{"id":"https://openalex.org/W4415822453","doi":"https://doi.org/10.1109/ro-man63969.2025.11217583","title":"\"Who Should I Believe?\": User Interpretation and Decision-Making When a Family Healthcare Robot Contradicts Human Memory","display_name":"\"Who Should I Believe?\": User Interpretation and Decision-Making When a Family Healthcare Robot Contradicts Human Memory","publication_year":2025,"publication_date":"2025-08-25","ids":{"openalex":"https://openalex.org/W4415822453","doi":"https://doi.org/10.1109/ro-man63969.2025.11217583"},"language":"en","primary_location":{"id":"doi:10.1109/ro-man63969.2025.11217583","is_oa":false,"landing_page_url":"https://doi.org/10.1109/ro-man63969.2025.11217583","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2025 34th IEEE International Conference on Robot and Human Interactive Communication (RO-MAN)","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-573807","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5101842461","display_name":"Hong Wang","orcid":"https://orcid.org/0000-0002-4074-7788"},"institutions":[{"id":"https://openalex.org/I123387679","display_name":"Uppsala University","ror":"https://ror.org/048a87296","country_code":"SE","type":"education","lineage":["https://openalex.org/I123387679"]}],"countries":["SE"],"is_corresponding":false,"raw_author_name":"Hong Wang","raw_affiliation_strings":["Uppsala University,Uppsala,Sweden"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Uppsala University,Uppsala,Sweden","institution_ids":["https://openalex.org/I123387679"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5021171691","display_name":"Natalia Calvo-Barajas","orcid":"https://orcid.org/0000-0002-2788-1421"},"institutions":[{"id":"https://openalex.org/I123387679","display_name":"Uppsala University","ror":"https://ror.org/048a87296","country_code":"SE","type":"education","lineage":["https://openalex.org/I123387679"]}],"countries":["SE"],"is_corresponding":false,"raw_author_name":"Natalia Calvo-Barajas","raw_affiliation_strings":["Uppsala University,Uppsala,Sweden"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Uppsala University,Uppsala,Sweden","institution_ids":["https://openalex.org/I123387679"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5089342160","display_name":"Katie Winkle","orcid":"https://orcid.org/0000-0002-3309-3552"},"institutions":[{"id":"https://openalex.org/I123387679","display_name":"Uppsala University","ror":"https://ror.org/048a87296","country_code":"SE","type":"education","lineage":["https://openalex.org/I123387679"]}],"countries":["SE"],"is_corresponding":false,"raw_author_name":"Katie Winkle","raw_affiliation_strings":["Uppsala University,Uppsala,Sweden"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Uppsala University,Uppsala,Sweden","institution_ids":["https://openalex.org/I123387679"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5014668082","display_name":"Ginevra Castellano","orcid":"https://orcid.org/0000-0002-2841-6791"},"institutions":[{"id":"https://openalex.org/I123387679","display_name":"Uppsala University","ror":"https://ror.org/048a87296","country_code":"SE","type":"education","lineage":["https://openalex.org/I123387679"]}],"countries":["SE"],"is_corresponding":false,"raw_author_name":"Ginevra Castellano","raw_affiliation_strings":["Uppsala University,Uppsala,Sweden"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Uppsala University,Uppsala,Sweden","institution_ids":["https://openalex.org/I123387679"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I123387679"],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"1421","last_page":"1428"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.8844000101089478,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.8844000101089478,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10525","display_name":"Human-Automation Interaction and Safety","score":0.06560000032186508,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.01640000008046627,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/transparency","display_name":"Transparency (behavior)","score":0.9171000123023987},{"id":"https://openalex.org/keywords/robot","display_name":"Robot","score":0.7702000141143799},{"id":"https://openalex.org/keywords/interpretation","display_name":"Interpretation (philosophy)","score":0.5282999873161316},{"id":"https://openalex.org/keywords/software-deployment","display_name":"Software deployment","score":0.4472000002861023},{"id":"https://openalex.org/keywords/human\u2013robot-interaction","display_name":"Human\u2013robot interaction","score":0.41819998621940613},{"id":"https://openalex.org/keywords/health-care","display_name":"Health care","score":0.37450000643730164}],"concepts":[{"id":"https://openalex.org/C2780233690","wikidata":"https://www.wikidata.org/wiki/Q535347","display_name":"Transparency (behavior)","level":2,"score":0.9171000123023987},{"id":"https://openalex.org/C90509273","wikidata":"https://www.wikidata.org/wiki/Q11012","display_name":"Robot","level":2,"score":0.7702000141143799},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.5967000126838684},{"id":"https://openalex.org/C527412718","wikidata":"https://www.wikidata.org/wiki/Q855395","display_name":"Interpretation (philosophy)","level":2,"score":0.5282999873161316},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5012999773025513},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.4878999888896942},{"id":"https://openalex.org/C105339364","wikidata":"https://www.wikidata.org/wiki/Q2297740","display_name":"Software deployment","level":2,"score":0.4472000002861023},{"id":"https://openalex.org/C145460709","wikidata":"https://www.wikidata.org/wiki/Q859951","display_name":"Human\u2013robot interaction","level":3,"score":0.41819998621940613},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.37450000643730164},{"id":"https://openalex.org/C2775924081","wikidata":"https://www.wikidata.org/wiki/Q55608371","display_name":"Control (management)","level":2,"score":0.3411000072956085},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3303999900817871},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.32190001010894775},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.304500013589859},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.2948000133037567},{"id":"https://openalex.org/C19766214","wikidata":"https://www.wikidata.org/wiki/Q4880688","display_name":"Behavior-based robotics","level":4,"score":0.26739999651908875},{"id":"https://openalex.org/C162947575","wikidata":"https://www.wikidata.org/wiki/Q2005645","display_name":"Social robot","level":5,"score":0.26330000162124634},{"id":"https://openalex.org/C527821871","wikidata":"https://www.wikidata.org/wiki/Q228502","display_name":"Access control","level":2,"score":0.26100000739097595}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1109/ro-man63969.2025.11217583","is_oa":false,"landing_page_url":"https://doi.org/10.1109/ro-man63969.2025.11217583","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2025 34th IEEE International Conference on Robot and Human Interactive Communication (RO-MAN)","raw_type":"proceedings-article"},{"id":"pmh:oai:DiVA.org:uu-573807","is_oa":true,"landing_page_url":"http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-573807","pdf_url":null,"source":{"id":"https://openalex.org/S4306401559","display_name":"KTH Publication Database DiVA (KTH Royal Institute of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/conferenceObject"}],"best_oa_location":{"id":"pmh:oai:DiVA.org:uu-573807","is_oa":true,"landing_page_url":"http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-573807","pdf_url":null,"source":{"id":"https://openalex.org/S4306401559","display_name":"KTH Publication Database DiVA (KTH Royal Institute of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/conferenceObject"},"sustainable_development_goals":[],"awards":[],"funders":[{"id":"https://openalex.org/F4320334322","display_name":"HORIZON EUROPE Framework