{"id":"https://openalex.org/W2156603136","doi":"https://doi.org/10.1109/roman.2011.6005260","title":"A case study on the effect of feedback on itinerary requests in human-robot interaction","display_name":"A case study on the effect of feedback on itinerary requests in human-robot interaction","publication_year":2011,"publication_date":"2011-07-01","ids":{"openalex":"https://openalex.org/W2156603136","doi":"https://doi.org/10.1109/roman.2011.6005260","mag":"2156603136"},"language":"en","primary_location":{"id":"doi:10.1109/roman.2011.6005260","is_oa":false,"landing_page_url":"https://doi.org/10.1109/roman.2011.6005260","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2011 RO-MAN","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5086545515","display_name":"Nicole Mirnig","orcid":null},"institutions":[{"id":"https://openalex.org/I182212641","display_name":"University of Salzburg","ror":"https://ror.org/05gs8cd61","country_code":"AT","type":"education","lineage":["https://openalex.org/I182212641"]}],"countries":["AT"],"is_corresponding":true,"raw_author_name":"Nicole Mirnig","raw_affiliation_strings":["HCI & Usability Unit of the ICT&S Center, University of Salzburg, Salzburg, Austria"],"affiliations":[{"raw_affiliation_string":"HCI & Usability Unit of the ICT&S Center, University of Salzburg, Salzburg, Austria","institution_ids":["https://openalex.org/I182212641"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5005131602","display_name":"Stefan Riegler","orcid":null},"institutions":[{"id":"https://openalex.org/I182212641","display_name":"University of Salzburg","ror":"https://ror.org/05gs8cd61","country_code":"AT","type":"education","lineage":["https://openalex.org/I182212641"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"Stefan Riegler","raw_affiliation_strings":["HCI & Usability Unit of the ICT&S Center, University of Salzburg, Salzburg, Austria"],"affiliations":[{"raw_affiliation_string":"HCI & Usability Unit of the ICT&S Center, University of Salzburg, Salzburg, Austria","institution_ids":["https://openalex.org/I182212641"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5071826560","display_name":"Astrid Weiss","orcid":"https://orcid.org/0000-0001-7803-9413"},"institutions":[{"id":"https://openalex.org/I182212641","display_name":"University of Salzburg","ror":"https://ror.org/05gs8cd61","country_code":"AT","type":"education","lineage":["https://openalex.org/I182212641"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"Astrid Weiss","raw_affiliation_strings":["HCI & Usability Unit of the ICT&S Center, University of Salzburg, Salzburg, Austria"],"affiliations":[{"raw_affiliation_string":"HCI & Usability Unit of the ICT&S Center, University of Salzburg, Salzburg, Austria","institution_ids":["https://openalex.org/I182212641"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5070249475","display_name":"Manfred Tscheligi","orcid":"https://orcid.org/0000-0001-6056-7285"},"institutions":[{"id":"https://openalex.org/I182212641","display_name":"University of Salzburg","ror":"https://ror.org/05gs8cd61","country_code":"AT","type":"education","lineage":["https://openalex.org/I182212641"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"Manfred Tscheligi","raw_affiliation_strings":["HCI & Usability Unit of the ICT&S Center, University of Salzburg, Salzburg, Austria"],"affiliations":[{"raw_affiliation_string":"HCI & Usability Unit of the ICT&S Center, University of Salzburg, Salzburg, Austria","institution_ids":["https://openalex.org/I182212641"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5086545515"],"corresponding_institution_ids":["https://openalex.org/I182212641"],"apc_list":null,"apc_paid":null,"fwci":1.0482,"has_fulltext":false,"cited_by_count":9,"citation_normalized_percentile":{"value":0.81308548,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":"58","issue":null,"first_page":"343","last_page":"349"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12031","display_name":"Speech and dialogue systems","score":0.9984999895095825,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10456","display_name":"Multi-Agent Systems and Negotiation","score":0.9869999885559082,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/human\u2013robot-interaction","display_name":"Human\u2013robot interaction","score":0.766586422920227},{"id":"https://openalex.org/keywords/wizard-of-oz","display_name":"Wizard of