{"id":"https://openalex.org/W2041571695","doi":"https://doi.org/10.1109/noms.2010.5488468","title":"Business-driven management of differentiated services","display_name":"Business-driven management of differentiated services","publication_year":2010,"publication_date":"2010-01-01","ids":{"openalex":"https://openalex.org/W2041571695","doi":"https://doi.org/10.1109/noms.2010.5488468","mag":"2041571695"},"language":"en","primary_location":{"id":"doi:10.1109/noms.2010.5488468","is_oa":false,"landing_page_url":"https://doi.org/10.1109/noms.2010.5488468","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2010 IEEE Network Operations and Management Symposium - NOMS 2010","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"http://hdl.handle.net/2117/9499","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5045436953","display_name":"Javier Rubio\u2010Loyola","orcid":"https://orcid.org/0000-0002-6307-036X"},"institutions":[{"id":"https://openalex.org/I68368234","display_name":"Center for Research and Advanced Studies of the National Polytechnic Institute","ror":"https://ror.org/009eqmr18","country_code":"MX","type":"facility","lineage":["https://openalex.org/I59361560","https://openalex.org/I68368234"]}],"countries":["MX"],"is_corresponding":true,"raw_author_name":"Javier Rubio-Loyola","raw_affiliation_strings":["CINVESTAV, Mexico","Cinvestav, Tamaulipas, Mexico"],"affiliations":[{"raw_affiliation_string":"CINVESTAV, Mexico","institution_ids":["https://openalex.org/I68368234"]},{"raw_affiliation_string":"Cinvestav, Tamaulipas, Mexico","institution_ids":["https://openalex.org/I68368234"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5059240955","display_name":"Marinos Charalambides","orcid":"https://orcid.org/0000-0001-5230-4776"},"institutions":[{"id":"https://openalex.org/I45129253","display_name":"University College London","ror":"https://ror.org/02jx3x895","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I45129253"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Marinos Charalambides","raw_affiliation_strings":["University College London, UK"],"affiliations":[{"raw_affiliation_string":"University College London, UK","institution_ids":["https://openalex.org/I45129253"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5068543136","display_name":"Issam Aib","orcid":null},"institutions":[{"id":"https://openalex.org/I151746483","display_name":"University of Waterloo","ror":"https://ror.org/01aff2v68","country_code":"CA","type":"education","lineage":["https://openalex.org/I151746483"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Issam Aib","raw_affiliation_strings":["University of Waterloo, Canada","University of Waterloo-Canad\u00e1"],"affiliations":[{"raw_affiliation_string":"University of Waterloo, Canada","institution_ids":["https://openalex.org/I151746483"]},{"raw_affiliation_string":"University of Waterloo-Canad\u00e1","institution_ids":["https://openalex.org/I151746483"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101722119","display_name":"Joan Serrat","orcid":"https://orcid.org/0000-0002-4551-9880"},"institutions":[{"id":"https://openalex.org/I9617848","display_name":"Universitat Polit\u00e8cnica de Catalunya","ror":"https://ror.org/03mb6wj31","country_code":"ES","type":"education","lineage":["https://openalex.org/I9617848"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Joan Serrat","raw_affiliation_strings":["Universitat Politecnica de Catalunya, Spain","Universitat Polit\u00e8cnica de Catalunya, Spain"],"affiliations":[{"raw_affiliation_string":"Universitat Politecnica de Catalunya, Spain","institution_ids":["https://openalex.org/I9617848"]},{"raw_affiliation_string":"Universitat Polit\u00e8cnica de Catalunya, Spain","institution_ids":["https://openalex.org/I9617848"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5081253171","display_name":"George Pavlou","orcid":"https://orcid.org/0000-0001-8211-2740"},"institutions":[{"id":"https://openalex.org/I45129253","display_name":"University College London","ror":"https://ror.org/02jx3x895","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I45129253"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"George Pavlou","raw_affiliation_strings":["University College London, UK"],"affiliations":[{"raw_affiliation_string":"University College London, UK","institution_ids":["https://openalex.org/I45129253"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5038723583","display_name":"Raouf Boutaba","orcid":"https://orcid.org/0000-0001-7936-6862"},"institutions":[{"id":"https://openalex.org/I151746483","display_name":"University of Waterloo","ror":"https://ror.org/01aff2v68","country_code":"CA","type":"education","lineage":["https://openalex.org/I151746483"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Raouf Boutaba","raw_affiliation_strings":["University of Waterloo, Canada","University of