{"id":"https://openalex.org/W4407786451","doi":"https://doi.org/10.1109/snams64316.2024.10883818","title":"Using Digital Surveillance to Improve PR Strategies: Strengthening Trust, Media Relations, and Crisis Communication in the UAE","display_name":"Using Digital Surveillance to Improve PR Strategies: Strengthening Trust, Media Relations, and Crisis Communication in the UAE","publication_year":2024,"publication_date":"2024-12-09","ids":{"openalex":"https://openalex.org/W4407786451","doi":"https://doi.org/10.1109/snams64316.2024.10883818"},"language":"en","primary_location":{"id":"doi:10.1109/snams64316.2024.10883818","is_oa":false,"landing_page_url":"https://doi.org/10.1109/snams64316.2024.10883818","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2024 11th International Conference on Social Networks Analysis, Management and Security (SNAMS)","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5050148250","display_name":"Faycal Farhi","orcid":"https://orcid.org/0000-0003-2738-6970"},"institutions":[{"id":"https://openalex.org/I161913731","display_name":"Al Ain University","ror":"https://ror.org/023abrt21","country_code":"AE","type":"education","lineage":["https://openalex.org/I161913731"]}],"countries":["AE"],"is_corresponding":true,"raw_author_name":"Faycal Farhi","raw_affiliation_strings":["College of Communication and Media, Al Ain University,Al Ain,UAE"],"affiliations":[{"raw_affiliation_string":"College of Communication and Media, Al Ain University,Al Ain,UAE","institution_ids":["https://openalex.org/I161913731"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5084346750","display_name":"Riadh Jeljeli","orcid":"https://orcid.org/0000-0003-2379-1207"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Riadh Jeljeli","raw_affiliation_strings":["College of Arts, Science, Information Technology and Communication, University of Kalba,UAE"],"affiliations":[{"raw_affiliation_string":"College of Arts, Science, Information Technology and Communication, University of Kalba,UAE","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5062307021","display_name":"Mohamed Mallek","orcid":"https://orcid.org/0009-0009-0906-248X"},"institutions":[{"id":"https://openalex.org/I1323252656","display_name":"Information Technology University","ror":"https://ror.org/00ngv8j44","country_code":"PK","type":"education","lineage":["https://openalex.org/I1323252656"]}],"countries":["PK"],"is_corresponding":false,"raw_author_name":"Mohamed Mallek","raw_affiliation_strings":["College of Arts, Sciences and Information Technology, University of Khorfakkan,UAE"],"affiliations":[{"raw_affiliation_string":"College of Arts, Sciences and Information Technology, University of Khorfakkan,UAE","institution_ids":["https://openalex.org/I1323252656"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5080420614","display_name":"Alaaldin Zahra","orcid":null},"institutions":[{"id":"https://openalex.org/I161913731","display_name":"Al Ain University","ror":"https://ror.org/023abrt21","country_code":"AE","type":"education","lineage":["https://openalex.org/I161913731"]}],"countries":["AE"],"is_corresponding":false,"raw_author_name":"Alaaldin Zahra","raw_affiliation_strings":["College of Communication and Media, Al Ain University,Al Ain,UAE"],"affiliations":[{"raw_affiliation_string":"College of Communication and Media, Al Ain University,Al Ain,UAE","institution_ids":["https://openalex.org/I161913731"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5115395456","display_name":"Mouna Farhi","orcid":null},"institutions":[{"id":"https://openalex.org/I4210124230","display_name":"Universit\u00e9 Mustapha Stambouli de Mascara","ror":"https://ror.org/02vqddp65","country_code":"DZ","type":"education","lineage":["https://openalex.org/I4210124230"]}],"countries":["DZ"],"is_corresponding":false,"raw_author_name":"Mouna Farhi","raw_affiliation_strings":["University of Mustapha Stanbouli Mascara,Faculty of Economics, Commercial Sciences, and Management Sciences,Algeria"],"affiliations":[{"raw_affiliation_string":"University of Mustapha Stanbouli Mascara,Faculty of Economics, Commercial Sciences, and Management Sciences,Algeria","institution_ids":["https://openalex.org/I4210124230"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5087997883","display_name":"Khaled Zamoum","orcid":"https://orcid.org/0000-0002-3560-132X"},"institutions":[{"id":"https://openalex.org/I29891158","display_name":"University of Sharjah","ror":"https://ror.org/00engpz63","country_code":"AE","type":"education","lineage":["https://openalex.org/I29891158"]}],"countries":["AE"],"is_corresponding":false,"raw_author_name":"Khaled Zamoum","raw_affiliation_strings":["College of Communication, University of Sharjah,Sharjah,UAE"],"affiliations":[{"raw_affiliation_string":"College of Communication, University of Sharjah,Sharjah,UAE","institution_ids":["https://openalex.org/I29891158"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5116347442","display_name":"Mohannad Althawabeyeh","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Mohannad Althawabeyeh","raw_affiliation_strings":["College of Arts, Science, Information Technology and Communication, University of Kalba,UAE"],"affiliations":[{"raw_affiliation_string":"College of Arts, Science, Information Technology and Communication, University of Kalba,UAE","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5054248437","display_name":"Omar Daoudi","orcid":"https://orcid.org/0000-0001-6510-5899"},"institutions":[{"id":"https://openalex.org/I29891158","display_name":"University of Sharjah","ror":"https://ror.org/00engpz63","country_code":"AE","type":"education","lineage":["https://openalex.org/I29891158"]}],"countries":["AE"],"is_corresponding":false,"raw_author_name":"Omar Daoudi","raw_affiliation_strings":["College of Communication, University of Sharjah,Sharjah,UAE"],"affiliations":[{"raw_affiliation_string":"College of Communication, University of