{"id":"https://openalex.org/W3170131685","doi":"https://doi.org/10.1109/indin45582.2020.9442190","title":"Sentiment Analysis of Chinese E-commerce Reviews Based on BERT","display_name":"Sentiment Analysis of Chinese E-commerce Reviews Based on BERT","publication_year":2020,"publication_date":"2020-07-20","ids":{"openalex":"https://openalex.org/W3170131685","doi":"https://doi.org/10.1109/indin45582.2020.9442190","mag":"3170131685"},"language":"en","primary_location":{"id":"doi:10.1109/indin45582.2020.9442190","is_oa":false,"landing_page_url":"https://doi.org/10.1109/indin45582.2020.9442190","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2020 IEEE 18th International Conference on Industrial Informatics (INDIN)","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5100742109","display_name":"Song Xie","orcid":"https://orcid.org/0009-0004-9971-1618"},"institutions":[{"id":"https://openalex.org/I196699116","display_name":"Wuhan University of Technology","ror":"https://ror.org/03fe7t173","country_code":"CN","type":"education","lineage":["https://openalex.org/I196699116"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Song Xie","raw_affiliation_strings":["School of Logistics Engineering, Wuhan University of Technology, Wuhan, China"],"affiliations":[{"raw_affiliation_string":"School of Logistics Engineering, Wuhan University of Technology, Wuhan, China","institution_ids":["https://openalex.org/I196699116"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5102946364","display_name":"Jingjing Cao","orcid":"https://orcid.org/0000-0002-3483-6100"},"institutions":[{"id":"https://openalex.org/I196699116","display_name":"Wuhan University of Technology","ror":"https://ror.org/03fe7t173","country_code":"CN","type":"education","lineage":["https://openalex.org/I196699116"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Jingjing Cao","raw_affiliation_strings":["School of Logistics Engineering, Wuhan University of Technology, Wuhan, China"],"affiliations":[{"raw_affiliation_string":"School of Logistics Engineering, Wuhan University of Technology, Wuhan, China","institution_ids":["https://openalex.org/I196699116"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5086911362","display_name":"Zhou Wu","orcid":"https://orcid.org/0000-0002-8980-4210"},"institutions":[{"id":"https://openalex.org/I158842170","display_name":"Chongqing University","ror":"https://ror.org/023rhb549","country_code":"CN","type":"education","lineage":["https://openalex.org/I158842170"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Zhou Wu","raw_affiliation_strings":["School of Automation, Chongqing University, Chongqing, China"],"affiliations":[{"raw_affiliation_string":"School of Automation, Chongqing University, Chongqing, China","institution_ids":["https://openalex.org/I158842170"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5047303700","display_name":"Kai Liu","orcid":"https://orcid.org/0000-0003-4602-8853"},"institutions":[{"id":"https://openalex.org/I158842170","display_name":"Chongqing University","ror":"https://ror.org/023rhb549","country_code":"CN","type":"education","lineage":["https://openalex.org/I158842170"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Kai Liu","raw_affiliation_strings":["College of Computer Science, Chongqing University, Chongqing, China"],"affiliations":[{"raw_affiliation_string":"College of Computer Science, Chongqing University, Chongqing, China","institution_ids":["https://openalex.org/I158842170"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5065941595","display_name":"Xiaohui Tao","orcid":"https://orcid.org/0000-0002-0020-077X"},"institutions":[{"id":"https://openalex.org/I185523456","display_name":"University of Southern Queensland","ror":"https://ror.org/04sjbnx57","country_code":"AU","type":"education","lineage":["https://openalex.org/I185523456"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Xiaohui Tao","raw_affiliation_strings":["Faculty of Health, Engineering and Sciences, University of Southern Queensland, oowoomba, Australia"],"affiliations":[{"raw_affiliation_string":"Faculty of Health, Engineering and Sciences, University of Southern Queensland, oowoomba, Australia","institution_ids":["https://openalex.org/I185523456"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5013151488","display_name":"Haoran Xie","orcid":"https://orcid.org/0000-0003-0965-3617"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Haoran