{"id":"https://openalex.org/W4403919972","doi":"https://doi.org/10.1109/ro-man60168.2024.10731362","title":"Excuse Me, May I Disturb You? The Influence of Politeness of a Social Robot on the Perception of Interruptions","display_name":"Excuse Me, May I Disturb You? The Influence of Politeness of a Social Robot on the Perception of Interruptions","publication_year":2024,"publication_date":"2024-08-26","ids":{"openalex":"https://openalex.org/W4403919972","doi":"https://doi.org/10.1109/ro-man60168.2024.10731362"},"language":"en","primary_location":{"id":"doi:10.1109/ro-man60168.2024.10731362","is_oa":false,"landing_page_url":"https://doi.org/10.1109/ro-man60168.2024.10731362","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2024 33rd IEEE International Conference on Robot and Human Interactive Communication (ROMAN)","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5084067356","display_name":"Elisabeth Ganal","orcid":"https://orcid.org/0000-0001-9905-7637"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Elisabeth Ganal","raw_affiliation_strings":["University of W&#x00FC;rzburg,Socially Interactive Agents,Germany"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of W&#x00FC;rzburg,Socially Interactive Agents,Germany","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5114467526","display_name":"Michelle Habenicht","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Michelle Habenicht","raw_affiliation_strings":["University of W&#x00FC;rzburg,Socially Interactive Agents,Germany"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of W&#x00FC;rzburg,Socially Interactive Agents,Germany","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5021368652","display_name":"Birgit Lugrin","orcid":"https://orcid.org/0000-0002-2362-0080"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Birgit Lugrin","raw_affiliation_strings":["University of W&#x00FC;rzburg,Socially Interactive Agents,Germany"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of W&#x00FC;rzburg,Socially Interactive Agents,Germany","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":1.8241,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":{"value":0.91017547,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":91,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"2240","last_page":"2247"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12607","display_name":"Personal Information Management and User Behavior","score":0.9951000213623047,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12607","display_name":"Personal Information Management and User Behavior","score":0.9951000213623047,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10970","display_name":"Team Dynamics and Performance","score":0.9769999980926514,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.930400013923645,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/excuse","display_name":"Excuse","score":0.9417444467544556},{"id":"https://openalex.org/keywords/politeness","display_name":"Politeness","score":0.9043727517127991},{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.6850528120994568},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4892404079437256},{"id":"https://openalex.org/keywords/robot","display_name":"Robot","score":0.4593942165374756},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.4372968375682831},{"id":"https://openalex.org/keywords/cognitive-psychology","display_name":"Cognitive psychology","score":0.3421449065208435},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.32842931151390076},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.2744731307029724},{"id":"https://openalex.org/keywords/linguistics","display_name":"Linguistics","score":0.1861165463924408},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.1392861306667328},{"id":"https://openalex.org/keywords/neuroscience","display_name":"Neuroscience","score":0.10888662934303284},{"id":"https://openalex.org/keywords/law","display_name":"Law","score":0.07605251669883728},{"id":"https://openalex.org/keywords/philosophy","display_name":"Philosophy","score":0.06142023205757141}],"concepts":[{"id":"https://openalex.org/C2777998198","wikidata":"https://www.wikidata.org/wiki/Q552754","display_name":"Excuse","level":2,"score":0.9417444467544556},{"id":"https://openalex.org/C61123122","wikidata":"https://www.wikidata.org/wiki/Q281287","display_name":"Politeness","level":2,"score":0.9043727517127991},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.6850528120994568},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4892404079437256},{"id":"https://openalex.org/C90509273","wikidata":"https://www.wikidata.org/wiki/Q11012","display_name":"Robot","level":2,"score":0.4593942165374756},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.4372968375682831},{"id":"https://openalex.org/C180747234","wikidata":"https://www.wikidata.org/wiki/Q23373","display_name":"Cognitive