{"id":"https://openalex.org/W1987024188","doi":"https://doi.org/10.1109/iwqos.2010.5542727","title":"SureCall: Towards glitch-free real-time audio/video conferencing","display_name":"SureCall: Towards glitch-free real-time audio/video conferencing","publication_year":2010,"publication_date":"2010-06-01","ids":{"openalex":"https://openalex.org/W1987024188","doi":"https://doi.org/10.1109/iwqos.2010.5542727","mag":"1987024188"},"language":"en","primary_location":{"id":"doi:10.1109/iwqos.2010.5542727","is_oa":false,"landing_page_url":"https://doi.org/10.1109/iwqos.2010.5542727","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2010 IEEE 18th International Workshop on Quality of Service (IWQoS)","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5086006330","display_name":"Amit Kumar Mondal","orcid":"https://orcid.org/0000-0002-8157-4828"},"institutions":[{"id":"https://openalex.org/I111979921","display_name":"Northwestern University","ror":"https://ror.org/000e0be47","country_code":"US","type":"education","lineage":["https://openalex.org/I111979921"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Amit Mondal","raw_affiliation_strings":["Northwestern University, Evanston, IL, USA","Northwestern University; Evanston IL USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Northwestern University, Evanston, IL, USA","institution_ids":["https://openalex.org/I111979921"]},{"raw_affiliation_string":"Northwestern University; Evanston IL USA","institution_ids":["https://openalex.org/I111979921"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5068040769","display_name":"Ross Cutler","orcid":"https://orcid.org/0000-0002-2004-3003"},"institutions":[{"id":"https://openalex.org/I1290206253","display_name":"Microsoft (United States)","ror":"https://ror.org/00d0nc645","country_code":"US","type":"company","lineage":["https://openalex.org/I1290206253"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Ross Cutler","raw_affiliation_strings":["Microsoft Corporation, Redmond, WA, USA","Microsoft Corporation Redmond,WA,USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Microsoft Corporation, Redmond, WA, USA","institution_ids":["https://openalex.org/I1290206253"]},{"raw_affiliation_string":"Microsoft Corporation Redmond,WA,USA","institution_ids":["https://openalex.org/I1290206253"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5038498019","display_name":"Cheng Huang","orcid":"https://orcid.org/0000-0003-3769-7211"},"institutions":[{"id":"https://openalex.org/I1290206253","display_name":"Microsoft (United States)","ror":"https://ror.org/00d0nc645","country_code":"US","type":"company","lineage":["https://openalex.org/I1290206253"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Cheng Huang","raw_affiliation_strings":["Microsoft Corporation, Redmond, WA, USA","Microsoft Corporation Redmond,WA,USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Microsoft Corporation, Redmond, WA, USA","institution_ids":["https://openalex.org/I1290206253"]},{"raw_affiliation_string":"Microsoft Corporation Redmond,WA,USA","institution_ids":["https://openalex.org/I1290206253"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5100364819","display_name":"Jin Li","orcid":"https://orcid.org/0000-0003-0385-8793"},"institutions":[{"id":"https://openalex.org/I1290206253","display_name":"Microsoft (United States)","ror":"https://ror.org/00d0nc645","country_code":"US","type":"company","lineage":["https://openalex.org/I1290206253"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Jin Li","raw_affiliation_strings":["Microsoft Corporation, Redmond, WA, USA","Microsoft Corporation Redmond,WA,USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Microsoft Corporation, Redmond, WA, USA","institution_ids":["https://openalex.org/I1290206253"]},{"raw_affiliation_string":"Microsoft Corporation Redmond,WA,USA","institution_ids":["https://openalex.org/I1290206253"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5045865983","display_name":"Aleksandar Kuzmanovic","orcid":"https://orcid.org/0000-0003-2622-6019"},"institutions":[{"id":"https://openalex.org/I111979921","display_name":"Northwestern