{"id":"https://openalex.org/W2896714436","doi":"https://doi.org/10.1109/ms.2018.2875989","title":"Performance Issues? Hey DevOps, Mind the Uncertainty","display_name":"Performance Issues? Hey DevOps, Mind the Uncertainty","publication_year":2018,"publication_date":"2018-10-22","ids":{"openalex":"https://openalex.org/W2896714436","doi":"https://doi.org/10.1109/ms.2018.2875989","mag":"2896714436"},"language":"en","primary_location":{"id":"doi:10.1109/ms.2018.2875989","is_oa":false,"landing_page_url":"https://doi.org/10.1109/ms.2018.2875989","pdf_url":null,"source":{"id":"https://openalex.org/S6725529","display_name":"IEEE Software","issn_l":"0740-7459","issn":["0740-7459","1937-4194"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320439","host_organization_name":"IEEE Computer Society","host_organization_lineage":["https://openalex.org/P4310320439","https://openalex.org/P4310319808"],"host_organization_lineage_names":["IEEE Computer Society","Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Software","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5070308552","display_name":"Catia Trubiani","orcid":"https://orcid.org/0000-0002-7675-6942"},"institutions":[{"id":"https://openalex.org/I4210150763","display_name":"Gran Sasso Science Institute","ror":"https://ror.org/043qcb444","country_code":"IT","type":"education","lineage":["https://openalex.org/I160013858","https://openalex.org/I4210150763"]}],"countries":["IT"],"is_corresponding":true,"raw_author_name":"Catia Trubiani","raw_affiliation_strings":["Gran Sasso Science Institute, L'Aquila, Italy"],"affiliations":[{"raw_affiliation_string":"Gran Sasso Science Institute, L'Aquila, Italy","institution_ids":["https://openalex.org/I4210150763"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5064540250","display_name":"Pooyan Jamshidi","orcid":"https://orcid.org/0000-0002-9342-0703"},"institutions":[{"id":"https://openalex.org/I155781252","display_name":"University of South Carolina","ror":"https://ror.org/02b6qw903","country_code":"US","type":"education","lineage":["https://openalex.org/I155781252"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Pooyan Jamshidi","raw_affiliation_strings":["University of South Carolina","University of South Carolina School of Law, Columbia, SC, US"],"affiliations":[{"raw_affiliation_string":"University of South Carolina","institution_ids":["https://openalex.org/I155781252"]},{"raw_affiliation_string":"University of South Carolina School of Law, Columbia, SC, US","institution_ids":["https://openalex.org/I155781252"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5033732305","display_name":"J\u00fcrgen Cito","orcid":"https://orcid.org/0000-0001-8619-1271"},"institutions":[{"id":"https://openalex.org/I63966007","display_name":"Massachusetts Institute of Technology","ror":"https://ror.org/042nb2s44","country_code":"US","type":"education","lineage":["https://openalex.org/I63966007"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Jurgen Cito","raw_affiliation_strings":["Massachusetts Institute Technology, Cambridge, Massachuestts United States"],"affiliations":[{"raw_affiliation_string":"Massachusetts Institute Technology, Cambridge, Massachuestts United States","institution_ids":["https://openalex.org/I63966007"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5056378414","display_name":"Weiyi Shang","orcid":"https://orcid.org/0000-0001-6222-7444"},"institutions":[{"id":"https://openalex.org/I4210148195","display_name":"Concordia University","ror":"https://ror.org/04dwckp88","country_code":"US","type":"education","lineage":["https://openalex.org/I4210148195"]},{"id":"https://openalex.org/I60158472","display_name":"Concordia University","ror":"https://ror.org/0420zvk78","country_code":"CA","type":"education","lineage":["https://openalex.org/I60158472"]}],"countries":["CA","US"],"is_corresponding":false,"raw_author_name":"Weiyi Shang","raw_affiliation_strings":["Concordia University, Montreal, Canada","Concordia University, Montreal, QC, CA"],"affiliations":[{"raw_affiliation_string":"Concordia University, Montreal, Canada","institution_ids":["https://openalex.org/I60158472"]},{"raw_affiliation_string":"Concordia University, Montreal, QC, CA","institution_ids":["https://openalex.org/I60158472","https://openalex.org/I4210148195"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5085576468","display_name":"Zhen Ming Jiang","orcid":"https://orcid.org/0000-0002-3063-3197"},"institutions":[{"id":"https://openalex.org/I192455969","display_name":"York University","ror":"https://ror.org/05fq50484","country_code":"CA","type":"education","lineage":["https://openalex.org/I192455969"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Zhen Ming Jiang","raw_affiliation_strings":["York University, Toronto, Canada","York University, Toronto, ON, CA"],"affiliations":[{"raw_affiliation_string":"York University, Toronto, Canada","institution_ids":["https://openalex.org/I192455969"]},{"raw_affiliation_string":"York University, Toronto, ON, CA","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5004374106","display_name":"Markus Borg","orcid":"https://orcid.org/0000-0001-7879-4371"},"institutions":[{"id":"https://openalex.org/I2800664555","display_name":"RISE Research Institutes of Sweden","ror":"https://ror.org/03nnxqz81","country_code":"SE","type":"other","lineage":["https://openalex.org/I2800664555"]}],"countries":["SE"],"is_corresponding":false,"raw_author_name":"Markus Borg","raw_affiliation_strings":["RISE Research Institutes of Sweden AB, Lund, Sweden"],"affiliations":[{"raw_affiliation_string":"RISE Research Institutes of Sweden AB, Lund, Sweden","institution_ids":["https://openalex.org/I2800664555"]}]}],"institutions":[],"countries_distinct_count":4,"institutions_distinct_count":6,"corresponding_author_ids":["https://openalex.org/A5070308552"],"corresponding_institution_ids":["https://openalex.org/I4210150763"],"apc_list":null,"apc_paid":null,"fwci":3.5342,"has_fulltext":false,"cited_by_count":20,"citation_normalized_percentile":{"value":0.94134758,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":100},"biblio":{"volume":"36","issue":"2","first_page":"110","last_page":"117"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9965000152587891,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9965000152587891,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12127","display_name":"Software