psychology","level":1,"score":0.3421449065208435},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.32842931151390076},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.2744731307029724},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.1861165463924408},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.1392861306667328},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.10888662934303284},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.07605251669883728},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.06142023205757141}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/ro-man60168.2024.10731362","is_oa":false,"landing_page_url":"https://doi.org/10.1109/ro-man60168.2024.10731362","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2024 33rd IEEE International Conference on Robot and Human Interactive Communication (ROMAN)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.7200000286102295,"display_name":"Reduced inequalities","id":"https://metadata.un.org/sdg/10"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":40,"referenced_works":["https://openalex.org/W138469650","https://openalex.org/W810707823","https://openalex.org/W1504768122","https://openalex.org/W1895161748","https://openalex.org/W2032568497","https://openalex.org/W2039376592","https://openalex.org/W2057559934","https://openalex.org/W2073617227","https://openalex.org/W2076645081","https://openalex.org/W2077007094","https://openalex.org/W2087759743","https://openalex.org/W2094296032","https://openalex.org/W2095535364","https://openalex.org/W2110506823","https://openalex.org/W2115274061","https://openalex.org/W2119008584","https://openalex.org/W2125320384","https://openalex.org/W2140797606","https://openalex.org/W2150412828","https://openalex.org/W2163550548","https://openalex.org/W2405357702","https://openalex.org/W2466238859","https://openalex.org/W2529710944","https://openalex.org/W2591778563","https://openalex.org/W2611961900","https://openalex.org/W2745199108","https://openalex.org/W3014688254","https://openalex.org/W3015589029","https://openalex.org/W3135124942","https://openalex.org/W4231533450","https://openalex.org/W4293276042","https://openalex.org/W4308101891","https://openalex.org/W4382202712","https://openalex.org/W4388624113","https://openalex.org/W4389666839","https://openalex.org/W4390117438","https://openalex.org/W6611526568","https://openalex.org/W6775582191","https://openalex.org/W6805686025","https://openalex.org/W7045308211"],"related_works":["https://openalex.org/W2912657529","https://openalex.org/W2050136122","https://openalex.org/W4385536313","https://openalex.org/W4381891017","https://openalex.org/W3196095676","https://openalex.org/W2036213296","https://openalex.org/W1755185007","https://openalex.org/W4243312386","https://openalex.org/W1565183297","https://openalex.org/W603990920"],"abstract_inverted_index":{"Social":[0],"robots":[1],"are":[2],"finding":[3],"their":[4,30],"way":[5,41],"into":[6],"our":[7],"society":[8],"and":[9,55,119,149],"must":[10,34],"adapt":[11],"to":[12,26,91,161,172],"the":[13,52,56,59,112,115,117,120,126,132,144,147,150,153,157,165,170,174,186,190,193],"social":[14,74],"norms":[15],"of":[16,58,114,146,156],"everyday":[17],"life.":[18],"It":[19],"is":[20],"often":[21],"unavoidable":[22],"for":[23],"robotic":[24],"assistants":[25],"interrupt":[27],"humans":[28],"in":[29,38,76,99,143,164,185,192],"activities.":[31],"These":[32],"interruptions":[33,67,98,200],"therefore":[35],"be":[36,81,162],"designed":[37],"such":[39],"a":[40,73,100],"that":[42,137],"they":[43],"have":[44],"as":[45,49,122,124],"little":[46],"negative":[47],"impact":[48],"possible":[50],"on":[51],"ongoing":[53],"activity":[54],"perception":[57,113,145],"robot.":[60],"In":[61,168],"this":[62],"study,":[63],"we":[64],"investigate":[65],"whether":[66,125],"regarding":[68],"health-promoting":[69,127],"behavior":[70,128],"delivered":[71],"by":[72,131],"robot":[75,148],"an":[77,107],"office":[78,108],"situation":[79],"should":[80],"phrased":[82,97],"politely":[83,94],"rather":[84],"than":[85],"directly.":[86],"A":[87],"system":[88],"was":[89,129,159,177,182],"implemented":[90],"trigger":[92],"either":[93],"or":[95],"directly":[96],"laboratory":[101],"user":[102],"study":[103,194],"with":[104,189],"participants":[105],"executing":[106],"task.":[109],"We":[110],"examined":[111],"robot,":[116,198],"task,":[118],"interruption,":[121],"well":[123],"performed":[130],"users.":[133],"The":[134],"results":[135],"show":[136],"there":[138,181],"were":[139],"no":[140,183],"significant":[141],"differences":[142],"interruptions,":[151],"while":[152],"temporal":[154],"demand":[155],"task":[158],"perceived":[160],"higher":[163],"polite":[166,175],"condition.":[167],"addition,":[169],"intention":[171],"follow":[173],"prompts":[176,191],"significantly":[178],"higher,":[179],"but":[180],"difference":[184],"actual":[187],"compliance":[188],"itself.":[195],"Index":[196],"Terms\u2014social":[197],"politeness,":[199]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":1}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}
