{"id":"https://openalex.org/W2892668233","doi":"https://doi.org/10.1109/indin.2018.8471986","title":"Are fintechs really a hype? A machine learning-based polarity analysis of Brazilian posts on social media","display_name":"Are fintechs really a hype? A machine learning-based polarity analysis of Brazilian posts on social media","publication_year":2018,"publication_date":"2018-07-01","ids":{"openalex":"https://openalex.org/W2892668233","doi":"https://doi.org/10.1109/indin.2018.8471986","mag":"2892668233"},"language":"en","primary_location":{"id":"doi:10.1109/indin.2018.8471986","is_oa":false,"landing_page_url":"https://doi.org/10.1109/indin.2018.8471986","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2018 IEEE 16th International Conference on Industrial Informatics (INDIN)","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5050606336","display_name":"Marina Ponestke Seara","orcid":null},"institutions":[{"id":"https://openalex.org/I176838256","display_name":"Pontif\u00edcia Universidade Cat\u00f3lica do Paran\u00e1","ror":"https://ror.org/02x1vjk79","country_code":"BR","type":"education","lineage":["https://openalex.org/I176838256"]}],"countries":["BR"],"is_corresponding":true,"raw_author_name":"Marina Ponestke Seara","raw_affiliation_strings":["Specialization in Big Data & Analytics, Pontif\u00edcia Universidade Cat\u00f3lica do Paran\u00e1 Curitiba, Curitiba, Brazil"],"affiliations":[{"raw_affiliation_string":"Specialization in Big Data & Analytics, Pontif\u00edcia Universidade Cat\u00f3lica do Paran\u00e1 Curitiba, Curitiba, Brazil","institution_ids":["https://openalex.org/I176838256"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5066070919","display_name":"Andreia Malucelli","orcid":"https://orcid.org/0000-0002-0929-1874"},"institutions":[{"id":"https://openalex.org/I176838256","display_name":"Pontif\u00edcia Universidade Cat\u00f3lica do Paran\u00e1","ror":"https://ror.org/02x1vjk79","country_code":"BR","type":"education","lineage":["https://openalex.org/I176838256"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Andreia Malucelli","raw_affiliation_strings":["Programa de P\u00f3s-Gradua\u00e7\u00e3o em Inform\u00e1tica (PPGIa), Pontif\u00edcia Universidade Cat\u00f3lica do Paran\u00e1, Curitiba, Brazil"],"affiliations":[{"raw_affiliation_string":"Programa de P\u00f3s-Gradua\u00e7\u00e3o em Inform\u00e1tica (PPGIa), Pontif\u00edcia Universidade Cat\u00f3lica do Paran\u00e1, Curitiba, Brazil","institution_ids":["https://openalex.org/I176838256"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5073025551","display_name":"Altair O. Santin","orcid":"https://orcid.org/0000-0002-2341-2177"},"institutions":[{"id":"https://openalex.org/I176838256","display_name":"Pontif\u00edcia Universidade Cat\u00f3lica do Paran\u00e1","ror":"https://ror.org/02x1vjk79","country_code":"BR","type":"education","lineage":["https://openalex.org/I176838256"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Altair Olivo Santin","raw_affiliation_strings":["Programa de P\u00f3s-Gradua\u00e7\u00e3o em Inform\u00e1tica (PPGIa), Pontif\u00edcia Universidade Cat\u00f3lica do Paran\u00e1, Curitiba, Brazil"],"affiliations":[{"raw_affiliation_string":"Programa de P\u00f3s-Gradua\u00e7\u00e3o em Inform\u00e1tica (PPGIa), Pontif\u00edcia Universidade Cat\u00f3lica do Paran\u00e1, Curitiba, Brazil","institution_ids":["https://openalex.org/I176838256"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5071288743","display_name":"Jean Paul Barddal","orcid":"https://orcid.org/0000-0001-9928-854X"},"institutions":[{"id":"https://openalex.org/I176838256","display_name":"Pontif\u00edcia Universidade Cat\u00f3lica do Paran\u00e1","ror":"https://ror.org/02x1vjk79","country_code":"BR","type":"education","lineage":["https://openalex.org/I176838256"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Jean Paul Barddal","raw_affiliation_strings":["Programa de P\u00f3s-Gradua\u00e7\u00e3o em Inform\u00e1tica (PPGIa), Pontif\u00edcia Universidade Cat\u00f3lica do Paran\u00e1, Curitiba, Brazil"],"affiliations":[{"raw_affiliation_string":"Programa de P\u00f3s-Gradua\u00e7\u00e3o em Inform\u00e1tica (PPGIa), Pontif\u00edcia Universidade Cat\u00f3lica do Paran\u00e1, Curitiba, Brazil","institution_ids":["https://openalex.org/I176838256"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5050606336"],"corresponding_institution_ids":["https://openalex.org/I176838256"],"apc_list":null,"apc_paid":null,"fwci":0.3234,"has_fulltext":false,"cited_by_count":3,"citation_normalized_percentile":{"value":0.66042111,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":94},"biblio":{"volume":"12","issue":null,"first_page":"233","last_page":"238"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11995","display_name":"FinTech, Crowdfunding, Digital Finance","score":0.9941999912261963,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11995","display_name":"FinTech, Crowdfunding, Digital Finance","score":0.9941999912261963,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10664","display_name":"Sentiment