System Performance and Reliability","score":0.9959999918937683,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12000","display_name":"Systems Engineering Methodologies and Applications","score":0.9930999875068665,"subfield":{"id":"https://openalex.org/subfields/2207","display_name":"Control and Systems Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/devops","display_name":"DevOps","score":0.9905999302864075},{"id":"https://openalex.org/keywords/bridge","display_name":"Bridge (graph theory)","score":0.6061517596244812},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6032201051712036},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.5877145528793335},{"id":"https://openalex.org/keywords/software-development","display_name":"Software development","score":0.5280882716178894},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.46256694197654724},{"id":"https://openalex.org/keywords/engineering-management","display_name":"Engineering management","score":0.4081122875213623},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.3633287250995636},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.343532919883728},{"id":"https://openalex.org/keywords/systems-engineering","display_name":"Systems engineering","score":0.32135164737701416},{"id":"https://openalex.org/keywords/software-deployment","display_name":"Software deployment","score":0.17154502868652344},{"id":"https://openalex.org/keywords/operating-system","display_name":"Operating system","score":0.0868648886680603}],"concepts":[{"id":"https://openalex.org/C9903902","wikidata":"https://www.wikidata.org/wiki/Q3025536","display_name":"DevOps","level":3,"score":0.9905999302864075},{"id":"https://openalex.org/C100776233","wikidata":"https://www.wikidata.org/wiki/Q2532492","display_name":"Bridge (graph theory)","level":2,"score":0.6061517596244812},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6032201051712036},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.5877145528793335},{"id":"https://openalex.org/C529173508","wikidata":"https://www.wikidata.org/wiki/Q638608","display_name":"Software development","level":3,"score":0.5280882716178894},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.46256694197654724},{"id":"https://openalex.org/C110354214","wikidata":"https://www.wikidata.org/wiki/Q6314146","display_name":"Engineering management","level":1,"score":0.4081122875213623},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.3633287250995636},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.343532919883728},{"id":"https://openalex.org/C201995342","wikidata":"https://www.wikidata.org/wiki/Q682496","display_name":"Systems engineering","level":1,"score":0.32135164737701416},{"id":"https://openalex.org/C105339364","wikidata":"https://www.wikidata.org/wiki/Q2297740","display_name":"Software deployment","level":2,"score":0.17154502868652344},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0868648886680603},{"id":"https://openalex.org/C126322002","wikidata":"https://www.wikidata.org/wiki/Q11180","display_name":"Internal medicine","level":1,"score":0.0},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/ms.2018.2875989","is_oa":false,"landing_page_url":"https://doi.org/10.1109/ms.2018.2875989","pdf_url":null,"source":{"id":"https://openalex.org/S6725529","display_name":"IEEE Software","issn_l":"0740-7459","issn":["0740-7459","1937-4194"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320439","host_organization_name":"IEEE Computer Society","host_organization_lineage":["https://openalex.org/P4310320439","https://openalex.org/P4310319808"],"host_organization_lineage_names":["IEEE Computer Society","Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Software","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":20,"referenced_works":["https://openalex.org/W575374134","https://openalex.org/W1599490280","https://openalex.org/W1973333099","https://openalex.org/W2013901208","https://openalex.org/W2018800706","https://openalex.org/W2024441223","https://openalex.org/W2035534150","https://openalex.org/W2079604837","https://openalex.org/W2122271491","https://openalex.org/W2134789917","https://openalex.org/W2149207009","https://openalex.org/W2265180591","https://openalex.org/W2783526690","https://openalex.org/W2962948349","https://openalex.org/W3011730451","https://openalex.org/W3098480364","https://openalex.org/W3141976039","https://openalex.org/W4230346471","https://openalex.org/W4244520147","https://openalex.org/W6679796720"],"related_works":["https://openalex.org/W2380224088","https://openalex.org/W4382053261","https://openalex.org/W4313271846","https://openalex.org/W3090633916","https://openalex.org/W3096440376","https://openalex.org/W3010922990","https://openalex.org/W2265180591","https://openalex.org/W3003435446","https://openalex.org/W2770531922","https://openalex.org/W2946312520"],"abstract_inverted_index":{"DevOps":[0],"is":[1],"a":[2,29,34],"novel":[3],"trend":[4],"that":[5,23],"aims":[6],"to":[7,37],"bridge":[8],"the":[9],"gap":[10],"between":[11],"software":[12],"development":[13],"and":[14,32],"operation":[15],"teams.":[16],"This":[17],"article":[18],"presents":[19],"an":[20],"experience":[21],"report":[22],"better":[24],"identifies":[25],"performance":[26],"uncertainties":[27],"through":[28],"case":[30],"study":[31],"provides":[33],"step-by-step":[35],"guide":[36],"practitioners":[38],"for":[39],"controlling":[40],"system":[41],"uncertainties.":[42]},"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":1},{"year":2023,"cited_by_count":4},{"year":2022,"cited_by_count":3},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":5},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