oz","score":0.7101371884346008},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.7077839374542236},{"id":"https://openalex.org/keywords/robot","display_name":"Robot","score":0.7025601267814636},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.6602509021759033},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.631528377532959},{"id":"https://openalex.org/keywords/wizard","display_name":"Wizard","score":0.5576655864715576},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.25905847549438477},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.17385917901992798}],"concepts":[{"id":"https://openalex.org/C145460709","wikidata":"https://www.wikidata.org/wiki/Q859951","display_name":"Human\u2013robot interaction","level":3,"score":0.766586422920227},{"id":"https://openalex.org/C2987423310","wikidata":"https://www.wikidata.org/wiki/Q18159725","display_name":"Wizard of oz","level":2,"score":0.7101371884346008},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.7077839374542236},{"id":"https://openalex.org/C90509273","wikidata":"https://www.wikidata.org/wiki/Q11012","display_name":"Robot","level":2,"score":0.7025601267814636},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.6602509021759033},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.631528377532959},{"id":"https://openalex.org/C2776784076","wikidata":"https://www.wikidata.org/wiki/Q580334","display_name":"Wizard","level":2,"score":0.5576655864715576},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.25905847549438477},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.17385917901992798},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/roman.2011.6005260","is_oa":false,"landing_page_url":"https://doi.org/10.1109/roman.2011.6005260","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2011 RO-MAN","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":25,"referenced_works":["https://openalex.org/W75724331","https://openalex.org/W991172836","https://openalex.org/W1741471588","https://openalex.org/W1841352775","https://openalex.org/W1902765146","https://openalex.org/W1977846507","https://openalex.org/W2018139470","https://openalex.org/W2070707168","https://openalex.org/W2080966367","https://openalex.org/W2097132568","https://openalex.org/W2098637787","https://openalex.org/W2121842392","https://openalex.org/W2129085023","https://openalex.org/W2135023501","https://openalex.org/W2144808565","https://openalex.org/W2342091124","https://openalex.org/W3133182998","https://openalex.org/W3142030220","https://openalex.org/W4236187635","https://openalex.org/W4239720002","https://openalex.org/W4285719527","https://openalex.org/W4396596792","https://openalex.org/W6603026758","https://openalex.org/W6677896025","https://openalex.org/W6681527262"],"related_works":["https://openalex.org/W4246078203","https://openalex.org/W659328528","https://openalex.org/W1550648368","https://openalex.org/W2127135847","https://openalex.org/W603474643","https://openalex.org/W2152818631","https://openalex.org/W1545061903","https://openalex.org/W1504394863","https://openalex.org/W2757160751","https://openalex.org/W3204363446"],"abstract_inverted_index":{"A":[0],"previously":[1],"conducted":[2],"study":[3,51],"on":[4,37],"human-human":[5,50],"communication":[6],"in":[7,13,17,62,93,110],"the":[8,20,26,46,49,68,80,87,111],"context":[9,112],"of":[10,28,82,89,113,129],"itinerary":[11],"requests":[12],"public":[14],"space":[15],"resulted":[16],"\u201cfeedback\u201d":[18],"being":[19],"most":[21],"powerful":[22],"influencing":[23],"factor":[24,105],"regarding":[25],"successfulness":[27],"conversations":[29],"between":[30],"humans.":[31],"In":[32],"this":[33,83],"paper,":[34],"we":[35],"report":[36],"a":[38,59,63,75,103,124],"subsequently":[39],"performed":[40],"Wizard-of-Oz":[41],"(WOz)":[42],"experiment":[43,84,97],"that":[44,100],"applied":[45],"results":[47],"from":[48],"to":[52,74,85],"human-robot":[53,94,108],"interaction.":[54],"The":[55,96],"participants":[56],"interacted":[57],"with":[58],"Nao":[60],"robot":[61,69],"cardboard":[64],"model":[65],"town,":[66],"where":[67],"asked":[70],"them":[71],"for":[72,106,115],"directions":[73],"specific":[76],"destination.":[77],"It":[78],"was":[79],"aim":[81],"validate":[86],"importance":[88],"adequately":[90],"timed":[91,118],"feedback":[92,101,122],"communication.":[95,130],"could":[98],"show":[99],"is":[102],"crucial":[104],"successful":[107],"interaction":[109],"asking":[114],"directions.":[116],"Adequately":[117],"and":[119,126],"appropriately":[120],"deployed":[121],"fosters":[123],"vivid":[125],"natural":[127],"flow":[128]},"counts_by_year":[{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":2},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":1},{"year":2012,"cited_by_count":2}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}