{"id":"https://openalex.org/W3001503202","doi":"https://doi.org/10.1109/sccc49216.2019.8966410","title":"Support to the learning of the Chilean tax system using artificial intelligence through a chatbot","display_name":"Support to the learning of the Chilean tax system using artificial intelligence through a chatbot","publication_year":2019,"publication_date":"2019-11-01","ids":{"openalex":"https://openalex.org/W3001503202","doi":"https://doi.org/10.1109/sccc49216.2019.8966410","mag":"3001503202"},"language":"en","primary_location":{"id":"doi:10.1109/sccc49216.2019.8966410","is_oa":false,"landing_page_url":"https://doi.org/10.1109/sccc49216.2019.8966410","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2019 38th International Conference of the Chilean Computer Science Society (SCCC)","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5088153109","display_name":"Rafael Mellado","orcid":"https://orcid.org/0000-0002-6143-2929"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Mellado S. Rafael","raw_affiliation_strings":["Escuela de Comercio Pontificia Universidad Católica de Valparaíso,Valparaíso,Chile"],"raw_orcid":"https://orcid.org/0000-0002-6143-2929","affiliations":[{"raw_affiliation_string":"Escuela de Comercio Pontificia Universidad Católica de Valparaíso,Valparaíso,Chile","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5112501095","display_name":"Teresa Blanco L. Mar\u00eda","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Teresa Blanco L. Mar\u00eda","raw_affiliation_strings":["Escuela de Comercio Pontificia Universidad Católica de Valparaíso,Valparaíso,Chile"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Escuela de Comercio Pontificia Universidad Católica de Valparaíso,Valparaíso,Chile","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5102348835","display_name":"Fa\u00fandez U. Antonio","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Fa\u00fandez U. Antonio","raw_affiliation_strings":["Escuela de Comercio Pontificia Universidad Católica de Valparaíso,Valparaíso,Chile"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Escuela de Comercio Pontificia Universidad Católica de Valparaíso,Valparaíso,Chile","institution_ids":[]}]},{"author_position":"last","author":{"id":null,"display_name":"De La Fuente M. Hanns","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"De La Fuente M. Hanns","raw_affiliation_strings":["Escuela de Comercio Pontificia Universidad Católica de Valparaíso,Valparaíso,Chile"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Escuela de Comercio Pontificia Universidad Católica de Valparaíso,Valparaíso,Chile","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":4,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":2.257,"has_fulltext":false,"cited_by_count":4,"citation_normalized_percentile":{"value":0.92246239,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"8"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13255","display_name":"Business, Innovation, and Economy","score":0.9797999858856201,"subfield":{"id":"https://openalex.org/subfields/2002","display_name":"Economics and Econometrics"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13255","display_name":"Business, Innovation, and Economy","score":0.9797999858856201,"subfield":{"id":"https://openalex.org/subfields/2002","display_name":"Economics and Econometrics"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14246","display_name":"E-Learning and Knowledge Management","score":0.9465000033378601,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9272000193595886,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/chatbot","display_name":"Chatbot","score":0.97207111120224},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6119444370269775},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.43602603673934937}],"concepts":[{"id":"https://openalex.org/C2779041454","wikidata":"https://www.wikidata.org/wiki/Q870780","display_name":"Chatbot","level":2,"score":0.97207111120224},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6119444370269775},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.43602603673934937}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/sccc49216.2019.8966410","is_oa":false,"landing_page_url":"https://doi.org/10.1109/sccc49216.2019.8966410","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2019 