{"id":"https://openalex.org/W4404627733","doi":"https://doi.org/10.1109/jiot.2024.3505412","title":"IoT-Enabled Supply Chain Management From a Customer Perspective: Challenges and Opportunities","display_name":"IoT-Enabled Supply Chain Management From a Customer Perspective: Challenges and Opportunities","publication_year":2024,"publication_date":"2024-11-22","ids":{"openalex":"https://openalex.org/W4404627733","doi":"https://doi.org/10.1109/jiot.2024.3505412"},"language":"en","primary_location":{"id":"doi:10.1109/jiot.2024.3505412","is_oa":false,"landing_page_url":"https://doi.org/10.1109/jiot.2024.3505412","pdf_url":null,"source":{"id":"https://openalex.org/S2480266640","display_name":"IEEE Internet of Things Journal","issn_l":"2327-4662","issn":["2327-4662","2372-2541"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Internet of Things Journal","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5071723684","display_name":"Lei Fu","orcid":"https://orcid.org/0000-0002-0575-6128"},"institutions":[{"id":"https://openalex.org/I4210092870","display_name":"Jiaxing University","ror":"https://ror.org/00j2a7k55","country_code":"CN","type":"education","lineage":["https://openalex.org/I4210092870"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Lei Fu","raw_affiliation_strings":["School of Modern Finance, Jiaxing Nanhu University, Jiaxing, China","School of Modern Finance, Jiaxing Nanhu University, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Modern Finance, Jiaxing Nanhu University, Jiaxing, China","institution_ids":["https://openalex.org/I4210092870"]},{"raw_affiliation_string":"School of Modern Finance, Jiaxing Nanhu University, China","institution_ids":["https://openalex.org/I4210092870"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5050190534","display_name":"Runyu Pan","orcid":null},"institutions":[{"id":"https://openalex.org/I80143920","display_name":"Shandong University of Science and Technology","ror":"https://ror.org/04gtjhw98","country_code":"CN","type":"education","lineage":["https://openalex.org/I80143920"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Runyu Pan","raw_affiliation_strings":["School of Computer Science and Technology, Shandong University, Qingdao, China","School of Computer Science and Technology, Shandong University, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Computer Science and Technology, Shandong University, Qingdao, China","institution_ids":["https://openalex.org/I80143920"]},{"raw_affiliation_string":"School of Computer Science and Technology, Shandong University, China","institution_ids":["https://openalex.org/I80143920"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5109946639","display_name":"Tianbo Gu","orcid":null},"institutions":[{"id":"https://openalex.org/I84218800","display_name":"University of California, Davis","ror":"https://ror.org/05rrcem69","country_code":"US","type":"education","lineage":["https://openalex.org/I84218800"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Tianbo Gu","raw_affiliation_strings":["Department of Computer Science, University of California at Davis, Davis, CA, USA","Department of Computer Science, University of California, Davis, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Computer Science, University of California at Davis, Davis, CA, USA","institution_ids":["https://openalex.org/I84218800"]},{"raw_affiliation_string":"Department of Computer Science, University of California, Davis, USA","institution_ids":["https://openalex.org/I84218800"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5100692488","display_name":"Xiuzhen Cheng","orcid":"https://orcid.org/0000-0001-5912-4647"},"institutions":[{"id":"https://openalex.org/I80143920","display_name":"Shandong University of Science and Technology","ror":"https://ror.org/04gtjhw98","country_code":"CN","type":"education","lineage":["https://openalex.org/I80143920"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Xiuzhen Cheng","raw_affiliation_strings":["School of Computer Science and Technology, Shandong University, Qingdao, China","School of Computer Science and Technology, Shandong University, China"],"raw_orcid":"https://orcid.org/0000-0001-5912-4647","affiliations":[{"raw_affiliation_string":"School of Computer Science and Technology, Shandong University, Qingdao, China","institution_ids":["https://openalex.org/I80143920"]},{"raw_affiliation_string":"School of Computer Science and Technology, Shandong University, China","institution_ids":["https://openalex.org/I80143920"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5033390700","display_name":"Huanle Zhang","orcid":"https://orcid.org/0000-0002-3928-7753"},"institutions":[{"id":"https://openalex.org/I80143920","display_name":"Shandong University of Science and Technology","ror":"https://ror.org/04gtjhw98","country_code":"CN","type":"education","lineage":["https://openalex.org/I80143920"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Huanle Zhang","raw_affiliation_strings":["School of Computer Science and Technology, Shandong University, Qingdao, China","School of Computer Science and Technology, Shandong University, China"],"raw_orcid":"https://orcid.org/0000-0002-3928-7753","affiliations":[{"raw_affiliation_string":"School of Computer Science and Technology, Shandong