University, Singapore"],"affiliations":[{"raw_affiliation_string":"School of Information Systems, Singapore Management University, Singapore","institution_ids":["https://openalex.org/I79891267"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5008272253","display_name":"Jean Y-C Chen","orcid":null},"institutions":[{"id":"https://openalex.org/I79891267","display_name":"Singapore Management University","ror":"https://ror.org/050qmg959","country_code":"SG","type":"education","lineage":["https://openalex.org/I79891267"]}],"countries":["SG"],"is_corresponding":false,"raw_author_name":"Jean Y-C Chen","raw_affiliation_strings":["School of Information Systems, Singapore Management University, Singapore"],"affiliations":[{"raw_affiliation_string":"School of Information Systems, Singapore Management University, Singapore","institution_ids":["https://openalex.org/I79891267"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5081863278","display_name":"Bing Tian Dai","orcid":"https://orcid.org/0000-0002-7245-7021"},"institutions":[{"id":"https://openalex.org/I79891267","display_name":"Singapore Management University","ror":"https://ror.org/050qmg959","country_code":"SG","type":"education","lineage":["https://openalex.org/I79891267"]}],"countries":["SG"],"is_corresponding":false,"raw_author_name":"Bing Tian Dai","raw_affiliation_strings":["School of Information Systems, Singapore Management University, Singapore"],"affiliations":[{"raw_affiliation_string":"School of Information Systems, Singapore Management University, Singapore","institution_ids":["https://openalex.org/I79891267"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5072830238"],"corresponding_institution_ids":["https://openalex.org/I79891267"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.33142129,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"53","issue":null,"first_page":"774","last_page":"779"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13274","display_name":"Expert finding and Q&A systems","score":0.9987999796867371,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T13274","display_name":"Expert finding and Q&A systems","score":0.9987999796867371,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11122","display_name":"Online Learning and Analytics","score":0.998199999332428,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10162","display_name":"Online and Blended Learning","score":0.986299991607666,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7155959606170654},{"id":"https://openalex.org/keywords/class","display_name":"Class (philosophy)","score":0.7004233598709106},{"id":"https://openalex.org/keywords/curriculum","display_name":"Curriculum","score":0.6709039807319641},{"id":"https://openalex.org/keywords/ask-price","display_name":"Ask price","score":0.6047983169555664},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.5251631140708923},{"id":"https://openalex.org/keywords/student-engagement","display_name":"Student engagement","score":0.5074653029441833},{"id":"https://openalex.org/keywords/face","display_name":"Face (sociological concept)","score":0.46925947070121765},{"id":"https://openalex.org/keywords/mathematics-education","display_name":"Mathematics education","score":0.4315783381462097},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.35660791397094727},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.20970159769058228},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.15477430820465088},{"id":"https://openalex.org/keywords/pedagogy","display_name":"Pedagogy","score":0.14497381448745728}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7155959606170654},{"id":"https://openalex.org/C2777212361","wikidata":"https://www.wikidata.org/wiki/Q5127848","display_name":"Class (philosophy)","level":2,"score":0.7004233598709106},{"id":"https://openalex.org/C47177190","wikidata":"https://www.wikidata.org/wiki/Q207137","display_name":"Curriculum","level":2,"score":0.6709039807319641},{"id":"https://openalex.org/C90329073","wikidata":"https://www.wikidata.org/wiki/Q914232","display_name":"Ask price","level":2,"score":0.6047983169555664},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5251631140708923},{"id":"https://openalex.org/C194519906","wikidata":"https://www.wikidata.org/wiki/Q7627827","display_name":"Student engagement","level":2,"score":0.5074653029441833},{"id":"https://openalex.org/C2779304628","wikidata":"https://www.wikidata.org/wiki/Q3503480","display_name":"Face (sociological concept)","level":2,"score":0.46925947070121765},{"id":"https://openalex.org/C145420912","wikidata":"https://www.wikidata.org/wiki/Q853077","display_name":"Mathematics