{"id":"https://openalex.org/W2151239635","doi":"https://doi.org/10.1109/mis.2003.1193660","title":"From contextual inquiry to designable futures: what do we need to get there?","display_name":"From contextual inquiry to designable futures: what do we need to get there?","publication_year":2003,"publication_date":"2003-03-01","ids":{"openalex":"https://openalex.org/W2151239635","doi":"https://doi.org/10.1109/mis.2003.1193660","mag":"2151239635"},"language":"en","primary_location":{"id":"doi:10.1109/mis.2003.1193660","is_oa":false,"landing_page_url":"https://doi.org/10.1109/mis.2003.1193660","pdf_url":null,"source":{"id":"https://openalex.org/S114241109","display_name":"IEEE Intelligent Systems","issn_l":"1541-1672","issn":["1541-1672","1941-1294"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Intelligent Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5091287971","display_name":"Sidney Dekker","orcid":"https://orcid.org/0000-0002-9141-3374"},"institutions":[{"id":"https://openalex.org/I102134673","display_name":"Link\u00f6ping University","ror":"https://ror.org/05ynxx418","country_code":"SE","type":"education","lineage":["https://openalex.org/I102134673"]}],"countries":["SE"],"is_corresponding":false,"raw_author_name":"S.W.A. Dekker","raw_affiliation_strings":["Link\u00f6ping Institute of Technology, Sweden"],"affiliations":[{"raw_affiliation_string":"Link\u00f6ping Institute of Technology, Sweden","institution_ids":["https://openalex.org/I102134673"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5050548803","display_name":"James M. Nyce","orcid":"https://orcid.org/0000-0002-8798-1467"},"institutions":[{"id":"https://openalex.org/I93131583","display_name":"Emporia State University","ror":"https://ror.org/04e6r1478","country_code":"US","type":"education","lineage":["https://openalex.org/I93131583"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"J.M. Nyce","raw_affiliation_strings":["Emporia State University, USA"],"affiliations":[{"raw_affiliation_string":"Emporia State University, USA","institution_ids":["https://openalex.org/I93131583"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5103000195","display_name":"Robert R. Hoffman","orcid":"https://orcid.org/0000-0002-1387-7659"},"institutions":[{"id":"https://openalex.org/I1335578998","display_name":"Florida Institute for Human and Machine Cognition","ror":"https://ror.org/02napvw46","country_code":"US","type":"nonprofit","lineage":["https://openalex.org/I1335578998"]},{"id":"https://openalex.org/I83683471","display_name":"University of West Florida","ror":"https://ror.org/002w4zy91","country_code":"US","type":"education","lineage":["https://openalex.org/I83683471"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"R.R. Hoffman","raw_affiliation_strings":["Institute for Human and Machine Cognition","Institute for Human and Machine Cognition, University of West Florida"],"affiliations":[{"raw_affiliation_string":"Institute for Human and Machine Cognition","institution_ids":["https://openalex.org/I1335578998"]},{"raw_affiliation_string":"Institute for Human and Machine Cognition, University of West Florida","institution_ids":["https://openalex.org/I1335578998","https://openalex.org/I83683471"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5103000195"],"corresponding_institution_ids":["https://openalex.org/I1335578998","https://openalex.org/I83683471"],"apc_list":null,"apc_paid":null,"fwci":4.0925,"has_fulltext":false,"cited_by_count":39,"citation_normalized_percentile":{"value":0.93553528,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"18","issue":"2","first_page":"74","last_page":"77"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10525","display_name":"Human-Automation Interaction and Safety","score":0.9891999959945679,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10525","display_name":"Human-Automation Interaction and Safety","score":0.9891999959945679,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11810","display_name":"Complex Systems and Decision Making","score":0.9467999935150146,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.944599986076355,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/sociotechnical-system","display_name":"Sociotechnical system","score":0.9294596314430237},{"id":"https://openalex.org/keywords/futures-contract","display_name":"Futures contract","score":0.7134772539138794},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6630949974060059},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5699989795684814},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.49374493956565857},{"id":"https://openalex.org/keywords/procurement","display_name":"Procurement","score":0.4656102955341339},{"id":"https://openalex.org/keywords/cognitive-systems","display_name":"Cognitive systems","score":0.44501176476478577},{"id":"https://openalex.org/keywords/epistemology","display_name":"Epistemology","score":0.43238121271133423},{"id":"https://openalex.org/keywords/cognition","display_name":"Cognition","score":0.42567309737205505},{"id":"https://openalex.org/keywords/cognitive-science","display_name":"Cognitive