{"id":"https://openalex.org/W4404954456","doi":"https://doi.org/10.1109/sccc63879.2024.10767615","title":"Implementation and Evaluation of Recurrent Neural Network Models for an Intelligent University Admission Chatbot","display_name":"Implementation and Evaluation of Recurrent Neural Network Models for an Intelligent University Admission Chatbot","publication_year":2024,"publication_date":"2024-10-28","ids":{"openalex":"https://openalex.org/W4404954456","doi":"https://doi.org/10.1109/sccc63879.2024.10767615"},"language":"en","primary_location":{"id":"doi:10.1109/sccc63879.2024.10767615","is_oa":false,"landing_page_url":"https://doi.org/10.1109/sccc63879.2024.10767615","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2024 43rd International Conference of the Chilean Computer Science Society (SCCC)","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5114971809","display_name":"Estrella D. Vel\u00e1squez","orcid":"https://orcid.org/0009-0001-0000-5130"},"institutions":[{"id":"https://openalex.org/I4210165745","display_name":"Universidad Nacional de Moquegua","ror":"https://ror.org/05v2asf50","country_code":"PE","type":"education","lineage":["https://openalex.org/I4210165745"]}],"countries":["PE"],"is_corresponding":true,"raw_author_name":"Estrella D. Vel\u00e1squez","raw_affiliation_strings":["Universidad Nacional de Moquegua,AIMARA Research Group,Ilo,Peru"],"affiliations":[{"raw_affiliation_string":"Universidad Nacional de Moquegua,AIMARA Research Group,Ilo,Peru","institution_ids":["https://openalex.org/I4210165745"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5106218864","display_name":"Maribel E. Coaguila","orcid":null},"institutions":[{"id":"https://openalex.org/I4210165745","display_name":"Universidad Nacional de Moquegua","ror":"https://ror.org/05v2asf50","country_code":"PE","type":"education","lineage":["https://openalex.org/I4210165745"]}],"countries":["PE"],"is_corresponding":false,"raw_author_name":"Maribel E. Coaguila","raw_affiliation_strings":["Universidad Nacional de Moquegua,AIMARA Research Group,Ilo,Peru"],"affiliations":[{"raw_affiliation_string":"Universidad Nacional de Moquegua,AIMARA Research Group,Ilo,Peru","institution_ids":["https://openalex.org/I4210165745"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5004594460","display_name":"Honorio Apaza Alanoca","orcid":"https://orcid.org/0000-0002-0627-2264"},"institutions":[{"id":"https://openalex.org/I4210165745","display_name":"Universidad Nacional de Moquegua","ror":"https://ror.org/05v2asf50","country_code":"PE","type":"education","lineage":["https://openalex.org/I4210165745"]}],"countries":["PE"],"is_corresponding":false,"raw_author_name":"Honorio Apaza","raw_affiliation_strings":["Universidad Nacional de Moquegua,AIMARA Research Group,Ilo,Peru"],"affiliations":[{"raw_affiliation_string":"Universidad Nacional de Moquegua,AIMARA Research Group,Ilo,Peru","institution_ids":["https://openalex.org/I4210165745"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5114786193","display_name":"Victor Yana","orcid":null},"institutions":[{"id":"https://openalex.org/I4210165745","display_name":"Universidad Nacional de Moquegua","ror":"https://ror.org/05v2asf50","country_code":"PE","type":"education","lineage":["https://openalex.org/I4210165745"]}],"countries":["PE"],"is_corresponding":false,"raw_author_name":"Victor Yana","raw_affiliation_strings":["Universidad Nacional de Moquegua,AIMARA Research Group,Ilo,Peru"],"affiliations":[{"raw_affiliation_string":"Universidad Nacional de Moquegua,AIMARA Research Group,Ilo,Peru","institution_ids":["https://openalex.org/I4210165745"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5063057337","display_name":"Carlos A. Silva","orcid":"https://orcid.org/0000-0002-1015-5095"},"institutions":[{"id":"https://openalex.org/I4210165745","display_name":"Universidad Nacional de Moquegua","ror":"https://ror.org/05v2asf50","country_code":"PE","type":"education","lineage":["https://openalex.org/I4210165745"]}],"countries":["PE"],"is_corresponding":false,"raw_author_name":"Carlos A. Silva","raw_affiliation_strings":["Universidad Nacional de Moquegua,AIMARA Research Group,Ilo,Peru"],"affiliations":[{"raw_affiliation_string":"Universidad Nacional de Moquegua,AIMARA Research