University","ror":"https://ror.org/000e0be47","country_code":"US","type":"education","lineage":["https://openalex.org/I111979921"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Aleksandar Kuzmanovic","raw_affiliation_strings":["Northwestern University, Evanston, IL, USA","Northwestern University; Evanston IL USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Northwestern University, Evanston, IL, USA","institution_ids":["https://openalex.org/I111979921"]},{"raw_affiliation_string":"Northwestern University; Evanston IL USA","institution_ids":["https://openalex.org/I111979921"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.5868,"has_fulltext":false,"cited_by_count":3,"citation_normalized_percentile":{"value":0.56966367,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":94},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"9"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11158","display_name":"Wireless Networks and Protocols","score":0.9973000288009644,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T11158","display_name":"Wireless Networks and Protocols","score":0.9973000288009644,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10860","display_name":"Speech and Audio Processing","score":0.996399998664856,"subfield":{"id":"https://openalex.org/subfields/1711","display_name":"Signal Processing"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12720","display_name":"Multimedia Communication and Technology","score":0.9945999979972839,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.8371607661247253},{"id":"https://openalex.org/keywords/videoconferencing","display_name":"Videoconferencing","score":0.6780824065208435},{"id":"https://openalex.org/keywords/teleconference","display_name":"Teleconference","score":0.6540320515632629},{"id":"https://openalex.org/keywords/jitter","display_name":"Jitter","score":0.5917428135871887},{"id":"https://openalex.org/keywords/network-packet","display_name":"Network packet","score":0.5338761806488037},{"id":"https://openalex.org/keywords/multimedia","display_name":"Multimedia","score":0.5202399492263794},{"id":"https://openalex.org/keywords/voice-over-ip","display_name":"Voice over IP","score":0.5027740001678467},{"id":"https://openalex.org/keywords/computer-network","display_name":"Computer network","score":0.465142160654068},{"id":"https://openalex.org/keywords/quality-of-service","display_name":"Quality of service","score":0.4152366518974304},{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.3381236493587494},{"id":"https://openalex.org/keywords/telecommunications","display_name":"Telecommunications","score":0.24618950486183167},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.14440315961837769}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.8371607661247253},{"id":"https://openalex.org/C22561748","wikidata":"https://www.wikidata.org/wiki/Q854954","display_name":"Videoconferencing","level":2,"score":0.6780824065208435},{"id":"https://openalex.org/C126669455","wikidata":"https://www.wikidata.org/wiki/Q1630941","display_name":"Teleconference","level":2,"score":0.6540320515632629},{"id":"https://openalex.org/C134652429","wikidata":"https://www.wikidata.org/wiki/Q1052698","display_name":"Jitter","level":2,"score":0.5917428135871887},{"id":"https://openalex.org/C158379750","wikidata":"https://www.wikidata.org/wiki/Q214111","display_name":"Network packet","level":2,"score":0.5338761806488037},{"id":"https://openalex.org/C49774154","wikidata":"https://www.wikidata.org/wiki/Q131765","display_name":"Multimedia","level":1,"score":0.5202399492263794},{"id":"https://openalex.org/C171246234","wikidata":"https://www.wikidata.org/wiki/Q81945","display_name":"Voice over IP","level":3,"score":0.5027740001678467},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.465142160654068},{"id":"https://openalex.org/C5119721","wikidata":"https://www.wikidata.org/wiki/Q220501","display_name":"Quality of