{"id":"https://openalex.org/W2002650708","doi":"https://doi.org/10.1109/snpd.2014.6888729","title":"Pitfalls of analyzing a cross-company dataset of software maintenance and support","display_name":"Pitfalls of analyzing a cross-company dataset of software maintenance and support","publication_year":2014,"publication_date":"2014-06-01","ids":{"openalex":"https://openalex.org/W2002650708","doi":"https://doi.org/10.1109/snpd.2014.6888729","mag":"2002650708"},"language":"en","primary_location":{"id":"doi:10.1109/snpd.2014.6888729","is_oa":false,"landing_page_url":"https://doi.org/10.1109/snpd.2014.6888729","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"15th IEEE/ACIS International Conference on Software Engineering, Artificial Intelligence, Networking and Parallel/Distributed Computing (SNPD)","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5015277478","display_name":"Masateru Tsunoda","orcid":null},"institutions":[{"id":"https://openalex.org/I916559398","display_name":"Kindai University","ror":"https://ror.org/05kt9ap64","country_code":"JP","type":"education","lineage":["https://openalex.org/I916559398"]}],"countries":["JP"],"is_corresponding":true,"raw_author_name":"Masateru Tsunoda","raw_affiliation_strings":["Kinki University, Osaka, Japan","Kinki university, Higashi-Osaka, Japan"],"affiliations":[{"raw_affiliation_string":"Kinki University, Osaka, Japan","institution_ids":["https://openalex.org/I916559398"]},{"raw_affiliation_string":"Kinki university, Higashi-Osaka, Japan","institution_ids":["https://openalex.org/I916559398"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5108466213","display_name":"Kenichi Ono","orcid":null},"institutions":[{"id":"https://openalex.org/I916559398","display_name":"Kindai University","ror":"https://ror.org/05kt9ap64","country_code":"JP","type":"education","lineage":["https://openalex.org/I916559398"]}],"countries":["JP"],"is_corresponding":false,"raw_author_name":"Kenichi Ono","raw_affiliation_strings":["Kinki University, Osaka, Japan","Kinki university, Higashi-Osaka, Japan"],"affiliations":[{"raw_affiliation_string":"Kinki University, Osaka, Japan","institution_ids":["https://openalex.org/I916559398"]},{"raw_affiliation_string":"Kinki university, Higashi-Osaka, Japan","institution_ids":["https://openalex.org/I916559398"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5015277478"],"corresponding_institution_ids":["https://openalex.org/I916559398"],"apc_list":null,"apc_paid":null,"fwci":4.7334,"has_fulltext":false,"cited_by_count":9,"citation_normalized_percentile":{"value":0.94761784,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":97},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"6"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10260","display_name":"Software Engineering Research","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10260","display_name":"Software Engineering Research","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12423","display_name":"Software Reliability and Analysis Research","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1712","display_name":"Software"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/benchmarking","display_name":"Benchmarking","score":0.857812762260437},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6583114862442017},{"id":"https://openalex.org/keywords/benchmark","display_name":"Benchmark (surveying)","score":0.6316723823547363},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.5436122417449951},{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.538219153881073},{"id":"https://openalex.org/keywords/software-maintenance","display_name":"Software maintenance","score":0.531541109085083},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.47716349363327026},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.4436338543891907},{"id":"https://openalex.org/keywords/software-development","display_name":"Software development","score":0.42174696922302246},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.35311511158943176},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.18204590678215027},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.15408316254615784}],"concepts":[{"id":"https://openalex.org/C86251818","wikidata":"https://www.wikidata.org/wiki/Q816754","display_name":"Benchmarking","level":2,"score":0.857812762260437},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6583114862442017},{"id":"https://openalex.org/C185798385","wikidata":"https://www.wikidata.org/wiki/Q1161707","display_name":"Benchmark (surveying)","level":2,"score":0.6316723823547363},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.5436122417449951},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.538219153881073},{"id":"https://openalex.org/C101317890","wikidata":"https://www.wikidata.org/wiki/Q940053","display_name":"Software maintenance","level":4,"score":0.531541109085083},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.47716349363327026},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.4436338543891907},{"id":"https://openalex.org/C529173508","wikidata":"https://www.wikidata.org/wiki/Q638608","display_name":"Software development","level":3,"score":0.42174696922302246},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.35311511158943176},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.18204590678215027},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.15408316254615784},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.0},{"id":"https://openalex.org/C13280743","wikidata":"https://www.wikidata.org/wiki/Q131089","display_name":"Geodesy","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/snpd.2014.6888729","is_oa":false,"landing_page_url":"https://doi.org/10.1109/snpd.2014.6888729","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"15th IEEE/ACIS International Conference on Software Engineering, Artificial Intelligence, Networking and Parallel/Distributed Computing (SNPD)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","score":0.550000011920929,"display_name":"Industry, innovation and infrastructure"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":13,"referenced_works":["https://openalex.org/W1965608936","https://openalex.org/W1971010819","https://openalex.org/W2006198120","https://openalex.org/W2021565261","https://openalex.org/W2032652782","https://openalex.org/W2058068298","https://openalex.org/W2108693132","https://openalex.org/W2110542691","https://openalex.org/W2134176539","https://openalex.org/W2146651617","https://openalex.org/W2186061835","https://openalex.org/W2323444743","https://openalex.org/W6686517816"],"related_works":["https://openalex.org/W4399363378","https://openalex.org/W2097951047","https://openalex.org/W2476117260","https://openalex.org/W11363933","https://openalex.org/W2770531922","https://openalex.org/W2114713071","https://openalex.org/W1845068655","https://openalex.org/W2534105126","https://openalex.org/W2187112547","https://openalex.org/W4321354308"],"abstract_inverted_index":{"It":[0,126],"is":[1,23,36,60],"important":[2],"to":[3,38,123],"establish":[4,47],"a":[5,48,57],"benchmark":[6,49],"of":[7,28,42,50,83],"work":[8,40,51],"efficiency":[9,41,52],"for":[10,26,53,131],"software":[11,54,84,99,135],"maintenance":[12,16,85,100,136],"and":[13,17,86,101,121,137],"support.":[14,87],"For":[15,31],"support":[18,102,138],"service":[19,33,44],"providers,":[20],"the":[21,24,32,80,89,105,145],"benchmarking":[22],"basis":[25],"improvement":[27],"their":[29],"work.":[30],"purchasers,":[34],"it":[35,67],"useful":[37,130],"check":[39],"contracted":[43],"provider.":[45],"To":[46],"development":[55],"activities,":[56],"cross-company":[58,81],"dataset":[59,82,139],"often":[61],"used.":[62],"Data":[63],"points":[64],"included":[65],"in":[66,144],"are":[68,107],"collected":[69],"from":[70],"various":[71],"organizations.":[72],"ISBSG":[73,98,134],"(International":[74],"Software":[75],"Benchmarking":[76],"Standards":[77],"Group)":[78],"builds":[79],"In":[88,114],"analysis,":[90],"we":[91,117],"found":[92],"some":[93,119],"pitfalls":[94,106],"when":[95],"one":[96],"analyzes":[97],"dataset.":[103],"If":[104],"ignored,":[108],"spurious":[109],"relationships":[110],"would":[111,127],"be":[112,128,141],"found.":[113],"this":[115],"paper,":[116],"showed":[118],"pitfalls,":[120],"how":[122],"avoid":[124],"it.":[125],"very":[129],"researchers,":[132],"because":[133],"may":[140],"widely":[142],"used":[143],"near":[146],"future.":[147]},"counts_by_year":[{"year":2020,"cited_by_count":2},{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":2},{"year":2016,"cited_by_count":3},{"year":2015,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
