{"id":"https://openalex.org/W2028314403","doi":"https://doi.org/10.1109/roman.2012.6343806","title":"Feedback guidelines for multimodal human-robot interaction: How should a robot give feedback when asking for directions?","display_name":"Feedback guidelines for multimodal human-robot interaction: How should a robot give feedback when asking for directions?","publication_year":2012,"publication_date":"2012-09-01","ids":{"openalex":"https://openalex.org/W2028314403","doi":"https://doi.org/10.1109/roman.2012.6343806","mag":"2028314403"},"language":"en","primary_location":{"id":"doi:10.1109/roman.2012.6343806","is_oa":false,"landing_page_url":"https://doi.org/10.1109/roman.2012.6343806","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2012 IEEE RO-MAN: The 21st IEEE International Symposium on Robot and Human Interactive Communication","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5086545515","display_name":"Nicole Mirnig","orcid":null},"institutions":[{"id":"https://openalex.org/I182212641","display_name":"University of Salzburg","ror":"https://ror.org/05gs8cd61","country_code":"AT","type":"education","lineage":["https://openalex.org/I182212641"]}],"countries":["AT"],"is_corresponding":true,"raw_author_name":"Nicole Mirnig","raw_affiliation_strings":["HCI & Usability Unit of the ICT&S Center, University of Salzburg, Salzburg, Austria","HCI & Usability Unit of the ICT&S Center, University of Salzburg, Sigmund-Haffner-Gasse 18, 5020, Austria"],"affiliations":[{"raw_affiliation_string":"HCI & Usability Unit of the ICT&S Center, University of Salzburg, Salzburg, Austria","institution_ids":["https://openalex.org/I182212641"]},{"raw_affiliation_string":"HCI & Usability Unit of the ICT&S Center, University of Salzburg, Sigmund-Haffner-Gasse 18, 5020, Austria","institution_ids":["https://openalex.org/I182212641"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5065158811","display_name":"Barbara Gonsior","orcid":null},"institutions":[{"id":"https://openalex.org/I62916508","display_name":"Technical University of Munich","ror":"https://ror.org/02kkvpp62","country_code":"DE","type":"education","lineage":["https://openalex.org/I62916508"]},{"id":"https://openalex.org/I4210157642","display_name":"Institute of Automation","ror":"https://ror.org/056qj1t15","country_code":"DE","type":"facility","lineage":["https://openalex.org/I4210157642","https://openalex.org/I78650965"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Barbara Gonsior","raw_affiliation_strings":["Institute of Automatic Control Engineering (LSR), TU Mtinchen, Miinchen, Germany","Institute of Automatic Control Engineering (LSR), TU M\u00fcnchen, Arcisstrasse 21, 80290, Germany"],"affiliations":[{"raw_affiliation_string":"Institute of Automatic Control Engineering (LSR), TU Mtinchen, Miinchen, Germany","institution_ids":["https://openalex.org/I4210157642"]},{"raw_affiliation_string":"Institute of Automatic Control Engineering (LSR), TU M\u00fcnchen, Arcisstrasse 21, 80290, Germany","institution_ids":["https://openalex.org/I62916508"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5052275481","display_name":"Stefan Sosnowski","orcid":"https://orcid.org/0000-0001-5308-3733"},"institutions":[{"id":"https://openalex.org/I4210157642","display_name":"Institute of Automation","ror":"https://ror.org/056qj1t15","country_code":"DE","type":"facility","lineage":["https://openalex.org/I4210157642","https://openalex.org/I78650965"]},{"id":"https://openalex.org/I62916508","display_name":"Technical University of Munich","ror":"https://ror.org/02kkvpp62","country_code":"DE","type":"education","lineage":["https://openalex.org/I62916508"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Stefan Sosnowski","raw_affiliation_strings":["Institute of Automatic Control Engineering (LSR), TU Mtinchen, Miinchen, Germany","Institute of Automatic Control Engineering (LSR), TU M\u00fcnchen, Arcisstrasse 21, 80290, Germany"],"affiliations":[{"raw_affiliation_string":"Institute of Automatic Control Engineering (LSR), TU Mtinchen, Miinchen, Germany","institution_ids":["https://openalex.org/I4210157642"]},{"raw_affiliation_string":"Institute