{"id":"https://openalex.org/W2108445350","doi":"https://doi.org/10.1109/iti.2009.5196065","title":"Conceptual model for promotion of Croatian tourist product based on integration of CRM and Web technologies","display_name":"Conceptual model for promotion of Croatian tourist product based on integration of CRM and Web technologies","publication_year":2009,"publication_date":"2009-06-01","ids":{"openalex":"https://openalex.org/W2108445350","doi":"https://doi.org/10.1109/iti.2009.5196065","mag":"2108445350"},"language":"en","primary_location":{"id":"doi:10.1109/iti.2009.5196065","is_oa":false,"landing_page_url":"https://doi.org/10.1109/iti.2009.5196065","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ITI 2009 31st International Conference on Information Technology Interfaces","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5027024487","display_name":"Branimir \u0110uki\u0107","orcid":null},"institutions":[{"id":"https://openalex.org/I51314090","display_name":"University of Osijek","ror":"https://ror.org/05sw4wc49","country_code":"HR","type":"education","lineage":["https://openalex.org/I51314090"]}],"countries":["HR"],"is_corresponding":true,"raw_author_name":"Branimir Dukic","raw_affiliation_strings":["Faculty of Economics in Osijek, Josip Juraj Strossmayer University of Osijek, Croatia","Josip Juraj Strossmayer University in Osijek, Faculty of Economics in Osijek, Croatia"],"affiliations":[{"raw_affiliation_string":"Faculty of Economics in Osijek, Josip Juraj Strossmayer University of Osijek, Croatia","institution_ids":["https://openalex.org/I51314090"]},{"raw_affiliation_string":"Josip Juraj Strossmayer University in Osijek, Faculty of Economics in Osijek, Croatia","institution_ids":["https://openalex.org/I51314090"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5089541435","display_name":"Marcel Meler","orcid":null},"institutions":[{"id":"https://openalex.org/I51314090","display_name":"University of Osijek","ror":"https://ror.org/05sw4wc49","country_code":"HR","type":"education","lineage":["https://openalex.org/I51314090"]}],"countries":["HR"],"is_corresponding":false,"raw_author_name":"Marcel Meler","raw_affiliation_strings":["Faculty of Economics in Osijek, Josip Juraj Strossmayer University in Osijek","Josip Juraj Strossmayer University in Osijek, Faculty of Economics in Osijek, Croatia"],"affiliations":[{"raw_affiliation_string":"Faculty of Economics in Osijek, Josip Juraj Strossmayer University in Osijek","institution_ids":["https://openalex.org/I51314090"]},{"raw_affiliation_string":"Josip Juraj Strossmayer University in Osijek, Faculty of Economics in Osijek, Croatia","institution_ids":["https://openalex.org/I51314090"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5055179912","display_name":"Josip Mesari\u0107","orcid":null},"institutions":[{"id":"https://openalex.org/I51314090","display_name":"University of Osijek","ror":"https://ror.org/05sw4wc49","country_code":"HR","type":"education","lineage":["https://openalex.org/I51314090"]}],"countries":["HR"],"is_corresponding":false,"raw_author_name":"Josip Mesaric","raw_affiliation_strings":["Faculty of Economics in Osijek, Josip Juraj Strossmayer University in Osijek","Josip Juraj Strossmayer University in Osijek, Faculty of Economics in Osijek, Croatia"],"affiliations":[{"raw_affiliation_string":"Faculty of Economics in Osijek, Josip Juraj Strossmayer University in Osijek","institution_ids":["https://openalex.org/I51314090"]},{"raw_affiliation_string":"Josip Juraj Strossmayer University in Osijek, Faculty of Economics in Osijek, Croatia","institution_ids":["https://openalex.org/I51314090"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5027024487"],"corresponding_institution_ids":["https://openalex.org/I51314090"],"apc_list":null,"apc_paid":null,"fwci":0.9753,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.86082939,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"113","last_page":"118"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9736999869346619,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9736999869346619,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/tourism","display_name":"Tourism","score":0.7142040729522705},{"id":"https://openalex.org/keywords/product","display_name":"Product (mathematics)","score":0.5918527245521545},{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.5172482132911682},{"id":"https://openalex.org/keywords/purchasing","display_name":"Purchasing","score":0.5063353776931763},{"id":"https://openalex.org/keywords/promotion","display_name":"Promotion (chess)","score":0.496072381734848},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.48792240023612976},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4847140312194824},{"id":"https://openalex.org/keywords/croatian","display_name":"Croatian","score":0.47566646337509155},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4405418932437897},{"id":"https://openalex.org/keywords/population","display_name":"Population","score":0.4383472502231598},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.4285421371459961},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.3903435468673706},{"id":"https://openalex.org/keywords/geography","display_name":"Geography","score":0.16735008358955383},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.15422877669334412},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.13124293088912964},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.125998854637146}],"concepts":[{"id":"https://openalex.org/C18918823","wikidata":"https://www.wikidata.org/wiki/Q49389","display_name":"Tourism","level":2,"score":0.7142040729522705},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.5918527245521545},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.5172482132911682},{"id":"https://openalex.org/C2778813691","wikidata":"https://www.wikidata.org/wiki/Q1369832","display_name":"Purchasing","level":2,"score":0.5063353776931763},{"id":"https://openalex.org/C98147612","wikidata":"https://www.wikidata.org/wiki/Q215599","display_name":"Promotion (chess)","level":3,"score":0.496072381734848},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.48792240023612976},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4847140312194824},{"id":"https://openalex.org/C83559648","wikidata":"https://www.wikidata.org/wiki/Q6654","display_name":"Croatian","level":2,"score":0.47566646337509155},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4405418932437897},{"id":"https://openalex.org/C2908647359","wikidata":"https://www.wikidata.org/wiki/Q2625603","display_name":"Population","level":2,"score":0.4383472502231598},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.4285421371459961},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3903435468673706},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.16735008358955383},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.15422877669334412},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.13124293088912964},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.125998854637146},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0},{"id":"https://openalex.org/C149923435","wikidata":"https://www.wikidata.org/wiki/Q37732","display_name":"Demography","level":1,"score":0.0},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/iti.2009.5196065","is_oa":false,"landing_page_url":"https://doi.org/10.1109/iti.2009.5196065","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ITI 2009 31st International Conference on Information Technology Interfaces","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/8","display_name":"Decent work and economic growth","score":0.699999988079071}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":4,"referenced_works":["https://openalex.org/W2784023086","https://openalex.org/W3173281127","https://openalex.org/W6748077490","https://openalex.org/W6797049413"],"related_works":["https://openalex.org/W2119694050","https://openalex.org/W2204178000","https://openalex.org/W3213497837","https://openalex.org/W2330448101","https://openalex.org/W761373407","https://openalex.org/W1875405652","https://openalex.org/W2737223429","https://openalex.org/W2909768588","https://openalex.org/W3109877895","https://openalex.org/W2921482542"],"abstract_inverted_index":{"Global":[0],"economic":[1],"crisis":[2,20],"should":[3,159],"be":[4,61,160],"accepted":[5],"in":[6,147,162],"two":[7],"ways:":[8],"as":[9,14,130,139],"a":[10,29,64,131,140],"limitation,":[11],"but":[12],"also":[13,80],"an":[15],"opportunity.":[16],"Related":[17],"to":[18,60,88,94],"tourism,":[19],"will":[21],"surely":[22],"reflect":[23],"on":[24],"the":[25,33,46,58,68,82,103,108,114,126,153,163,169,174],"Croatian":[26,37,73,170],"tourism":[27,38,74],"for":[28,133,142],"simple":[30],"reason":[31],"that":[32],"target":[34],"group":[35],"of":[36,45,70,72,84,97,107,116,144,152,165,168],"is":[39,92],"middle":[40],"and":[41,48,99,105,118,136,157],"lower":[42,52],"class":[43],"population":[44],"central":[47],"Western":[49],"Europe,":[50],"with":[51],"purchasing":[53],"power.":[54],"These":[55],"classes":[56],"are":[57,123],"first":[59],"hit":[62],"by":[63,125],"crisis,":[65],"which":[66],"implies":[67],"necessity":[69],"reorganization":[71],"toward":[75],"those":[76],"consumers":[77],"who":[78],"travel":[79],"at":[81],"times":[83],"crises.":[85],"In":[86],"order":[87],"do":[89],"so,":[90],"it":[91],"necessary":[93],"utilize":[95],"potentials":[96,106],"information":[98,117],"communication":[100,119],"technology,":[101,120],"especially":[102],"Internet,":[104],"customer":[109],"relationship":[110],"management":[111],"concept.":[112],"On":[113],"side":[115],"particular":[121],"advantages":[122],"provided":[124],"concepts":[127,156],"Web":[128,137,148],"2.0":[129],"synonym":[132,141],"social":[134],"network,":[135],"3.0":[138],"implementation":[143],"artificial":[145],"intelligence":[146],"technologies.":[149],"Synergistic":[150],"effect":[151],"above":[154],"mentioned":[155],"technology":[158],"realized":[161],"model":[164],"integral":[166],"presentation":[167],"tourist":[171],"product":[172],"through":[173],"Web.":[175]},"counts_by_year":[],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}