{"id":"https://openalex.org/W4408182369","doi":"https://doi.org/10.1109/mce.2025.3548514","title":"Managing Consensus Behaviors Via Sentiment Analysis for GenAI-Driven Consumer Services","display_name":"Managing Consensus Behaviors Via Sentiment Analysis for GenAI-Driven Consumer Services","publication_year":2025,"publication_date":"2025-03-06","ids":{"openalex":"https://openalex.org/W4408182369","doi":"https://doi.org/10.1109/mce.2025.3548514"},"language":"en","primary_location":{"id":"doi:10.1109/mce.2025.3548514","is_oa":false,"landing_page_url":"https://doi.org/10.1109/mce.2025.3548514","pdf_url":null,"source":{"id":"https://openalex.org/S2483040032","display_name":"IEEE Consumer Electronics Magazine","issn_l":"2162-2248","issn":["2162-2248","2162-2256"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Consumer Electronics Magazine","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5074521284","display_name":"Chao Zhang","orcid":"https://orcid.org/0000-0001-6248-9962"},"institutions":[{"id":"https://openalex.org/I181877577","display_name":"Shanxi University","ror":"https://ror.org/03y3e3s17","country_code":"CN","type":"education","lineage":["https://openalex.org/I181877577"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Chao Zhang","raw_affiliation_strings":["Shanxi University, Taiyuan, China"],"affiliations":[{"raw_affiliation_string":"Shanxi University, Taiyuan, China","institution_ids":["https://openalex.org/I181877577"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5102655110","display_name":"Qifei Wen","orcid":null},"institutions":[{"id":"https://openalex.org/I181877577","display_name":"Shanxi University","ror":"https://ror.org/03y3e3s17","country_code":"CN","type":"education","lineage":["https://openalex.org/I181877577"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Qifei Wen","raw_affiliation_strings":["Shanxi University, Taiyuan, China"],"affiliations":[{"raw_affiliation_string":"Shanxi University, Taiyuan, China","institution_ids":["https://openalex.org/I181877577"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5072241102","display_name":"Arun Kumar Sangaiah","orcid":"https://orcid.org/0000-0002-0229-2460"},"institutions":[{"id":"https://openalex.org/I75357094","display_name":"National Yunlin University of Science and Technology","ror":"https://ror.org/04qkq2m54","country_code":"TW","type":"education","lineage":["https://openalex.org/I75357094"]},{"id":"https://openalex.org/I84339108","display_name":"Sunway University","ror":"https://ror.org/04mjt7f73","country_code":"MY","type":"education","lineage":["https://openalex.org/I84339108"]}],"countries":["MY","TW"],"is_corresponding":false,"raw_author_name":"Arun Kumar Sangaiah","raw_affiliation_strings":["National Yunlin University of Science and Technology, Douliu, Taiwan","National Yunlin University of Science and Technology, Sunway University, Selangor Darul Ehsan, Malaysia"],"affiliations":[{"raw_affiliation_string":"National Yunlin University of Science and Technology, Douliu, Taiwan","institution_ids":["https://openalex.org/I75357094"]},{"raw_affiliation_string":"National Yunlin University of Science and Technology, Sunway University, Selangor Darul Ehsan, Malaysia","institution_ids":["https://openalex.org/I84339108"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5075968009","display_name":"Mohammed J. F. Alenazi","orcid":"https://orcid.org/0000-0001-6593-112X"},"institutions":[{"id":"https://openalex.org/I28022161","display_name":"King Saud University","ror":"https://ror.org/02f81g417","country_code":"SA","type":"education","lineage":["https://openalex.org/I28022161"]}],"countries":["SA"],"is_corresponding":false,"raw_author_name":"Mohammed J. F. Alenazi","raw_affiliation_strings":["King Saud University, Riyadh, Saudi Arabia"],"affiliations":[{"raw_affiliation_string":"King Saud University, Riyadh, Saudi Arabia","institution_ids":["https://openalex.org/I28022161"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5023252755","display_name":"Majed Aborokbah","orcid":"https://orcid.org/0000-0001-7376-1458"},"institutions":[{"id":"https://openalex.org/I72264486","display_name":"University of Tabuk","ror":"https://ror.org/04yej8x59","country_code":"SA","type":"education","lineage":["https://openalex.org/I72264486"]}],"countries":["SA"],"is_corresponding":false,"raw_author_name":"Majed Aborokbah","raw_affiliation_strings":["University of Tabuk, Tabuk, Saudi Arabia"],"affiliations":[{"raw_affiliation_string":"University of Tabuk, Tabuk, Saudi Arabia","institution_ids":["https://openalex.org/I72264486"]}]}],"institutions":[],"countries_distinct_count":4,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5074521284"],"corresponding_institution_ids":["https://openalex.org/I181877577"],"apc_list":null,"apc_paid":null,"fwci":4.2113,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.9067653,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":91,"max":95},"biblio":{"volume":"14","issue":"5","first_page":"123","last_page":"132"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9573000073432922,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9573000073432922,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11161","display_name":"Consumer