{"id":"https://openalex.org/W1989723712","doi":"https://doi.org/10.1109/noms.2012.6212073","title":"SUITS: How to make a global IT service provider sustainable?","display_name":"SUITS: How to make a global IT service provider sustainable?","publication_year":2012,"publication_date":"2012-04-01","ids":{"openalex":"https://openalex.org/W1989723712","doi":"https://doi.org/10.1109/noms.2012.6212073","mag":"1989723712"},"language":"en","primary_location":{"id":"doi:10.1109/noms.2012.6212073","is_oa":false,"landing_page_url":"https://doi.org/10.1109/noms.2012.6212073","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2012 IEEE Network Operations and Management Symposium","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5110042006","display_name":"Parijat Dube","orcid":null},"institutions":[{"id":"https://openalex.org/I1341412227","display_name":"IBM (United States)","ror":"https://ror.org/05hh8d621","country_code":"US","type":"company","lineage":["https://openalex.org/I1341412227"]},{"id":"https://openalex.org/I4210114115","display_name":"IBM Research - Thomas J. Watson Research Center","ror":"https://ror.org/0265w5591","country_code":"US","type":"facility","lineage":["https://openalex.org/I1341412227","https://openalex.org/I4210114115"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"P. Dube","raw_affiliation_strings":["IBM Thomas J. Watson Research Center, Yorktown Heights, NY, USA","[IBM Watson Research Center, Yorktown Heights, NY, USA]"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"IBM Thomas J. Watson Research Center, Yorktown Heights, NY, USA","institution_ids":["https://openalex.org/I4210114115"]},{"raw_affiliation_string":"[IBM Watson Research Center, Yorktown Heights, NY, USA]","institution_ids":["https://openalex.org/I1341412227"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5031125475","display_name":"Genady Ya. Grabarnik","orcid":"https://orcid.org/0000-0001-8068-0920"},"institutions":[{"id":"https://openalex.org/I142823887","display_name":"St. John's University","ror":"https://ror.org/00bgtad15","country_code":"US","type":"education","lineage":["https://openalex.org/I142823887"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"G. Grabarnik","raw_affiliation_strings":["Saint John's University, Queens, NY, USA","St. John's University; Queens NY USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Saint John's University, Queens, NY, USA","institution_ids":["https://openalex.org/I142823887"]},{"raw_affiliation_string":"St. John's University; Queens NY USA","institution_ids":["https://openalex.org/I142823887"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5037060213","display_name":"Larisa Shwartz","orcid":"https://orcid.org/0000-0001-5878-0765"},"institutions":[{"id":"https://openalex.org/I1341412227","display_name":"IBM (United States)","ror":"https://ror.org/05hh8d621","country_code":"US","type":"company","lineage":["https://openalex.org/I1341412227"]},{"id":"https://openalex.org/I4210114115","display_name":"IBM Research - Thomas J. Watson Research Center","ror":"https://ror.org/0265w5591","country_code":"US","type":"facility","lineage":["https://openalex.org/I1341412227","https://openalex.org/I4210114115"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"L. Shwartz","raw_affiliation_strings":["IBM Thomas J. Watson Research Center, Yorktown Heights, NY, USA","[IBM Watson Research Center, Yorktown Heights, NY, USA]"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"IBM Thomas J. Watson Research Center, Yorktown Heights, NY, USA","institution_ids":["https://openalex.org/I4210114115"]},{"raw_affiliation_string":"[IBM Watson Research Center, Yorktown Heights, NY, USA]","institution_ids":["https://openalex.org/I1341412227"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":7,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"1352","last_page":"1359"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10101","display_name":"Cloud Computing and Resource Management","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10101","display_name":"Cloud Computing and Resource Management","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12238","display_name":"Green IT and Sustainability","score":0.9975000023841858,"subfield":{"id":"https://openalex.org/subfields/2208","display_name":"Electrical and Electronic Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11942","display_name":"Transportation and Mobility Innovations","score":0.9909999966621399,"subfield":{"id":"https://openalex.org/subfields/2203","display_name":"Automotive Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/service-provider","display_name":"Service provider","score":0.7548614740371704},{"id":"https://openalex.org/keywords/revenue","display_name":"Revenue","score":0.6304820775985718},{"id":"https://openalex.org/keywords/flexibility","display_name":"Flexibility (engineering)","score":0.61469966173172},{"id":"https://openalex.org/keywords/environmental-economics","display_name":"Environmental economics","score":0.5698328018188477},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.5579732656478882},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5152766704559326},{"id":"https://openalex.org/keywords/service-delivery-framework","display_name":"Service delivery framework","score":0.5148445963859558},{"id":"https://openalex.org/keywords/greenhouse-gas","display_name":"Greenhouse gas","score":0.4288814961910248},{"id":"https://openalex.org/keywords/sustainable-development","display_name":"Sustainable development","score":0.4144437909126282},{"id":"https://openalex.org/keywords/industrial-organization","display_name":"Industrial