{"id":"https://openalex.org/W4416799347","doi":"https://doi.org/10.1109/snpd65828.2025.11252796","title":"Internet access and mobile service choice behavior analysis considering service change intention","display_name":"Internet access and mobile service choice behavior analysis considering service change intention","publication_year":2025,"publication_date":"2025-06-25","ids":{"openalex":"https://openalex.org/W4416799347","doi":"https://doi.org/10.1109/snpd65828.2025.11252796"},"language":null,"primary_location":{"id":"doi:10.1109/snpd65828.2025.11252796","is_oa":false,"landing_page_url":"https://doi.org/10.1109/snpd65828.2025.11252796","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2025 IEEE/ACIS 29th International Conference on Software Engineering, Artificial Intelligence, Networking and Parallel/Distributed Computing (SNPD)","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5021085205","display_name":"Ken Nishimatsu","orcid":null},"institutions":[{"id":"https://openalex.org/I8488066","display_name":"Chiba Institute of Technology","ror":"https://ror.org/00qwnam72","country_code":"JP","type":"education","lineage":["https://openalex.org/I8488066"]}],"countries":["JP"],"is_corresponding":true,"raw_author_name":"Ken Nishimatsu","raw_affiliation_strings":["Chiba Institute of Technology,Department of Management Information Science,Chiba,Japan"],"affiliations":[{"raw_affiliation_string":"Chiba Institute of Technology,Department of Management Information Science,Chiba,Japan","institution_ids":["https://openalex.org/I8488066"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5101128758","display_name":"Akiya Inoue","orcid":null},"institutions":[{"id":"https://openalex.org/I3130955099","display_name":"Shoin University","ror":"https://ror.org/02x3ztz93","country_code":"JP","type":"education","lineage":["https://openalex.org/I3130955099"]}],"countries":["JP"],"is_corresponding":false,"raw_author_name":"Akiya Inoue","raw_affiliation_strings":["Shoin University,Department of Media, Information, and Cultural Studies,Japan"],"affiliations":[{"raw_affiliation_string":"Shoin University,Department of Media, Information, and Cultural Studies,Japan","institution_ids":["https://openalex.org/I3130955099"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5021085205"],"corresponding_institution_ids":["https://openalex.org/I8488066"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.45173141,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"639","last_page":"644"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.10859999805688858,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.10859999805688858,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.05429999902844429,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13777","display_name":"Cognitive and psychological constructs research","score":0.05420000106096268,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/mobile-service","display_name":"Mobile service","score":0.583299994468689},{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.5697000026702881},{"id":"https://openalex.org/keywords/internet-access","display_name":"Internet access","score":0.5418999791145325},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.506600022315979},{"id":"https://openalex.org/keywords/service-provider","display_name":"Service provider","score":0.4950999915599823},{"id":"https://openalex.org/keywords/mobile-telephony","display_name":"Mobile telephony","score":0.46880000829696655},{"id":"https://openalex.org/keywords/mobile-broadband","display_name":"Mobile broadband","score":0.42260000109672546},{"id":"https://openalex.org/keywords/mobile-qos","display_name":"Mobile QoS","score":0.41110000014305115},{"id":"https://openalex.org/keywords/mobile-business-development","display_name":"Mobile business development","score":0.40790000557899475}],"concepts":[{"id":"https://openalex.org/C2780559388","wikidata":"https://www.wikidata.org/wiki/Q1247189","display_name":"Mobile service","level":3,"score":0.583299994468689},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.5697000026702881},{"id":"https://openalex.org/C83849155","wikidata":"https://www.wikidata.org/wiki/Q1472399","display_name":"Internet access","level":3,"score":0.5418999791145325},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.506600022315979},{"id":"https://openalex.org/C116537","wikidata":"https://www.wikidata.org/wiki/Q2169973","display_name":"Service provider","level":3,"score":0.4950999915599823},{"id":"https://openalex.org/C95491727","wikidata":"https://www.wikidata.org/wiki/Q992968","display_name":"Mobile telephony","level":3,"score":0.46880000829696655},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4634000062942505},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.42969998717308044},{"id":"https://openalex.org/C78834623","wikidata":"https://www.wikidata.org/wiki/Q640394","display_name":"Mobile broadband","level":3,"score":0.42260000109672546},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.41690000891685486},{"id":"https://openalex.org/C169761439","wikidata":"https://www.wikidata.org/wiki/Q6886951","display_name":"Mobile QoS","level":4,"score":0.41110000014305115},{"id":"https://openalex.org/C97023534","wikidata":"https://www.wikidata.org/wiki/Q6887067","display_name":"Mobile business development","level":5,"score":0.40790000557899475},{"id":"https://openalex.org/C68595000","wikidata":"https://www.wikidata.org/wiki/Q2274177","display_name":"Service delivery framework","level":3,"score":0.39309999346733093},{"id":"https://openalex.org/C144543869","wikidata":"https://www.wikidata.org/wiki/Q2738570","display_name":"Mobile computing","level":2,"score":0.37439998984336853},{"id":"https://openalex.org/C61063171","wikidata":"https://www.wikidata.org/wiki/Q532781","display_name":"Service