science","score":0.3505905270576477},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.3276975154876709},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.1475161910057068},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.12977060675621033},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.08804360032081604}],"concepts":[{"id":"https://openalex.org/C127627568","wikidata":"https://www.wikidata.org/wiki/Q1639361","display_name":"Sociotechnical system","level":2,"score":0.9294596314430237},{"id":"https://openalex.org/C106306483","wikidata":"https://www.wikidata.org/wiki/Q183984","display_name":"Futures contract","level":2,"score":0.7134772539138794},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6630949974060059},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5699989795684814},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.49374493956565857},{"id":"https://openalex.org/C201650216","wikidata":"https://www.wikidata.org/wiki/Q829492","display_name":"Procurement","level":2,"score":0.4656102955341339},{"id":"https://openalex.org/C2986342778","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Cognitive systems","level":3,"score":0.44501176476478577},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.43238121271133423},{"id":"https://openalex.org/C169900460","wikidata":"https://www.wikidata.org/wiki/Q2200417","display_name":"Cognition","level":2,"score":0.42567309737205505},{"id":"https://openalex.org/C188147891","wikidata":"https://www.wikidata.org/wiki/Q147638","display_name":"Cognitive science","level":1,"score":0.3505905270576477},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.3276975154876709},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.1475161910057068},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.12977060675621033},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.08804360032081604},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1109/mis.2003.1193660","is_oa":false,"landing_page_url":"https://doi.org/10.1109/mis.2003.1193660","pdf_url":null,"source":{"id":"https://openalex.org/S114241109","display_name":"IEEE Intelligent Systems","issn_l":"1541-1672","issn":["1541-1672","1941-1294"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Intelligent Systems","raw_type":"journal-article"},{"id":"pmh:oai:research-repository.griffith.edu.au:10072/54691","is_oa":false,"landing_page_url":"http://hdl.handle.net/10072/54691","pdf_url":null,"source":{"id":"https://openalex.org/S4306402548","display_name":"Griffith Research Online (Griffith University, Queensland, Australia)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I11701301","host_organization_name":"Griffith University","host_organization_lineage":["https://openalex.org/I11701301"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Book chapter"},{"id":"pmh:oai:research-repository.griffith.edu.au:10072/55896","is_oa":false,"landing_page_url":"http://hdl.handle.net/10072/55896","pdf_url":null,"source":{"id":"https://openalex.org/S4306402548","display_name":"Griffith Research Online (Griffith University, Queensland, Australia)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I11701301","host_organization_name":"Griffith University","host_organization_lineage":["https://openalex.org/I11701301"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Journal article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":10,"referenced_works":["https://openalex.org/W16995082","https://openalex.org/W1500842519","https://openalex.org/W1968287688","https://openalex.org/W2006622983","https://openalex.org/W2073636544","https://openalex.org/W2076256534","https://openalex.org/W2121266538","https://openalex.org/W2187145373","https://openalex.org/W4231617216","https://openalex.org/W4246147982"],"related_works":["https://openalex.org/W2735454624","https://openalex.org/W1638199196","https://openalex.org/W2997473042","https://openalex.org/W4205525690","https://openalex.org/W2977812524","https://openalex.org/W2897932850","https://openalex.org/W198625020","https://openalex.org/W2763012326","https://openalex.org/W3144971471","https://openalex.org/W4249694660"],"abstract_inverted_index":{"Human-centered":[0],"systems":[1],"result":[2],"when":[3],"software":[4],"engineers":[5],"or":[6,39],"developers":[7],"give":[8],"attention":[9],"to":[10],"the":[11,17,24,71],"orientations,":[12],"expectations,":[13],"and":[14,35],"understandings":[15],"of":[16,23,44,63,74],"people":[18],"who":[19],"will":[20],"be":[21],"part":[22],"sociotechnical":[25],"system.":[26],"Human":[27],"factors":[28],"researchers":[29],"often":[30],"take":[31],"certain":[32],"agendas,":[33],"terms,":[34],"theories":[36],"for":[37],"granted":[38],"rely":[40],"on":[41],"them":[42],"out":[43],"habit.":[45],"This":[46],"paper":[47],"takes":[48],"a":[49,56,67],"special":[50],"look":[51],"at":[52],"contextual":[53],"enquiry":[54],"as":[55],"putatively":[57],"(and":[58],"indeed":[59],"potentially)":[60],"superior":[61],"way":[62],"giving":[64],"end":[65],"users":[66],"serious":[68],"say":[69],"in":[70],"procurement":[72],"process":[73],"complex":[75],"cognitive":[76],"systems.":[77]},"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":2},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2019,"cited_by_count":3},{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":3},{"year":2016,"cited_by_count":2},{"year":2015,"cited_by_count":2},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":1},{"year":2012,"cited_by_count":4}],"updated_date":"2026-04-05T17:49:38.594831","created_date":"2025-10-10T00:00:00"}