{"id":"https://openalex.org/W2093215780","doi":"https://doi.org/10.1109/qomex.2012.6263888","title":"Waiting times in quality of experience for web based services","display_name":"Waiting times in quality of experience for web based services","publication_year":2012,"publication_date":"2012-07-01","ids":{"openalex":"https://openalex.org/W2093215780","doi":"https://doi.org/10.1109/qomex.2012.6263888","mag":"2093215780"},"language":"en","primary_location":{"id":"doi:10.1109/qomex.2012.6263888","is_oa":false,"landing_page_url":"https://doi.org/10.1109/qomex.2012.6263888","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2012 Fourth International Workshop on Quality of Multimedia Experience","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"http://urn.kb.se/resolve?urn=urn:nbn:se:bth-7259","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5082867199","display_name":"Sebastian Egger","orcid":"https://orcid.org/0000-0002-5890-1077"},"institutions":[{"id":"https://openalex.org/I4210122474","display_name":"Forschungszentrum Telekommunikation Wien","ror":"https://ror.org/026nftk33","country_code":"AT","type":"facility","lineage":["https://openalex.org/I4210122474"]}],"countries":["AT"],"is_corresponding":true,"raw_author_name":"S. Egger","raw_affiliation_strings":["Telecommunications Research Center Vienna, Vienna, Austria","Telecommunications Research Center Vienna (ftw), Austria"],"affiliations":[{"raw_affiliation_string":"Telecommunications Research Center Vienna, Vienna, Austria","institution_ids":["https://openalex.org/I4210122474"]},{"raw_affiliation_string":"Telecommunications Research Center Vienna (ftw), Austria","institution_ids":["https://openalex.org/I4210122474"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5025794971","display_name":"Tobias Ho\u00dffeld","orcid":"https://orcid.org/0000-0003-0173-595X"},"institutions":[{"id":"https://openalex.org/I25974101","display_name":"University of W\u00fcrzburg","ror":"https://ror.org/00fbnyb24","country_code":"DE","type":"education","lineage":["https://openalex.org/I25974101"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"T. Hossfeld","raw_affiliation_strings":["Institute of Computer Science, University of W\u00fcrzburg, Wurzburg, Germany","University of W\u00fcrzburg, Institute of Computer Science, Germany#TAB#"],"affiliations":[{"raw_affiliation_string":"Institute of Computer Science, University of W\u00fcrzburg, Wurzburg, Germany","institution_ids":["https://openalex.org/I25974101"]},{"raw_affiliation_string":"University of W\u00fcrzburg, Institute of Computer Science, Germany#TAB#","institution_ids":["https://openalex.org/I25974101"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5022844456","display_name":"Raimund Schatz","orcid":"https://orcid.org/0000-0002-8966-7439"},"institutions":[{"id":"https://openalex.org/I4210122474","display_name":"Forschungszentrum Telekommunikation Wien","ror":"https://ror.org/026nftk33","country_code":"AT","type":"facility","lineage":["https://openalex.org/I4210122474"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"R. Schatz","raw_affiliation_strings":["Telecommunications Research Center Vienna, Vienna, Austria","Telecommunications Research Center Vienna (ftw), Austria"],"affiliations":[{"raw_affiliation_string":"Telecommunications Research Center Vienna, Vienna, Austria","institution_ids":["https://openalex.org/I4210122474"]},{"raw_affiliation_string":"Telecommunications Research Center Vienna (ftw), Austria","institution_ids":["https://openalex.org/I4210122474"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5051117813","display_name":"Markus Fiedler","orcid":"https://orcid.org/0000-0001-8929-4911"},"institutions":[{"id":"https://openalex.org/I52719799","display_name":"Blekinge Institute of Technology","ror":"https://ror.org/0093a8w51","country_code":"SE","type":"education","lineage":["https://openalex.org/I52719799"]}],"countries":["SE"],"is_corresponding":false,"raw_author_name":"M. Fiedler","raw_affiliation_strings":["Blekinge Institute of Technology, Karlskrona, Sweden"],"affiliations":[{"raw_affiliation_string":"Blekinge Institute of Technology, Karlskrona, Sweden","institution_ids":["https://openalex.org/I52719799"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5082867199"],"corresponding_institution_ids":["https://openalex.org/I4210122474"],"apc_list":null,"apc_paid":null,"fwci":13.7274,"has_fulltext":false,"cited_by_count":150,"citation_normalized_percentile":{"value":0.99162934,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":91,"max":100},"biblio":{"volume":null,"issue":null,"first_page":"86","last_page":"96"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11165","display_name":"Image and Video Quality Assessment","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1707","display_name":"Computer Vision and Pattern Recognition"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T11165","display_name":"Image and Video Quality Assessment","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1707","display_name":"Computer Vision and Pattern Recognition"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12720","display_name":"Multimedia Communication and