{"id":"https://openalex.org/W2080911390","doi":"https://doi.org/10.1109/pimrc.2013.6666759","title":"CC4IMS: A mobile-based open-source call center for IMS","display_name":"CC4IMS: A mobile-based open-source call center for IMS","publication_year":2013,"publication_date":"2013-09-01","ids":{"openalex":"https://openalex.org/W2080911390","doi":"https://doi.org/10.1109/pimrc.2013.6666759","mag":"2080911390"},"language":"en","primary_location":{"id":"doi:10.1109/pimrc.2013.6666759","is_oa":false,"landing_page_url":"https://doi.org/10.1109/pimrc.2013.6666759","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2013 IEEE 24th Annual International Symposium on Personal, Indoor, and Mobile Radio Communications (PIMRC)","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5041393182","display_name":"Harilaos Koumaras","orcid":"https://orcid.org/0000-0003-0486-2700"},"institutions":[{"id":"https://openalex.org/I203474044","display_name":"National Centre of Scientific Research \"Demokritos\"","ror":"https://ror.org/038jp4m40","country_code":"GR","type":"facility","lineage":["https://openalex.org/I203474044"]},{"id":"https://openalex.org/I4387152169","display_name":"Institute of Informatics & Telecommunications","ror":"https://ror.org/0396t6k89","country_code":null,"type":"facility","lineage":["https://openalex.org/I203474044","https://openalex.org/I4387152169"]}],"countries":["GR"],"is_corresponding":false,"raw_author_name":"Harilaos Koumaras","raw_affiliation_strings":["National Center for Scientific Research DEMOKRITOS, Institute of Informatics and Telecommunications, Agia Paraskevi, Greece","Inst. of Inf. & Telecommun., Nat. Center for Sci. Res. DEMOKRITOS, Agia Paraskevi, Greece"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"National Center for Scientific Research DEMOKRITOS, Institute of Informatics and Telecommunications, Agia Paraskevi, Greece","institution_ids":["https://openalex.org/I203474044","https://openalex.org/I4387152169"]},{"raw_affiliation_string":"Inst. of Inf. & Telecommun., Nat. Center for Sci. Res. DEMOKRITOS, Agia Paraskevi, Greece","institution_ids":["https://openalex.org/I203474044"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5085330780","display_name":"Christos Sakkas","orcid":"https://orcid.org/0009-0006-2120-3140"},"institutions":[{"id":"https://openalex.org/I203474044","display_name":"National Centre of Scientific Research \"Demokritos\"","ror":"https://ror.org/038jp4m40","country_code":"GR","type":"facility","lineage":["https://openalex.org/I203474044"]},{"id":"https://openalex.org/I4387152169","display_name":"Institute of Informatics & Telecommunications","ror":"https://ror.org/0396t6k89","country_code":null,"type":"facility","lineage":["https://openalex.org/I203474044","https://openalex.org/I4387152169"]}],"countries":["GR"],"is_corresponding":false,"raw_author_name":"Christos Sakkas","raw_affiliation_strings":["National Center for Scientific Research DEMOKRITOS, Institute of Informatics and Telecommunications, Agia Paraskevi, Greece","Inst. of Inf. & Telecommun., Nat. Center for Sci. Res. DEMOKRITOS, Agia Paraskevi, Greece"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"National Center for Scientific Research DEMOKRITOS, Institute of Informatics and Telecommunications, Agia Paraskevi, Greece","institution_ids":["https://openalex.org/I203474044","https://openalex.org/I4387152169"]},{"raw_affiliation_string":"Inst. of Inf. & Telecommun., Nat. Center for Sci. Res. DEMOKRITOS, Agia Paraskevi, Greece","institution_ids":["https://openalex.org/I203474044"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5001093308","display_name":"Michail\u2010Alexandros Kourtis","orcid":"https://orcid.org/0000-0002-8356-114X"},"institutions":[{"id":"https://openalex.org/I203474044","display_name":"National Centre of Scientific Research \"Demokritos\"","ror":"https://ror.org/038jp4m40","country_code":"GR","type":"facility","lineage":["https://openalex.org/I203474044"]},{"id":"https://openalex.org/I4387152169","display_name":"Institute of Informatics & Telecommunications","ror":"https://ror.org/0396t6k89","country_code":null,"type":"facility","lineage":["https://openalex.org/I203474044","https://openalex.org/I4387152169"]}],"countries":["GR"],"is_corresponding":false,"raw_author_name":"Michael-Alexandros