University, Qingdao, China","institution_ids":["https://openalex.org/I80143920"]},{"raw_affiliation_string":"School of Computer Science and Technology, Shandong University, China","institution_ids":["https://openalex.org/I80143920"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":2.5329,"has_fulltext":false,"cited_by_count":9,"citation_normalized_percentile":{"value":0.90339003,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":99},"biblio":{"volume":"12","issue":"2","first_page":"1579","last_page":"1589"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10763","display_name":"Digital Transformation in Industry","score":0.671500027179718,"subfield":{"id":"https://openalex.org/subfields/2209","display_name":"Industrial and Manufacturing Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10763","display_name":"Digital Transformation in Industry","score":0.671500027179718,"subfield":{"id":"https://openalex.org/subfields/2209","display_name":"Industrial and Manufacturing Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.5928999781608582,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11864","display_name":"Supply Chain Resilience and Risk Management","score":0.5397999882698059,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/supply-chain-management","display_name":"Supply chain management","score":0.6345983743667603},{"id":"https://openalex.org/keywords/supply-chain","display_name":"Supply chain","score":0.6217781901359558},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6099982261657715},{"id":"https://openalex.org/keywords/perspective","display_name":"Perspective (graphical)","score":0.5793552994728088},{"id":"https://openalex.org/keywords/internet-of-things","display_name":"Internet of Things","score":0.5212258100509644},{"id":"https://openalex.org/keywords/service-management","display_name":"Service management","score":0.49136820435523987},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.39625251293182373},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.33985865116119385},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.30412930250167847},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.19717276096343994},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.15135616064071655}],"concepts":[{"id":"https://openalex.org/C44104985","wikidata":"https://www.wikidata.org/wiki/Q492886","display_name":"Supply chain management","level":3,"score":0.6345983743667603},{"id":"https://openalex.org/C108713360","wikidata":"https://www.wikidata.org/wiki/Q1824206","display_name":"Supply chain","level":2,"score":0.6217781901359558},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6099982261657715},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.5793552994728088},{"id":"https://openalex.org/C81860439","wikidata":"https://www.wikidata.org/wiki/Q251212","display_name":"Internet of Things","level":2,"score":0.5212258100509644},{"id":"https://openalex.org/C48840187","wikidata":"https://www.wikidata.org/wiki/Q689042","display_name":"Service management","level":4,"score":0.49136820435523987},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.39625251293182373},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.33985865116119385},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.30412930250167847},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.19717276096343994},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.15135616064071655},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/jiot.2024.3505412","is_oa":false,"landing_page_url":"https://doi.org/10.1109/jiot.2024.3505412","pdf_url":null,"source":{"id":"https://openalex.org/S2480266640","display_name":"IEEE Internet of Things Journal","issn_l":"2327-4662","issn":["2327-4662","2372-2541"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Internet of Things Journal","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[{"id":"https://openalex.org/G5548192873","display_name":null,"funder_award_id":"U23A20332","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G6620259179","display_name":null,"funder_award_id":"62302265","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G7861674258","display_name":null,"funder_award_id":"ZR2023QF172","funder_id":"https://openalex.org/F4320324174","funder_display_name":"Natural Science Foundation of Shandong Province"},{"id":"https://openalex.org/G8977720017","display_name":null,"funder_award_id":"2024HWYQ-020","funder_id":"https://openalex.org/F4320324174","funder_display_name":"Natural Science Foundation of Shandong Province"}],"funders":[{"id":"https://openalex.org/F4320321001","display_name":"National Natural Science Foundation of China","ror":"https://ror.org/01h0zpd94"},{"id":"https://openalex.org/F4320324174","display_name":"Natural Science Foundation of Shandong