of Automatic Control Engineering (LSR), TU M\u00fcnchen, Arcisstrasse 21, 80290, Germany","institution_ids":["https://openalex.org/I62916508"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5038235911","display_name":"Christian Landsiedel","orcid":null},"institutions":[{"id":"https://openalex.org/I4210157642","display_name":"Institute of Automation","ror":"https://ror.org/056qj1t15","country_code":"DE","type":"facility","lineage":["https://openalex.org/I4210157642","https://openalex.org/I78650965"]},{"id":"https://openalex.org/I62916508","display_name":"Technical University of Munich","ror":"https://ror.org/02kkvpp62","country_code":"DE","type":"education","lineage":["https://openalex.org/I62916508"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Christian Landsiedel","raw_affiliation_strings":["Institute of Automatic Control Engineering (LSR), TU Mtinchen, Miinchen, Germany","Institute of Automatic Control Engineering (LSR), TU M\u00fcnchen, Arcisstrasse 21, 80290, Germany"],"affiliations":[{"raw_affiliation_string":"Institute of Automatic Control Engineering (LSR), TU Mtinchen, Miinchen, Germany","institution_ids":["https://openalex.org/I4210157642"]},{"raw_affiliation_string":"Institute of Automatic Control Engineering (LSR), TU M\u00fcnchen, Arcisstrasse 21, 80290, Germany","institution_ids":["https://openalex.org/I62916508"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5061769472","display_name":"Dirk Wollherr","orcid":"https://orcid.org/0000-0003-2810-6790"},"institutions":[{"id":"https://openalex.org/I4210157642","display_name":"Institute of Automation","ror":"https://ror.org/056qj1t15","country_code":"DE","type":"facility","lineage":["https://openalex.org/I4210157642","https://openalex.org/I78650965"]},{"id":"https://openalex.org/I62916508","display_name":"Technical University of Munich","ror":"https://ror.org/02kkvpp62","country_code":"DE","type":"education","lineage":["https://openalex.org/I62916508"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Dirk Wollherr","raw_affiliation_strings":["Institute of Automatic Control Engineering (LSR), TU Mtinchen, Miinchen, Germany","Institute of Automatic Control Engineering (LSR), TU M\u00fcnchen, Arcisstrasse 21, 80290, Germany"],"affiliations":[{"raw_affiliation_string":"Institute of Automatic Control Engineering (LSR), TU Mtinchen, Miinchen, Germany","institution_ids":["https://openalex.org/I4210157642"]},{"raw_affiliation_string":"Institute of Automatic Control Engineering (LSR), TU M\u00fcnchen, Arcisstrasse 21, 80290, Germany","institution_ids":["https://openalex.org/I62916508"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5071826560","display_name":"Astrid Weiss","orcid":"https://orcid.org/0000-0001-7803-9413"},"institutions":[{"id":"https://openalex.org/I182212641","display_name":"University of Salzburg","ror":"https://ror.org/05gs8cd61","country_code":"AT","type":"education","lineage":["https://openalex.org/I182212641"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"Astrid Weiss","raw_affiliation_strings":["HCI & Usability Unit of the ICT&S Center, University of Salzburg, Salzburg, Austria","HCI & Usability Unit of the ICT&S Center, University of Salzburg, Sigmund-Haffner-Gasse 18, 5020, Austria"],"affiliations":[{"raw_affiliation_string":"HCI & Usability Unit of the ICT&S Center, University of Salzburg, Salzburg, Austria","institution_ids":["https://openalex.org/I182212641"]},{"raw_affiliation_string":"HCI & Usability Unit of the ICT&S Center, University of Salzburg, Sigmund-Haffner-Gasse 18, 5020, Austria","institution_ids":["https://openalex.org/I182212641"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5070249475","display_name":"Manfred Tscheligi","orcid":"https://orcid.org/0000-0001-6056-7285"},"institutions":[{"id":"https://openalex.org/I182212641","display_name":"University of Salzburg","ror":"https://ror.org/05gs8cd61","country_code":"AT","type":"education","lineage":["https://openalex.org/I182212641"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"Manfred