Xie","raw_affiliation_strings":["Department of Computing and Decision Sciences, Lingnan University, Hong Kong SAR, China"],"affiliations":[{"raw_affiliation_string":"Department of Computing and Decision Sciences, Lingnan University, Hong Kong SAR, China","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":6,"corresponding_author_ids":["https://openalex.org/A5100742109"],"corresponding_institution_ids":["https://openalex.org/I196699116"],"apc_list":null,"apc_paid":null,"fwci":0.9471,"has_fulltext":false,"cited_by_count":13,"citation_normalized_percentile":{"value":0.81981989,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"713","last_page":"718"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10664","display_name":"Sentiment Analysis and Opinion Mining","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10664","display_name":"Sentiment Analysis and Opinion Mining","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12016","display_name":"Web Data Mining and Analysis","score":0.9921000003814697,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T13083","display_name":"Advanced Text Analysis Techniques","score":0.9879000186920166,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/sentiment-analysis","display_name":"Sentiment analysis","score":0.8844548463821411},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7722795009613037},{"id":"https://openalex.org/keywords/popularity","display_name":"Popularity","score":0.709449827671051},{"id":"https://openalex.org/keywords/e-commerce","display_name":"E-commerce","score":0.5551156401634216},{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.5413742661476135},{"id":"https://openalex.org/keywords/product","display_name":"Product (mathematics)","score":0.5151494741439819},{"id":"https://openalex.org/keywords/key","display_name":"Key (lock)","score":0.4590308964252472},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.45226919651031494},{"id":"https://openalex.org/keywords/set","display_name":"Set (abstract data type)","score":0.4160962700843811},{"id":"https://openalex.org/keywords/information-retrieval","display_name":"Information retrieval","score":0.37295451760292053},{"id":"https://openalex.org/keywords/data-mining","display_name":"Data mining","score":0.32602494955062866},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.32431793212890625},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.29078394174575806}],"concepts":[{"id":"https://openalex.org/C66402592","wikidata":"https://www.wikidata.org/wiki/Q2271421","display_name":"Sentiment analysis","level":2,"score":0.8844548463821411},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7722795009613037},{"id":"https://openalex.org/C2780586970","wikidata":"https://www.wikidata.org/wiki/Q1357284","display_name":"Popularity","level":2,"score":0.709449827671051},{"id":"https://openalex.org/C78597825","wikidata":"https://www.wikidata.org/wiki/Q484847","display_name":"E-commerce","level":2,"score":0.5551156401634216},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.5413742661476135},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.5151494741439819},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.4590308964252472},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.45226919651031494},{"id":"https://openalex.org/C177264268","wikidata":"https://www.wikidata.org/wiki/Q1514741","display_name":"Set (abstract data type)","level":2,"score":0.4160962700843811},{"id":"https://openalex.org/C23123220","wikidata":"https://www.wikidata.org/wiki/Q816826","display_name":"Information retrieval","level":1,"score":0.37295451760292053},{"id":"https://openalex.org/C124101348","wikidata":"https://www.wikidata.org/wiki/Q172491","display_name":"Data mining","level":1,"score":0.32602494955062866},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.32431793212890625},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.29078394174575806},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1109/indin45582.2020.9442190","is_oa":false,"landing_page_url":"https://doi.org/10.1109/indin45582.2020.9442190","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2020 IEEE 18th International Conference on Industrial Informatics (INDIN)","raw_type":"proceedings-article"},{"id":"pmh:oai:eprints.usq.edu.au:46215","is_oa":false,"landing_page_url":"http://eprints.usq.edu.au/46215/","pdf_url":null,"source":{"id":"https://openalex.org/S4306400692","display_name":"University