Kourtis","raw_affiliation_strings":["National Center for Scientific Research DEMOKRITOS, Institute of Informatics and Telecommunications, Agia Paraskevi, Greece","Inst. of Inf. & Telecommun., Nat. Center for Sci. Res. DEMOKRITOS, Agia Paraskevi, Greece"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"National Center for Scientific Research DEMOKRITOS, Institute of Informatics and Telecommunications, Agia Paraskevi, Greece","institution_ids":["https://openalex.org/I203474044","https://openalex.org/I4387152169"]},{"raw_affiliation_string":"Inst. of Inf. & Telecommun., Nat. Center for Sci. Res. DEMOKRITOS, Agia Paraskevi, Greece","institution_ids":["https://openalex.org/I203474044"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5007433159","display_name":"Jos\u00e9 Oscar Fajardo","orcid":"https://orcid.org/0000-0003-1525-9114"},"institutions":[{"id":"https://openalex.org/I6585545","display_name":"European Telecommunications Standards Institute","ror":"https://ror.org/00pwny267","country_code":"FR","type":"nonprofit","lineage":["https://openalex.org/I6585545"]}],"countries":["FR"],"is_corresponding":false,"raw_author_name":"Jose Oscar Fajardo","raw_affiliation_strings":["Department of Electronics and Telecommunications, ETSI Bilbao, Bilbao, Spain","Dept. of Electron. & Telecommun., ETSI Bilbao, Bilbao, Spain"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Electronics and Telecommunications, ETSI Bilbao, Bilbao, Spain","institution_ids":[]},{"raw_affiliation_string":"Dept. of Electron. & Telecommun., ETSI Bilbao, Bilbao, Spain","institution_ids":["https://openalex.org/I6585545"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5029875764","display_name":"Fidel Liberal","orcid":"https://orcid.org/0000-0002-9840-4294"},"institutions":[{"id":"https://openalex.org/I6585545","display_name":"European Telecommunications Standards Institute","ror":"https://ror.org/00pwny267","country_code":"FR","type":"nonprofit","lineage":["https://openalex.org/I6585545"]}],"countries":["FR"],"is_corresponding":false,"raw_author_name":"Fidel Liberal","raw_affiliation_strings":["Department of Electronics and Telecommunications, ETSI Bilbao, Bilbao, Spain","Dept. of Electron. & Telecommun., ETSI Bilbao, Bilbao, Spain"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Electronics and Telecommunications, ETSI Bilbao, Bilbao, Spain","institution_ids":[]},{"raw_affiliation_string":"Dept. of Electron. & Telecommun., ETSI Bilbao, Bilbao, Spain","institution_ids":["https://openalex.org/I6585545"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"3523","last_page":"3527"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10651","display_name":"IPv6, Mobility, Handover, Networks, Security","score":0.9980999827384949,"subfield":{"id":"https://openalex.org/subfields/2208","display_name":"Electrical and Electronic Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10651","display_name":"IPv6, Mobility, Handover, Networks, Security","score":0.9980999827384949,"subfield":{"id":"https://openalex.org/subfields/2208","display_name":"Electrical and Electronic Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12203","display_name":"Mobile Agent-Based Network Management","score":0.9936000108718872,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10575","display_name":"Wireless Communication Networks Research","score":0.9915000200271606,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7996494174003601},{"id":"https://openalex.org/keywords/computer-network","display_name":"Computer network","score":0.5756024718284607},{"id":"https://openalex.org/keywords/call-control","display_name":"Call control","score":0.5687199234962463},{"id":"https://openalex.org/keywords/open-source","display_name":"Open source","score":0.5181528329849243},{"id":"https://openalex.org/keywords/call-management","display_name":"Call management","score":0.4919719398021698},{"id":"https://openalex.org/keywords/center","display_name":"Center (category theory)","score":0.43515244126319885},{"id":"https://openalex.org/keywords/mobile-telephony","display_name":"Mobile telephony","score":0.4331296682357788},{"id":"https://openalex.org/keywords/mobile-device","display_name":"Mobile