Tscheligi","raw_affiliation_strings":["HCI & Usability Unit of the ICT&S Center, University of Salzburg, Salzburg, Austria","HCI & Usability Unit of the ICT&S Center, University of Salzburg, Sigmund-Haffner-Gasse 18, 5020, Austria"],"affiliations":[{"raw_affiliation_string":"HCI & Usability Unit of the ICT&S Center, University of Salzburg, Salzburg, Austria","institution_ids":["https://openalex.org/I182212641"]},{"raw_affiliation_string":"HCI & Usability Unit of the ICT&S Center, University of Salzburg, Sigmund-Haffner-Gasse 18, 5020, Austria","institution_ids":["https://openalex.org/I182212641"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":7,"corresponding_author_ids":["https://openalex.org/A5086545515"],"corresponding_institution_ids":["https://openalex.org/I182212641"],"apc_list":null,"apc_paid":null,"fwci":1.8966,"has_fulltext":false,"cited_by_count":10,"citation_normalized_percentile":{"value":0.86171649,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":97},"biblio":{"volume":null,"issue":null,"first_page":"533","last_page":"538"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12031","display_name":"Speech and dialogue systems","score":0.9912999868392944,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.989799976348877,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.7472971081733704},{"id":"https://openalex.org/keywords/modalities","display_name":"Modalities","score":0.7173664569854736},{"id":"https://openalex.org/keywords/human\u2013robot-interaction","display_name":"Human\u2013robot interaction","score":0.6613927483558655},{"id":"https://openalex.org/keywords/robot","display_name":"Robot","score":0.6575540900230408},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6528472304344177},{"id":"https://openalex.org/keywords/conversation","display_name":"Conversation","score":0.5772340297698975},{"id":"https://openalex.org/keywords/modality","display_name":"Modality (human\u2013computer interaction)","score":0.4784424602985382},{"id":"https://openalex.org/keywords/wizard-of-oz","display_name":"Wizard of oz","score":0.46987468004226685},{"id":"https://openalex.org/keywords/software-walkthrough","display_name":"Software walkthrough","score":0.42882779240608215},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.3365691304206848},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.1511545181274414},{"id":"https://openalex.org/keywords/communication","display_name":"Communication","score":0.096434086561203},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.08741876482963562}],"concepts":[{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.7472971081733704},{"id":"https://openalex.org/C2779903281","wikidata":"https://www.wikidata.org/wiki/Q6888026","display_name":"Modalities","level":2,"score":0.7173664569854736},{"id":"https://openalex.org/C145460709","wikidata":"https://www.wikidata.org/wiki/Q859951","display_name":"Human\u2013robot interaction","level":3,"score":0.6613927483558655},{"id":"https://openalex.org/C90509273","wikidata":"https://www.wikidata.org/wiki/Q11012","display_name":"Robot","level":2,"score":0.6575540900230408},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6528472304344177},{"id":"https://openalex.org/C2777200299","wikidata":"https://www.wikidata.org/wiki/Q52943","display_name":"Conversation","level":2,"score":0.5772340297698975},{"id":"https://openalex.org/C2780226545","wikidata":"https://www.wikidata.org/wiki/Q6888030","display_name":"Modality (human\u2013computer interaction)","level":2,"score":0.4784424602985382},{"id":"https://openalex.org/C2987423310","wikidata":"https://www.wikidata.org/wiki/Q18159725","display_name":"Wizard of oz","level":2,"score":0.46987468004226685},{"id":"https://openalex.org/C46110900","wikidata":"https://www.wikidata.org/wiki/Q11702993","display_name":"Software walkthrough","level":5,"score":0.42882779240608215},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.3365691304206848},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.1511545181274414},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.096434086561203},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.08741876482963562},{"id":"https://openalex.org/C186846655","wikidata":"https://www.wikidata.org/wiki/Q3398377","display_name":"Software