{"id":"https://openalex.org/W1989269412","doi":"https://doi.org/10.1109/iri.2014.7051953","title":"Automatically predicting the helpfulness of online reviews","display_name":"Automatically predicting the helpfulness of online reviews","publication_year":2014,"publication_date":"2014-08-01","ids":{"openalex":"https://openalex.org/W1989269412","doi":"https://doi.org/10.1109/iri.2014.7051953","mag":"1989269412"},"language":"en","primary_location":{"id":"doi:10.1109/iri.2014.7051953","is_oa":false,"landing_page_url":"https://doi.org/10.1109/iri.2014.7051953","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2014 IEEE 15th International Conference on Information Reuse and Integration (IEEE IRI 2014)","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5100330172","display_name":"Yadong Zhang","orcid":"https://orcid.org/0000-0002-8688-6791"},"institutions":[{"id":"https://openalex.org/I43522216","display_name":"California State University, Sacramento","ror":"https://ror.org/03e26wv14","country_code":"US","type":"education","lineage":["https://openalex.org/I43522216"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Yadong Zhang","raw_affiliation_strings":["Department of Computer Science, California State University, Sacramento, CA, USA","Department of Computer Science, California State University, Sacramento, CA 95819-6021, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Computer Science, California State University, Sacramento, CA, USA","institution_ids":["https://openalex.org/I43522216"]},{"raw_affiliation_string":"Department of Computer Science, California State University, Sacramento, CA 95819-6021, USA","institution_ids":["https://openalex.org/I43522216"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5100677750","display_name":"Du Zhang","orcid":"https://orcid.org/0000-0002-3350-9108"},"institutions":[{"id":"https://openalex.org/I43522216","display_name":"California State University, Sacramento","ror":"https://ror.org/03e26wv14","country_code":"US","type":"education","lineage":["https://openalex.org/I43522216"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Du Zhang","raw_affiliation_strings":["Department of Computer Science, California State University, Sacramento, CA, USA","Department of Computer Science, California State University, Sacramento, CA 95819-6021, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Computer Science, California State University, Sacramento, CA, USA","institution_ids":["https://openalex.org/I43522216"]},{"raw_affiliation_string":"Department of Computer Science, California State University, Sacramento, CA 95819-6021, USA","institution_ids":["https://openalex.org/I43522216"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I43522216"],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":18,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"662","last_page":"668"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10664","display_name":"Sentiment Analysis and Opinion Mining","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10664","display_name":"Sentiment Analysis and Opinion Mining","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11644","display_name":"Spam and Phishing Detection","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9983999729156494,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/helpfulness","display_name":"Helpfulness","score":0.9961820244789124},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7183721661567688},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.6726459264755249},{"id":"https://openalex.org/keywords/product","display_name":"Product (mathematics)","score":0.6497411727905273},{"id":"https://openalex.org/keywords/order","display_name":"Order (exchange)","score":0.6150214672088623},{"id":"https://openalex.org/keywords/rank","display_name":"Rank (graph theory)","score":0.4263288378715515},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.42268383502960205},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.3848927319049835},{"id":"https://openalex.org/keywords/information-retrieval","display_name":"Information retrieval","score":0.3243482708930969},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.13776066899299622},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.0667182207107544}],"concepts":[{"id":"https://openalex.org/C2781265381","wikidata":"https://www.wikidata.org/wiki/Q5710255","display_name":"Helpfulness","level":2,"score":0.9961820244789124},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7183721661567688},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.6726459264755249},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.6497411727905273},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.6150214672088623},{"id":"https://openalex.org/C164226766","wikidata":"https://www.wikidata.org/wiki/Q7293202","display_name":"Rank (graph theory)","level":2,"score":0.4263288378715515},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.42268383502960205},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.3848927319049835},{"id":"https://openalex.org/C23123220","wikidata":"https://www.wikidata.org/wiki/Q816826","display_name":"Information retrieval","level":1,"score":0.3243482708930969},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.13776066899299622},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.0667182207107544},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.0},{"id":"https://openalex.org/C114614502","wikidata":"https://www.wikidata.org/wiki/Q76592","display_name":"Combinatorics","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1109/iri.2014.7051953","is_oa":false,"landing_page_url":"https://doi.org/10.1109/iri.2014.7051953","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2014 IEEE 15th International Conference on Information Reuse and Integration (IEEE IRI 2014)","raw_type":"proceedings-article"},{"id":"pmh:oai:dspace.calstate.edu:10211.3/121581","is_oa":false,"landing_page_url":"http://hdl.handle.net/10211.3/121581","pdf_url":null,"source":{"id":"https://openalex.org/S4306402638","display_name":"CSUN ScholarWorks (California State University, Northridge)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I157638225","host_organization_name":"California State University, Northridge","host_organization_lineage":["https://openalex.org/I157638225"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Project"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":17,"referenced_works":["https://openalex.org/W69239580","https://openalex.org/W893486657","https://openalex.org/W1804563568","https://openalex.org/W2014009009","https://openalex.org/W2019575783","https://openalex.org/W2021093430","https://openalex.org/W2035102161","https://openalex.org/W2087294982","https://openalex.org/W2115613989","https://openalex.org/W2116401198","https://openalex.org/W2121392694","https://openalex.org/W2130313487","https://openalex.org/W2147083002","https://openalex.org/W3124946654","https://openalex.org/W6602809414","https://openalex.org/W6624343464","https://openalex.org/W6678177688"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W2384888906","https://openalex.org/W2144190808","https://openalex.org/W2376314740","https://openalex.org/W2366644548","https://openalex.org/W2390631662","https://openalex.org/W2257546456","https://openalex.org/W2088394292","https://openalex.org/W1489333475","https://openalex.org/W3125331044"],"abstract_inverted_index":{"Online":[0,13],"shopping":[1],"websites":[2],"provide":[3],"platforms":[4],"for":[5,24,35,42,95],"consumers":[6,19,26,81],"to":[7,44,52,59,69,100,108,127,152],"review":[8],"products":[9,119],"and":[10,27,61,86,103,113,129],"share":[11],"opinions.":[12],"reviews":[14,34,49,64,117,135],"provided":[15],"by":[16,74,140],"the":[17,48,63,109,116,141,154,163,175,178],"previous":[18],"are":[20],"major":[21],"information":[22,84],"source":[23],"both":[25],"marketers.":[28],"However,":[29],"a":[30,36,148],"large":[31],"number":[32],"of":[33,111,118,134,156,177,180],"product":[37,96],"can":[38],"make":[39,70],"it":[40,56],"impossible":[41],"readers":[43],"read":[45],"through":[46],"all":[47],"in":[50,122,162],"order":[51],"collect":[53],"information.":[54],"So":[55],"is":[57,136],"important":[58],"classify":[60],"rank":[62],"based":[65,166],"on":[66,167],"their":[67,83],"helpfulness":[68,133,155,179],"them":[71],"easily":[72],"accessible":[73],"readers.":[75,144],"This":[76,145],"will":[77],"not":[78],"only":[79],"help":[80],"finish":[82],"search":[85],"decision":[87],"making":[88],"more":[89],"easily,":[90],"but":[91],"also":[92,173],"be":[93],"valuable":[94],"manufacturers":[97],"or":[98],"retailers":[99],"get":[101],"informative":[102],"meaningful":[104],"consumer":[105],"feedbacks.":[106],"Due":[107],"lack":[110],"editorial":[112],"quality":[114],"control,":[115],"vary":[120],"dramatically":[121],"quality:":[123],"from":[124,143,170],"very":[125],"helpful":[126],"useless":[128],"even":[130],"spam-like.":[131],"The":[132,159],"currently":[137],"assessed":[138],"manually":[139],"votings":[142],"paper":[146],"describes":[147],"machine":[149],"learning":[150],"approach":[151],"predicting":[153],"online":[157,181],"reviews.":[158,182],"experiments":[160],"conducted":[161],"study":[164],"were":[165],"data":[168],"collected":[169],"Amazon.":[171],"We":[172],"discuss":[174],"determinants":[176]},"counts_by_year":[{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":3},{"year":2019,"cited_by_count":3},{"year":2018,"cited_by_count":3},{"year":2017,"cited_by_count":2},{"year":2016,"cited_by_count":1}],"updated_date":"2026-07-14T23:27:15.235271","created_date":"2025-10-10T00:00:00"}