Sharjah,Sharjah,UAE","institution_ids":["https://openalex.org/I29891158"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":8,"corresponding_author_ids":["https://openalex.org/A5050148250"],"corresponding_institution_ids":["https://openalex.org/I161913731"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.37359812,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"91","last_page":"96"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11121","display_name":"Public Relations and Crisis Communication","score":0.9235000014305115,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11121","display_name":"Public Relations and Crisis Communication","score":0.9235000014305115,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/crisis-communication","display_name":"Crisis communication","score":0.5952145457267761},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.48434436321258545},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4623047411441803},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.4194851517677307},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.3742344379425049},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.33718350529670715},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.33251506090164185},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.32582780718803406},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.23671486973762512}],"concepts":[{"id":"https://openalex.org/C2776058685","wikidata":"https://www.wikidata.org/wiki/Q378874","display_name":"Crisis communication","level":2,"score":0.5952145457267761},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.48434436321258545},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4623047411441803},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.4194851517677307},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3742344379425049},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.33718350529670715},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.33251506090164185},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.32582780718803406},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.23671486973762512}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/snams64316.2024.10883818","is_oa":false,"landing_page_url":"https://doi.org/10.1109/snams64316.2024.10883818","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2024 11th International Conference on Social Networks Analysis, Management and Security (SNAMS)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":21,"referenced_works":["https://openalex.org/W1543969394","https://openalex.org/W1975398860","https://openalex.org/W1981513336","https://openalex.org/W2159957744","https://openalex.org/W2332529646","https://openalex.org/W2519380942","https://openalex.org/W2603725518","https://openalex.org/W2757330327","https://openalex.org/W2807993115","https://openalex.org/W2946985204","https://openalex.org/W2974630716","https://openalex.org/W3020907699","https://openalex.org/W3108789059","https://openalex.org/W3122204424","https://openalex.org/W3134007415","https://openalex.org/W4205304849","https://openalex.org/W4210834190","https://openalex.org/W4318901887","https://openalex.org/W4322704354","https://openalex.org/W4389047468","https://openalex.org/W4392978142"],"related_works":["https://openalex.org/W3184434457","https://openalex.org/W4353001404","https://openalex.org/W2425831785","https://openalex.org/W2087484936","https://openalex.org/W4390471405","https://openalex.org/W2152770871","https://openalex.org/W4292622199","https://openalex.org/W2324236481","https://openalex.org/W2598811422","https://openalex.org/W3112884020"],"abstract_inverted_index":{"This":[0,210],"research":[1,213],"examines":[2],"the":[3,15,23,85,111,155,189],"effect":[4],"of":[5,191],"digital":[6,45,72,119,167,192,224],"surveillance":[7,46,73,120,168,193],"in":[8,14,56,195],"PR":[9,75,96,122,170,216],"practices":[10],"on":[11,157],"strategic":[12],"communication":[13,55,159,208],"United":[16],"Arab":[17],"Emirates":[18],"(UAE).":[19],"Theoretically":[20],"supported":[21],"by":[22],"Surveillance":[24],"Capitalism":[25],"Theory,":[26],"data":[27],"is":[28,69,115,186],"gathered":[29],"from":[30],"376":[31],"UAE":[32],"public":[33,49,57,61,79,180,200,229],"relations":[34],"(PR)":[35],"professionals":[36,76,217],"using":[37],"a":[38,106],"structured":[39],"questionnaire.":[40],"The":[41],"study":[42],"found":[43,70,117],"that":[44,71,118,166,188],"positively":[47,162],"impacts":[48],"trust,":[50,201],"media":[51,65,127,131,138,149,152,203,231],"relations,":[52,204],"and":[53,64,92,101,104,129,137,146,178,205,222,230],"crisis":[54,158,183,207],"relations.":[58,232],"It":[59,68,87,140,185],"improves":[60,121],"trust":[62,83,108],"(p<0.000)":[63],"interactions":[66,134],"(p<0.000).":[67],"allows":[74],"to":[77,98,125,198,214,219,226],"address":[78],"concerns,":[80],"building":[81],"greater":[82],"with":[84,110,135],"audience.":[86],"helps":[88,141,169],"provide":[89,175],"more":[90,212],"accurate":[91],"relevant":[93],"information,":[94],"enabling":[95],"teams":[97,171],"quickly":[99],"identify":[100],"rectify":[102],"misinformation":[103],"promoting":[105],"stronger":[107,228],"relationship":[109],"public.":[112],"Besides,":[113],"it":[114],"also":[116,160],"professionals'":[123],"ability":[124,197],"monitor":[126,179],"trends":[128],"understand":[130],"sentiment,":[132,181],"improving":[133,182],"journalists":[136],"outlets.":[139],"draft":[142],"timely":[143,176],"press":[144],"releases":[145],"determine":[147],"key":[148],"influencers,":[150],"maintaining":[151],"relationships.":[153],"Finally,":[154],"impact":[156],"remained":[161],"significant":[163],"(p<0.000),":[164],"implying":[165],"recognize":[172],"crises":[173],"early,":[174],"updates,":[177],"communication.":[184],"concluded":[187],"significance":[190],"lies":[194],"its":[196],"improve":[199,202],"promote":[206,227],"strategies.":[209],"suggests":[211],"help":[215],"adapt":[218],"new":[220],"challenges":[221],"use":[223],"tools":[225]},"counts_by_year":[],"updated_date":"2025-12-28T23:10:05.387466","created_date":"2025-10-10T00:00:00"}