{"id":"https://openalex.org/W2981616711","doi":"https://doi.org/10.1109/rcis.2019.8877073","title":"Business Process Ambidexterity and its impact on Business-IT alignment. A Systematic Literature Review","display_name":"Business Process Ambidexterity and its impact on Business-IT alignment. A Systematic Literature Review","publication_year":2019,"publication_date":"2019-05-01","ids":{"openalex":"https://openalex.org/W2981616711","doi":"https://doi.org/10.1109/rcis.2019.8877073","mag":"2981616711"},"language":"en","primary_location":{"id":"doi:10.1109/rcis.2019.8877073","is_oa":false,"landing_page_url":"https://doi.org/10.1109/rcis.2019.8877073","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2019 13th International Conference on Research Challenges in Information Science (RCIS)","raw_type":"proceedings-article"},"type":"review","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5001113402","display_name":"Tomasz Helbin","orcid":"https://orcid.org/0000-0001-9469-2455"},"institutions":[{"id":"https://openalex.org/I32597200","display_name":"Ghent University","ror":"https://ror.org/00cv9y106","country_code":"BE","type":"education","lineage":["https://openalex.org/I32597200"]}],"countries":["BE"],"is_corresponding":false,"raw_author_name":"Tomek Helbin","raw_affiliation_strings":["Department of Business Informatics and Operations Management, Ghent University, Ghent, Belgium"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Business Informatics and Operations Management, Ghent University, Ghent, Belgium","institution_ids":["https://openalex.org/I32597200"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5070272566","display_name":"Amy Van Looy","orcid":"https://orcid.org/0000-0002-7992-1528"},"institutions":[{"id":"https://openalex.org/I32597200","display_name":"Ghent University","ror":"https://ror.org/00cv9y106","country_code":"BE","type":"education","lineage":["https://openalex.org/I32597200"]}],"countries":["BE"],"is_corresponding":false,"raw_author_name":"Amy Van Looy","raw_affiliation_strings":["Department of Business Informatics and Operations Management, Ghent University, Ghent, Belgium"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Business Informatics and Operations Management, Ghent University, Ghent, Belgium","institution_ids":["https://openalex.org/I32597200"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I32597200"],"apc_list":null,"apc_paid":null,"fwci":0.3853,"has_fulltext":false,"cited_by_count":13,"citation_normalized_percentile":{"value":0.65,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":91,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"12"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9980000257492065,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9980000257492065,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9861000180244446,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.973800003528595,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/ambidexterity","display_name":"Ambidexterity","score":0.9936469793319702},{"id":"https://openalex.org/keywords/business-process-management","display_name":"Business process management","score":0.7316506505012512},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.6351284980773926},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.6332237720489502},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.6214004755020142},{"id":"https://openalex.org/keywords/artifact-centric-business-process-model","display_name":"Artifact-centric business process model","score":0.5841425657272339},{"id":"https://openalex.org/keywords/business-process-modeling","display_name":"Business process modeling","score":0.584139347076416},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.5217046141624451},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5160674452781677},{"id":"https://openalex.org/keywords/domain","display_name":"Domain (mathematical analysis)","score":0.4128345847129822},{"id":"https://openalex.org/keywords/process-modeling","display_name":"Process modeling","score":0.41181087493896484},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.3928389549255371},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.3125593066215515},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.11119583249092102}],"concepts":[{"id":"https://openalex.org/C106033793","wikidata":"https://www.wikidata.org/wiki/Q457332","display_name":"Ambidexterity","level":2,"score":0.9936469793319702},{"id":"https://openalex.org/C80309976","wikidata":"https://www.wikidata.org/wiki/Q7007379","display_name":"Business process management","level":4,"score":0.7316506505012512},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.6351284980773926},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.6332237720489502},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.6214004755020142},{"id":"https://openalex.org/C162754035","wikidata":"https://www.wikidata.org/wiki/Q17006331","display_name":"Artifact-centric business process model","level":5,"score":0.5841425657272339},{"id":"https://openalex.org/C207505557","wikidata":"https://www.wikidata.org/wiki/Q4374012","display_name":"Business process modeling","level":4,"score":0.584139347076416},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5217046141624451},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5160674452781677},{"id":"https://openalex.org/C36503486","wikidata":"https://www.wikidata.org/wiki/Q11235244","display_name":"Domain (mathematical