{"id":"https://openalex.org/W4388624073","doi":"https://doi.org/10.1109/ro-man57019.2023.10309631","title":"Putting Robots in Context: Challenging the Influence of Voice and Empathic Behaviour on Trust","display_name":"Putting Robots in Context: Challenging the Influence of Voice and Empathic Behaviour on Trust","publication_year":2023,"publication_date":"2023-08-28","ids":{"openalex":"https://openalex.org/W4388624073","doi":"https://doi.org/10.1109/ro-man57019.2023.10309631"},"language":"en","primary_location":{"id":"doi:10.1109/ro-man57019.2023.10309631","is_oa":false,"landing_page_url":"https://doi.org/10.1109/ro-man57019.2023.10309631","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2023 32nd IEEE International Conference on Robot and Human Interactive Communication (RO-MAN)","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5056837072","display_name":"Marta Romeo","orcid":"https://orcid.org/0000-0003-4438-0255"},"institutions":[{"id":"https://openalex.org/I28407311","display_name":"University of Manchester","ror":"https://ror.org/027m9bs27","country_code":"GB","type":"education","lineage":["https://openalex.org/I28407311"]},{"id":"https://openalex.org/I32062511","display_name":"Heriot-Watt University","ror":"https://ror.org/04mghma93","country_code":"GB","type":"education","lineage":["https://openalex.org/I32062511"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Marta Romeo","raw_affiliation_strings":["Heriot-Watt University,School of Mathematical and Computer Sciences,Edinburgh,UK","School of Computer Science, University of Manchester, Manchester, UK","School of Mathematical and Computer Sciences, Heriot-Watt University, Edinburgh, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Heriot-Watt University,School of Mathematical and Computer Sciences,Edinburgh,UK","institution_ids":["https://openalex.org/I32062511"]},{"raw_affiliation_string":"School of Computer Science, University of Manchester, Manchester, UK","institution_ids":["https://openalex.org/I28407311"]},{"raw_affiliation_string":"School of Mathematical and Computer Sciences, Heriot-Watt University, Edinburgh, UK","institution_ids":["https://openalex.org/I32062511"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5007876385","display_name":"Ilaria Torre","orcid":"https://orcid.org/0000-0002-8601-1370"},"institutions":[{"id":"https://openalex.org/I66862912","display_name":"Chalmers University of Technology","ror":"https://ror.org/040wg7k59","country_code":"SE","type":"education","lineage":["https://openalex.org/I66862912"]},{"id":"https://openalex.org/I86987016","display_name":"KTH Royal Institute of Technology","ror":"https://ror.org/026vcq606","country_code":"SE","type":"education","lineage":["https://openalex.org/I86987016"]}],"countries":["SE"],"is_corresponding":false,"raw_author_name":"Ilaria Torre","raw_affiliation_strings":["Chalmers University of Technology,Division of Interaction Design and Software Engineering,Gothenburg,Sweden","Division of Interaction Design and Software Engineering, Chalmers University of Technology, Gothenburg, Sweden","Division of Robotics, Perception and Learning, KTH Royal Institute of Technology, Stockholm, Sweden"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Chalmers University of Technology,Division of Interaction Design and Software Engineering,Gothenburg,Sweden","institution_ids":["https://openalex.org/I66862912"]},{"raw_affiliation_string":"Division of Interaction Design and Software Engineering, Chalmers University of Technology, Gothenburg, Sweden","institution_ids":["https://openalex.org/I66862912"]},{"raw_affiliation_string":"Division of Robotics, Perception and Learning, KTH Royal Institute of Technology, Stockholm, Sweden","institution_ids":["https://openalex.org/I86987016"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5024212366","display_name":"S\u00e9bastien Le Maguer","orcid":"https://orcid.org/0000-0003-0407-8318"},"institutions":[{"id":"https://openalex.org/I205274468","display_name":"Trinity College Dublin","ror":"https://ror.org/02tyrky19","country_code":"IE","type":"education","lineage":["https://openalex.org/I205274468"]}],"countries":["IE"],"is_corresponding":false,"raw_author_name":"S\u00e9bastien Le Maguer","raw_affiliation_strings":["ADAPT Centre, Trinity College Dublin,Dublin,Ireland","ADAPT Centre, Trinity College Dublin, Dublin, Ireland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"ADAPT Centre, Trinity College Dublin,Dublin,Ireland","institution_ids":["https://openalex.org/I205274468"]},{"raw_affiliation_string":"ADAPT Centre, Trinity College Dublin, Dublin, Ireland","institution_ids":["https://openalex.org/I205274468"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5091768977","display_name":"Angelo Cangelosi","orcid":"https://orcid.org/0000-0002-4709-2243"},"institutions":[{"id":"https://openalex.org/I28407311","display_name":"University