construction","level":4,"score":0.0},{"id":"https://openalex.org/C149091818","wikidata":"https://www.wikidata.org/wiki/Q2429814","display_name":"Software system","level":3,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1109/roman.2012.6343806","is_oa":false,"landing_page_url":"https://doi.org/10.1109/roman.2012.6343806","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2012 IEEE RO-MAN: The 21st IEEE International Symposium on Robot and Human Interactive Communication","raw_type":"proceedings-article"},{"id":"pmh:oai:mediatum.ub.tum.de:node/1160702","is_oa":false,"landing_page_url":"https://mediatum.ub.tum.de/1160702","pdf_url":null,"source":{"id":"https://openalex.org/S4377196330","display_name":"mediaTUM  (Technical University of Munich)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I62916508","host_organization_name":"Technical University of Munich","host_organization_lineage":["https://openalex.org/I62916508"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"ConferencePaper"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Sustainable cities and communities","score":0.7099999785423279,"id":"https://metadata.un.org/sdg/11"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":15,"referenced_works":["https://openalex.org/W1969784320","https://openalex.org/W2024649868","https://openalex.org/W2046970591","https://openalex.org/W2092287437","https://openalex.org/W2107921474","https://openalex.org/W2122376170","https://openalex.org/W2126538391","https://openalex.org/W2131060534","https://openalex.org/W2135115712","https://openalex.org/W2143507802","https://openalex.org/W2156603136","https://openalex.org/W2404531829","https://openalex.org/W3152379479","https://openalex.org/W4254586384","https://openalex.org/W6675975818"],"related_works":["https://openalex.org/W73545470","https://openalex.org/W4224266612","https://openalex.org/W2383394264","https://openalex.org/W4320153225","https://openalex.org/W4293261942","https://openalex.org/W3125968744","https://openalex.org/W2167701463","https://openalex.org/W2110287964","https://openalex.org/W4307407935","https://openalex.org/W649759291"],"abstract_inverted_index":{"It":[0],"is":[1,116],"the":[2,35,39,82,86,99,102,125],"aim":[3],"of":[4,38,73,85],"our":[5],"research":[6],"to":[7,16,33,80,97],"explore":[8],"how":[9],"multimodal":[10],"feedback":[11,36,68,115,121],"can":[12],"help":[13],"a":[14,25,60,89],"robot":[15],"carry":[17],"out":[18],"itinerary":[19,112],"requests":[20,113],"effectively":[21],"and":[22,50,70],"satisfactory":[23],"for":[24,57,111],"human":[26],"interaction":[27],"partner.":[28],"We":[29],"conducted":[30],"two":[31],"studies":[32,108],"evaluate":[34],"setup":[37,84],"Interactive":[40],"Urban":[41],"Robot":[42],"(IURO),":[43],"which":[44],"navigates":[45],"through":[46],"public":[47],"space":[48],"autonomously":[49],"finds":[51],"its":[52],"way":[53],"by":[54,127],"asking":[55],"pedestrians":[56],"directions.":[58],"In":[59],"Wizard-of-Oz":[61],"(WOz)":[62],"experiment":[63],"with":[64,92],"novice":[65],"users,":[66],"different":[67],"modalities":[69,122],"various":[71],"combinations":[72],"them":[74],"were":[75],"tested":[76],"against":[77],"each":[78],"other":[79,120],"ascertain":[81],"ideal":[83],"robot.":[87],"Subsequently,":[88],"cognitive":[90],"walkthrough":[91],"HRI":[93],"experts":[94],"was":[95],"performed":[96],"validate":[98],"results":[100,105],"from":[101,106],"experiment.":[103],"The":[104],"both":[107],"show":[109],"that":[110],"verbal":[114],"most":[117],"prominent":[118],"but":[119],"may":[123],"support":[124],"conversation":[126],"providing":[128],"reassurance":[129],"or":[130],"positive":[131],"emotions.":[132]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":3},{"year":2014,"cited_by_count":2},{"year":2013,"cited_by_count":2},{"year":2012,"cited_by_count":1}],"updated_date":"2026-04-05T17:49:38.594831","created_date":"2025-10-10T00:00:00"}