education","level":1,"score":0.4315783381462097},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.35660791397094727},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.20970159769058228},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.15477430820465088},{"id":"https://openalex.org/C19417346","wikidata":"https://www.wikidata.org/wiki/Q7922","display_name":"Pedagogy","level":1,"score":0.14497381448745728},{"id":"https://openalex.org/C136264566","wikidata":"https://www.wikidata.org/wiki/Q159810","display_name":"Economy","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1109/tale48869.2020.9368343","is_oa":false,"landing_page_url":"https://doi.org/10.1109/tale48869.2020.9368343","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2020 IEEE International Conference on Teaching, Assessment, and Learning for Engineering (TALE)","raw_type":"proceedings-article"},{"id":"pmh:oai:ink.library.smu.edu.sg:sis_research-6914","is_oa":false,"landing_page_url":"https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=6914&context=sis_research","pdf_url":null,"source":{"id":"https://openalex.org/S4377196871","display_name":"Institutional Knowledge (InK) - Institutional Knowledge at Singapore Management University (Singapore Management University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I79891267","host_organization_name":"Singapore Management University","host_organization_lineage":["https://openalex.org/I79891267"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"https://doi.org/10.1109/TALE48869.2020.9368343","raw_type":"Conference Proceeding Article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.41999998688697815,"display_name":"Quality Education","id":"https://metadata.un.org/sdg/4"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":23,"referenced_works":["https://openalex.org/W1498982155","https://openalex.org/W1519986378","https://openalex.org/W1595917920","https://openalex.org/W1891617000","https://openalex.org/W1961365048","https://openalex.org/W1963671969","https://openalex.org/W2057710186","https://openalex.org/W2059315948","https://openalex.org/W2068170749","https://openalex.org/W2070841107","https://openalex.org/W2083670168","https://openalex.org/W2188323193","https://openalex.org/W2292818183","https://openalex.org/W2743351770","https://openalex.org/W2774272969","https://openalex.org/W2786101221","https://openalex.org/W2806072296","https://openalex.org/W2908822706","https://openalex.org/W2913979737","https://openalex.org/W2954927912","https://openalex.org/W4255251746","https://openalex.org/W6635346554","https://openalex.org/W6759119822"],"related_works":["https://openalex.org/W2168627904","https://openalex.org/W2515552481","https://openalex.org/W1570348318","https://openalex.org/W2015444353","https://openalex.org/W3013494979","https://openalex.org/W156769215","https://openalex.org/W4308101915","https://openalex.org/W3194047734","https://openalex.org/W2251005117","https://openalex.org/W2082963792"],"abstract_inverted_index":{"Past":[0],"research":[1,19],"on":[2],"analysing":[3,61],"end-of-term":[4],"student":[5,23,33],"feedback":[6,24],"tend":[7],"to":[8,48,110,127,140],"result":[9],"in":[10,55],"only":[11],"high-level":[12],"course":[13,77,85],"improvement":[14,132],"suggestions,":[15],"and":[16,32,43,52,65,73,105],"some":[17],"recent":[18],"even":[20],"argued":[21],"that":[22],"is":[25],"a":[26],"poor":[27],"indicator":[28],"of":[29],"teaching":[30],"effectiveness":[31],"learning.":[34],"Our":[35,134],"intelligent":[36],"Q&A":[37,97,146],"platform":[38,98],"with":[39],"machine":[40],"learning":[41,91],"prediction":[42],"engagement":[44],"features":[45],"allow":[46],"students":[47,89],"ask":[49],"self-directed":[50,145],"questions":[51],"provide":[53],"answers":[54],"an":[56,100],"out-of-class":[57],"informal":[58],"setting.":[59],"By":[60],"such":[62],"high":[63],"quality":[64],"truthful":[66],"posts":[67,109],"which":[68,87],"represent":[69],"the":[70,76,83,88,112,120],"students'":[71,144],"queries":[72],"knowledge":[74],"about":[75],"content,":[78],"we":[79],"can":[80,137,147],"better":[81],"identify":[82,111],"exact":[84],"topics":[86],"face":[90],"challenges.":[92],"We":[93],"have":[94],"implemented":[95],"our":[96],"for":[99],"undergraduate":[101],"spreadsheets":[102],"modelling":[103],"course,":[104],"analysed":[106],"1025":[107],"meaningful":[108],"hot":[113,122],"areas":[114],"represented":[115],"as":[116],"topic":[117],"tags,":[118],"map":[119],"identified":[121],"tags":[123],"progression":[124],"over":[125],"time,":[126],"direct":[128],"instructors":[129],"towards":[130],"targeted":[131],"actions.":[133],"proposed":[135],"approach":[136],"be":[138,148],"applied":[139],"other":[141],"courses":[142],"where":[143],"implemented.":[149]},"counts_by_year":[],"updated_date":"2026-04-04T16:13:02.066488","created_date":"2025-10-10T00:00:00"}