Technology","score":0.9840999841690063,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10799","display_name":"Data Visualization and Analytics","score":0.9528999924659729,"subfield":{"id":"https://openalex.org/subfields/1707","display_name":"Computer Vision and Pattern Recognition"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.8209401369094849},{"id":"https://openalex.org/keywords/quality-of-experience","display_name":"Quality of experience","score":0.7509343028068542},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.670094907283783},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.6057384610176086},{"id":"https://openalex.org/keywords/relevance","display_name":"Relevance (law)","score":0.5637884140014648},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.553431510925293},{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.5434998273849487},{"id":"https://openalex.org/keywords/multimedia","display_name":"Multimedia","score":0.5221298336982727},{"id":"https://openalex.org/keywords/user-experience-design","display_name":"User experience design","score":0.41883617639541626},{"id":"https://openalex.org/keywords/domain","display_name":"Domain (mathematical analysis)","score":0.4149157404899597},{"id":"https://openalex.org/keywords/closing","display_name":"Closing (real estate)","score":0.4117385745048523},{"id":"https://openalex.org/keywords/quality-of-service","display_name":"Quality of service","score":0.2647574841976166},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.21185201406478882},{"id":"https://openalex.org/keywords/telecommunications","display_name":"Telecommunications","score":0.12459099292755127}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.8209401369094849},{"id":"https://openalex.org/C2779333187","wikidata":"https://www.wikidata.org/wiki/Q3132648","display_name":"Quality of experience","level":3,"score":0.7509343028068542},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.670094907283783},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.6057384610176086},{"id":"https://openalex.org/C158154518","wikidata":"https://www.wikidata.org/wiki/Q7310970","display_name":"Relevance (law)","level":2,"score":0.5637884140014648},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.553431510925293},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.5434998273849487},{"id":"https://openalex.org/C49774154","wikidata":"https://www.wikidata.org/wiki/Q131765","display_name":"Multimedia","level":1,"score":0.5221298336982727},{"id":"https://openalex.org/C201025465","wikidata":"https://www.wikidata.org/wiki/Q11248500","display_name":"User experience design","level":2,"score":0.41883617639541626},{"id":"https://openalex.org/C36503486","wikidata":"https://www.wikidata.org/wiki/Q11235244","display_name":"Domain (mathematical analysis)","level":2,"score":0.4149157404899597},{"id":"https://openalex.org/C2778775528","wikidata":"https://www.wikidata.org/wiki/Q5135432","display_name":"Closing (real estate)","level":2,"score":0.4117385745048523},{"id":"https://openalex.org/C5119721","wikidata":"https://www.wikidata.org/wiki/Q220501","display_name":"Quality of service","level":2,"score":0.2647574841976166},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.21185201406478882},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.12459099292755127},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C134306372","wikidata":"https://www.wikidata.org/wiki/Q7754","display_name":"Mathematical analysis","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1109/qomex.2012.6263888","is_oa":false,"landing_page_url":"https://doi.org/10.1109/qomex.2012.6263888","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2012 Fourth International Workshop on Quality of Multimedia Experience","raw_type":"proceedings-article"},{"id":"pmh:oai:DiVA.org:bth-7259","is_oa":true,"landing_page_url":"http://urn.kb.se/resolve?urn=urn:nbn:se:bth-7259","pdf_url":null,"source":{"id":"https://openalex.org/S4306401559","display_name":"KTH Publication Database DiVA (KTH Royal Institute of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"text"}],"best_oa_location":{"id":"pmh:oai:DiVA.org:bth-7259","is_oa":true,"landing_page_url":"http://urn.kb.se/resolve?urn=urn:nbn:se:bth-7259","pdf_url":null,"source":{"id":"https://openalex.org/S4306401559","display_name":"KTH Publication Database DiVA (KTH Royal Institute of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"text"},"sustainable_development_goals":[{"score":0.4399999976158142,"id":"https://metadata.un.org/sdg/4","display_name":"Quality