{"id":"https://openalex.org/W3086796390","doi":"https://doi.org/10.1109/mitp.2020.2972169","title":"The Hard Truth About Soft Digital Transformation","display_name":"The Hard Truth About Soft Digital Transformation","publication_year":2020,"publication_date":"2020-09-01","ids":{"openalex":"https://openalex.org/W3086796390","doi":"https://doi.org/10.1109/mitp.2020.2972169","mag":"3086796390"},"language":"en","primary_location":{"id":"doi:10.1109/mitp.2020.2972169","is_oa":false,"landing_page_url":"https://doi.org/10.1109/mitp.2020.2972169","pdf_url":null,"source":{"id":"https://openalex.org/S86192639","display_name":"IT Professional","issn_l":"1520-9202","issn":["1520-9202","1941-045X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320439","host_organization_name":"IEEE Computer Society","host_organization_lineage":["https://openalex.org/P4310320439","https://openalex.org/P4310319808"],"host_organization_lineage_names":["IEEE Computer Society","Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IT Professional","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5084014520","display_name":"Stephen J. Andriole","orcid":"https://orcid.org/0000-0003-0232-7114"},"institutions":[{"id":"https://openalex.org/I7863295","display_name":"Villanova University","ror":"https://ror.org/02g7kd627","country_code":"US","type":"education","lineage":["https://openalex.org/I7863295"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Stephen J. Andriole","raw_affiliation_strings":["Villanova University"],"affiliations":[{"raw_affiliation_string":"Villanova University","institution_ids":["https://openalex.org/I7863295"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5084014520"],"corresponding_institution_ids":["https://openalex.org/I7863295"],"apc_list":null,"apc_paid":null,"fwci":3.5591,"has_fulltext":false,"cited_by_count":23,"citation_normalized_percentile":{"value":0.93016482,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"22","issue":"5","first_page":"13","last_page":"16"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9969000220298767,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9969000220298767,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9778000116348267,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9487000107765198,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/digital-transformation","display_name":"Digital transformation","score":0.8634963035583496},{"id":"https://openalex.org/keywords/corporation","display_name":"Corporation","score":0.6619040966033936},{"id":"https://openalex.org/keywords/transformation","display_name":"Transformation (genetics)","score":0.5903013944625854},{"id":"https://openalex.org/keywords/profitability-index","display_name":"Profitability index","score":0.552629292011261},{"id":"https://openalex.org/keywords/revenue","display_name":"Revenue","score":0.5414575934410095},{"id":"https://openalex.org/keywords/suite","display_name":"Suite","score":0.47343945503234863},{"id":"https://openalex.org/keywords/corporate-governance","display_name":"Corporate governance","score":0.47282516956329346},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4553525745868683},{"id":"https://openalex.org/keywords/focus","display_name":"Focus (optics)","score":0.4300597012042999},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.3915584087371826},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.3519527018070221},{"id":"https://openalex.org/keywords/management","display_name":"Management","score":0.3417680561542511},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.1524812877178192},{"id":"https://openalex.org/keywords/accounting","display_name":"Accounting","score":0.15084567666053772},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.14062055945396423},{"id":"https://openalex.org/keywords/finance","display_name":"Finance","score":0.10418519377708435},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.08762356638908386}],"concepts":[{"id":"https://openalex.org/C126082660","wikidata":"https://www.wikidata.org/wiki/Q4252370","display_name":"Digital transformation","level":2,"score":0.8634963035583496},{"id":"https://openalex.org/C2778348171","wikidata":"https://www.wikidata.org/wiki/Q167037","display_name":"Corporation","level":2,"score":0.6619040966033936},{"id":"https://openalex.org/C204241405","wikidata":"https://www.wikidata.org/wiki/Q461499","display_name":"Transformation (genetics)","level":3,"score":0.5903013944625854},{"id":"https://openalex.org/C129361004","wikidata":"https://www.wikidata.org/wiki/Q2470236","display_name":"Profitability