{"id":"https://openalex.org/W1982888918","doi":"https://doi.org/10.1109/issrew.2013.6688885","title":"Predicting field experience of releases on specific platforms","display_name":"Predicting field experience of releases on specific platforms","publication_year":2013,"publication_date":"2013-11-01","ids":{"openalex":"https://openalex.org/W1982888918","doi":"https://doi.org/10.1109/issrew.2013.6688885","mag":"1982888918"},"language":"en","primary_location":{"id":"doi:10.1109/issrew.2013.6688885","is_oa":false,"landing_page_url":"https://doi.org/10.1109/issrew.2013.6688885","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2013 IEEE International Symposium on Software Reliability Engineering Workshops (ISSREW)","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5004814257","display_name":"Pete Rotella","orcid":null},"institutions":[{"id":"https://openalex.org/I135428043","display_name":"Cisco Systems (United States)","ror":"https://ror.org/03yt1ez60","country_code":"US","type":"company","lineage":["https://openalex.org/I135428043"]},{"id":"https://openalex.org/I151281966","display_name":"Cisco Systems (China)","ror":"https://ror.org/02qy75381","country_code":"CN","type":"company","lineage":["https://openalex.org/I135428043","https://openalex.org/I151281966"]}],"countries":["CN","US"],"is_corresponding":true,"raw_author_name":"Pete Rotella","raw_affiliation_strings":["Cisco Systems, Inc., United States","Cisco Systems, Inc., San Jose, CA , USA"],"affiliations":[{"raw_affiliation_string":"Cisco Systems, Inc., United States","institution_ids":["https://openalex.org/I135428043"]},{"raw_affiliation_string":"Cisco Systems, Inc., San Jose, CA , USA","institution_ids":["https://openalex.org/I151281966"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5011625653","display_name":"Devesh Goyal","orcid":null},"institutions":[{"id":"https://openalex.org/I135428043","display_name":"Cisco Systems (United States)","ror":"https://ror.org/03yt1ez60","country_code":"US","type":"company","lineage":["https://openalex.org/I135428043"]},{"id":"https://openalex.org/I151281966","display_name":"Cisco Systems (China)","ror":"https://ror.org/02qy75381","country_code":"CN","type":"company","lineage":["https://openalex.org/I135428043","https://openalex.org/I151281966"]}],"countries":["CN","US"],"is_corresponding":false,"raw_author_name":"Devesh Goyal","raw_affiliation_strings":["Cisco Systems, Inc., United States","Cisco Systems, Inc., San Jose, CA , USA"],"affiliations":[{"raw_affiliation_string":"Cisco Systems, Inc., United States","institution_ids":["https://openalex.org/I135428043"]},{"raw_affiliation_string":"Cisco Systems, Inc., San Jose, CA , USA","institution_ids":["https://openalex.org/I151281966"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5036056147","display_name":"Sunita Chulani","orcid":null},"institutions":[{"id":"https://openalex.org/I135428043","display_name":"Cisco Systems (United States)","ror":"https://ror.org/03yt1ez60","country_code":"US","type":"company","lineage":["https://openalex.org/I135428043"]},{"id":"https://openalex.org/I151281966","display_name":"Cisco Systems (China)","ror":"https://ror.org/02qy75381","country_code":"CN","type":"company","lineage":["https://openalex.org/I135428043","https://openalex.org/I151281966"]}],"countries":["CN","US"],"is_corresponding":false,"raw_author_name":"Sunita Chulani","raw_affiliation_strings":["Cisco Systems, Inc., United States","Cisco Systems, Inc., San Jose, CA , USA"],"affiliations":[{"raw_affiliation_string":"Cisco Systems, Inc., United States","institution_ids":["https://openalex.org/I135428043"]},{"raw_affiliation_string":"Cisco Systems, Inc., San Jose, CA , USA","institution_ids":["https://openalex.org/I151281966"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5004814257"],"corresponding_institution_ids":["https://openalex.org/I135428043","https://openalex.org/I151281966"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.14980473,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"105","last_page":"105"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10260","display_name":"Software Engineering Research","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10260","display_name":"Software Engineering Research","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12127","display_name":"Software System Performance and Reliability","score":0.9983999729156494,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12423","display_name":"Software Reliability and Analysis Research","score":0.9980999827384949,"subfield":{"id":"https://openalex.org/subfields/1712","display_name":"Software"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5945491790771484},{"id":"https://openalex.org/keywords/feature","display_name":"Feature (linguistics)","score":0.5732925534248352},{"id":"https://openalex.org/keywords/product","display_name":"Product (mathematics)","score":0.5366878509521484},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.5148302912712097},{"id":"https://openalex.org/keywords/production","display_name":"Production (economics)","score":0.5110260248184204},{"id":"https://openalex.org/keywords/metric","display_name":"Metric (unit)","score":0.4930972754955292},{"id":"https://openalex.org/keywords/field","display_name":"Field (mathematics)","score":0.4433758854866028},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.442754864692688},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.40398263931274414},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.3295923173427582},{"id":"https://openalex.org/keywords/reliability-engineering","display_name":"Reliability