{"id":"https://openalex.org/W4399283218","doi":"https://doi.org/10.1109/mc.2024.3382452","title":"Generative Artificial Intelligence in the Financial Services Industry","display_name":"Generative Artificial Intelligence in the Financial Services Industry","publication_year":2024,"publication_date":"2024-06-01","ids":{"openalex":"https://openalex.org/W4399283218","doi":"https://doi.org/10.1109/mc.2024.3382452"},"language":"en","primary_location":{"id":"doi:10.1109/mc.2024.3382452","is_oa":false,"landing_page_url":"https://doi.org/10.1109/mc.2024.3382452","pdf_url":null,"source":{"id":"https://openalex.org/S178916657","display_name":"Computer","issn_l":"0018-9162","issn":["0018-9162","1558-0814"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320439","host_organization_name":"IEEE Computer Society","host_organization_lineage":["https://openalex.org/P4310320439","https://openalex.org/P4310319808"],"host_organization_lineage_names":["IEEE Computer Society","Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Computer","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5025481201","display_name":"Nir Kshetri","orcid":"https://orcid.org/0000-0002-1408-4212"},"institutions":[{"id":"https://openalex.org/I94734805","display_name":"Bryan College","ror":"https://ror.org/01bgnmj50","country_code":"US","type":"education","lineage":["https://openalex.org/I94734805"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Nir Kshetri","raw_affiliation_strings":["Bryan School of Business and Economics, University of North Carolina, Greensboro, NC, USA"],"raw_orcid":"https://orcid.org/0000-0002-1408-4212","affiliations":[{"raw_affiliation_string":"Bryan School of Business and Economics, University of North Carolina, Greensboro, NC, USA","institution_ids":["https://openalex.org/I94734805"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5025481201"],"corresponding_institution_ids":["https://openalex.org/I94734805"],"apc_list":null,"apc_paid":null,"fwci":4.3413,"has_fulltext":false,"cited_by_count":10,"citation_normalized_percentile":{"value":0.94657846,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":97,"max":98},"biblio":{"volume":"57","issue":"6","first_page":"102","last_page":"108"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9993000030517578,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9993000030517578,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9891999959945679,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11719","display_name":"Data Quality and Management","score":0.9847999811172485,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/financial-services","display_name":"Financial services","score":0.7924394607543945},{"id":"https://openalex.org/keywords/software-deployment","display_name":"Software deployment","score":0.6875146627426147},{"id":"https://openalex.org/keywords/generative-grammar","display_name":"Generative grammar","score":0.6512567400932312},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5804737210273743},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.4751979112625122},{"id":"https://openalex.org/keywords/finance","display_name":"Finance","score":0.38341447710990906},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.3745855689048767},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.3495813012123108},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.32507094740867615},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.2837579548358917},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.27072927355766296},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.0794740617275238}],"concepts":[{"id":"https://openalex.org/C139043278","wikidata":"https://www.wikidata.org/wiki/Q837171","display_name":"Financial services","level":2,"score":0.7924394607543945},{"id":"https://openalex.org/C105339364","wikidata":"https://www.wikidata.org/wiki/Q2297740","display_name":"Software deployment","level":2,"score":0.6875146627426147},{"id":"https://openalex.org/C39890363","wikidata":"https://www.wikidata.org/wiki/Q36108","display_name":"Generative grammar","level":2,"score":0.6512567400932312},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5804737210273743},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.4751979112625122},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.38341447710990906},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3745855689048767},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.3495813012123108},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.32507094740867615},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.2837579548358917},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.27072927355766296},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.0794740617275238}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/mc.2024.3382452","is_oa":false,"landing_page_url":"https://doi.org/10.1109/mc.2024.3382452","pdf_url":null,"source":{"id":"https://openalex.org/S178916657","display_name":"Computer","issn_l":"0018-9162","issn":["0018-9162","1558-0814"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320439","host_organization_name":"IEEE Computer Society","host_organization_lineage":["https://openalex.org/P4310320439","https://openalex.org/P4310319808"],"host_organization_lineage_names":["IEEE Computer Society","Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Computer","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.49000000953674316,"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":3,"referenced_works":["https://openalex.org/W1483280370","https://openalex.org/W4390529063","https://openalex.org/W6860483143"],"related_works":["https://openalex.org/W2770234245","https://openalex.org/W96612179","https://openalex.org/W4229499248","https://openalex.org/W2566006169","https://openalex.org/W1567818861","https://openalex.org/W2987774938","https://openalex.org/W4256492088","https://openalex.org/W632915154","https://openalex.org/W2055733372","https://openalex.org/W3022067003"],"abstract_inverted_index":{"I":[0],"examine":[1],"the":[2,11],"factors":[3],"driving":[4],"generative":[5],"artificial":[6],"intelligence":[7],"(GAI)":[8],"adoption":[9],"in":[10],"financial":[12],"services":[13],"industry,":[14],"addressing":[15],"associated":[16],"challenges,":[17],"diverse":[18],"development":[19],"and":[20,23,31],"deployment":[21],"strategies,":[22],"various":[24],"GAI":[25],"applications,":[26],"including":[27],"customer":[28],"service":[29],"enhancements":[30],"risk":[32],"management.":[33]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":4},{"year":2024,"cited_by_count":4}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}