of Manchester","ror":"https://ror.org/027m9bs27","country_code":"GB","type":"education","lineage":["https://openalex.org/I28407311"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Angelo Cangelosi","raw_affiliation_strings":["University of Manchester,School of Computer Science,Manchester,UK","School of Computer Science, University of Manchester, Manchester, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Manchester,School of Computer Science,Manchester,UK","institution_ids":["https://openalex.org/I28407311"]},{"raw_affiliation_string":"School of Computer Science, University of Manchester, Manchester, UK","institution_ids":["https://openalex.org/I28407311"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5082559019","display_name":"Iolanda Leite","orcid":"https://orcid.org/0000-0002-2212-4325"},"institutions":[{"id":"https://openalex.org/I86987016","display_name":"KTH Royal Institute of Technology","ror":"https://ror.org/026vcq606","country_code":"SE","type":"education","lineage":["https://openalex.org/I86987016"]}],"countries":["SE"],"is_corresponding":false,"raw_author_name":"Iolanda Leite","raw_affiliation_strings":["KTH Royal Institute of Technology,Division of Robotics, Perception and Learning,Stockholm,Sweden","Division of Robotics, Perception and Learning, KTH Royal Institute of Technology, Stockholm, Sweden"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"KTH Royal Institute of Technology,Division of Robotics, Perception and Learning,Stockholm,Sweden","institution_ids":["https://openalex.org/I86987016"]},{"raw_affiliation_string":"Division of Robotics, Perception and Learning, KTH Royal Institute of Technology, Stockholm, Sweden","institution_ids":["https://openalex.org/I86987016"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":5,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.5102,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.67703109,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":91,"max":95},"biblio":{"volume":null,"issue":null,"first_page":"2045","last_page":"2050"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9988999962806702,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9988999962806702,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9984999895095825,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10525","display_name":"Human-Automation Interaction and Safety","score":0.9898999929428101,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/robot","display_name":"Robot","score":0.7936479449272156},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.7491786479949951},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6245782375335693},{"id":"https://openalex.org/keywords/task","display_name":"Task (project management)","score":0.5529492497444153},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.5452918410301208},{"id":"https://openalex.org/keywords/empathy","display_name":"Empathy","score":0.4429026246070862},{"id":"https://openalex.org/keywords/social-environment","display_name":"Social environment","score":0.4354182779788971},{"id":"https://openalex.org/keywords/human\u2013robot-interaction","display_name":"Human\u2013robot interaction","score":0.433823823928833},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.4165785312652588},{"id":"https://openalex.org/keywords/cognitive-psychology","display_name":"Cognitive psychology","score":0.4132838249206543},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.310235857963562},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.2572745680809021},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.09443432092666626},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.07444187998771667}],"concepts":[{"id":"https://openalex.org/C90509273","wikidata":"https://www.wikidata.org/wiki/Q11012","display_name":"Robot","level":2,"score":0.7936479449272156},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.7491786479949951},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6245782375335693},{"id":"https://openalex.org/C2780451532","wikidata":"https://www.wikidata.org/wiki/Q759676","display_name":"Task (project management)","level":2,"score":0.5529492497444153},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.5452918410301208},{"id":"https://openalex.org/C2779885105","wikidata":"https://www.wikidata.org/wiki/Q182263","display_name":"Empathy","level":2,"score":0.4429026246070862},{"id":"https://openalex.org/C110379092","wikidata":"https://www.wikidata.org/wiki/Q1571836","display_name":"Social environment","level":2,"score":0.4354182779788971},{"id":"https://openalex.org/C145460709","wikidata":"https://www.wikidata.org/wiki/Q859951","display_name":"Human\u2013robot interaction","level":3,"score":0.433823823928833},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.4165785312652588},{"id":"https://openalex.org/C180747234","wikidata":"https://www.wikidata.org/wiki/Q23373","display_name":"Cognitive