38th International Conference of the Chilean Computer Science Society (SCCC)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/16","display_name":"Peace, Justice and strong institutions","score":0.5799999833106995}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":44,"referenced_works":["https://openalex.org/W34289060","https://openalex.org/W1496253462","https://openalex.org/W1529132265","https://openalex.org/W1549376229","https://openalex.org/W1572445959","https://openalex.org/W1597873741","https://openalex.org/W1883268346","https://openalex.org/W1963617437","https://openalex.org/W1979299372","https://openalex.org/W1982544994","https://openalex.org/W1997397910","https://openalex.org/W2013164621","https://openalex.org/W2021453591","https://openalex.org/W2023627305","https://openalex.org/W2040672720","https://openalex.org/W2046606311","https://openalex.org/W2047912690","https://openalex.org/W2057673348","https://openalex.org/W2069623626","https://openalex.org/W2071219830","https://openalex.org/W2088129794","https://openalex.org/W2097059230","https://openalex.org/W2101338329","https://openalex.org/W2101537501","https://openalex.org/W2103520324","https://openalex.org/W2114736737","https://openalex.org/W2115669451","https://openalex.org/W2115692241","https://openalex.org/W2116958874","https://openalex.org/W2124868162","https://openalex.org/W2125829696","https://openalex.org/W2133907116","https://openalex.org/W2161466446","https://openalex.org/W2236797100","https://openalex.org/W2281963941","https://openalex.org/W2330954386","https://openalex.org/W2414670006","https://openalex.org/W2533014371","https://openalex.org/W2566416373","https://openalex.org/W2605676843","https://openalex.org/W2617381106","https://openalex.org/W2786860129","https://openalex.org/W2887423808","https://openalex.org/W2904976895"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W4383501580","https://openalex.org/W4214931137","https://openalex.org/W4313813117","https://openalex.org/W4382052417","https://openalex.org/W3192088754","https://openalex.org/W4387007686","https://openalex.org/W3084631705"],"abstract_inverted_index":{"Effective":[0],"student":[1],"learning":[2,39,120],"has":[3,89],"become":[4],"a":[5,115,153],"challenge":[6,25],"for":[7],"teachers":[8],"in":[9,85,94,104,128,164],"recent":[10],"years.":[11],"In":[12,55],"the":[13,16,31,38,43,49,58,67,74,86,107,119,122,129,159],"case":[14],"of":[15,18,33,46,51,57,121,155],"teaching":[17,68],"regulations":[19,123],"related":[20,124],"to":[21,30,65,80,91,100,117,125,152],"corporate":[22,126],"taxes,":[23],"this":[24,105,137],"is":[26],"even":[27],"greater":[28],"due":[29],"inclusion":[32],"external":[34],"variables":[35],"that":[36],"hinder":[37],"process,":[40],"such":[41],"as":[42],"high":[44],"complexity":[45],"tax":[47,131],"systems,":[48],"variability":[50],"legislation,":[52],"among":[53],"others.":[54],"view":[56],"above,":[59],"different":[60,95],"alternatives":[61],"have":[62],"been":[63],"provided":[64],"support":[66,118],"process":[69],"both":[70],"outside":[71],"and":[72,149],"inside":[73],"classroom,":[75],"ranging":[76],"from":[77,97,110],"recreational":[78],"activities":[79],"active":[81],"learning.":[82],"Artificial":[83],"intelligence":[84,113],"last":[87],"decade":[88],"begun":[90],"be":[92,134],"used":[93],"spheres,":[96],"image":[98],"recognition":[99],"decision":[101],"making;":[102],"thus,":[103],"research":[106],"experience":[108],"resulting":[109],"using":[111],"artificial":[112],"through":[114],"chatbot":[116],"taxes":[127],"Chilean":[130],"system":[132],"will":[133],"appreciated.":[135],"To":[136],"end,":[138],"an":[139],"experiment":[140],"was":[141],"conducted":[142],"with":[143,166],"two":[144],"sample":[145],"groups,":[146,151],"called":[147],"experimental":[148],"control":[150],"total":[154],"34":[156],"students,":[157],"where":[158],"results":[160],"obtained":[161],"are":[162],"promising":[163],"comparison":[165],"other":[167],"methodologies.":[168]},"counts_by_year":[{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":2}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}