index","level":2,"score":0.552629292011261},{"id":"https://openalex.org/C195487862","wikidata":"https://www.wikidata.org/wiki/Q850210","display_name":"Revenue","level":2,"score":0.5414575934410095},{"id":"https://openalex.org/C79581498","wikidata":"https://www.wikidata.org/wiki/Q1367530","display_name":"Suite","level":2,"score":0.47343945503234863},{"id":"https://openalex.org/C39389867","wikidata":"https://www.wikidata.org/wiki/Q380767","display_name":"Corporate governance","level":2,"score":0.47282516956329346},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4553525745868683},{"id":"https://openalex.org/C192209626","wikidata":"https://www.wikidata.org/wiki/Q190909","display_name":"Focus (optics)","level":2,"score":0.4300597012042999},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3915584087371826},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3519527018070221},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.3417680561542511},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.1524812877178192},{"id":"https://openalex.org/C121955636","wikidata":"https://www.wikidata.org/wiki/Q4116214","display_name":"Accounting","level":1,"score":0.15084567666053772},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.14062055945396423},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.10418519377708435},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.08762356638908386},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C104317684","wikidata":"https://www.wikidata.org/wiki/Q7187","display_name":"Gene","level":2,"score":0.0},{"id":"https://openalex.org/C120665830","wikidata":"https://www.wikidata.org/wiki/Q14620","display_name":"Optics","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0},{"id":"https://openalex.org/C55493867","wikidata":"https://www.wikidata.org/wiki/Q7094","display_name":"Biochemistry","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/mitp.2020.2972169","is_oa":false,"landing_page_url":"https://doi.org/10.1109/mitp.2020.2972169","pdf_url":null,"source":{"id":"https://openalex.org/S86192639","display_name":"IT Professional","issn_l":"1520-9202","issn":["1520-9202","1941-045X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320439","host_organization_name":"IEEE Computer Society","host_organization_lineage":["https://openalex.org/P4310320439","https://openalex.org/P4310319808"],"host_organization_lineage_names":["IEEE Computer Society","Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IT Professional","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":2,"referenced_works":["https://openalex.org/W2091439066","https://openalex.org/W2144816153"],"related_works":["https://openalex.org/W4231704780","https://openalex.org/W3125099825","https://openalex.org/W2066844180","https://openalex.org/W25115902","https://openalex.org/W2753408573","https://openalex.org/W4285147705","https://openalex.org/W1986338457","https://openalex.org/W352609212","https://openalex.org/W2083794993","https://openalex.org/W4253553932"],"abstract_inverted_index":{"Those":[0],"who":[1],"sit":[2],"in":[3],"C-Suites":[4],"are":[5,13,34,71],"responsible":[6,14,35],"for":[7,15,36],"revenue":[8],"growth":[9],"and":[10,19,38,80],"profitability.":[11],"They":[12,33],"strategy,":[16],"marketing,":[17],"governance,":[18],"the":[20,28,90],"management":[21],"of":[22,25,27,92],"their":[23],"lines":[24],"business\u2013regardless":[26],"vertical":[29],"industries":[30],"they":[31],"occupy.":[32],"talent":[37],"technology\u2013especially":[39],"technology,":[40],"which":[41],"is":[42,62,66,88],"often":[43],"focused":[44],"on":[45,84],"\u201cdigital":[46,63],"transformation,\u201d":[47],"which\u2013when":[48],"done":[49],"right\u2013is":[50],"about":[51,94],"as":[52],"holistic":[53],"an":[54],"endeavor":[55],"a":[56],"corporation":[57],"can":[58],"pursue.":[59],"But":[60],"what":[61],"transformation\u201d?":[64],"Why":[65,70,87],"it":[67,89],"so":[68,73,101],"controversial?":[69],"there":[72],"many":[74,102],"books,":[75],"articles,":[76],"short":[77],"courses,":[78],"consultants,":[79],"pundits":[81],"that":[82],"focus":[83],"digital":[85,103],"transformation?":[86],"objective":[91],"just":[93],"every":[95],"C-Suite":[96],"executive?":[97],"And":[98],"why":[99],"do":[100],"transformation":[104],"projects":[105],"fail?":[106]},"counts_by_year":[{"year":2025,"cited_by_count":4},{"year":2024,"cited_by_count":5},{"year":2023,"cited_by_count":4},{"year":2022,"cited_by_count":4},{"year":2021,"cited_by_count":5},{"year":2020,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}