analysis)","level":2,"score":0.4128345847129822},{"id":"https://openalex.org/C76956256","wikidata":"https://www.wikidata.org/wiki/Q27610560","display_name":"Process modeling","level":3,"score":0.41181087493896484},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3928389549255371},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.3125593066215515},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.11119583249092102},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C134306372","wikidata":"https://www.wikidata.org/wiki/Q7754","display_name":"Mathematical analysis","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1109/rcis.2019.8877073","is_oa":false,"landing_page_url":"https://doi.org/10.1109/rcis.2019.8877073","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2019 13th International Conference on Research Challenges in Information Science (RCIS)","raw_type":"proceedings-article"},{"id":"pmh:oai:archive.ugent.be:8635364","is_oa":false,"landing_page_url":"https://biblio.ugent.be/publication/8635364","pdf_url":null,"source":{"id":"https://openalex.org/S4306400478","display_name":"Ghent University Academic Bibliography (Ghent University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I32597200","host_organization_name":"Ghent University","host_organization_lineage":["https://openalex.org/I32597200"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"ISBN: 9781728148441","raw_type":"info:eu-repo/semantics/conferenceObject"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.44999998807907104,"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":38,"referenced_works":["https://openalex.org/W4269405","https://openalex.org/W94757803","https://openalex.org/W1510377720","https://openalex.org/W1606290322","https://openalex.org/W1962572544","https://openalex.org/W1986115710","https://openalex.org/W1996700032","https://openalex.org/W2006927408","https://openalex.org/W2023596193","https://openalex.org/W2032860265","https://openalex.org/W2038222250","https://openalex.org/W2040486678","https://openalex.org/W2041831399","https://openalex.org/W2075412397","https://openalex.org/W2079831140","https://openalex.org/W2100807224","https://openalex.org/W2107789271","https://openalex.org/W2108114881","https://openalex.org/W2111628838","https://openalex.org/W2144665329","https://openalex.org/W2149510780","https://openalex.org/W2157994057","https://openalex.org/W2164284962","https://openalex.org/W2169855821","https://openalex.org/W2173412009","https://openalex.org/W2188809674","https://openalex.org/W2215905733","https://openalex.org/W2587019989","https://openalex.org/W2592878116","https://openalex.org/W2892001533","https://openalex.org/W2901317709","https://openalex.org/W3125991376","https://openalex.org/W3212978907","https://openalex.org/W4300697069","https://openalex.org/W6603881262","https://openalex.org/W6676235441","https://openalex.org/W6688184565","https://openalex.org/W6754601776"],"related_works":["https://openalex.org/W4361865022","https://openalex.org/W2345053703","https://openalex.org/W2295872254","https://openalex.org/W2151840478","https://openalex.org/W109660927","https://openalex.org/W2766447828","https://openalex.org/W2981616711","https://openalex.org/W2988265340","https://openalex.org/W2126468365","https://openalex.org/W1483068699"],"abstract_inverted_index":{"In":[0,57],"the":[1,8,82,96,102,125,158],"age":[2],"of":[3,46,53,69,113,127,160],"digital":[4],"disruption,":[5],"organizations":[6],"face":[7],"growing":[9],"need":[10],"to":[11,17],"both":[12,134],"optimize":[13],"existing":[14],"processes,":[15],"and":[16,20,34,80,88,98,136,162,176],"radically":[18],"innovate":[19],"disrupt":[21],"them.":[22],"Business":[23,47,77,114,130,147,166],"Process":[24,48,78,115,131,148,167],"Management":[25],"(BPM)":[26],"has":[27],"proven":[28],"great":[29],"value":[30],"for":[31,39,120,180],"process":[32,35,40,104],"control":[33],"optimization,":[36],"however":[37],"not":[38],"disruption.":[41],"Our":[42],"Systematic":[43],"Literature":[44],"Review":[45],"Ambidexterity":[49,132,149,168],"provides":[50,177],"an":[51],"overview":[52],"this":[54,171],"nascent":[55],"domain.":[56],"our":[58],"research,":[59,70],"we":[60,117],"have":[61],"divided":[62],"all":[63],"articles":[64],"into":[65],"two":[66],"main":[67,154],"strands":[68],"focusing":[71],"on:":[72],"(1)":[73],"organizational":[74],"capabilities":[75],"enabling":[76],"Ambidexterity,":[79,116],"(2)":[81],"actual":[83],"dynamic":[84],"balance":[85],"between":[86],"exploration":[87],"exploitation":[89],"in":[90,101],"BPM,":[91],"which":[92],"is":[93,108,143,157],"enabled":[94],"by":[95,139],"modelling":[97],"optimization":[99],"stages":[100],"business":[103],"lifecycle.":[105],"As":[106],"there":[107,142],"no":[109],"widely":[110],"accepted":[111],"definition":[112],"propose":[118],"one":[119],"future":[121,174],"use,":[122],"based":[123],"on":[124,165],"concept":[126],"paradoxical":[128],"thinking.":[129],"may":[133],"enable,":[135],"be":[137],"facilitated":[138],"digitalization;":[140],"however,":[141],"limited":[144],"evidence":[145],"that":[146],"enables":[150],"Business-IT":[151],"alignment.":[152],"The":[153],"research":[155,175],"gap":[156],"lack":[159],"conceptual":[161],"practical":[163],"guidelines":[164],"implementation.":[169],"Hence,":[170],"article":[172],"encourages":[173],"preliminary":[178],"guidance":[179],"practitioners.":[181]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":5},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":2}],"updated_date":"2026-07-14T23:27:15.235271","created_date":"2025-10-10T00:00:00"}