Market Behavior and Pricing","score":0.9136999845504761,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.639742374420166},{"id":"https://openalex.org/keywords/sentiment-analysis","display_name":"Sentiment analysis","score":0.5449645519256592},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.22084203362464905}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.639742374420166},{"id":"https://openalex.org/C66402592","wikidata":"https://www.wikidata.org/wiki/Q2271421","display_name":"Sentiment analysis","level":2,"score":0.5449645519256592},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.22084203362464905}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/mce.2025.3548514","is_oa":false,"landing_page_url":"https://doi.org/10.1109/mce.2025.3548514","pdf_url":null,"source":{"id":"https://openalex.org/S2483040032","display_name":"IEEE Consumer Electronics Magazine","issn_l":"2162-2248","issn":["2162-2248","2162-2256"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Consumer Electronics Magazine","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[{"id":"https://openalex.org/G6118151116","display_name":null,"funder_award_id":"62272284","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"}],"funders":[{"id":"https://openalex.org/F4320321001","display_name":"National Natural Science Foundation of China","ror":"https://ror.org/01h0zpd94"}],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":16,"referenced_works":["https://openalex.org/W2064675550","https://openalex.org/W2474884296","https://openalex.org/W2891154333","https://openalex.org/W3014459663","https://openalex.org/W3214195558","https://openalex.org/W4213007876","https://openalex.org/W4313058480","https://openalex.org/W4376112642","https://openalex.org/W4378364447","https://openalex.org/W4386693657","https://openalex.org/W4390659370","https://openalex.org/W4391543989","https://openalex.org/W4396683653","https://openalex.org/W4401247390","https://openalex.org/W4401879243","https://openalex.org/W4404300627"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W2548633793","https://openalex.org/W3013279174","https://openalex.org/W2941935829","https://openalex.org/W2596247554","https://openalex.org/W3132372214","https://openalex.org/W4224284088","https://openalex.org/W4286571989"],"abstract_inverted_index":{"With":[0],"the":[1,17,82,88,111,127,139,142,156,164],"rapid":[2],"advancement":[3],"of":[4,19,37,113],"artificial":[5],"intelligence/generative":[6],"AI":[7],"(AI/GenAI),":[8],"various":[9],"industries":[10],"have":[11],"undergone":[12],"significant":[13],"transformations,":[14],"particularly":[15],"in":[16,29,174],"realm":[18],"consumer":[20,177],"devices":[21],"and":[22,70,101,122,169],"services.":[23,178],"AI/GenAI":[24,58],"plays":[25],"a":[26,64,117],"pivotal":[27],"role":[28],"product":[30],"purchase":[31,55,162],"decisions":[32,56],"by":[33],"analyzing":[34],"vast":[35],"amounts":[36],"user-generated":[38],"information,":[39],"such":[40],"as":[41],"reviews.":[42],"This":[43],"article":[44],"aims":[45],"to":[46,59,79,109,125,132,154],"provide":[47],"new":[48,51],"solutions":[49],"for":[50,76],"energy":[52],"vehicle":[53],"(NEV)":[54],"through":[57,85],"better":[60],"serve":[61],"consumers.":[62],"First,":[63],"genetic":[65],"algorithm-guided":[66],"long":[67],"short-term":[68],"memory":[69],"gated":[71],"recurrent":[72],"unit":[73],"are":[74,107],"integrated":[75],"sentiment":[77,83],"analysis":[78],"accurately":[80],"express":[81],"tendencies":[84],"AI/GenAI,":[86],"with":[87,147],"results":[89],"being":[90],"converted":[91],"into":[92],"probabilistic":[93],"linguistic":[94],"term":[95],"sets.":[96],"Second,":[97],"an":[98,102],"enhanced":[99],"K-means++":[100],"adaptive":[103],"three-way":[104,143],"clustering":[105,114],"algorithm":[106],"utilized":[108],"ensure":[110],"accuracy":[112],"results.":[115],"Third,":[116],"model":[118],"based":[119],"on":[120],"confidence":[121],"conflict":[123],"levels":[124],"identify":[126],"non-cooperative":[128],"behaviors":[129],"is":[130,145],"established":[131],"facilitate":[133],"consensus":[134],"among":[135],"decision-makers.":[136],"Fourth,":[137],"during":[138],"selection":[140],"phase,":[141],"decision":[144],"combined":[146],"multiattributive":[148],"border":[149],"approximation":[150],"area":[151],"comparison":[152],"methods":[153,166],"obtain":[155],"optimal":[157],"alternatives.":[158],"Finally,":[159],"using":[160],"NEV":[161],"examples,":[163],"proposed":[165],"demonstrate":[167],"robustness":[168],"reliability,":[170],"showcasing":[171],"their":[172],"effectiveness":[173],"enabling":[175],"GenAI-driven":[176]},"counts_by_year":[{"year":2025,"cited_by_count":1}],"updated_date":"2026-03-27T05:58:40.876381","created_date":"2025-10-10T00:00:00"}