Programme","ror":null}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":28,"referenced_works":["https://openalex.org/W1981509185","https://openalex.org/W2047813345","https://openalex.org/W2054832392","https://openalex.org/W2073314170","https://openalex.org/W2087273418","https://openalex.org/W2127982055","https://openalex.org/W2135907989","https://openalex.org/W2707036725","https://openalex.org/W2900191078","https://openalex.org/W2902263534","https://openalex.org/W2933035648","https://openalex.org/W2952799618","https://openalex.org/W3012557229","https://openalex.org/W3098131776","https://openalex.org/W3112145079","https://openalex.org/W3126148164","https://openalex.org/W3129716156","https://openalex.org/W3132140667","https://openalex.org/W3195851848","https://openalex.org/W3210663432","https://openalex.org/W4230220966","https://openalex.org/W4254148040","https://openalex.org/W4280571733","https://openalex.org/W4285022345","https://openalex.org/W4287889564","https://openalex.org/W4307066860","https://openalex.org/W4366777370","https://openalex.org/W4382399483"],"related_works":[],"abstract_inverted_index":{"Advancements":[0],"in":[1,22,27,213,229,241],"robotic":[2,214],"capabilities":[3],"for":[4,225],"providing":[5],"physical":[6],"assistance,":[7],"psychological":[8],"support,":[9],"and":[10,49,65,71,104,218,232],"daily":[11],"health":[12],"management":[13],"are":[14],"making":[15],"the":[16,28,35,120,138,144,150,154,164,178,190,194,208,216,233],"deployment":[17],"of":[18,63,94,130,210,236],"intelligent":[19],"health-care":[20],"robots":[21,40,227,240],"home":[23,230],"environments":[24],"increasingly":[25],"feasible":[26],"near":[29],"future.":[30],"However,":[31],"challenges":[32],"arise":[33],"when":[34,74,198],"information":[36,78,131],"provided":[37],"by":[38,119],"these":[39],"contradicts":[41],"users\u2019":[42,128,237],"memory,":[43,196],"raising":[44],"concerns":[45],"about":[46],"user":[47,68,108,145],"trust":[48,73],"decision-making.":[50],"This":[51],"paper":[52],"presents":[53],"a":[54,60,80,83,95,100,106,113,134,171,184],"study":[55],"that":[56,117,124,143],"examines":[57],"how":[58],"varying":[59],"robot\u2019s":[61,179,191],"level":[62],"transparency":[64,126,136,156,211],"sociability":[66],"influences":[67],"interpretation,":[69],"decision-making":[70],"perceived":[72],"faced":[75],"with":[76,133,153,221],"conflicting":[77],"from":[79,116],"robot.":[81],"In":[82],"2":[84,86],"\u00d7":[85],"between-subjects":[87],"online":[88],"study,":[89],"176":[90],"participants":[91,158,182],"watched":[92],"videos":[93],"Furhat":[96],"robot":[97,125],"acting":[98],"as":[99,170,245],"family":[101],"healthcare":[102],"assistant":[103],"suggesting":[105],"fictional":[107],"to":[109,162,166],"take":[110],"medication":[111],"at":[112],"different":[114],"time":[115],"remembered":[118,149],"user.":[121],"Results":[122],"indicate":[123],"influenced":[127],"interpretation":[129],"discrepancies:":[132],"low":[135],"robot,":[137,157],"most":[139],"frequent":[140],"assumption":[141],"was":[142],"had":[146],"not":[147],"correctly":[148],"time,":[151],"while":[152],"high":[155],"were":[159],"more":[160],"likely":[161],"attribute":[163],"discrepancy":[165],"external":[167],"factors,":[168],"such":[169,244],"partner":[172],"or":[173,202],"another":[174],"household":[175],"member":[176],"modifying":[177],"information.":[180],"Additionally,":[181],"exhibited":[183],"tendency":[185],"toward":[186],"overtrust,":[187],"often":[188],"prioritizing":[189],"recommendations":[192],"over":[193],"user\u2019s":[195],"even":[197],"suspecting":[199],"system":[200,222],"malfunctions":[201],"third-party":[203],"interference.":[204],"These":[205],"findings":[206],"highlight":[207],"impact":[209],"mechanisms":[212],"systems,":[215],"complexity":[217],"importance":[219],"associated":[220],"access":[223],"control":[224],"multi-user":[226],"deployed":[228],"environments,":[231],"potential":[234],"risks":[235],"over-reliance":[238],"on":[239],"sensitive":[242],"domains":[243],"healthcare.":[246]},"counts_by_year":[{"year":2026,"cited_by_count":2}],"updated_date":"2026-07-14T23:27:15.235271","created_date":"2025-11-03T00:00:00"}