Group,Ilo,Peru","institution_ids":["https://openalex.org/I4210165745"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5114971809"],"corresponding_institution_ids":["https://openalex.org/I4210165745"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.19617731,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"6"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9032999873161316,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9032999873161316,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/chatbot","display_name":"Chatbot","score":0.9609887599945068},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7318060398101807},{"id":"https://openalex.org/keywords/artificial-neural-network","display_name":"Artificial neural network","score":0.5950341820716858},{"id":"https://openalex.org/keywords/recurrent-neural-network","display_name":"Recurrent neural network","score":0.5532130002975464},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.3992115259170532}],"concepts":[{"id":"https://openalex.org/C2779041454","wikidata":"https://www.wikidata.org/wiki/Q870780","display_name":"Chatbot","level":2,"score":0.9609887599945068},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7318060398101807},{"id":"https://openalex.org/C50644808","wikidata":"https://www.wikidata.org/wiki/Q192776","display_name":"Artificial neural network","level":2,"score":0.5950341820716858},{"id":"https://openalex.org/C147168706","wikidata":"https://www.wikidata.org/wiki/Q1457734","display_name":"Recurrent neural network","level":3,"score":0.5532130002975464},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.3992115259170532}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/sccc63879.2024.10767615","is_oa":false,"landing_page_url":"https://doi.org/10.1109/sccc63879.2024.10767615","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2024 43rd International Conference of the Chilean Computer Science Society (SCCC)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":15,"referenced_works":["https://openalex.org/W1689711448","https://openalex.org/W1815076433","https://openalex.org/W2001771035","https://openalex.org/W2145178503","https://openalex.org/W2914719353","https://openalex.org/W2978585381","https://openalex.org/W3116533254","https://openalex.org/W3202285719","https://openalex.org/W3205889677","https://openalex.org/W4226031686","https://openalex.org/W4236521339","https://openalex.org/W4237823148","https://openalex.org/W4283817436","https://openalex.org/W4385834342","https://openalex.org/W6640212811"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W4383501580","https://openalex.org/W4214931137","https://openalex.org/W4313813117","https://openalex.org/W4382052417","https://openalex.org/W3192088754","https://openalex.org/W4387007686","https://openalex.org/W3084631705"],"abstract_inverted_index":{"Throughout":[0],"history,":[1],"universities":[2],"have":[3],"been":[4],"fundamental":[5],"in":[6,22,33],"the":[7,26,34,37,61,131,145,149],"advancement":[8],"of":[9,36,40,75,141,155],"scientific":[10],"knowledge":[11],"and":[12,19,32,65,77,84,99,119,124,161],"technological":[13],"innovation,":[14],"allowing":[15],"students":[16],"to":[17,90,103,144],"specialize":[18],"develop":[20],"professionally":[21],"various":[23],"disciplines.":[24],"However,":[25],"university":[27,62],"admission":[28],"process":[29],"is":[30,44],"rigorous,":[31],"case":[35],"National":[38],"University":[39],"Moquegua":[41],"(UNAM),":[42],"it":[43],"regulated":[45],"by":[46],"a":[47,70,105,109],"detailed":[48],"regulation":[49],"that":[50,129],"generates":[51],"numerous":[52],"inquiries":[53],"from":[54],"applicants.":[55],"To":[56],"deal":[57],"with":[58,136,152],"these":[59],"queries,":[60],"hires":[63],"staff":[64],"call":[66],"center":[67],"personnel,":[68],"creating":[69],"vast":[71],"historical":[72],"data":[73],"set":[74],"questions":[76],"answers.":[78],"This":[79],"research":[80],"focuses":[81],"on":[82,92,96,108],"implementing":[83],"evaluating":[85],"recurrent":[86,113],"neural":[87,114],"network":[88,115],"models":[89],"train":[91],"this":[93],"data,":[94],"based":[95],"admissions":[97],"regulations":[98],"other":[100],"official":[101],"documents,":[102],"deploy":[104],"chatbot":[106],"prototype":[107],"web":[110],"interface.":[111],"Four":[112],"architectures":[116,132],"were":[117],"implemented":[118],"compared:":[120],"LSTM,":[121],"BiLSTM,":[122],"GRU,":[123],"SimpleRNN.":[125],"The":[126],"results":[127],"show":[128],"all":[130],"achieve":[133],"good":[134],"performance":[135],"an":[137,153],"accuracy":[138],"per":[139],"nth":[140],"84%":[142],"according":[143],"return":[146],"metrics,":[147],"highlighting":[148],"LSTM":[150],"architecture":[151],"Accuracy":[154],"0.8608%,":[156],"0.8704%":[157],"Precession,":[158],"0.8608%":[159],"Recall":[160],"0.8498%":[162],"F1-Score.":[163]},"counts_by_year":[],"updated_date":"2026-04-17T18:11:37.981687","created_date":"2025-10-10T00:00:00"}