Waterloo-Canad\u00e1"],"affiliations":[{"raw_affiliation_string":"University of Waterloo, Canada","institution_ids":["https://openalex.org/I151746483"]},{"raw_affiliation_string":"University of Waterloo-Canad\u00e1","institution_ids":["https://openalex.org/I151746483"]}]}],"institutions":[],"countries_distinct_count":4,"institutions_distinct_count":6,"corresponding_author_ids":["https://openalex.org/A5045436953"],"corresponding_institution_ids":["https://openalex.org/I68368234"],"apc_list":null,"apc_paid":null,"fwci":1.1176,"has_fulltext":false,"cited_by_count":6,"citation_normalized_percentile":{"value":0.79194996,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":null,"issue":null,"first_page":"240","last_page":"247"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10138","display_name":"Network Traffic and Congestion Control","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10138","display_name":"Network Traffic and Congestion Control","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10714","display_name":"Software-Defined Networks and 5G","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10847","display_name":"Advanced Optical Network Technologies","score":0.9993000030517578,"subfield":{"id":"https://openalex.org/subfields/2208","display_name":"Electrical and Electronic Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/provisioning","display_name":"Provisioning","score":0.6799703240394592},{"id":"https://openalex.org/keywords/quality-of-service","display_name":"Quality of service","score":0.6387556195259094},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6311528086662292},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.5432814359664917},{"id":"https://openalex.org/keywords/key","display_name":"Key (lock)","score":0.5109883546829224},{"id":"https://openalex.org/keywords/differentiated-services","display_name":"Differentiated services","score":0.508110523223877},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.4950768053531647},{"id":"https://openalex.org/keywords/multiprotocol-label-switching","display_name":"Multiprotocol Label Switching","score":0.4617254137992859},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.45543795824050903},{"id":"https://openalex.org/keywords/computer-network","display_name":"Computer network","score":0.39763137698173523},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.24635323882102966},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.17237788438796997},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.09802970290184021}],"concepts":[{"id":"https://openalex.org/C172191483","wikidata":"https://www.wikidata.org/wiki/Q1071806","display_name":"Provisioning","level":2,"score":0.6799703240394592},{"id":"https://openalex.org/C5119721","wikidata":"https://www.wikidata.org/wiki/Q220501","display_name":"Quality of service","level":2,"score":0.6387556195259094},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6311528086662292},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.5432814359664917},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.5109883546829224},{"id":"https://openalex.org/C23042974","wikidata":"https://www.wikidata.org/wiki/Q1224345","display_name":"Differentiated services","level":3,"score":0.508110523223877},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.4950768053531647},{"id":"https://openalex.org/C129880937","wikidata":"https://www.wikidata.org/wiki/Q677023","display_name":"Multiprotocol Label Switching","level":3,"score":0.4617254137992859},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.45543795824050903},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.39763137698173523},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.24635323882102966},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.17237788438796997},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.09802970290184021},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.0}],"mesh":[],"locations_count":4,"locations":[{"id":"doi:10.1109/noms.2010.5488468","is_oa":false,"landing_page_url":"https://doi.org/10.1109/noms.2010.5488468","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2010 IEEE Network Operations and Management Symposium - NOMS 2010","raw_type":"proceedings-article"},{"id":"pmh:oai:recercat.cat:2072/191561","is_oa":true,"landing_page_url":"http://hdl.handle.net/2117/9499","pdf_url":null,"source":{"id":"https://openalex.org/S4306402147","display_name":"RECERCAT (Consorci de Serveis Universitaris de Catalunya)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I4210090028","host_organization_name":"Consorci de Serveis Universitaris de