Province","ror":null}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":89,"referenced_works":["https://openalex.org/W1965898271","https://openalex.org/W1997648970","https://openalex.org/W2093803651","https://openalex.org/W2119046642","https://openalex.org/W2187364527","https://openalex.org/W2273675851","https://openalex.org/W2279208466","https://openalex.org/W2460744125","https://openalex.org/W2553178507","https://openalex.org/W2560285758","https://openalex.org/W2588845958","https://openalex.org/W2593929104","https://openalex.org/W2604603188","https://openalex.org/W2726150830","https://openalex.org/W2750168540","https://openalex.org/W2755289507","https://openalex.org/W2769593477","https://openalex.org/W2802878531","https://openalex.org/W2811205501","https://openalex.org/W2811256013","https://openalex.org/W2884652139","https://openalex.org/W2897222536","https://openalex.org/W2901906035","https://openalex.org/W2907048703","https://openalex.org/W2936727705","https://openalex.org/W2942266372","https://openalex.org/W2947690458","https://openalex.org/W2951037884","https://openalex.org/W2953523119","https://openalex.org/W2954430690","https://openalex.org/W2963349604","https://openalex.org/W2964362517","https://openalex.org/W2981587265","https://openalex.org/W2995268542","https://openalex.org/W2997127091","https://openalex.org/W2998450079","https://openalex.org/W3012831389","https://openalex.org/W3017162204","https://openalex.org/W3022410936","https://openalex.org/W3023114873","https://openalex.org/W3024184788","https://openalex.org/W3043957417","https://openalex.org/W3044511312","https://openalex.org/W3048669449","https://openalex.org/W3088273379","https://openalex.org/W3088646831","https://openalex.org/W3088957914","https://openalex.org/W3089035854","https://openalex.org/W3089252064","https://openalex.org/W3093978646","https://openalex.org/W3095959684","https://openalex.org/W3096341508","https://openalex.org/W3118078905","https://openalex.org/W3120310190","https://openalex.org/W3124636507","https://openalex.org/W3132706216","https://openalex.org/W3135852794","https://openalex.org/W3174245551","https://openalex.org/W3192208786","https://openalex.org/W3209297360","https://openalex.org/W3215333944","https://openalex.org/W4205875715","https://openalex.org/W4206383344","https://openalex.org/W4210468057","https://openalex.org/W4210681932","https://openalex.org/W4210803347","https://openalex.org/W4284685691","https://openalex.org/W4297324062","https://openalex.org/W4318942334","https://openalex.org/W4320168802","https://openalex.org/W4321483881","https://openalex.org/W4322109866","https://openalex.org/W4323660178","https://openalex.org/W4362702291","https://openalex.org/W4366149292","https://openalex.org/W4379179509","https://openalex.org/W4384202063","https://openalex.org/W4387452235","https://openalex.org/W4388046657","https://openalex.org/W4388078767","https://openalex.org/W4389469226","https://openalex.org/W4392105373","https://openalex.org/W4392353733","https://openalex.org/W4394627421","https://openalex.org/W4395071073","https://openalex.org/W4399869139","https://openalex.org/W4401675535","https://openalex.org/W6736518168","https://openalex.org/W6783403838"],"related_works":["https://openalex.org/W2899084033","https://openalex.org/W4237692720","https://openalex.org/W2736429398","https://openalex.org/W2110009825","https://openalex.org/W2088439245","https://openalex.org/W2259073436","https://openalex.org/W4239025974","https://openalex.org/W101190430","https://openalex.org/W2983500849","https://openalex.org/W3024999678"],"abstract_inverted_index":{"Supply":[0],"chain":[1],"management":[2],"(SCM),":[3],"a":[4],"critical":[5],"factor":[6],"in":[7,53,109,157,165],"enhancing":[8],"companies\u2019":[9],"efficiency":[10],"and":[11,20,42,73,92,96,115,122,140,154,167],"competitiveness,":[12],"has":[13],"received":[14],"significant":[15],"attention":[16],"from":[17,27],"both":[18],"industry":[19],"academia.":[21],"Beyond":[22],"the":[23,34,44,50,56,66,128,134,137,151],"flow":[24,35,52,139],"of":[25,36,58,88,136],"products":[26],"supplier":[28],"to":[29,39,68,112,161],"customer,":[30],"SCM":[31,54,78,117],"also":[32,79],"involves":[33],"information":[37,51,138],"necessary":[38],"monitor,":[40],"track,":[41],"optimize":[43],"entire":[45],"product":[46],"lifecycle.":[47],"Consequently,":[48],"integrating":[49],"with":[55,143],"Internet":[57],"Things":[59],"(IoT)":[60],"is":[61],"imperative,":[62],"as":[63,84,131],"IoT":[64,111,144,163,169],"provides":[65],"ability":[67],"onboard,":[69],"interconnect,":[70],"interact":[71],"with,":[72],"sense":[74],"products.":[75],"However,":[76],"IoT-enabled":[77,158],"presents":[80],"unique":[81],"challenges,":[82,153],"such":[83],"managing":[85],"large":[86],"volumes":[87],"data,":[89],"ensuring":[90],"credible":[91],"traceable":[93],"data":[94],"sources,":[95],"achieving":[97],"low-cost,":[98],"seamless":[99],"connectivity.":[100],"In":[101],"this":[102,124],"article,":[103],"we":[104],"systematically":[105],"present":[106],"recent":[107],"advances":[108],"leveraging":[110],"build":[113],"robust":[114],"effective":[116],"systems.":[118],"Unlike":[119],"existing":[120],"surveys":[121],"overviews,":[123],"article":[125],"focuses":[126],"on":[127],"customer":[129],"side":[130],"customers":[132],"are":[133],"destination":[135],"tightly":[141],"coupled":[142],"networks.":[145],"We":[146],"offer":[147],"deep":[148],"insights":[149],"into":[150],"principles,":[152],"research":[155],"opportunities":[156],"SCM,":[159],"aiming":[160],"assist":[162],"practitioners":[164],"understanding":[166],"designing":[168],"solutions":[170],"for":[171],"SCM.":[172]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":8}],"updated_date":"2025-12-27T23:08:20.325037","created_date":"2025-10-10T00:00:00"}