of Southern Queensland ePrints (University of Southern Queensland)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I185523456","host_organization_name":"University of Southern Queensland","host_organization_lineage":["https://openalex.org/I185523456"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Conference or Workshop Item (Commonwealth Reporting Category E)"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":39,"referenced_works":["https://openalex.org/W561768455","https://openalex.org/W1644839466","https://openalex.org/W1969667536","https://openalex.org/W2020278455","https://openalex.org/W2062913298","https://openalex.org/W2096044513","https://openalex.org/W2167660864","https://openalex.org/W2465978385","https://openalex.org/W2483086439","https://openalex.org/W2574514673","https://openalex.org/W2584429674","https://openalex.org/W2793626102","https://openalex.org/W2889230675","https://openalex.org/W2896457183","https://openalex.org/W2923978210","https://openalex.org/W2925618549","https://openalex.org/W2938830017","https://openalex.org/W2941799245","https://openalex.org/W2952357537","https://openalex.org/W2953356739","https://openalex.org/W2963341956","https://openalex.org/W2963403868","https://openalex.org/W2964236337","https://openalex.org/W2965373594","https://openalex.org/W2979860911","https://openalex.org/W2982567551","https://openalex.org/W2996428491","https://openalex.org/W3005929844","https://openalex.org/W3098221676","https://openalex.org/W3102668401","https://openalex.org/W3152231500","https://openalex.org/W3210120707","https://openalex.org/W4233906183","https://openalex.org/W4256252370","https://openalex.org/W4385245566","https://openalex.org/W6636944242","https://openalex.org/W6732069793","https://openalex.org/W6739901393","https://openalex.org/W6769318315"],"related_works":["https://openalex.org/W2368605798","https://openalex.org/W2518037665","https://openalex.org/W2348524959","https://openalex.org/W2477036161","https://openalex.org/W2368049389","https://openalex.org/W2377371831","https://openalex.org/W2605642833","https://openalex.org/W2382028496","https://openalex.org/W3094520207","https://openalex.org/W3046268510"],"abstract_inverted_index":{"The":[0],"popularity":[1],"of":[2,14,50,56,70,77],"the":[3,22,29,36,39,57,78,100,122,135,141,150,158,162],"Internet":[4],"has":[5,53,165],"brought":[6],"profound":[7],"influence":[8],"to":[9,28,42,127],"electronic":[10],"commerce.":[11],"A":[12],"kind":[13],"review-oriented":[15],"consumption":[16],"mode":[17],"is":[18],"gradually":[19],"expanding":[20],"in":[21,38,157],"market":[23],"and":[24,96,130,161],"consumers":[25,33],"will":[26],"refer":[27],"reviews":[30,52,72,109],"provided":[31],"by":[32,134],"who":[34],"bought":[35],"product":[37],"past.":[40],"How":[41],"accurately":[43],"analyze":[44],"users'":[45],"sentiments":[46],"from":[47],"massive":[48],"data":[49,124],"e-commerce":[51,61,71,108],"become":[54],"one":[55],"key":[58],"issues":[59],"for":[60],"platforms.":[62],"Current":[63],"standard":[64],"sentiment":[65,69,86,110,132],"analysis":[66,87,111,133],"classifies":[67],"overall":[68],"without":[73],"an":[74,83],"extended":[75],"description":[76],"entity.":[79],"We":[80],"set":[81],"up":[82],"optimized":[84],"Aspect-based":[85],"(ABSA)":[88],"that":[89,147],"includes":[90],"four":[91],"elements:":[92],"aspect,":[93],"category,":[94],"polarity,":[95],"opinion.":[97],"Aiming":[98],"at":[99],"above":[101],"problems,":[102],"this":[103],"paper":[104],"proposes":[105],"a":[106],"Chinese":[107],"algorithm":[112],"based":[113],"on":[114,140],"BERT.":[115],"By":[116],"using":[117],"pre-training":[118],"model,":[119],"we":[120],"use":[121],"BIO(B-begin,I-inside,O-outside)":[123],"labeling":[125],"pattern":[126],"label":[128],"entities":[129],"study":[131],"annotation":[136],"data.":[137],"Experimental":[138],"results":[139],"Taobao":[142],"cosmetics":[143],"review":[144],"datasets":[145],"show":[146],"compared":[148],"with":[149],"ordinary":[151],"deep":[152],"learning":[153],"methods,":[154],"our":[155],"approach":[156],"accuracy":[159],"rate":[160],"F1":[163],"score":[164],"significant":[166],"improvement.":[167]},"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":4},{"year":2023,"cited_by_count":5},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1}],"updated_date":"2026-04-04T16:13:02.066488","created_date":"2025-10-10T00:00:00"}