Analysis and Opinion Mining","score":0.988099992275238,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9876000285148621,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/social-media","display_name":"Social media","score":0.7022700905799866},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.548206090927124},{"id":"https://openalex.org/keywords/payment","display_name":"Payment","score":0.482530802488327},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.47610270977020264},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4371781051158905},{"id":"https://openalex.org/keywords/sentiment-analysis","display_name":"Sentiment analysis","score":0.41152167320251465},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.3672250807285309},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.29006290435791016},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.28339332342147827}],"concepts":[{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.7022700905799866},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.548206090927124},{"id":"https://openalex.org/C145097563","wikidata":"https://www.wikidata.org/wiki/Q1148747","display_name":"Payment","level":2,"score":0.482530802488327},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.47610270977020264},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4371781051158905},{"id":"https://openalex.org/C66402592","wikidata":"https://www.wikidata.org/wiki/Q2271421","display_name":"Sentiment analysis","level":2,"score":0.41152167320251465},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.3672250807285309},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.29006290435791016},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.28339332342147827}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/indin.2018.8471986","is_oa":false,"landing_page_url":"https://doi.org/10.1109/indin.2018.8471986","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2018 IEEE 16th International Conference on Industrial Informatics (INDIN)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":24,"referenced_works":["https://openalex.org/W1565746575","https://openalex.org/W1614298861","https://openalex.org/W1663587272","https://openalex.org/W2070996757","https://openalex.org/W2101234009","https://openalex.org/W2143017621","https://openalex.org/W2160632223","https://openalex.org/W2182361439","https://openalex.org/W2295077356","https://openalex.org/W2368278370","https://openalex.org/W2525450952","https://openalex.org/W2575111549","https://openalex.org/W2584925103","https://openalex.org/W2618843390","https://openalex.org/W2623568883","https://openalex.org/W2744558544","https://openalex.org/W2762167456","https://openalex.org/W2762311242","https://openalex.org/W2911964244","https://openalex.org/W4285719527","https://openalex.org/W6633774736","https://openalex.org/W6636510571","https://openalex.org/W6675354045","https://openalex.org/W6685961532"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W2548633793","https://openalex.org/W3013279174","https://openalex.org/W2941935829","https://openalex.org/W2596247554","https://openalex.org/W4301373556","https://openalex.org/W3132372214","https://openalex.org/W4224284088","https://openalex.org/W4286571989","https://openalex.org/W2765903680"],"abstract_inverted_index":{"Fintechs":[0],"are":[1,10,63,96,108],"technology":[2],"companies":[3],"that,":[4],"in":[5,12,43,92],"contrast":[6],"to":[7,52,56,69,116,123,140],"traditional":[8],"banks,":[9],"engaged":[11],"digital":[13,25],"solutions":[14],"for":[15],"payment,":[16],"money":[17],"transfers,":[18],"and":[19,36,60,73,120,128],"real-time":[20],"notifications.":[21],"Taking":[22],"advantage":[23],"of":[24,27,30,132],"means":[26],"communication,":[28],"most":[29,98],"the":[31,64,82,88,97,109,124],"service":[32,126],"interactions":[33],"between":[34],"fintechs":[35,91],"customers":[37,68,115],"occurs":[38],"via":[39],"chats":[40],"or":[41,149],"posts":[42,59],"social":[44,102],"media.":[45],"In":[46],"this":[47,78],"work,":[48],"our":[49],"goal":[50],"is":[51,146],"use":[53,139],"machine":[54,133],"learning":[55,134],"analyze":[57],"these":[58],"identify":[61,142],"what":[62,95,107,130],"terms":[65],"used":[66,113],"by":[67,114],"express":[70,117],"positive,":[71,118,147],"neutral":[72,121],"negative":[74,119,148],"customer":[75,125],"experiences.":[76],"During":[77],"analysis,":[79],"we":[80],"assess":[81],"following":[83],"questions":[84],"using":[85],"data":[86],"from":[87],"3":[89],"biggest":[90],"Brazil:":[93],"(i)":[94],"commented":[99],"topics":[100],"on":[101],"media":[103],"regarding":[104],"fintechs,":[105],"(ii)":[106],"words":[110],"more":[111],"often":[112],"reactions":[122],"obtained;":[127],"(iii)":[129],"kind":[131],"model":[135],"should":[136],"a":[137,144],"fintech":[138],"automatically":[141],"whether":[143],"post":[145],"neutral.":[150]},"counts_by_year":[{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2019,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}