{"id":"https://openalex.org/W3175040535","doi":"https://doi.org/10.1109/mc.2021.3076131","title":"Explainable Recommendations and Calibrated Trust: Two Systematic User Errors","display_name":"Explainable Recommendations and Calibrated Trust: Two Systematic User Errors","publication_year":2021,"publication_date":"2021-09-24","ids":{"openalex":"https://openalex.org/W3175040535","doi":"https://doi.org/10.1109/mc.2021.3076131","mag":"3175040535"},"language":"en","primary_location":{"id":"doi:10.1109/mc.2021.3076131","is_oa":false,"landing_page_url":"https://doi.org/10.1109/mc.2021.3076131","pdf_url":null,"source":{"id":"https://openalex.org/S178916657","display_name":"Computer","issn_l":"0018-9162","issn":["0018-9162","1558-0814"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320439","host_organization_name":"IEEE Computer Society","host_organization_lineage":["https://openalex.org/P4310320439","https://openalex.org/P4310319808"],"host_organization_lineage_names":["IEEE Computer Society","Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Computer","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5077815542","display_name":"Mohammad Naiseh","orcid":"https://orcid.org/0000-0002-4927-5086"},"institutions":[{"id":"https://openalex.org/I9300472","display_name":"Bournemouth University","ror":"https://ror.org/05wwcw481","country_code":"GB","type":"education","lineage":["https://openalex.org/I9300472"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Mohammad Naiseh","raw_affiliation_strings":["Bournemouth University, Poole, BH12 5BB Dorset, United Kingdom of Great Britain and Northern Ireland"],"raw_orcid":"https://orcid.org/0000-0002-4927-5086","affiliations":[{"raw_affiliation_string":"Bournemouth University, Poole, BH12 5BB Dorset, United Kingdom of Great Britain and Northern Ireland","institution_ids":["https://openalex.org/I9300472"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5046946655","display_name":"Deniz Cemiloglu","orcid":"https://orcid.org/0000-0003-4725-3868"},"institutions":[{"id":"https://openalex.org/I9300472","display_name":"Bournemouth University","ror":"https://ror.org/05wwcw481","country_code":"GB","type":"education","lineage":["https://openalex.org/I9300472"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Deniz Cemiloglu","raw_affiliation_strings":["Bournemouth University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Bournemouth University","institution_ids":["https://openalex.org/I9300472"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5002847514","display_name":"Dena Al\u2010Thani","orcid":"https://orcid.org/0000-0002-1474-2692"},"institutions":[{"id":"https://openalex.org/I4210144839","display_name":"Hamad bin Khalifa University","ror":"https://ror.org/03eyq4y97","country_code":"QA","type":"education","lineage":["https://openalex.org/I4210144839"]}],"countries":["QA"],"is_corresponding":false,"raw_author_name":"Dena Al Thani","raw_affiliation_strings":["College of Science and Engineering, Hamad Bin Khalifa University, Doha, Doha, Qatar"],"raw_orcid":"https://orcid.org/0000-0002-1474-2692","affiliations":[{"raw_affiliation_string":"College of Science and Engineering, Hamad Bin Khalifa University, Doha, Doha, Qatar","institution_ids":["https://openalex.org/I4210144839"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5078067583","display_name":"Nan Jiang","orcid":"https://orcid.org/0000-0003-1510-9888"},"institutions":[{"id":"https://openalex.org/I9300472","display_name":"Bournemouth University","ror":"https://ror.org/05wwcw481","country_code":"GB","type":"education","lineage":["https://openalex.org/I9300472"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Nan Jiang","raw_affiliation_strings":["Bournemouth University, Poole, Dorset, United Kingdom of Great Britain and Northern Ireland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Bournemouth University, Poole, Dorset, United Kingdom of Great Britain and Northern Ireland","institution_ids":["https://openalex.org/I9300472"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5088731268","display_name":"Raian Ali","orcid":"https://orcid.org/0000-0002-5285-7829"},"institutions":[{"id":"https://openalex.org/I4210144839","display_name":"Hamad bin Khalifa University","ror":"https://ror.org/03eyq4y97","country_code":"QA","type":"education","lineage":["https://openalex.org/I4210144839"]}],"countries":["QA"],"is_corresponding":false,"raw_author_name":"Raian Ali","raw_affiliation_strings":["Hamad Bin Khalifa University, Doha, Ad Dawhah, Qatar"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Hamad Bin Khalifa University, Doha, Ad Dawhah, Qatar","institution_ids":["https://openalex.org/I4210144839"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":3.2688,"has_fulltext":false,"cited_by_count":27,"citation_normalized_percentile":{"value":0.93121533,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":91,"max":99},"biblio":{"volume":"54","issue":"10","first_page":"28","last_page":"37"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12026","display_name":"Explainable Artificial Intelligence (XAI)","score":0.9991000294685364,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12026","display_name":"Explainable Artificial Intelligence (XAI)","score":0.9991000294685364,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11636","display_name":"Artificial Intelligence