Catalunya","host_organization_lineage":["https://openalex.org/I4210090028"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"","raw_type":"info:eu-repo/semantics/publishedVersion"},{"id":"pmh:oai:CiteSeerX.psu:10.1.1.434.2980","is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.434.2980","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"http://www.ee.ucl.ac.uk/~gpavlou/Publications/Conference-papers/Loyola-10.pdf","raw_type":"text"},{"id":"pmh:oai:eprints.ucl.ac.uk.OAI2:397419","is_oa":false,"landing_page_url":"http://discovery.ucl.ac.uk/397419/","pdf_url":null,"source":{"id":"https://openalex.org/S4306400024","display_name":"UCL Discovery (University College London)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I45129253","host_organization_name":"University College London","host_organization_lineage":["https://openalex.org/I45129253"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"     In: Kiriha, Y and Granville, LZ and Medhi, D and Tonouchi, T and Kim, MS, (eds.) PROCEEDINGS OF THE 2010 IEEE-IFIP NETWORK OPERATIONS AND MANAGEMENT SYMPOSIUM.  (pp. 240 - 247).  IEEE (2010)     ","raw_type":"Proceedings paper"}],"best_oa_location":{"id":"pmh:oai:recercat.cat:2072/191561","is_oa":true,"landing_page_url":"http://hdl.handle.net/2117/9499","pdf_url":null,"source":{"id":"https://openalex.org/S4306402147","display_name":"RECERCAT (Consorci de Serveis Universitaris de Catalunya)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I4210090028","host_organization_name":"Consorci de Serveis Universitaris de Catalunya","host_organization_lineage":["https://openalex.org/I4210090028"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"","raw_type":"info:eu-repo/semantics/publishedVersion"},"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9","score":0.5099999904632568}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":27,"referenced_works":["https://openalex.org/W1580015043","https://openalex.org/W1689771227","https://openalex.org/W1900338064","https://openalex.org/W1977867261","https://openalex.org/W1983364918","https://openalex.org/W2026368098","https://openalex.org/W2055223676","https://openalex.org/W2056280481","https://openalex.org/W2085858365","https://openalex.org/W2090014697","https://openalex.org/W2098217559","https://openalex.org/W2105818150","https://openalex.org/W2127334529","https://openalex.org/W2128686437","https://openalex.org/W2136743492","https://openalex.org/W2142630091","https://openalex.org/W2147315074","https://openalex.org/W2158039461","https://openalex.org/W2164817056","https://openalex.org/W2168884369","https://openalex.org/W4253826867","https://openalex.org/W6634805244","https://openalex.org/W6637362001","https://openalex.org/W6639533616","https://openalex.org/W6664706364","https://openalex.org/W6679127187","https://openalex.org/W6684804314"],"related_works":["https://openalex.org/W2156842642","https://openalex.org/W2383707820","https://openalex.org/W2065241209","https://openalex.org/W2128492398","https://openalex.org/W2154601075","https://openalex.org/W1987472422","https://openalex.org/W2348487723","https://openalex.org/W2045525679","https://openalex.org/W2114480880","https://openalex.org/W2170564644"],"abstract_inverted_index":{"Several":[0],"intra-":[1],"and":[2,16,46,67,93,101,128],"inter-domain":[3],"quality":[4],"of":[5,65,81,85,104,111,118,132],"service":[6,89,94],"(QoS)":[7],"provisioning":[8,54],"mechanisms":[9],"for":[10,50],"IP":[11],"networks":[12,31],"have":[13,36],"been":[14],"researched":[15],"developed":[17,141],"using":[18],"Differentiated":[19],"Services":[20],"(DiffServ)":[21],"technology.":[22],"However,":[23],"the":[24,83,109,112,116,122,130],"incremental":[25],"efforts":[26],"needed":[27],"to":[28,98],"manage":[29],"DiffServ":[30,56],"from":[32],"a":[33,48,62,136],"business-oriented":[34],"viewpoint":[35],"received":[37],"relatively":[38],"little":[39],"attention.":[40],"This":[41],"paper":[42,107],"addresses":[43],"this":[44],"gap":[45],"presents":[47],"framework":[49],"achieving":[51],"business-driven":[52],"QoS":[53],"in":[55],"over":[57,88,142],"MPLS":[58],"networks.":[59],"We":[60,126],"provide":[61],"rich":[63],"model":[64],"SLA":[66],"business":[68,86],"indicators":[69,87,95],"as":[70,72],"well":[71],"reasonable":[73],"mapping":[74],"functions":[75],"that":[76,139],"define,":[77],"with":[78],"key":[79],"degrees":[80],"importance,":[82],"impact":[84],"management":[90],"policies.":[91],"Business":[92],"are":[96],"used":[97],"control":[99],"static":[100],"dynamic":[102],"admission":[103],"services.":[105],"The":[106],"advances":[108],"state":[110],"art":[113],"by":[114],"considering":[115],"influence":[117],"business-level":[119],"objectives":[120],"on":[121],"policy":[123],"refinement":[124],"process.":[125],"evaluate":[127],"discuss":[129],"effectiveness":[131],"our":[133],"approach":[134],"through":[135],"simulation":[137],"environment":[138],"we":[140],"OPNET.":[143]},"counts_by_year":[{"year":2019,"cited_by_count":1},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":1},{"year":2012,"cited_by_count":2}],"updated_date":"2026-04-05T17:49:38.594831","created_date":"2025-10-10T00:00:00"}