engineering","score":0.3244222402572632},{"id":"https://openalex.org/keywords/operations-management","display_name":"Operations management","score":0.27694863080978394}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5945491790771484},{"id":"https://openalex.org/C2776401178","wikidata":"https://www.wikidata.org/wiki/Q12050496","display_name":"Feature (linguistics)","level":2,"score":0.5732925534248352},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.5366878509521484},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5148302912712097},{"id":"https://openalex.org/C2778348673","wikidata":"https://www.wikidata.org/wiki/Q739302","display_name":"Production (economics)","level":2,"score":0.5110260248184204},{"id":"https://openalex.org/C176217482","wikidata":"https://www.wikidata.org/wiki/Q860554","display_name":"Metric (unit)","level":2,"score":0.4930972754955292},{"id":"https://openalex.org/C9652623","wikidata":"https://www.wikidata.org/wiki/Q190109","display_name":"Field (mathematics)","level":2,"score":0.4433758854866028},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.442754864692688},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.40398263931274414},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.3295923173427582},{"id":"https://openalex.org/C200601418","wikidata":"https://www.wikidata.org/wiki/Q2193887","display_name":"Reliability engineering","level":1,"score":0.3244222402572632},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.27694863080978394},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C202444582","wikidata":"https://www.wikidata.org/wiki/Q837863","display_name":"Pure mathematics","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C139719470","wikidata":"https://www.wikidata.org/wiki/Q39680","display_name":"Macroeconomics","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/issrew.2013.6688885","is_oa":false,"landing_page_url":"https://doi.org/10.1109/issrew.2013.6688885","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2013 IEEE International Symposium on Software Reliability Engineering Workshops (ISSREW)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.5400000214576721,"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W3147584709","https://openalex.org/W2977677679","https://openalex.org/W1992327129","https://openalex.org/W2381986121","https://openalex.org/W4376453582","https://openalex.org/W2370918718","https://openalex.org/W3147033875","https://openalex.org/W2959160600","https://openalex.org/W2764722704","https://openalex.org/W2256933480"],"abstract_inverted_index":{"Since":[0],"2009,":[1],"Software":[2,51],"Defects":[3],"Per":[4],"Million":[5],"Hours":[6],"(SWDPMH)":[7],"has":[8],"been":[9,171],"the":[10,78,103,110,137,167,180,191,214,257],"primary":[11],"customer":[12],"experience":[13,98],"metric":[14],"used":[15,231],"at":[16],"Cisco,":[17],"and":[18,50,62,118,132,141,156,200,206],"is":[19,34,41,67,80,95,224],"goaled":[20],"on":[21,210],"a":[22,45,57,91,233],"yearly":[23],"basis":[24],"for":[25,74,84,107,128,197,236],"about":[26],"100":[27],"product":[28,238,254],"families.":[29],"A":[30],"key":[31,158],"reason":[32],"SWDPMH":[33,49,73,124,140,178],"considered":[35],"to":[36,69,71,82,97,172,176,203,212,245],"be":[37],"of":[38,60,109,123,216,220],"critical":[39],"importance":[40],"that":[42,90],"we":[43,185],"see":[44],"high":[46],"correlation":[47],"between":[48,139],"Customer":[52],"Satisfaction":[53],"(SW":[54],"CSAT)":[55],"over":[56,166,256],"wide":[58],"spectrum":[59],"products":[61],"feature":[63,93,142,149,162,195],"releases.":[64,163],"Therefore,":[65],"it":[66],"important":[68],"try":[70],"anticipate":[72],"new":[75],"releases":[76,131,196],"before":[77],"software":[79],"released":[81],"customers,":[83],"several":[85,227,252],"reasons:":[86],"\u00b7":[87,121,135],"Early":[88],"warning":[89],"major":[92,194],"release":[94,111,153,207],"likely":[96],"substantial":[99],"quality":[100],"problems":[101],"in":[102,179,232],"field":[104],"may":[105],"allow":[106],"remediation":[108],"during,":[112],"or":[113],"even":[114],"prior":[115],"to,":[116],"function":[117],"system":[119],"testing":[120],"Prediction":[122],"enables":[125],"better":[126],"planning":[127],"subsequent":[129,161],"maintenance":[130],"rollout":[133],"strategies":[134],"Calculating":[136],"tradeoffs":[138],"volume":[143],"can":[144],"provide":[145],"guidance":[146,202],"concerning":[147],"acceptable":[148],"content,":[150],"test":[151],"effort,":[152],"cycle":[154],"timing,":[155],"other":[157],"parameters":[159],"affecting":[160],"Our":[164],"efforts":[165],"past":[168],"year":[169],"have":[170,186],"enhance":[173],"our":[174],"ability":[175],"predict":[177],"field.":[181],"Toward":[182],"this":[183],"end,":[184],"developed":[187],"predictive":[188],"models,":[189],"tested":[190],"models":[192,228],"with":[193,240,249],"strategic":[198],"products,":[199],"provided":[201],"development,":[204],"test,":[205],"management":[208],"teams":[209],"how":[211],"improve":[213],"chances":[215],"achieving":[217],"best-in-class":[218],"levels":[219],"SWDPMH.":[221],"This":[222],"work":[223],"ongoing,":[225],"but":[226],"are":[229],"currently":[230],"production":[234,247],"mode":[235],"five":[237],"families,":[239],"good":[241],"results.":[242],"We":[243],"plan":[244],"achieve":[246],"capability":[248],"an":[250],"additional":[251],"dozen":[253],"families":[255],"next":[258],"year.":[259]},"counts_by_year":[],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}