organization","score":0.35605210065841675},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.3524285554885864},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.19970762729644775},{"id":"https://openalex.org/keywords/finance","display_name":"Finance","score":0.18195205926895142},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.13771387934684753}],"concepts":[{"id":"https://openalex.org/C116537","wikidata":"https://www.wikidata.org/wiki/Q2169973","display_name":"Service provider","level":3,"score":0.7548614740371704},{"id":"https://openalex.org/C195487862","wikidata":"https://www.wikidata.org/wiki/Q850210","display_name":"Revenue","level":2,"score":0.6304820775985718},{"id":"https://openalex.org/C2780598303","wikidata":"https://www.wikidata.org/wiki/Q65921492","display_name":"Flexibility (engineering)","level":2,"score":0.61469966173172},{"id":"https://openalex.org/C134560507","wikidata":"https://www.wikidata.org/wiki/Q753291","display_name":"Environmental economics","level":1,"score":0.5698328018188477},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5579732656478882},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5152766704559326},{"id":"https://openalex.org/C68595000","wikidata":"https://www.wikidata.org/wiki/Q2274177","display_name":"Service delivery framework","level":3,"score":0.5148445963859558},{"id":"https://openalex.org/C47737302","wikidata":"https://www.wikidata.org/wiki/Q167336","display_name":"Greenhouse gas","level":2,"score":0.4288814961910248},{"id":"https://openalex.org/C552854447","wikidata":"https://www.wikidata.org/wiki/Q131201","display_name":"Sustainable development","level":2,"score":0.4144437909126282},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.35605210065841675},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3524285554885864},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.19970762729644775},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.18195205926895142},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.13771387934684753},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C18903297","wikidata":"https://www.wikidata.org/wiki/Q7150","display_name":"Ecology","level":1,"score":0.0},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/noms.2012.6212073","is_oa":false,"landing_page_url":"https://doi.org/10.1109/noms.2012.6212073","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2012 IEEE Network Operations and Management Symposium","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Responsible consumption and production","score":0.4300000071525574,"id":"https://metadata.un.org/sdg/12"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":12,"referenced_works":["https://openalex.org/W1981489410","https://openalex.org/W2059765584","https://openalex.org/W2121574851","https://openalex.org/W2131629857","https://openalex.org/W2134807578","https://openalex.org/W2139068841","https://openalex.org/W2151484814","https://openalex.org/W2154017244","https://openalex.org/W2168158826","https://openalex.org/W2172016740","https://openalex.org/W3133631291","https://openalex.org/W4255863835"],"related_works":["https://openalex.org/W2474431918","https://openalex.org/W2549510740","https://openalex.org/W2154017244","https://openalex.org/W2168158826","https://openalex.org/W1969008554","https://openalex.org/W2328609219","https://openalex.org/W2753893905","https://openalex.org/W2808736867","https://openalex.org/W2034170328","https://openalex.org/W3012822718"],"abstract_inverted_index":{"IT":[0,108,120,147,165],"Service":[1,121,148],"Providers":[2],"are":[3,137],"faced":[4],"with":[5,17,79,127],"the":[6,18,25,28,106,146],"challenge":[7],"to":[8,35,44,48,55,96,112,139],"reconcile":[9],"their":[10],"goals":[11],"in":[12,51,91,123,150,174],"providing":[13],"services":[14,21],"efficiently":[15],"and":[16,33,130,167],"quality":[19],"of":[20,30,63,69,118,163],"required":[22],"while":[23],"sustaining":[24],"environment.":[26,152],"With":[27],"introduction":[29],"carbon":[31,52,89,93,128,131,175],"taxation":[32,129],"regulations":[34],"control":[36],"green":[37,80],"gas":[38,81],"emissions,":[39],"there":[40],"is":[41],"a":[42,70,92,124,141],"need":[43],"expand":[45],"service":[46,59,71],"design":[47],"incorporate":[49],"heterogeneity":[50],"taxes":[53],"due":[54],"regional":[56],"differences.":[57],"The":[58,135,153],"providers":[60],"have":[61],"flexibility":[62],"selecting":[64],"best":[65],"locations":[66],"for":[67,115,145,159,168,172],"delivery":[68],"by":[72],"taking":[73],"into":[74],"consideration":[75],"operational":[76,99,116,161],"cost":[77],"associated":[78],"emissions.":[82],"They":[83],"can":[84,156],"also":[85],"buy":[86],"or":[87],"sell":[88],"credits":[90],"trading":[94,133,173],"market":[95],"maintain":[97],"sustainable":[98],"performance.":[100],"In":[101],"this":[102,151],"paper,":[103],"we":[104],"introduce":[105],"Sustainable":[107],"Services":[109],"(SUITS)":[110],"framework":[111],"develop":[113],"models":[114,136],"performance":[117],"an":[119],"Provider":[122,149],"global":[125],"environment":[126],"credit":[132],"markets.":[134,176],"used":[138],"formulate":[140],"revenue":[142],"optimization":[143],"problem":[144],"model":[154],"solutions":[155],"provide":[157],"guidance":[158],"designing":[160],"level":[162],"different":[164],"components":[166],"creating":[169],"effective":[170],"strategies":[171]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":2},{"year":2021,"cited_by_count":1},{"year":2017,"cited_by_count":1},{"year":2014,"cited_by_count":1},{"year":2012,"cited_by_count":1}],"updated_date":"2026-07-14T23:27:15.235271","created_date":"2025-10-10T00:00:00"}