Education"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":66,"referenced_works":["https://openalex.org/W91494418","https://openalex.org/W112066486","https://openalex.org/W199640592","https://openalex.org/W387118562","https://openalex.org/W610559886","https://openalex.org/W639182198","https://openalex.org/W1155787080","https://openalex.org/W1160366781","https://openalex.org/W1514386282","https://openalex.org/W1563905884","https://openalex.org/W1591162257","https://openalex.org/W1737537661","https://openalex.org/W1968185118","https://openalex.org/W1970200030","https://openalex.org/W1978421850","https://openalex.org/W1983373936","https://openalex.org/W1986262965","https://openalex.org/W1994762487","https://openalex.org/W2002376271","https://openalex.org/W2013825673","https://openalex.org/W2022359415","https://openalex.org/W2025518782","https://openalex.org/W2027203739","https://openalex.org/W2029654180","https://openalex.org/W2032663712","https://openalex.org/W2045615866","https://openalex.org/W2046071537","https://openalex.org/W2047131441","https://openalex.org/W2050586054","https://openalex.org/W2052193625","https://openalex.org/W2073538329","https://openalex.org/W2077124362","https://openalex.org/W2098043337","https://openalex.org/W2106489024","https://openalex.org/W2107431468","https://openalex.org/W2111755990","https://openalex.org/W2112735005","https://openalex.org/W2117046610","https://openalex.org/W2118568109","https://openalex.org/W2125080252","https://openalex.org/W2130959208","https://openalex.org/W2135478232","https://openalex.org/W2138597653","https://openalex.org/W2139833686","https://openalex.org/W2140205964","https://openalex.org/W2140264644","https://openalex.org/W2164201790","https://openalex.org/W2166758657","https://openalex.org/W2342091124","https://openalex.org/W2612997396","https://openalex.org/W2746178097","https://openalex.org/W3036227735","https://openalex.org/W3146050296","https://openalex.org/W3198705679","https://openalex.org/W4237582847","https://openalex.org/W4239720002","https://openalex.org/W4245211871","https://openalex.org/W4253906861","https://openalex.org/W4285719527","https://openalex.org/W4293872590","https://openalex.org/W6620889520","https://openalex.org/W6627602664","https://openalex.org/W6637758838","https://openalex.org/W6677012909","https://openalex.org/W6779884255","https://openalex.org/W7042764477"],"related_works":["https://openalex.org/W2517007886","https://openalex.org/W2383994331","https://openalex.org/W1522019333","https://openalex.org/W3121919567","https://openalex.org/W2076369646","https://openalex.org/W278047738","https://openalex.org/W4244817184","https://openalex.org/W3200278794","https://openalex.org/W1978514417","https://openalex.org/W2884268961"],"abstract_inverted_index":{"A":[0],"considerable":[1],"share":[2],"of":[3,29,51,78,89,91,178,185,209,237],"applications":[4,150,198],"such":[5,143],"as":[6,144,201,203],"web":[7,145],"or":[8],"e-mail":[9],"browsing,":[10],"online":[11,186],"picture":[12],"viewing":[13],"and":[14,35,110,120],"file":[15],"downloads":[16],"imply":[17],"waiting":[18,58,79,118,152,179],"times":[19,38,80,119,153,180],"for":[20,139,229],"their":[21,112],"users,":[22],"which":[23,127,214],"is":[24,42,55,81],"due":[25],"to":[26,72,98,126,136,168,182,216,222],"the":[27,33,49,60,62,64,67,87,129,161,176,183,207,210,234],"turn-taking":[28],"information":[30],"requests":[31],"by":[32,57],"user":[34,68],"correspoding":[36],"response":[37],"until":[39],"each":[40,220],"request":[41],"fulfilled.":[43],"Thus,":[44],"end-user":[45],"quality":[46,192],"perception":[47,77,108],"in":[48,86,233],"context":[50,88],"interactive":[52],"data":[53],"services":[54,142],"dominated":[56],"times;":[59],"longer":[61],"latter,":[63],"less":[65],"satisfied":[66],"becomes.":[69],"As":[70],"opposed":[71],"heavily":[73],"researched":[74],"multimedia":[75],"experience,":[76],"still":[82],"not":[83],"strongly":[84],"explored":[85],"Quality":[90],"Experience":[92],"(QoE).":[93],"This":[94],"tutorial":[95],"will":[96,225],"contribute":[97],"closing":[99],"this":[100,238],"gap.":[101],"In":[102,189],"its":[103],"first":[104],"part,":[105],"it":[106,148],"addresses":[107],"principles":[109],"discusses":[111,149],"applicability":[113],"towards":[114],"fundamental":[115],"relationships":[116,131],"between":[117],"resulting":[121],"QoE.":[122],"It":[123],"then":[124],"investigates":[125],"extent":[128],"same":[130],"can":[132],"also":[133,181],"be":[134,217,226],"used":[135],"describe":[137],"QoE":[138],"more":[140],"complex":[141],"browsing.":[146],"Finally,":[147],"where":[151],"determine":[154],"QoE,":[155],"amongst":[156],"other":[157,221],"factors.":[158],"For":[159],"example,":[160],"past":[162],"shift":[163],"from":[164,194,204],"UDP":[165],"media":[166,170],"streaming":[167,171,232],"TCP":[169],"(e.g.":[172],"youtube.com)":[173],"has":[174],"extended":[175],"relevance":[177],"domain":[184],"video":[187,231],"services.":[188],"particular,":[190],"user-perceived":[191],"suffers":[193],"initial":[195],"delays":[196],"when":[197],"are":[199],"launched,":[200],"well":[202],"freezes":[205],"during":[206],"delivery":[208],"stream.":[211],"These":[212],"aspects,":[213],"have":[215],"traded":[218],"against":[219],"some":[223],"extent,":[224],"discussed":[227],"mainly":[228],"HTTP":[230],"last":[235],"part":[236],"tutorial.":[239]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":4},{"year":2023,"cited_by_count":7},{"year":2022,"cited_by_count":5},{"year":2021,"cited_by_count":11},{"year":2020,"cited_by_count":10},{"year":2019,"cited_by_count":13},{"year":2018,"cited_by_count":15},{"year":2017,"cited_by_count":14},{"year":2016,"cited_by_count":20},{"year":2015,"cited_by_count":16},{"year":2014,"cited_by_count":18},{"year":2013,"cited_by_count":16}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