design","level":4,"score":0.36059999465942383},{"id":"https://openalex.org/C33271190","wikidata":"https://www.wikidata.org/wiki/Q3467747","display_name":"Telecommunications service","level":2,"score":0.35929998755455017},{"id":"https://openalex.org/C97300177","wikidata":"https://www.wikidata.org/wiki/Q1994744","display_name":"Data as a service","level":3,"score":0.34389999508857727},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.33410000801086426},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.3264000117778778},{"id":"https://openalex.org/C36800599","wikidata":"https://www.wikidata.org/wiki/Q915808","display_name":"Public land mobile network","level":4,"score":0.32019999623298645},{"id":"https://openalex.org/C174336149","wikidata":"https://www.wikidata.org/wiki/Q3351533","display_name":"Internet transit","level":4,"score":0.31940001249313354},{"id":"https://openalex.org/C516764902","wikidata":"https://www.wikidata.org/wiki/Q1043805","display_name":"Mobile Web","level":4,"score":0.3098999857902527},{"id":"https://openalex.org/C186967261","wikidata":"https://www.wikidata.org/wiki/Q5082128","display_name":"Mobile device","level":2,"score":0.29649999737739563},{"id":"https://openalex.org/C136406813","wikidata":"https://www.wikidata.org/wiki/Q2084051","display_name":"Internet appliance","level":4,"score":0.27379998564720154},{"id":"https://openalex.org/C125308379","wikidata":"https://www.wikidata.org/wiki/Q363057","display_name":"Market segmentation","level":2,"score":0.26820001006126404},{"id":"https://openalex.org/C509933004","wikidata":"https://www.wikidata.org/wiki/Q194163","display_name":"Broadband","level":2,"score":0.26809999346733093},{"id":"https://openalex.org/C160949748","wikidata":"https://www.wikidata.org/wiki/Q1365703","display_name":"Mobile payment","level":3,"score":0.26589998602867126},{"id":"https://openalex.org/C2985706004","wikidata":"https://www.wikidata.org/wiki/Q1043805","display_name":"Mobile internet","level":3,"score":0.2619999945163727},{"id":"https://openalex.org/C60952562","wikidata":"https://www.wikidata.org/wiki/Q6887246","display_name":"Mobile technology","level":3,"score":0.2606000006198883},{"id":"https://openalex.org/C61974975","wikidata":"https://www.wikidata.org/wiki/Q5196436","display_name":"Customer Service Assurance","level":5,"score":0.25940001010894775}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/snpd65828.2025.11252796","is_oa":false,"landing_page_url":"https://doi.org/10.1109/snpd65828.2025.11252796","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2025 IEEE/ACIS 29th International Conference on Software Engineering, Artificial Intelligence, Networking and Parallel/Distributed Computing (SNPD)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":11,"referenced_works":["https://openalex.org/W1486184885","https://openalex.org/W1975959690","https://openalex.org/W2021078693","https://openalex.org/W2088585652","https://openalex.org/W2099773105","https://openalex.org/W2569374201","https://openalex.org/W2965269964","https://openalex.org/W2982359107","https://openalex.org/W4321764697","https://openalex.org/W4384153684","https://openalex.org/W4385901252"],"related_works":[],"abstract_inverted_index":{"The":[0,191],"purpose":[1],"of":[2,11,75,88,172,188,233,250,257],"this":[3,234],"study":[4,235],"is":[5,214],"to":[6,23,35,43,162,184,238],"understand":[7,24],"service":[8,14,26,36,61,173,224,259],"choice":[9,178],"behavior":[10],"Internet":[12,63,84,125],"access":[13,64,126,149],"at":[15,65,127,150],"home":[16],"and":[17,33,92,111,152,180,202,221,247],"mobile":[18,68,93,112,132,145,223],"communication":[19,76],"services.":[20,99,133,164],"In":[21,47,80],"particular,":[22],"whether":[25,139,159],"change":[27,163],"intention":[28],"affects":[29],"their":[30],"decision-making":[31,200,248],"factors":[32,201,249],"sensitivity":[34,170],"attributes.":[37],"Telecommunications":[38],"market":[39],"in":[40,199],"Japan":[41],"continues":[42],"be":[44,106],"highly":[45],"competitive.":[46],"the":[48,78,83,89,101,186,218,222,231,244,255],"past,":[49],"broadband":[50],"fixed-line":[51,98,109,122,142],"services":[52,69,110,113,123,143,146],"such":[53],"as":[54,59,72],"fiber":[55],"optics":[56],"were":[57,70],"provided":[58,71],"a":[60,73,176,215,239],"for":[62,124,147],"home,":[66,128,151],"while":[67,129],"means":[74],"outside":[77],"home.":[79],"recent":[81],"years,":[82],"has":[85],"become":[86],"part":[87],"social":[90],"infrastructure,":[91],"carriers":[94],"are":[95,114,197,236],"increasingly":[96],"providing":[97],"Furthermore,":[100,209],"differences":[102,198],"between":[103,217],"what":[104],"can":[105],"done":[107],"with":[108],"gradually":[115],"becoming":[116],"smaller.":[117],"Therefore,":[118],"some":[119],"users":[120,136],"use":[121,131,141],"others":[130],"We":[134],"segmented":[135,154],"based":[137,157],"on":[138,158],"they":[140,160],"or":[144],"internet":[148],"further":[153],"each":[155,189,207,251],"segment":[156,252],"intend":[161],"Using":[165],"survey":[166],"data,":[167],"we":[168,210],"conducted":[169],"analysis":[171,183,192],"attributes":[174],"using":[175],"discrete":[177],"model":[179],"user":[181,204,245],"segmentation":[182],"extract":[185],"characteristics":[187],"segment.":[190,208],"results":[193,232],"confirmed":[194],"that":[195,212],"there":[196,213],"representative":[203],"profiles":[205,246],"among":[206],"found":[211],"relationship":[216],"segments":[219],"analyzed":[220],"providers":[225],"currently":[226],"used":[227],"by":[228],"users.":[229],"Although":[230],"limited":[237],"single":[240],"case":[241],"study,":[242],"understanding":[243],"will":[253],"enable":[254],"development":[256],"effective":[258],"strategies.":[260]},"counts_by_year":[],"updated_date":"2026-03-07T16:01:11.037858","created_date":"2025-11-28T00:00:00"}