in Healthcare and Education","score":0.994700014591217,"subfield":{"id":"https://openalex.org/subfields/2718","display_name":"Health Informatics"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T10883","display_name":"Ethics and Social Impacts of AI","score":0.9778000116348267,"subfield":{"id":"https://openalex.org/subfields/3311","display_name":"Safety Research"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6008810997009277},{"id":"https://openalex.org/keywords/calibration","display_name":"Calibration","score":0.4800180494785309},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.4501285254955292},{"id":"https://openalex.org/keywords/decision-support-system","display_name":"Decision support system","score":0.4232845902442932},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.37260979413986206},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.3630651533603668},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.25058311223983765}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6008810997009277},{"id":"https://openalex.org/C165838908","wikidata":"https://www.wikidata.org/wiki/Q736777","display_name":"Calibration","level":2,"score":0.4800180494785309},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4501285254955292},{"id":"https://openalex.org/C107327155","wikidata":"https://www.wikidata.org/wiki/Q330268","display_name":"Decision support system","level":2,"score":0.4232845902442932},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.37260979413986206},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.3630651533603668},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.25058311223983765},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1109/mc.2021.3076131","is_oa":false,"landing_page_url":"https://doi.org/10.1109/mc.2021.3076131","pdf_url":null,"source":{"id":"https://openalex.org/S178916657","display_name":"Computer","issn_l":"0018-9162","issn":["0018-9162","1558-0814"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320439","host_organization_name":"IEEE Computer Society","host_organization_lineage":["https://openalex.org/P4310320439","https://openalex.org/P4310319808"],"host_organization_lineage_names":["IEEE Computer Society","Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Computer","raw_type":"journal-article"},{"id":"pmh:oai:eprints.soton.ac.uk:452673","is_oa":false,"landing_page_url":"https://eprints.soton.ac.uk/452673/2/09548016.pdf","pdf_url":null,"source":{"id":"https://openalex.org/S4306401019","display_name":"ePrints Soton (University of Southampton)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I43439940","host_organization_name":"University of Southampton","host_organization_lineage":["https://openalex.org/I43439940"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":null,"raw_type":"Article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/16","score":0.7400000095367432,"display_name":"Peace, Justice and strong institutions"}],"awards":[],"funders":[{"id":"https://openalex.org/F4320310549","display_name":"Bournemouth University","ror":"https://ror.org/05wwcw481"}],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":28,"referenced_works":["https://openalex.org/W2059193091","https://openalex.org/W2102827992","https://openalex.org/W2110171129","https://openalex.org/W2112786892","https://openalex.org/W2119858020","https://openalex.org/W2124241941","https://openalex.org/W2125829696","https://openalex.org/W2149988893","https://openalex.org/W2155479778","https://openalex.org/W2237502368","https://openalex.org/W2941211423","https://openalex.org/W2963095307","https://openalex.org/W2970837303","https://openalex.org/W2981731882","https://openalex.org/W2999637955","https://openalex.org/W3033496024","https://openalex.org/W3042045432","https://openalex.org/W3093052501","https://openalex.org/W3103751997","https://openalex.org/W3112145079","https://openalex.org/W3123830813","https://openalex.org/W3124507438","https://openalex.org/W4240365168","https://openalex.org/W4243206901","https://openalex.org/W4243342770","https://openalex.org/W4249127163","https://openalex.org/W4297687090","https://openalex.org/W6748003971"],"related_works":["https://openalex.org/W2114770238","https://openalex.org/W2365607528","https://openalex.org/W2046724649","https://openalex.org/W2555586164","https://openalex.org/W2030747924","https://openalex.org/W1499374895","https://openalex.org/W2365102679","https://openalex.org/W2043347519","https://openalex.org/W2208359343","https://openalex.org/W2766992247"],"abstract_inverted_index":{"The":[0],"increased":[1],"adoption":[2],"of":[3],"collaborative":[4],"human-artificial":[5],"intelligence":[6],"decision-making":[7],"tools":[8],"triggered":[9],"a":[10,37],"need":[11],"to":[12],"explain":[13],"recommendations":[14],"for":[15],"safe":[16],"and":[17,27],"effective":[18],"collaboration.":[19],"We":[20],"explore":[21],"how":[22],"users":[23],"interact":[24],"with":[25],"explanations":[26],"why":[28],"trust-calibration":[29],"errors":[30],"occur,":[31],"taking":[32],"clinical":[33],"decision-support":[34],"systems":[35],"as":[36],"case":[38],"study.":[39]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":10},{"year":2023,"cited_by_count":7},{"year":2022,"cited_by_count":4},{"year":2021,"cited_by_count":3}],"updated_date":"2026-07-02T09:51:11.867554","created_date":"2025-10-10T00:00:00"}