service","level":2,"score":0.4152366518974304},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.3381236493587494},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.24618950486183167},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.14440315961837769}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/iwqos.2010.5542727","is_oa":false,"landing_page_url":"https://doi.org/10.1109/iwqos.2010.5542727","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2010 IEEE 18th International Workshop on Quality of Service (IWQoS)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.5899999737739563,"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":20,"referenced_works":["https://openalex.org/W1511770479","https://openalex.org/W1516389724","https://openalex.org/W1548011391","https://openalex.org/W1559528794","https://openalex.org/W2024045435","https://openalex.org/W2049765493","https://openalex.org/W2104271238","https://openalex.org/W2115276322","https://openalex.org/W2117961429","https://openalex.org/W2120298561","https://openalex.org/W2123465548","https://openalex.org/W2124869686","https://openalex.org/W2137539246","https://openalex.org/W2149579708","https://openalex.org/W2155516996","https://openalex.org/W2168014536","https://openalex.org/W3009089997","https://openalex.org/W4285719527","https://openalex.org/W6631164416","https://openalex.org/W6684720351"],"related_works":["https://openalex.org/W2121324502","https://openalex.org/W2074532070","https://openalex.org/W1592366631","https://openalex.org/W2619710173","https://openalex.org/W4247130340","https://openalex.org/W2270221717","https://openalex.org/W133561096","https://openalex.org/W622526920","https://openalex.org/W2007621757","https://openalex.org/W4256415979"],"abstract_inverted_index":{"Global":[0],"enterprises":[1],"are":[2,140],"increasingly":[3],"adopting":[4],"unified":[5,43,71],"communication":[6],"solutions":[7,13],"over":[8,88],"traditional":[9],"telephone":[10],"systems.":[11],"Such":[12],"provide":[14],"integrated":[15],"audio/video":[16,72,110],"conferencing":[17,111],"and":[18,21,29,34,37,50,62,84,95,131,145,151,170,174],"messaging":[19],"services,":[20],"enable":[22],"flexible":[23],"working":[24],"environments":[25],"by":[26,142,148],"allowing":[27],"mobile":[28],"dispersed":[30],"users":[31],"to":[32,46,167],"communicate":[33],"collaborate":[35],"easily":[36],"efficiently.":[38],"The":[39],"ultimate":[40],"goal":[41],"of":[42,66,103,108,116,196],"communications":[44],"is":[45,189],"ensure":[47],"a":[48,77,92,179],"smooth":[49],"best":[51],"possible":[52],"user":[53],"experience":[54],"across":[55,91],"all":[56],"scenarios.":[57],"To":[58],"address":[59],"this":[60],"challenge":[61],"understand":[63],"the":[64,136,143,185,193],"impact":[65],"various":[67],"network":[68],"scenarios":[69],"on":[70,87],"conferencing,":[73],"we":[74,119,157],"have":[75,120,177],"developed":[76,178],"distributed":[78],"experimental":[79],"platform":[80,166],"-":[81,83],"SureCall":[82,99,160,186],"deployed":[85],"it":[86],"80":[89],"machines":[90],"global":[93],"enterprise":[94,144],"many":[96],"residential":[97,146],"networks.":[98],"has":[100],"collected":[101],"worth":[102],"more":[104],"than":[105],"6":[106],"months":[107],"packet-level":[109],"traces.":[112],"Through":[113],"in-depth":[114],"analysis":[115],"these":[117],"traces,":[118],"quantitatively":[121],"compared":[122],"how":[123,159],"key":[124],"performance":[125],"metrics,":[126],"such":[127],"as":[128,133,135,163],"packet":[129],"loss":[130],"jitter,":[132],"well":[134],"correlation":[137],"between":[138],"them,":[139],"affected":[141],"networks,":[147],"WiFi":[149],"connections":[150],"VPN":[152],"links,":[153],"etc.":[154],"In":[155],"addition,":[156],"show":[158],"can":[161],"serve":[162],"an":[164],"ideal":[165],"design,":[168],"experiment":[169],"validate":[171],"new":[172,180],"schemes":[173],"algorithms.":[175],"We":[176],"audio":[181],"quality":[182],"classifier":[183],"using":[184],"platform,":[187],"which":[188],"being":[190],"experimented":[191],"with":[192],"recent":[194],"release":[195],"Office":[197],"Communicator":[198],"solution":[199],"for":[200],"large-scale":[201],"validation.":[202]},"counts_by_year":[{"year":2024,"cited_by_count":1}],"updated_date":"2026-07-29T14:22:42.915294","created_date":"2025-10-10T00:00:00"}