{"id":"https://openalex.org/W2990469778","doi":"https://doi.org/10.1109/smc.2019.8914507","title":"Workforce Scheduling System to Manage Static Optimization and Dynamic Re-optimization for Field Service","display_name":"Workforce Scheduling System to Manage Static Optimization and Dynamic Re-optimization for Field Service","publication_year":2019,"publication_date":"2019-10-01","ids":{"openalex":"https://openalex.org/W2990469778","doi":"https://doi.org/10.1109/smc.2019.8914507","mag":"2990469778"},"language":"en","primary_location":{"id":"doi:10.1109/smc.2019.8914507","is_oa":false,"landing_page_url":"https://doi.org/10.1109/smc.2019.8914507","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2019 IEEE International Conference on Systems, Man and Cybernetics (SMC)","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5061039982","display_name":"Yoshiki Yumbe","orcid":null},"institutions":[{"id":"https://openalex.org/I65143321","display_name":"Hitachi (Japan)","ror":"https://ror.org/02exqgm79","country_code":"JP","type":"company","lineage":["https://openalex.org/I65143321"]}],"countries":["JP"],"is_corresponding":false,"raw_author_name":"Yoshiki Yumbe","raw_affiliation_strings":["Global Center for Social Innovation - Tokyo, Research & Development Group, Hitachi, Ltd. 1-280, Higashi-koigakubo, Kokubunji-shi, Tokyo, Japan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Global Center for Social Innovation - Tokyo, Research & Development Group, Hitachi, Ltd. 1-280, Higashi-koigakubo, Kokubunji-shi, Tokyo, Japan","institution_ids":["https://openalex.org/I65143321"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5086014981","display_name":"Norihisa Komoda","orcid":null},"institutions":[{"id":"https://openalex.org/I98285908","display_name":"The University of Osaka","ror":"https://ror.org/035t8zc32","country_code":"JP","type":"education","lineage":["https://openalex.org/I98285908"]}],"countries":["JP"],"is_corresponding":false,"raw_author_name":"Norihisa Komoda","raw_affiliation_strings":["Graduate School of Information Science and Technology, Osaka University, 1-5, Yamadaoka, Suita, Osaka, Japan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Graduate School of Information Science and Technology, Osaka University, 1-5, Yamadaoka, Suita, Osaka, Japan","institution_ids":["https://openalex.org/I98285908"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5101451047","display_name":"Toru Fujiwara","orcid":"https://orcid.org/0000-0002-3371-5745"},"institutions":[{"id":"https://openalex.org/I98285908","display_name":"The University of Osaka","ror":"https://ror.org/035t8zc32","country_code":"JP","type":"education","lineage":["https://openalex.org/I98285908"]}],"countries":["JP"],"is_corresponding":false,"raw_author_name":"Toru Fujiwara","raw_affiliation_strings":["Graduate School of Information Science and Technology, Osaka University, 1-5, Yamadaoka, Suita, Osaka, Japan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Graduate School of Information Science and Technology, Osaka University, 1-5, Yamadaoka, Suita, Osaka, Japan","institution_ids":["https://openalex.org/I98285908"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":3,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"3142","last_page":"3147"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12401","display_name":"Scheduling and Timetabling Solutions","score":0.998199999332428,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12401","display_name":"Scheduling and Timetabling Solutions","score":0.998199999332428,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10551","display_name":"Scheduling and Optimization Algorithms","score":0.9979000091552734,"subfield":{"id":"https://openalex.org/subfields/2209","display_name":"Industrial and Manufacturing Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12782","display_name":"Assembly Line Balancing Optimization","score":0.996999979019165,"subfield":{"id":"https://openalex.org/subfields/2209","display_name":"Industrial and Manufacturing Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7196967601776123},{"id":"https://openalex.org/keywords/dynamic-priority-scheduling","display_name":"Dynamic priority scheduling","score":0.6368287801742554},{"id":"https://openalex.org/keywords/scheduling","display_name":"Scheduling (production processes)","score":0.6172195076942444},{"id":"https://openalex.org/keywords/fair-share-scheduling","display_name":"Fair-share scheduling","score":0.5190721154212952},{"id":"https://openalex.org/keywords/job-shop-scheduling","display_name":"Job shop scheduling","score":0.5100310444831848},{"id":"https://openalex.org/keywords/schedule","display_name":"Schedule","score":0.48920559883117676},{"id":"https://openalex.org/keywords/mathematical-optimization","display_name":"Mathematical optimization","score":0.45726829767227173},{"id":"https://openalex.org/keywords/rate-monotonic-scheduling","display_name":"Rate-monotonic scheduling","score":0.439348429441452},{"id":"https://openalex.org/keywords/distributed-computing","display_name":"Distributed computing","score":0.4044203758239746},{"id":"https://openalex.org/keywords/operations-research","display_name":"Operations research","score":0.3750917911529541},{"id":"https://openalex.org/keywords/real-time-computing","display_name":"Real-time