psychology","level":1,"score":0.4132838249206543},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.310235857963562},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.2572745680809021},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.09443432092666626},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.07444187998771667},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C201995342","wikidata":"https://www.wikidata.org/wiki/Q682496","display_name":"Systems engineering","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1109/ro-man57019.2023.10309631","is_oa":false,"landing_page_url":"https://doi.org/10.1109/ro-man57019.2023.10309631","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2023 32nd IEEE International Conference on Robot and Human Interactive Communication (RO-MAN)","raw_type":"proceedings-article"},{"id":"pmh:oai:research.chalmers.se:539223","is_oa":false,"landing_page_url":"https://research.chalmers.se/en/publication/539223","pdf_url":null,"source":{"id":"https://openalex.org/S4306402469","display_name":"Chalmers Research (Chalmers University of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I66862912","host_organization_name":"Chalmers University of Technology","host_organization_lineage":["https://openalex.org/I66862912"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.6600000262260437,"display_name":"Reduced inequalities","id":"https://metadata.un.org/sdg/10"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":39,"referenced_works":["https://openalex.org/W601228132","https://openalex.org/W1975950487","https://openalex.org/W1987900808","https://openalex.org/W2017802568","https://openalex.org/W2035833057","https://openalex.org/W2116385068","https://openalex.org/W2134418439","https://openalex.org/W2142175015","https://openalex.org/W2474265793","https://openalex.org/W2519091744","https://openalex.org/W2604184139","https://openalex.org/W2754425142","https://openalex.org/W2763188033","https://openalex.org/W2764020751","https://openalex.org/W2765334536","https://openalex.org/W2793767675","https://openalex.org/W2933035648","https://openalex.org/W2935088330","https://openalex.org/W2945573609","https://openalex.org/W3000089606","https://openalex.org/W3009894005","https://openalex.org/W3033311877","https://openalex.org/W3083287224","https://openalex.org/W3092065233","https://openalex.org/W3094037564","https://openalex.org/W3094411021","https://openalex.org/W3094467019","https://openalex.org/W3150572638","https://openalex.org/W3157200701","https://openalex.org/W3185433272","https://openalex.org/W3195470274","https://openalex.org/W4296070211","https://openalex.org/W4298112273","https://openalex.org/W4323687890","https://openalex.org/W4392633917","https://openalex.org/W4395958010","https://openalex.org/W6696756074","https://openalex.org/W6736356763","https://openalex.org/W6746753468"],"related_works":["https://openalex.org/W2022249999","https://openalex.org/W2790197180","https://openalex.org/W2321298859","https://openalex.org/W2020597600","https://openalex.org/W2623239735","https://openalex.org/W3213722473","https://openalex.org/W3205513966","https://openalex.org/W3120459843","https://openalex.org/W4366547574","https://openalex.org/W3200191727"],"abstract_inverted_index":{"Trust":[0],"is":[1,40,45],"essential":[2],"for":[3],"social":[4,11],"interactions,":[5],"including":[6],"those":[7],"between":[8],"humans":[9],"and":[10,43,81],"artificial":[12],"agents,":[13],"such":[14],"as":[15,34,91,93],"robots.":[16,134],"Several":[17],"robot-related":[18,49,124],"factors":[19],"can":[20],"contribute":[21],"to":[22],"the":[23,66,76,105,117],"formation":[24,86,132],"of":[25,68,78,111],"trust.":[26],"However,":[27],"previous":[28],"work":[29],"has":[30],"often":[31],"treated":[32],"trust":[33,53,85,103,131],"an":[35],"absolute":[36],"concept,":[37],"whereas":[38],"it":[39,44],"highly":[41],"context-dependent,":[42],"possible":[46],"that":[47,100],"some":[48,55],"features":[50,125],"will":[51],"influence":[52],"in":[54,59,87,94,104,116,129],"contexts,":[56],"but":[57],"not":[58],"others.":[60],"In":[61],"this":[62],"paper,":[63],"we":[64],"present":[65],"results":[67],"two":[69],"video-based":[70],"online":[71],"studies":[72],"aimed":[73],"at":[74],"investigating":[75],"role":[77,128],"robot":[79],"voice":[80,101,112],"empathic":[82,114],"behaviour":[83,115],"on":[84],"a":[88,95,127],"general":[89,118],"context":[90,121],"well":[92],"task-specific":[96],"context.":[97,119],"We":[98],"found":[99],"influences":[102],"specific":[106],"context,":[107],"with":[108],"no":[109],"effect":[110],"or":[113],"Thus,":[120],"mediated":[122],"whether":[123],"play":[126],"people\u2019s":[130],"towards":[133]},"counts_by_year":[{"year":2025,"cited_by_count":1}],"updated_date":"2026-07-29T14:22:42.915294","created_date":"2025-10-10T00:00:00"}