{"id":"https://openalex.org/W4283276344","doi":"https://doi.org/10.1109/meco55406.2022.9797093","title":"Designing Accessible Chatbots for Deaf People","display_name":"Designing Accessible Chatbots for Deaf People","publication_year":2022,"publication_date":"2022-06-07","ids":{"openalex":"https://openalex.org/W4283276344","doi":"https://doi.org/10.1109/meco55406.2022.9797093"},"language":"en","primary_location":{"id":"doi:10.1109/meco55406.2022.9797093","is_oa":false,"landing_page_url":"https://doi.org/10.1109/meco55406.2022.9797093","pdf_url":null,"source":{"id":"https://openalex.org/S4363608204","display_name":"2022 11th Mediterranean Conference on Embedded Computing (MECO)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2022 11th Mediterranean Conference on Embedded Computing (MECO)","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5051927592","display_name":"Chiara Apuzzo","orcid":null},"institutions":[{"id":"https://openalex.org/I102064193","display_name":"University of Siena","ror":"https://ror.org/01tevnk56","country_code":"IT","type":"education","lineage":["https://openalex.org/I102064193"]}],"countries":["IT"],"is_corresponding":true,"raw_author_name":"Chiara Apuzzo","raw_affiliation_strings":["University of Siena,Siena,Italy","University of Siena, Siena, Italy"],"affiliations":[{"raw_affiliation_string":"University of Siena,Siena,Italy","institution_ids":["https://openalex.org/I102064193"]},{"raw_affiliation_string":"University of Siena, Siena, Italy","institution_ids":["https://openalex.org/I102064193"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5036660627","display_name":"Giovanni Burresi","orcid":null},"institutions":[{"id":"https://openalex.org/I102064193","display_name":"University of Siena","ror":"https://ror.org/01tevnk56","country_code":"IT","type":"education","lineage":["https://openalex.org/I102064193"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Giovanni Burresi","raw_affiliation_strings":["University of Siena,Siena,Italy","University of Siena, Siena, Italy"],"affiliations":[{"raw_affiliation_string":"University of Siena,Siena,Italy","institution_ids":["https://openalex.org/I102064193"]},{"raw_affiliation_string":"University of Siena, Siena, Italy","institution_ids":["https://openalex.org/I102064193"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5051927592"],"corresponding_institution_ids":["https://openalex.org/I102064193"],"apc_list":null,"apc_paid":null,"fwci":3.0465,"has_fulltext":false,"cited_by_count":8,"citation_normalized_percentile":{"value":0.91139241,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"4"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11285","display_name":"Hearing Impairment and Communication","score":0.9991000294685364,"subfield":{"id":"https://openalex.org/subfields/3204","display_name":"Developmental and Educational Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11285","display_name":"Hearing Impairment and Communication","score":0.9991000294685364,"subfield":{"id":"https://openalex.org/subfields/3204","display_name":"Developmental and Educational Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11398","display_name":"Hand Gesture Recognition Systems","score":0.9983000159263611,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10914","display_name":"Tactile and Sensory Interactions","score":0.996999979019165,"subfield":{"id":"https://openalex.org/subfields/2805","display_name":"Cognitive Neuroscience"},"field":{"id":"https://openalex.org/fields/28","display_name":"Neuroscience"},"domain":{"id":"https://openalex.org/domains/1","display_name":"Life Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/chatbot","display_name":"Chatbot","score":0.7507990598678589},{"id":"https://openalex.org/keywords/clarity","display_name":"CLARITY","score":0.7327545285224915},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7129169702529907},{"id":"https://openalex.org/keywords/exploit","display_name":"Exploit","score":0.6784709692001343},{"id":"https://openalex.org/keywords/reading","display_name":"Reading (process)","score":0.5687285661697388},{"id":"https://openalex.org/keywords/multimedia","display_name":"Multimedia","score":0.5183756947517395},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.4875442683696747},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.46708962321281433},{"id":"https://openalex.org/keywords/sample","display_name":"Sample (material)","score":0.46639010310173035},{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.44043001532554626}],"concepts":[{"id":"https://openalex.org/C2779041454","wikidata":"https://www.wikidata.org/wiki/Q870780","display_name":"Chatbot","level":2,"score":0.7507990598678589},{"id":"https://openalex.org/C2777146004","wikidata":"https://www.wikidata.org/wiki/Q14949826","display_name":"CLARITY","level":2,"score":0.7327545285224915},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7129169702529907},{"id":"https://openalex.org/C165696696","wikidata":"https://www.wikidata.org/wiki/Q11287","display_name":"Exploit","level":2,"score":0.6784709692001343},{"id":"https://openalex.org/C554936623","wikidata":"https://www.wikidata.org/wiki/Q199657","display_name":"Reading (process)","level":2,"score":0.5687285661697388},{"id":"https://openalex.org/C49774154","wikidata":"https://www.wikidata.org/wiki/Q131765","display_name":"Multimedia","level":1,"score":0.5183756947517395},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.4875442683696747},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.46708962321281433},{"id":"https://openalex.org/C198531522","wikidata":"https://www.wikidata.org/wiki/Q485146","display_name":"Sample (material)","level":2,"score":0.46639010310173035},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.44043001532554626},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0},{"id":"https://openalex.org/C55493867","wikidata":"https://www.wikidata.org/wiki/Q7094","display_name":"Biochemistry","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.0},{"id":"https://openalex.org/C43617362","wikidata":"https://www.wikidata.org/wiki/Q170050","display_name":"Chromatography","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/meco55406.2022.9797093","is_oa":false,"landing_page_url":"https://doi.org/10.1109/meco55406.2022.9797093","pdf_url":null,"source":{"id":"https://openalex.org/S4363608204","display_name":"2022 11th Mediterranean Conference on Embedded Computing (MECO)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2022 11th Mediterranean Conference on Embedded Computing (MECO)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.8799999952316284,"display_name":"Quality Education","id":"https://metadata.un.org/sdg/4"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":9,"referenced_works":["https://openalex.org/W1604224815","https://openalex.org/W2547729109","https://openalex.org/W2903831537","https://openalex.org/W2954120593","https://openalex.org/W2962730651","https://openalex.org/W3004835408","https://openalex.org/W3010978511","https://openalex.org/W3146558339","https://openalex.org/W4288327876"],"related_works":["https://openalex.org/W4383501580","https://openalex.org/W4214931137","https://openalex.org/W4387007686","https://openalex.org/W4313813117","https://openalex.org/W4382052417","https://openalex.org/W3192088754","https://openalex.org/W3084631705","https://openalex.org/W2086338133","https://openalex.org/W3176146353","https://openalex.org/W4293646425"],"abstract_inverted_index":{"Most":[0],"of":[1,64,83,101,109,124,134],"the":[2,53,57,76,80,115,125,130,162],"people":[3,65,147],"born":[4],"or":[5],"affected":[6,66,148],"by":[7,67,149],"severe":[8],"deafness":[9,150],"have":[10,72],"difficulties":[11],"in":[12,39,87,121,161],"using":[13],"written":[14],"languages.":[15],"However,":[16],"good":[17],"reading":[18],"and":[19,35,55,79,106,127,157],"writing":[20],"skills":[21],"are":[22],"essential":[23],"to":[24,51,59,145,151,155],"fully":[25],"exploit":[26],"Information":[27],"Technologies":[28],"(IT)":[29],"for":[30,61],"web":[31],"content":[32],"navigation,":[33],"self-learning":[34],"dynamic":[36],"Human-Machine":[37],"Interactions":[38],"e.g.,":[40],"chatbots.":[41],"In":[42],"this":[43],"paper":[44],"we":[45],"will":[46],"propose":[47],"a":[48,99,142],"new":[49],"strategy":[50,78],"enhance":[52],"interaction":[54],"widen":[56],"accessibility":[58],"chatbots":[60,136],"different":[62,104,107],"categories":[63],"hearing":[68],"loss.":[69],"Two":[70],"approaches":[71,120],"been":[73,96],"employed,":[74],"namely":[75],"clarity":[77],"systematic":[81],"use":[82],"multimedia":[84],"material":[85],"coded":[86],"Italian":[88],"Sign":[89],"Language":[90],"(LIS.":[91],"The":[92,111,132],"proposed":[93],"solution":[94],"has":[95],"validated":[97],"on":[98],"sample":[100],"users":[102],"with":[103,129,137],"ages":[105],"severity":[108],"deafness.":[110],"results":[112],"demonstrate":[113],"that":[114],"chatbot":[116],"developed":[117],"overperforms":[118],"conventional":[119],"both":[122],"understandability":[123],"contents,":[126],"engagement":[128],"users.":[131],"availability":[133],"such":[135],"more":[138],"user-friendly":[139],"interfaces":[140],"represent":[141],"significant":[143],"step":[144],"enable":[146],"gain":[152],"wider":[153],"access":[154],"information":[156],"be":[158],"better":[159],"integrated":[160],"society.":[163]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":4},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