computing","score":0.35093581676483154},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.1710195243358612},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.07760676741600037},{"id":"https://openalex.org/keywords/operating-system","display_name":"Operating system","score":0.07239344716072083}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7196967601776123},{"id":"https://openalex.org/C107568181","wikidata":"https://www.wikidata.org/wiki/Q5319000","display_name":"Dynamic priority scheduling","level":3,"score":0.6368287801742554},{"id":"https://openalex.org/C206729178","wikidata":"https://www.wikidata.org/wiki/Q2271896","display_name":"Scheduling (production processes)","level":2,"score":0.6172195076942444},{"id":"https://openalex.org/C31689143","wikidata":"https://www.wikidata.org/wiki/Q733809","display_name":"Fair-share scheduling","level":3,"score":0.5190721154212952},{"id":"https://openalex.org/C55416958","wikidata":"https://www.wikidata.org/wiki/Q6206757","display_name":"Job shop scheduling","level":3,"score":0.5100310444831848},{"id":"https://openalex.org/C68387754","wikidata":"https://www.wikidata.org/wiki/Q7271585","display_name":"Schedule","level":2,"score":0.48920559883117676},{"id":"https://openalex.org/C126255220","wikidata":"https://www.wikidata.org/wiki/Q141495","display_name":"Mathematical optimization","level":1,"score":0.45726829767227173},{"id":"https://openalex.org/C127456818","wikidata":"https://www.wikidata.org/wiki/Q238879","display_name":"Rate-monotonic scheduling","level":4,"score":0.439348429441452},{"id":"https://openalex.org/C120314980","wikidata":"https://www.wikidata.org/wiki/Q180634","display_name":"Distributed computing","level":1,"score":0.4044203758239746},{"id":"https://openalex.org/C42475967","wikidata":"https://www.wikidata.org/wiki/Q194292","display_name":"Operations research","level":1,"score":0.3750917911529541},{"id":"https://openalex.org/C79403827","wikidata":"https://www.wikidata.org/wiki/Q3988","display_name":"Real-time computing","level":1,"score":0.35093581676483154},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.1710195243358612},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.07760676741600037},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.07239344716072083}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/smc.2019.8914507","is_oa":false,"landing_page_url":"https://doi.org/10.1109/smc.2019.8914507","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2019 IEEE International Conference on Systems, Man and Cybernetics (SMC)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.6800000071525574,"id":"https://metadata.un.org/sdg/8","display_name":"Decent work and economic growth"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":14,"referenced_works":["https://openalex.org/W993994674","https://openalex.org/W2033133808","https://openalex.org/W2039939859","https://openalex.org/W2058419034","https://openalex.org/W2071827347","https://openalex.org/W2108980775","https://openalex.org/W2474598038","https://openalex.org/W2554737126","https://openalex.org/W2613386605","https://openalex.org/W2735962699","https://openalex.org/W2748123853","https://openalex.org/W2790975537","https://openalex.org/W6720973527","https://openalex.org/W6737882217"],"related_works":["https://openalex.org/W2184166483","https://openalex.org/W2397293317","https://openalex.org/W2377713709","https://openalex.org/W2225350526","https://openalex.org/W2373973180","https://openalex.org/W2372008037","https://openalex.org/W2167574351","https://openalex.org/W3036719625","https://openalex.org/W2367142822","https://openalex.org/W4390722068"],"abstract_inverted_index":{"A":[0,32,72],"workforce":[1],"scheduling":[2,39],"system":[3],"to":[4,43,88],"manage":[5,140],"both":[6],"static":[7],"optimization":[8],"and":[9,40,91,114,143],"dynamic":[10],"re-optimization":[11],"for":[12,35],"field":[13,100],"service":[14,93,101],"is":[15,19,47,74,83],"proposed.":[16,48],"The":[17,49,80,103,133],"problem":[18],"formally":[20],"defined":[21],"as":[22,76],"minimizing":[23],"the":[24,37,54,65,77,89,108,115,129,136],"total":[25,109,117],"labor":[26],"cost":[27],"while":[28,123],"satisfying":[29],"various":[30],"constraints.":[31],"heuristic":[33],"algorithm":[34,51,82,105,138],"optimizing":[36],"initial":[38],"re-scheduling":[41],"corresponding":[42],"unexpected":[44,141],"task":[45],"inputs":[46],"proposed":[50,81,104,137],"effectively":[52],"determines":[53],"organization":[55],"of":[56,67,94,119],"work":[57,62,147],"groups":[58,63],"by":[59,85,112,121],"integrating":[60],"two":[61],"on":[64],"basis":[66],"an":[68,145],"integration":[69],"priority":[70],"indicator.":[71],"prototype":[73],"implemented":[75],"web":[78],"system.":[79],"evaluated":[84],"applying":[86],"it":[87],"operation":[90],"maintenance":[92],"IT":[95],"equipment":[96],"in":[97],"a":[98],"Japanese":[99],"company.":[102],"can":[106,139],"reduce":[107],"travel":[110],"distance":[111],"20.9%":[113],"required":[116],"number":[118],"workers":[120],"12.9%":[122],"observing":[124],"time":[125],"constraints":[126],"compared":[127],"with":[128],"conventional":[130],"manual":[131],"scheduling.":[132],"results":[134],"show":[135],"tasks":[142],"establish":[144],"efficient":[146],"schedule.":[148]},"counts_by_year":[{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1}],"updated_date":"2026-07-14T23:27:15.235271","created_date":"2025-10-10T00:00:00"}