device","score":0.42791515588760376},{"id":"https://openalex.org/keywords/operating-system","display_name":"Operating system","score":0.33554646372795105},{"id":"https://openalex.org/keywords/mobile-radio","display_name":"Mobile radio","score":0.31593793630599976}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7996494174003601},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.5756024718284607},{"id":"https://openalex.org/C131969451","wikidata":"https://www.wikidata.org/wiki/Q5021614","display_name":"Call control","level":2,"score":0.5687199234962463},{"id":"https://openalex.org/C3018397939","wikidata":"https://www.wikidata.org/wiki/Q3644502","display_name":"Open source","level":3,"score":0.5181528329849243},{"id":"https://openalex.org/C28819325","wikidata":"https://www.wikidata.org/wiki/Q5021628","display_name":"Call management","level":3,"score":0.4919719398021698},{"id":"https://openalex.org/C2779463800","wikidata":"https://www.wikidata.org/wiki/Q5062222","display_name":"Center (category theory)","level":2,"score":0.43515244126319885},{"id":"https://openalex.org/C95491727","wikidata":"https://www.wikidata.org/wiki/Q992968","display_name":"Mobile telephony","level":3,"score":0.4331296682357788},{"id":"https://openalex.org/C186967261","wikidata":"https://www.wikidata.org/wiki/Q5082128","display_name":"Mobile device","level":2,"score":0.42791515588760376},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.33554646372795105},{"id":"https://openalex.org/C2781307350","wikidata":"https://www.wikidata.org/wiki/Q6887221","display_name":"Mobile radio","level":2,"score":0.31593793630599976},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.0},{"id":"https://openalex.org/C8010536","wikidata":"https://www.wikidata.org/wiki/Q160398","display_name":"Crystallography","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/pimrc.2013.6666759","is_oa":false,"landing_page_url":"https://doi.org/10.1109/pimrc.2013.6666759","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2013 IEEE 24th Annual International Symposium on Personal, Indoor, and Mobile Radio Communications (PIMRC)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2116190225","https://openalex.org/W4250116973","https://openalex.org/W2260820432","https://openalex.org/W2157312185","https://openalex.org/W2378660778","https://openalex.org/W3159542007","https://openalex.org/W2566399258","https://openalex.org/W770124011","https://openalex.org/W1544445217","https://openalex.org/W2370109774"],"abstract_inverted_index":{"This":[0],"paper":[1,52],"presents":[2],"a":[3,8,48,113],"novel":[4],"open-source":[5,76],"implementation":[6,78],"of":[7,59,71,108],"call":[9,22,30],"center,":[10],"which":[11,81],"is":[12,39,79,125],"compatible":[13],"with":[14,28,33,151],"the":[15,51,54,60,66,72,106,109,119,122,136,140,146,152],"IP":[16],"Multimedia":[17],"Subsystem":[18],"(IMS)":[19],"platform,":[20],"supporting":[21],"forwarding":[23],"and":[24,31,46,57,69,94,115,121,139],"dispatching":[25],"services,":[26],"along":[27],"video":[29],"chat":[32],"file":[34],"transfer.":[35],"The":[36],"proposed":[37,61,147],"solution":[38],"called":[40],"Call":[41,62,148],"Center":[42,149],"for":[43,84,92],"IMS":[44,67,123,142,153],"(CC4IMS)":[45],"following":[47],"requirement":[49],"analysis,":[50],"discusses":[53],"overall":[55],"architecture":[56],"design":[58],"Center,":[63],"focusing":[64],"on":[65,128],"compatibility":[68],"mobility":[70],"implementation.":[73],"Then,":[74],"an":[75],"prototype":[77,138],"presented,":[80,126],"was":[82],"designed":[83],"mobile":[85],"devices":[86],"in":[87],"order":[88],"to":[89,105],"be":[90],"suitable":[91],"distributed":[93],"ad-hoc":[95],"launch":[96],"at":[97],"emergency":[98,110],"situations":[99],"by":[100,135],"first":[101],"responder":[102],"teams":[103],"near":[104],"location":[107],"incident.":[111],"Finally,":[112],"protocol":[114],"message":[116],"illustration":[117],"between":[118],"CC4IMS":[120,137],"modules":[124],"based":[127],"messages":[129],"that":[130,145],"have":[131],"been":[132],"actually":[133],"captured":[134],"Open":[141],"Core,":[143],"showing":[144],"confronts":[150],"signaling.":[154]},"counts_by_year":[{"year":2019,"cited_by_count":1},{"year":2014,"cited_by_count":1}],"updated_date":"2026-07-14T23:27:15.235271","created_date":"2025-10-10T00:00:00"}